Estates & Facilities Management Delivering Profound Impact
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Transcript of Estates & Facilities Management Delivering Profound Impact
Cofely-GDF Suez delivering the London 2012 Games Olympic Park Legacy in Partnership with the London Legacy Development Corporation
Estates & Facilities Management Delivering Profound Impact
Delivering the Olympic Legacy
The UK bid to host the “2012 Games” addressed the issue of Legacy in these terms -The most enduring legacy of the Olympics will be the regeneration of an entire community for the direct benefit of everyone who lives there.
The Mayor of London and the Olympic Host Boroughs have set a 20 year “Convergence” target” to ensure that by 2030 local residents will have the same social and economic chances as their neighbours across London.
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Introduction
LLDC and Cofely are working in partnership to deliver the legacy of London 2012 Games at QEOP
Beyond FM – full area regeneration over next t 5-10 years
— Environmental, Social and Economic benefit to the area
Cofely is operational arm of LLDC’s Park Operations and Venues team
— 24 separate FM service activities delivered— Supply of heating and cooling through 2x low carbon energy centres— Over 300 Staff and operatives
Partnership at QEOP has evolved since 2008 through following stages:
— Pre-Games infrastructure — Games time— Transition— North Park & South Park Re-openings— On-going development
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Queen Elizabeth Olympic Park Timeline 2008 – Design & build of energy centres & network begins
2010 – Kings Yard Energy Centre operational
2011 – Stratford City Energy Centre operational – Westfield Shopping Centre
2012 – Heating, Cooling & FM provision for London 2012 Olympics
2012 – 40 year heating & cooling concession begins
2013 – Park Hosts summer of large scale events and concerts
2014 – 10 year FM services agreement begins
2014 – East London Energy: First provision of heating to East Village (former Athletes Village)
2014 – South Park opens to public (including the ArcelorMittal Orbit)
2016 – Stadium opens
2014 – 2023 Park developed – 1.4m sq m commercial space 29,000 housing units
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Energy - Queen Elizabeth Olympic Park and Stratford City
Design, build & operate district energy scheme
— £100m investment— 40 year concession
18km of networks, 2 energy centres
70 Heating and cooling Sub Stations
First Phase Capacities
— 90 MW Heating— 57 MW Cooling— 10 MW Electrical
Total Capacities
— 195 MW Heating— 64 MW Cooling— 30 MW Electrical
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FM Provision at the Queen Elizabeth Olympic Park
Facilities management of iconic venues – Aquatics Centre, CopperBox, ArcelorMittal Orbit
Cleaning, M&E, Helpdesk, Health & Safety
Parkland, highways and waterways maintenance
Waste management
Park security
Project management
Event services / Play Services
ArcelorMittal Orbit and The Podium
— Marketing, sales, visitor experience— Retail shop— Catering, hospitality and event management
Olympic Stadium, Press & Broadcast Centre
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Unique Contract and Partnership Once in a generation opportunity required forward thinking approach
— Long term partnership— Flexibility— Innovation— Investment— Joint approach to value creation
Multiple stakeholders
Delivering the Legacy - Profound Impact by following the guiding principles of the partnership
— 1. Whole estate approach
— 2. Quality and standards
— 3. Access and inclusion
— 4. Sports, physical activity and events
— 5. Marketing and tourism
— 6. Education, outreach and community involvement
— 7. Employment, skills and training
— 8. Environmental sustainability and ethical sourcing
— 9. Commercially minded and community grounded
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Profound Impact
Three types of impact together make a ‘profound impact’:
Impact of our work on the built environment and the Park
— Unique contract - timeline of investment and flexible service provision— High quality venues and parklands and high expectations— Environmental Impact – low carbon development— Attracting visitors to the QEOP
Social and Economic Impact – “Convergence”
— Investment in Community Interest Company ‘Our Parklife’— Provision of local employment , training and volunteering— Use of local suppliers / businesses in the supply chain + training for them— Apprenticeships— Relocation to QEOP
Impact of our work on the wider FM industry
— Example of an FM model to meet future needs within the public sector?— A showcase to make FM a career of choice – Trainees, Apprenticeships and Graduate Placements— Sharing knowledge - Tours and Presentations for Professional Bodies
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Environmental Impact
East London Energy
11,000 tonnes saved per annum
34% less CO2 than conventional systems
Smart grid - Test-bed for technology
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Estates and Facilities Management Impact
Parklands
— 45 Hectares of BAP Habitat— 900,000 Visitors— 4,000 trees planted— 300,000 wetland plants— 525 bird boxes, many set in the bridges— 150 bat boxes, some located in the Stadium structure— 2 otter holts— Green Flag Award
Venues &FM
— Sustainable transport through electric vehicles— BREAM constructed venues and operation— Composting and MERF being investigated— Utility monitoring and initiatives— Ability to utilise Cofely Energy expertise for effiencies
12/09/2013
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Titre de la présentation
Our Parklife – Social and Economic Impact
Connecting people to the Park through employment, volunteering and training – creating value for the client, local people, Cofely and the Park
Community Interest Company (CIC)
Partnership & Capability
Investment & Resources
Technical Assistance
Innovation
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Our Parklife Performance to date:
— 71% of people employed on the contract are local residents— Two training programmes to improve local skill base and provide
opportunities— Approx 25% of operational workforce were unemployed— Over 400 volunteer days expected to be delivered this year— Park Wide mobility service using volunteers and supported by Cofely
Staff/Assets— Mentoring programme in conjunction with LLDC for local students
The Future
— Bespoke training programme aimed at local long term unemployed— Delivery of extended conservation and customer services volunteering
programmes— Extension Of Park Mobility service— Delivery of 12 education events providing local school children with a
greater understanding of bio-diversity.— Delivery of revenue generating services – Horticultural Tours— Further links with local colleges for apprenticeship opportunities in
catering, retail and customer services
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Learning for the FM industry
Long term relationships
Focussed on changing needs of the client
Innovative approaches to creating value and reducing costs
Creating social value through FM operations
Integrating FM and Energy
Showcase for what FM can achieve
New model for Public Private (and Third Sector) collaboration in the future
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Summary and the immediate future
Long term partnership key to delivering profound impact
Focus on quality, innovation and value creation
A benchmark for the future of FM
12/09/2013
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Titre de la présentation
September 2014
South Park LawnInvictus Games
December 2014
Winter Wonderland
July 2015
Planned Stadium Re-openingRugby World-Cup 2015
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And finally..…
The transformation of the Olympic Park into the Queen Elizabeth Olympic Park is well underway. THIS is what the original Aquatics site looked like before the Olympic Park was built.
“Fridge Mountain”The site on which the Aquatics Centre now sits, as it was in 2004