ESSENTIAL SERVICE 3: Inform, Educate, and Empower Individuals and Communities About Health Issues

CLARK AND DUBOIS COUNTIES

THE 10 ESSENTIAL SERVICES

Essential Service 3

ESSENTIAL SERVICE 3IN “PLAIN ENGLISH”

HEALTH INFORMATION INFORM

HEALTH EDUCATION EDUCATE

HEALTH PROMOTION EMPOWER

WHAT DOES IT MEAN FOR US TO INFORM, EDUCATE, AND EMPOWER? We provide the public, local government, and our

partners with information on community health status and health needs in our county.

We make recommendations on policies and programs that can improve health in our county.

We plan, conduct and evaluate health education and health promotion activities to increase knowledge, change attitudes, and decrease negative behavior.

We work in collaboration with our partners on health education and promotion activities to promote health living.

INFORMING, EDUCATING, AND EMPOWERING MEANS………..

Creating customer-focused and science-based strategies for health education and promotion.

Promoting the health of our diverse and changing population.

Responding to current public health issues based on best evidence and best practices (H1N1).

Helping people make healthy choices across the lifespan.

Maintaining strong relationships with our partners to carry out our activities.

ESSENTIAL SERVICE 3MODEL STANDARDS

MODEL STANDARD 3.1

Health Education and Promotion

Provides the public, policymakers, and stakeholders with information on community health status and health needs in the community, as well as information on policies and programs that can improve community health.

Plans, conducts, and evaluates targeted health education and health promotion activities to develop and enhance knowledge and attitudes and assist in lowering risk or changing negative behaviors.

Works with other entities within the system on health education and health promotion activities that facilitate healthy living in healthy communities.

MODEL STANDARD 3.2

Health Communication

Develops health communication plans addressing media and public relations, as well as guidelines for sharing information among stakeholders.

Utilizes relationships with media channels (e.g., print, radio, television, Internet) to share health information with general and targeted audiences.

Identifies and trains spokespersons on public health issues.

MODEL STANDARD 3.3

Risk Communication Develops an emergency communications plan to

effectively create and disseminate materials for each stage of a crisis according to recognized theories and methods.

Ensures adequate resources to enable a rapid emergency communications response.

Provides crisis and emergency communications training for employees and establishes protocols for the dissemination of public information and instructions during a public health emergency.

HOW DO YOU PROVIDE THE PUBLIC AND POLICYMAKERS INFORMATION ON HEALTH NEEDS IN YOUR COMMUNITY?

HOW DO YOU IDENTIFY AND PROVIDE INFORMATION TO VULNERABLE AND INCREASED RISK POPULATIONS?

HOW DO YOU EVALUATE THE APPROPRIATENESS, QUALITY AND EFFECTIVENESS OF YOUR EDUCATION ACTIVITIES?

IN THE PAST YEAR, WHAT HEALTH PROMOTION ACTIVITIES HAVE YOU IMPLEMENTED?

DO YOU HAVE COLLABORATIVE NETWORKS FOR HEALTH PROMOTION IN YOUR LOCAL PUBLIC HEALTH SYSTEM?

WHAT ARE YOUR STRATEGIES FOR REDUNDANT COMMUNICATION?

WHO IS YOUR PUBLIC INFORMATION OFFICER (PIO)?

ARE YOU REGISTERED ON INDIANA HEALTH ALERT NETWORK (IHAN)?