eStudent Support Services & Academic Quality That Help Drive Student Completion
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eStudent Support Services & Academic Quality That Help Drive Student Completion. Goals. building online student support services to enhance persistence and engagement for students providing more accessible professional development for faculty to teach distance learning - PowerPoint PPT Presentation
Transcript of eStudent Support Services & Academic Quality That Help Drive Student Completion
eStudent Support Services & Academic
Quality That Help Drive Student Completion
Goals
building online student support services to enhance persistence and engagement for students
providing more accessible professional development for faculty to teach distance learning
improving quality in distance learning courses
eStudent Support Services
student orientation eLearning Orientation new student orientation
online student services virtual front door eAdvising online tutoring (smarthinking)
Virtual Front Door
VFD usage
exceeded performance indicator by 226% average of 331,665 page views per month
eAdvising Usage
exceeded our performance indicator by 336%
26,222 students use eAdvising Percentage Increase in usage
Year 2 to 3 129% Year 3 to 4 45%
eAdvising Usage by Student Modality
Year 40
20
40
60
80
100
120
140
160
180
200
185
140156
DistanceClassroomBoth
eAdvising Student Success
Fall 2009 Fall 2010 Fall 2010 Spring 2011
0
0.5
1
1.5
2
2.5
3
3.5
2.94 3.112.5 2.5
Average GPA
eAdvising Student Success
Fall 2010 Spring 201174%
75%
76%
77%
78%
79%
80%
81%
82%
83%
77%
82%
Courge Completion Rates
eAdvising Student Success
Fall 2010 Spring 20110
1
2
3
4
5
6
7
8
9
6.7
8.5
Courses Completed A-C
Online Tutoring Usage
exceeded our performance indicator by 330%
9,121 sessions 8,909 smarthinking 212 Ohio consortium
Percentage increase of usage Year 2 to 3 is 80%, Year 3 to year 4 is 88%
Year 40
20
40
60
80
100
120
140
72
117130
DistanceClassroomBlended
Smarthinking Usage by Student Modality
Online Tutoring Student Success
Number of students satisfied
year 2 Year 3 Year 40
50
100
150
200
250
300
350
123
259
322
Online Tutoring Student Success
Spring 2009 Fall 2010 Spring 2011 Summer 20110
5
10
15
20
25
30
35
40
20
34
25
34
Number Credits Completed A-C
Series1
Spring 2009 Fall 2010 Spring 2011 Summer 20112.8
2.85
2.9
2.95
3
3.05
3.1
3.15
3.2
3.25
3.3
3.193.24
2.95 2.98
Average GPA
Online Tutoring Student Success
Online Orientation
Online Orientation
https://portal2.tri-c.edu/OnlineOrientation web based eLearning orientation
– tracking learning objects accessed by SNumber– student self selects lessons
revised new student orientation– Over 1500 completed online NSO since September 2012– interactive learning objects– tracking of completion of learning objects– integration with student information system to release hold on
student registration
Persistence DL students
semester to semester Fall 2011 to Spring 2012, 67% met performance indicator
year to year Fall 2011 to Fall 2012, 44.9% exceeded performance indicator by 6%
Faculty Development
exceeded our performance indicator by 197%
316 faculty completed the Level One workshops to be certified to teach blended or online courses
Teaching for Online Learning (TFOL)
workshop A designing and building your course
workshop B planning, managing, and teaching your
course workshop C
enhancing your course workshop D
sharing your best practice
Academic Quality
15 faculty submitted courses for peer review exceeded indicator by 25%
18 courses quality matters recognized
Sample Dev Ed Courses
created developmental Math and English Blended Courses
math course has been taught by several faculty for the past six semesters institutionalized
Thank You for Your Participation
Dr. Christina Royal [email protected] 216-987-4577
Sandy Moses [email protected] 216-987-4912
Supporting Student and Faculty Success in Distance Learning
July 2008 receive approval to offer 3 fully online degrees
2008 college applies for Title III grant Oct 2008 college receives Title III $2 MM
grant from department of education Nov 2008 steering committee in place Dec 2008 eight sub-committees formed Jan 2009 work begins
College Wide Inclusion
Faculty Preparedness Teaching for Online
Learning
Academic Quality Quality and Course
Design Master (Sample) Course
Student Services Online Student Orientation Virtual Front Door Online Tutoring eAdvising
Institutional Management Infrastructure and
Technology
Lessons Learned
inclusivity/diversity of buy-in let people get there on their own do your research…network, don’t re-invent the
wheel importance of audience/user feedback usability testing importance of metrics flexibility for continuous improvement consider sustainability beyond the grant up
front before you implement…if you can
Major Successes
involved students in design & development
virtual front door institutionalized eAdvising institutionalized sustainability discussions started early culture changed student success data college relationships built with eLi unexpected outcomes
