Fast Facts & Figures

E t i h a d Av i a t i o n G r o u p

January 2019

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Etihad Aviation Group is a diversified global aviation and travel group comprising seven business divisions – Operations, Commercial, Maintenance, Repair & Overhaul (MRO), Human Resources, Finance, Support Services and Transformation.

The success of the Etihad Aviation Group is driven by its people, and the ability to source, develop, engage and deliver a highly focused multicultural workforce that is committed to its customers, and to each other.

OUR PEOPLE

EAG EMPLOYEES

Other

1,867

Operations

9,083

Pilots 2,307

EY Engineers

1,377

Crew

4,847

Commercial

2,048

21,529EAG EMPLOYEES

152NATIONALITIES

*Others - Include HR & OD, Group Support Services, Finance, Airline Equity Partners, Transformation

2,509EMIRATIS

FAST FACTS & FIGURES | JANUARY 2019

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OUR EXECUTIVE TEAM

TONY DOUGLAS Group Chief Executive OfficerTONY DOUGLAS

Group Chief Executive Officer

HENNING ZUR HAUSEN General Counsel and Company Secretary

AHMED AL QUBAISI Senior Vice PresidentGovernment andInternational Affairs

AMINA TAHER Vice President Corporate Affairs

ROBIN KAMARK Chief Commercial Officer

MOHAMMAD AL BULOOKI Chief Operating Officer

IBRAHIM NASSIR Chief HR andOrganisational Development Officer

ABDUL KHALIQ SAEED Chief Engineering Officer

MANA AL MULLA Chief Support Services Officer

MARK POWERS Chief Financial Officer

AKRAM ALAMI Chief Transformation Officer

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Etihad Airways, the national airline of the United Arab Emirates, was established by Royal (Emiri) Decree in July 2003

ETIHAD AIRWAYS

84 102

682,100 55

DESTINATIONS AIRCRAFT

CARGO TONNAGEIN 2018

CODESHARE PARTNERSHIPS

FAST FACTS & FIGURES | JANUARY 2019

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Middle East Network

Chicago

Beijing

ABU DHABI

Seoul

Khartoum

Kathmandu

JakartaSeychelles

ShanghaiChengdu

Tokyo

Brisbane

MelbourneSydney

Johannesburg

Singapore

Astana

Kuala Lumpur

New YorkToronto

Lagos

Washington, D.C.

Ho Chi Minh City

ManilaBangkok

Nagoya

Malé

Kochi Kozhikode Bangalore

Dhaka

Thiruvananthapuram

ChennaiHyderabad

Delhi Lahore Islamabad

Karachi

MumbaiAhmedabad

Amman

Riyadh

Bahrain

Jeddah

Kuwait

Beirut

Dammam

Muscat

ABU DHABI

Nairobi

Los Angeles

Madinah

Phuket

Hong Kong

Cairo

Athens

Istanbul

CasablancaRabat

MinskMoscow

ParisGeneva Milan

Manchester

Brussels

Amsterdam

Belgrade

RomeMadrid

Barcelona

FrankfurtMunich

DüsseldorfDublinLondon

Zurich

Kolkata

Colombo

Etihad Destinations

MAP KEY FEBRUARY 2018

Future Destinations

Tbilisi

ChittagongHanoi

East Midlands

Columbus

Freighter-only Destinations

Baku

Anchorage

Etihad Airways currently serves 84 passenger and cargo destinations in 49 countries, including:

84 49DESTINATIONS COUNTRIES

JANUARY 2019

Freighter-only DestinationsEtihad Destinations

OUR NETWORKFAST FACTS & FIGURES | JANUARY 2019

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Etihad Airways’ fleet is one of the youngest in the world and, as of 31 January 2019 comprises 102 passenger and cargo aircraft.

AIRCRAFT TYPE

Airbus A320 - Family

Airbus A330 - Family

Airbus A380

Boeing 787

Boeing 777 - Family

Boeing 777 Freighter

CURRENT FLEET

30

12

10

26

19

5

A-6APA

102 5.7AIRCRAFT AVERAGE AGE

YEARS

OUR FLEETFAST FACTS & FIGURES | JANUARY 2019

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We focus on serving the Asia, Middle East, Europe, North America trade lanes using a combination of 97 passenger aircraft complemented by a fleet of five dedicated freighters.

We offer a full range of products and services, all of which are designed to offer best in class solutions. We take pride in our innovation and offer the latest transportation techniques & technologies, as we look to be the best air cargo logistics provider in the industry. Charter options are also available for customers seeking bespoke solutions.

Established in 2004, Etihad Cargo is now a top twenty global player providing a complete suite of cargo and logistics products and services across our international network.

A C H I E V E M E N T S

> 1st Middle East CEIV Certified Carrier & Hub

> iCargo online booking platform launched in 2018

> 96% Hub performance on Flown as Booked in 2018

2000+ HORSES CARRIED IN 2018

60CERTIFIED TEMPCHECK STATIONS ACROSS THE NETWORK SERVING OUR PHARMA CUSTOMERS

136K+ TONNES OF PREMIUM PRODUCT SHIPMENTS IN 2018

6 DEDICATED HUMANITARIAN RELIEF CHARTERS IN 2018

682K+ TONNES OF CARGO CARRIED IN 2018

ETIHAD CARGOFAST FACTS & FIGURES | JANUARY 2019

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Etihad Airport Services (EAS) manages Etihad Aviation Group’s investment in the support businesses at the Abu Dhabi hub. These include Catering (EAS Catering), Ground Handling (above and below wing) (EAS Ground), and Cargo Logistics operations (EAS Cargo), all located at Abu Dhabi International Airport.

As Abu Dhabi International Airport and Etihad Airways plan their transition to the new Midfield Terminal, EAS will be investing heavily in each of its businesses through new infrastructure, new technology and new processes to support this future growth opportunity.

22.67M 60.6K 22MBAGS CARRIED FOR

ETIHAD IN 2018PASSENGER FLIGHT

DEPARTURES IN 2018MEALS PROVIDED

IN 2018

ETIHAD AIRPORT SERVICESFAST FACTS & FIGURES | JANUARY 2019

Etihad Airport Services - Catering

Etihad Airport Services Catering sources, prepares and provides food, bar supplies and duty free items for Etihad Airways and other airline customers. It also manages food and beverage services for Etihad Airways airport lounges, as well as staff restaurants, events and sales of ready-to-eat food products to the hospitality industry.

Etihad Airport Services - Ground

Etihad Airport Services Ground currently delivers passenger, aircraft and ramp handling services to 27 airline customers at Abu Dhabi International Airport.Welcoming passengers, and meeting their needs before or after a trip as well as receiving an aircraft upon arrival and preparing it to depart again in a safe and efficient manner to fit seamlessly within the airline schedules, are the trademarks of our service promise to our customer airlines.

Etihad Airport Services - Cargo

Etihad Airport Services Cargo is the cargo handling business at Abu Dhabi International Airport. It provides freight handling services as well as warehousing, documentation, security screening and handling of specialised cargo for Etihad Airways and other carriers.

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Etihad Aviation Training has 11 full flight simulators as well as a flight training school in Al Ain. Experienced instructors offer a comprehensive training programme on Airbus 320, 330, 340, 380 and Boeing 787 and 777 in addition to instructor, examiner and senior examiner.

Etihad Aviation Training is a world-class EASA and GCAA approved training organisation part of Etihad Aviation Group

Cabin Crew Training numbers for 2018:

- Total Number of Courses: 1231- Total Number Trainees: 18,319- Total Number Training Hours: 158,623

Served 19 countries – SIMs/Safety & Service training Azerbaijan, Bahrain, Cyprus, Greece, India, Italy, Jordan, Kuwait, Malaysia, Morocco, Oman, Pakistan, Seychelles, Swaziland, Switzerland, Thailand. UAE, UK, US

Etihad Maintenance Technical Training- Total Abu Dhabi University Cadets :98 - Total Etihad Airways Training college cadets: 153 (151 UAE national + 2 International)

Cabin Crew Cadet Programme (total for 2018) Technical Training

CadetsSecond Officer

First OfficerCaptain

235162781 UAE Pilots in

EY and Former Cadets

111341

Non UAE Pilots in EY and Former

Cadets

739145 Courses

9,793Students Attended

9,372Etihad Staff

421External Staff

2,234Training Days

31,100Student Training Days

ETIHAD AVIATION TRAININGFAST FACTS & FIGURES | JANUARY 2019

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The team at Etihad Airways Engineering are seasoned professionals from more than 50 nationalities, working as one team with one mission: to be an industry-leading provider of aircraft maintenance and engineering solutions, with a continued focus on new platforms and maintaining the highest standards of quality and safety.

Etihad Airways Engineering is the Middle East’s leading aviation Maintenance, Repair and Overhaul (MRO) services provider. From its state-of-the-art facility next to Abu Dhabi International Airport, the organisation, along with Etihad Airways Technical Operations, offers a range of line, light and heavy maintenance services as well as providing technical training.

1.6M

300 66K

32KMAN HOURS

AIRCRAFT SERVICED A YEAR

SQM HANGAR SPACE

COMPONENTS

> Aviation Business Awards 2018: - Unsung Hero of the Year Award - Engineering Innovation of the Year Award> ESQR Best Quality Leadership Award> GCAA Aeronnovation Award

E T I H A D A I R WAY S E N G I N E E R I N GFAST FACTS & FIGURES | JANUARY 2019

AWA R D S