ET07 Human Resource&Organisation Behaviour Test Module (2)

8/7/2019 ET07 Human Resource&Organisation Behaviour Test Module (2)

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Module: Human resource & Organization Behavior

Human Resource (Trick the right option )

(All question carry equal marks )

1.Field compensatory allowance (FCA) for green field projects is equal to of

basic paya. 5% b. 10% c. 15% d. 20%

2. Field compensatory allowance (FCA) for projects under commercial operation is

equal to .of basic paysa. 5% b. 10% c. 15% d. 20%

3. Yearly increment rate for executives is

a. 2.5 % b. 3% c. 4% d. 5%

4. PF contribution by employee is . Of basic and DA per montha.6% b. 10% c. 12% d. 15%

5. Number of casual leaves per year is

a. 8 b. 10 c. 12 d. 15

6. Special casual leave per year can be taken for a maximum ofa. 10 days b. 15 days c. 20 days d. 30days

7. Number of earned Leave credited per year isa. 10 days b. 15 days c. 20 days d. 30days

8. Earned leave can be accumulated for maximum period of

a. 50 days b. 100 days c. 200days d. 300days

9. The encashable part of earned leave per year isa. 25% b. 50% c. 75% d. 100%

10. Half pay leave (HPL) credited per year is

a. 10 days b. 20 days c. 25 days d. 30days

11. Number of sick leaves credited in a year for trainees isa. 8 days b. 10 days c. 15 days d. 20days12. Extra Ordinary leave (EOL) is

a. With pay and allowance b. Without pay and allowance

c. With pay only d. None of the above13. Maternity leave can be taken for a maximum of

a. 100 days b. 120 days c. 135 days d. 150 days

14. Paternity leave can be taken for a maximum period of

a. 15 days b. 20 days c. 25 days d. 30days15.Number of closed or yearly holidays is

a. 6 days b. 8 days c. 10 days d. 12 days

16. Number of restricted holidays per year isa. 5 days b. 6 days c. 8 days d. 10days

17. Company sponsored study leave is up to

a. 1 year b. 2 year c. 3 year d. 4 year18. Study leave can be taken for a maximum period of

a. 2 year b. 3year c.4 year d. 5 year

19. Conveyance advance for two wheeler and four wheeler can be taken a maximum

of


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a. 2 minutes b. 3 minutes c. 4 minutes d. 5 minutes

20. The rate of interest of conveyance advance charged for a four wheeler is

a. 5% b. 7.5 % c. 10 % d. 12 %21. The maximum amount that can be taken under house building allowance (HBA) is

a. 5 lakhs b. 6 lakhs c. 7.5 lakhs d. 10 lakhs

22. The principle and interested repayment period (In years ) for HBA) isa. 15,10 b. 5,10 c. 10, 15 d. 10,5

23. The maximum amount (Rs.) which can be taken under computer advance is

a. 20,000 b. 25,000 c. 40,000 d. 50,00024. The minimum years of service that an employee should have completed for availing

computer advance is

a. 1 year b. 2 year c. 3 year d. 4 year

25. The number of times a multipurpose advance can be taken in a year

a. once b. twice c. thrice d. 4 times

26. The furniture advance can be taken once in

a. 2 year b. 3 years c. 4 years d. 5 years

Organization Behavior

Q.1. Authoritarian leadership is a term often seen in textbooks. What does it mean

a. Style of leadership where the leader keeps a very tight control on all information

and decision making processes.

b. A system of leadership that allows maximum participation by all employees.

c. A chain of command that is flat and allows considerable freedom to make

decisions.

d. The selling of debts to an agency, who take responsibility for their collection.

Q.2. What is meant by the term management by objectives?

a. A system of giving the authority to carry out certain jobs by those lower down the

management hierarchy.

b. The system of management that is based on bringing together experts into a team.

c. Setting of objectives to bring about the achievement of the corporate goals .

d. The control of the organization by those in the head office.

Q.3. A manager may delegate any of the following except

a. Authority b. Workload


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c. Responsibility d. Attendance at meetings to represent the department

Q.4. Workforce planning involves all of the following except

a. Organization the training of staff .

b. Forecasting future personal requirements .

c. Examination production plans in a factory

d. Preparing and maintaining personnel records.

Q.5. Which of the following will NOT result following the introduction of a more

decentralized system of management ?

a. Increased motivation amongst those empowered to make decisions.

b. Greater consistency in the decisions made.

c. The development of skills amongst the junior members of the management team.

d. An increase in the speed at which essential decisions are made.

Q.6. Ineffective planning of workforce would be highlighted by

a. Recruitment and selection problem.

b. The need to out source some of the production .

c. A need to offer retraining to current employees.

d. An opportunity to increase the use of mechanization.

Q.7. Which of the following is one of the factors that might influence the style of

leadership used by a firm?

a. Accepting that employees who agree are favored.

b. Workers should be left to be more in control of their own working environment.

c. Offering profit sharing as part of employees remuneration package.

d. The skills excepted from each employee.

Q.8. What is meant by the term empowerment ?

a. A process of giving employees greater autonomy and decision making powers.

b. A system that encourage workers to move more freely within the workforce.

c. The opportunity to share in the companys profits.

d. A formal system of leadership that relies greatly on control.

Q.9. Which of the following will influence the method of recruitment and selection used

by a company ?

a. The state of the economy.


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b. The size of the organization.

c. The type of training programs used by to company.

d. None of the above.

Q.10. Which of the following is NOT normally a sign of poor morale amongst a

workforce ?

a. High levels of absenteeism.

b. High levels of turnover.

c. Increased levels of personal productivity.

d. A poor external image and difficulties attracting good recruits.

Q.11. Which of the following IS one of Herzberg s motivational factors ?

a. Opportunities to achieve some personal advancement within the organization.

b. The application of respected supervision of employees by those responsible for

this role within the organization.

c. Within organization it is the working of groups that influence codes of behavior.

d. People are primarily motivated by money and little else.

Q.12. Which of the following is one of Herzberg s hygiene factors?

a. Recognition in the workplace.

b. A reasonable salary.

c. An opportunity to take some responsibility in ones place of work.

d. Development a sense of achievement in the working environment.

Q.13.---------------------- is permanent change of behavior through experience

Q.14. Which of this does not include individual conceptual system

a. Factual knowledge

b. Values

c. Beliefs

d. Physical attributes

Q. 15. Which of these in not developed through cognitive process ?

a. Perceiving b. Imaging c. Thinking d. Acting

Q.16. The logical sequence in decision making will be ?

a. Analyze the anticipated consequence of each altemative

b. Identify various courses of action


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c. Identify problem

d. Define goa

e. Select the most desirable

Q. 17. When the decision maker has incorrectly made hypothesis and failed to acct on his

prediction, he is.

a. Good decision maker b. Wise c. Lucky d. Maniac

Q.18. Simon, in his decision making model calls man as

a. Satisfying man b. Economic man

c. Heroic man d. Merry making man

Q. 19. The behavior by organization members which is expended in opposition to other

members is.

a. Motivation b. Leadership c. Conflict d. Ego state

Q.20. The conflict between various levels of in the hierarchy for power privilege is called

a. Lateral strain

b. Vertical strain

c. Longitudinal strain

d. Actual strain

Q. 21. The ways and mean, which will help to reduce conflict

a. Interaction b. Communication c. Mutual understanding d. all

Q.22. Who is the father of T. A.

a. Leon Festinger b. Tiffin Macormic c. Eric burn d. Sigmund freud

Q.23. The top most ego state in hierarchy

a. Parent b. Nascent c. Child d. Adult

Q.24. The Parent ego state comprises of

a. Nurturing parent, critical parent, authoritative benevolent

b. Nurturing parent, critical parent,

c. Abusive violent, idiot parent

d. Caring nurturing considerate parent

Q. 25. When there is a hidden and underlying message involved which kind of

transaction it elicits

a. Crossed b. Ulterior c. Complementary d. Motivating


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Q. 26. Which on of this is not an essential organization function ?

a. Communication b. Co-ordination c. Planning d. competing

Q.27. Which motivation theory puts importance on prepotency of needs

a. Maaslows theory b. Mc Gregors theory

c. Mc Leland theory d. Victor vroom s theory

Q.28. Need for job enrichment in Herzburg theory is a

a. Hygiene need b. Motivational need

c. Internal need d. Self actualization need

Q. 29. If motivational factors are missing then according to herzburg theory

a. Person will be dissatisfied

b. Person will be unsatisfied

c. Person will be frustrated

d. Person will be not effected

Q.30. According to me Leland achievement oriented people like

a. High risk b. Low risk c. Moderate risk d. No risk

Q.31. Which is not apart of organizational communication

a. Vertical communication

b. Lateral communication

c. Cross communication

d. Interpersonal communication

Q. 32. Which structure communication is thought to be the best

a. Chain b. Wheel c. Pyramid d. Fragmented

Which of the following statement are Right /Wrong

33. A motive causes a person to act in a certain way or develops a propensity for

specific behavior (R / W)

34. Problem in achieving understanding, in the communication process is that of

decoding (R / W)

35. Needs and motivation are synonymous (R / W)

36. Henry Murray had propounded the theory hierarchy of needs (R / W)

37. In motivation hygiene concept, environment variables are also known as

motivation factors (R / W)


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Fill in the blanks with suitable words

38. Hierarchy of needs estimates as : Physiological,. Social

.and self actualization.

39. Motivation hygiene concept indicates .. factors as

strong determinants of job satisfaction recognition,

work itself , and

40. Three basic leadership style are ..

41. Blake & mouton propounded the theory of .

42. Communication always requires three basic elements

and destination or ..

Write short notes on any four

Q. 1. What is Mentoring system and what are the benefit of this system to the

organization ?

Q. 2. Briefly writ the various HR initiatives taken by NTPC ?

Q. 3. What is right the various Information act and its advantages and disadvantage to

the organization?

Q.4. What are various recommendations of project Disha w.r.t. HR function and steps

taken by NTPC to implement the same ?

Q. 5. Why change management is necessary in todays business scenario ?

Q.6. What difference between Organizational change and Organizational

transformation ?

Q.7. Provision of Various advance for employees

Q.8. What is reward and recognition scheme in NTPC. How it can be made for

effective Give your suggestion.

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Key for Human Resource

Q. No. Option Answer

1. (d) 20%

2. (a) 50%

3. 4%

4. 12%

5. 12

6. (d) 30 days


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7. (d) 30 days

8. (d) 300 days

9. 75%

10. (b) 20 days

11. (b) 10 days

12. (b) Without pay and allowance13. 135 days

14. (a) 15 days

15. (b) 8 days

16. (b) 6 days

17. (a) 1Year

18. (b) 3Year

19. (b) 3 times

20. (b) 7.5%

21. 7.5 Lakhs

22. (a) 15,10

23. 40,00024. (a) 1 Year

25. (a) Once

26. (d) 5 Years

ET07 Human Resource&Organisation Behaviour Test Module (2)

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