Ethics and Design - Georgia Institute of...

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Ethics and Design Don’t be evil...?

Transcript of Ethics and Design - Georgia Institute of...

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Ethics and Design

Don’t be evil...?

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Agenda

ØEthics in ResearchØEthics in DesignØEthics Beyond

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Ethics

ØDefinitions

ØIs it as simple as “Don’t be evil?”…??

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Ethics in Research

ØResearch questionsØResearch designØRecruiting participantsØConduct of researchØData, data, dataØReporting of research

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EiR: Examples

ØFacebookv Study of affect in social media feed

ØAccessibility researchv Can people with disabilities use your product?

ØProduct release at Beta stage??v e.g., Microsoft

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EiR: Research questions

ØWhat is fair to ask?ØTaboos?ØGratuitous/exploitative research?ØFraming/lenses/biases?ØCulture/gender/groups?

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EiR: Research design

ØWhere?ØHow?ØTerms of service for websites/products?

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EiR: Recruiting participants

ØRepresentative samplesØSample sizeØRecruiting ØIncentives (to participate)ØInformed consent in HCI research?

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EiR: Conduct of research

ØPrivacyØDeceptionØIncentives (to perform)

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EiR: Data, data, data

ØCollecting, storing, preservingv What about deleted content?v “Ancient” data?

ØAnonymityØPrivacyØMultiple uses for data

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EiR: Reporting of research

ØEthical analysis and conclusionsØUnbiased reportingØScientific vs. popular disseminationØWithholding results, embargosØ“Circular file” for some data/results

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Ethics in Design

ØBusiness modelsØUser groups

v Exclusive, inclusive, universal?ØFeatures and functionsØData, data, data

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EiD: Examples

ØCell phone trackingv Every move you make…?

ØCookies, ads, sticky websitesv Arms race of privacy concerns? v Or, welcome customization?

ØEncryption of messagesv Hiding vs freedom?

ØSocial media influence in lifev Echo chambers?v Is anyone responsible?Fall 2019 PSYCH / CS 6755 13

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EiD: Business models

Ø“Don’t be evil” (?)ØBusiness interests vs user interestsØExploitative business models

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EiD: User groups

ØExclusive, inclusive, universal?

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EiD: Features and functions

ØDeceptionØWYSIWYG functionalityØBeing very good at “very bad” things

v (What is “bad”, and who decides??)

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EiD: Data, data, data

ØWhat is collected (by a system)?ØHow is it collected?ØWho knows about it?ØHow is it used (explicit AND implicit)?ØOwnership?

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Ethics Beyond

ØSupportØServiceØWarrantiesØData, data, dataEthics Beyond

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EB: Examples

ØDigital colonialismv Culture, language, norms

ØDe-commoditization• POTS à mobile phone (costs, service, etc.)

ØUS vs Euro data norms, lawsv Who is right?v What about global contexts?

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EB: Support

ØSocial contract vs. legal contractØDefect = contact opportunity?

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EB: Service

ØSocial contract vs. legal contract?v What is really being offered?

ØOutsourcing of service/support

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EB: Data, data, data

ØSerendipitous data

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Further Discussion

ØWho is responsible?ØConflicts of interest?ØIs big data better data or worse data (ethically)?

ØThere is no simple answer in ethics

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Introduction - Georgia Institute of Technologysonify.psych.gatech.edu/~walkerb/classes/ms-hci/extrareading/Laza… · libraries increase the accessibility of information sources,

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