1

Contents Introduction .................................................................................................................................................. 2

Objectives ..................................................................................................................................................... 2

Color codes ................................................................................................................................................... 2

Wi-Fi Implementation ................................................................................................................................... 3

Security ......................................................................................................................................................... 4

Physical Security ........................................................................................................................................ 4

Access Cards .......................................................................................................................................... 4

Building Security Systems ..................................................................................................................... 4

Associate Level ...................................................................................................................................... 5

Grand Total ................................................................................................................................................... 8

Conclusion ..................................................................................................................................................... 8

Table 1: Wi-Fi Hardware ............................................................................................................................... 3

Table 2: Security Hardware ........................................................................................................................... 5

Table 3:I.T Hardware for Admin Office ......................................................................................................... 6

Table 4: Software for Admin Office .............................................................................................................. 7

Table 5: Total ................................................................................................................................................ 8

Figure 1: Wi-Fi requirements ........................................................................................................................ 3

Figure 2: Security .......................................................................................................................................... 4

Figure 3:I.T Requirements for Administration .............................................................................................. 5

2

Estimate of I.T cost for Administration office

Introduction: The Management Information System is an important tool used by

service organizations to assist in planning, in addition to resolve existing and potential

problems. To be more specific in the present day world, we find a tremendous increase

in the frequency of change. The emerging changes within and outside the firm make it

imperative that Information technology programs are scientifically managed, specially

on the basis of information based decisions as it is accessible to all by the means of

technology, since the intuition based decisions fail to help organizations in decision

making on every instance.

Objectives: To find

· Cost of Wi-Fi Implementation

· Security Requirements

· I.T requirement for Administration staff

· I.T cost of Administration office

· Cost of ERP/ CRM

· Cost of Portable Devices

Color codes

Figure 1: Color Codes

Color code, shown in figure 1, will be used throughout the document

Hardware

Software

3

Wi-Fi Implementation:

Wi-Fi implementation would be for internet browsing and would be part of security

network. The key would be that Wi-Fi will be isolated from the main network for security

reasons

Figure 2: Wi-Fi requirements

Table 1: Wi-Fi Hardware

Serial No Component Required Units Rate per Unit Total in Rs.

1 Access Point 20 5,000.00 100,000.00

2 Radius Server

1 50,000.00 50,000.00

3 Access concentrator

1 100,000.00 100,000.00

4 P.O.E1 40 1,500.00 60,000.00

TOTAL 310,000.00

1 Power over Ethernet: Power for the access points sent using CAT 6 Cables

Wi-Fi

Hardware

Access Points

POE

Radius Server

Access Concentrator

Software

PPPOE

4

Figure 3: Security

Security: Security is a major technological challenge. To instill confidence in our

customers that we can secure their transactions better than their on-shore IT staff.

Physical Security:

Access Cards

BPO’s delivery area will have an additional security layer with swipe card-based

restricted entry for associates. This ensures that unauthorized people have no access to

the delivery area. Highly secured zones will be further protected with a combination of

access cards plus biometric devices.

Building Security Systems

We will have tight security round-the-clock and access to the building is restricted to

authorized associates. All physical entry and exit points are manned by trained security

personnel. The presence of security personnel will be mandated at the campus entry /

exit points (controlled by the building management).

Security

Access Control

Wi-FiMonitoring

5

Associate Level

Restricted and need-based access based on roles which will be reviewed periodically.

Above all, the attitude of the people we will recruit will be tested through psychometric

tests. Confidentiality contracts and non-disclosure agreements are signed with each

associate and background checks are done. Strict norms, for information storage and

disposal of data - both electronic and physical – will be mandatory.

Table 2: Security Hardware

Serial No Component Required Units Rate per Unit Total in Rs.

1 Security Camera

50 15,000.00 750,000.00

2 Biometrics 1 200,000.00 200,000.00

3 Motion Sensor

100 2,000.00 200,000.00

4 Access Card/system

1000 1,000.00 1,000,000.00

TOTAL 2,150,000.00

Figure 4:I.T Requirements for Administration

Admin Office Requirement

Hardware

Server User System

Desktop

Laptop

Thin Client

Document control

Printer

Scanner

Photocopy

Software

Windows XP

Anti Virus

Firewall

Anti Spyware

MS Office 2007

Google Apps

Document Management

Intranet

WEB 2.0 tools

CRM/ ERP

BPM

Reporting Tools

B.I Tools

Database

6

Table 3:I.T Hardware for Admin Office

Serial No Component Required Units Rate per Unit Total in Rs.

1 Desktop 30 30,000.00 900,000.00

2 Senior Mgt Laptop

5 75,000.00 375,000.00

3 Executive Laptop

5 40,000.00 200,000.00

4 Thin Client 10 11,000.00 110,000.00

5 Server 1 150,000.00 150,000.00

6 Printer 1 150,000.00 150,000.00

7 Scanner 10 20,000.00 200,000.00

8 Photocopy 2 100,000.00 200,000.00

9 Mobile Phone/PDA

20 20,000.00 400,000.00

TOTAL 2,685,000.00

Software Requirements:

· Windows XP

o Anti Virus

o Firewall

o Anti Spyware

· MS Office 2007

· Google Apps

o Document Management

o Intranet

o WEB 2.0 tools

· CRM/ ERP

o BPM

o Reporting Tools

o B.I Tools

o Database

7

Table 4: Software for Admin Office

Serial No Component Required Units

Rate per Unit Total in Rs.

1 Windows XP 30 6,500.00 195,000.00

2 Anti virus 40 7,000.00 280,000.00

3 Firewall 40 5,000.00 200,000.00

4 Anti Spy 40 5,000.00 200,000.00

5 Office 2007 40 7,000.00 280,000.00

6 Google Apps 50 2,500.00 125,000.00

7 Document Management

1 200,000.00 200,000.00

8 Intranet / Web Development

1 200,000.00 200,000.00

9 E-learning 1 200,000.00 200,000.00

10 ERP/CRM 1 2,500,000.00 2,500,000.00

11 Reporting Tool

1 1,500,000.00 1,500,000.00

12 Business Intelligence Tools

1 200,000.00 200,000.00

13 Database 1 150,000.00 150,000.00

TOTAL 6,230,000.00

8

Table 5: Total

Serial No Table No Page No Sub Total Amount in Rs.

1 Table 1 3 310,000.00

2 Table 2 5 2,150,000.00

3 Table 3 6 2,685,000.00

4 Table 4 7 6,230,000.00

GRAND TOTAL 11,375,000.00

Grand Total: One hundred thirteen lacs and seventy five thousand only

Conclusion: Captive power generation a key factor by which BPO industry can grow

without hindrance. It would imperative to work on cost of production and the way

forward would be to find ways and means to reduce cost of production.