Ethical and Social Responsibility

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    Legal Behavior = EthicalBehavior?

    Ethics code of moral principles andvalues that governs the behaviors ofa person with respect to what is rightor wrong.

    Ethical Behavior- right/ good in thecontext of governing moral code.

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    ETHICAL STANDARDS

    Relationship Between EthicalStandards and Legal

    Requirements

    LEGALREQUIREMENTS

    ROBBERY

    MURDER

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    Four Views of EthicalBehavior

    Utilitarian*delivers the greatest

    good to the most people

    Individualism*advanceslong termself-interest

    Moral Rights*respects andprotects fundamentalrights of the people

    Justice*treats peopleimpartially andfairlyaccording to legalrules and

    standards

    Procedural- policies and

    rules

    Distributive-Equal treatment

    Interactional

    -Dignity andrespect

    Commutative- Fairness to all interms of

    transactions

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    Cultural Issues in EthicalBehavior

    Cultural RelativismWhen in Rome do as the Romans do

    UniversalismBehavior unacceptable in ones homeshould not be acceptable anywhereelse.

    Ethical Imperialism Do not do anything you would not doat home

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    How do ethical dilemmascomplicate the workplace?

    Ethical dilemmas

    Discrimination

    Sexual harassment

    Conflict of interest

    Product Safety

    Organizational Resources

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    Rationalization of UnethicalBehavior

    Convincing Oneself that:

    Behavior is not really illegal.

    Behavior is in everyones bestinterest.

    Nobody will ever find out.

    The organization will protect you.

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    How to Maintain HighEthical Standards

    Ethics Training

    Whistleblower Protection

    Code of Ethics-Formal statement of an

    organizations values and ethical principlesregarding how to behave in situationssusceptible to the creation of ethicaldilemmas.

    Moral Management: Immoral manager (intentional)

    Amoral manager (unintentional)

    Moral manager

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    Areas Often Covered by Codeof Ethics

    Bribes and Kickbacks

    Political Contributions

    Honesty of books or records Customer/ Supplier Relationships

    Confidentiality of Corporate

    Information

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    Definitions

    CSR is seriously considering theimpact of the companys action onsociety (Baver).

    CSR is the obligation of decisionmakers to take actions which protectand improve the welfare of society asa whole along with their own interest(David and Blomstrom).

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    Definitions

    Not only economic and legalobligations but also certainresponsibilities to society (McGuire).

    Relates primarily to achievingoutcomes from organizationaldecisions concerning specific issues

    on problems which have beneficialeffects upon pertinent corporatestakeholders (Epstein).

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    Corporate SocialResponsibility

    Obligates organizations to act in ways thatserve both its own interests and theinterests of society at large.

    Stakeholders may hold differing views.

    T i l O i ti l

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    Typical OrganizationalStakeholders

    COMPANY

    Local

    Communities

    Employees

    Government

    Customers

    Suppliers

    BusinessPartners

    Owners

    Competitors

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    CSR Perspectives

    Classical View Managements only

    responsibility in

    running a businessis to maximizeprofits.

    SocioeconomicView- Management must

    be concerned for thebroader socialwelfare, not justprofits.

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    Evaluating Corporate SocialPerformance

    Social Responsibility Audit:

    Economic (profitability)

    Legal (compliance with law)

    Ethical ( doing what is right)

    Philanthropic (broader community)

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    Strategies for pursuing CSR

    Economic

    Legal

    Ethical

    Discretionary

    ObstructionistStrategies

    Defensive Strategies

    AccommodativeStrategies

    ProactiveStrategies

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    In a Nutshell

    Ethics is not the same as followingthe law.

    Ethical decisions are influenced bymanagements personal background,organizational culture and systems.

    When in doubt, dont do it.

    One who is dishonest in very smallmatters is dishonest in great ones.