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    Essar Steel

    Essar Steel is a global producer of steel with a footprint in India, Canada, USA, the

    Middle East and Asia. Essar Steel is one of India's largest exporters of flat products,

    exporting to the highly demanding US and European markets, and to the growing

    markets of South East Asia and the Middle East.

    A number of major client companies have approved Essar steel for their use,

    including Caterpillar, Hyundai, Swaraj Mazda, the Konkan Railway, and Maruti

    Suzuki. Essar Steel has acquired extensive quality accreditations and their lean

    team has enabled them to achieve highest productivities and lowest manpower

    costs among steel plants internationally.

    Their supply chain has been aligned to meet their business objectives and

    structured as follows

    Figure 1: Essar Supply Chain Goal Alignment

    http://www.essarsteel.com/http://www.essarsteel.com/
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    Essar Supply Chain - Strategic Advantage

    A major strategic advantage is their high level offorward and backward

    integration. They are totally integrated from raw material to finished products

    adding value at every stage of the manufacturing process. Their areas of operationinclude:

    Iron Ore Beneficiation

    They have an 8 MTPA plant at Bailadilla (Chhattisgarh) and a 12 million ton per

    annum (MTPA) plant at Dabuna (Odisha), both strategically established to leverage

    the rich iron ore deposits of the respective states. The plants pump the iron ore

    slurry to Essar Steel pellet plants at Visakhapatnam (Andhra Pradesh; 267 km

    pipeline) and Paradip (Odisha; 253 km pipeline) respectively.

    Pelletization

    They have an 8 MTPA pelletization plant at Visakhapatnam and a 6 MTPA pellet

    plant at Paradip, both of which provide vital raw material to the steel plant at Hazira

    (Gujarat).

    Iron and Steel

    They have a fully integrated world-class facility at Hazira, housing the world's fourth

    largest single-location steel plant. It has a steel-making capacity of 10 MTPA, holds

    ISO: 9001:2000, IS 9002 and TUV, and ISO 140001 certification and is India Chiller

    Energy Efficiency Project (ICEEP) Protocol compliant.

    The facility also houses a 6.8 MTPA sponge iron plant (the world's largest gas-based

    sponge iron plant in a single location); a 1.5 MTPA plate mill (the largest in India); a

    0.6 MTPA pipe mill with with internal and external coating facilities of up to 2 million

    square meters annually; and a 1.4 MTPA cold rolling complex comprising two

    galvanizing lines, a batch annealing furnace and a skin pass mill.

    Steel Processing

    They have a downstream capability hub at Pune (Maharashtra),which houses a 0.6

    MTPA cold rolling plant, a 0.5 MTPA galvanizing plant, a 0.4 MTPA color coating

    plant, and a 0.65 MTPA pickling line.

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    Steel Distribution

    Essar Steel is the first steel company to set up an end user distribution chain for

    steel products under the brand names Essar Hypermart and Essar Expressmart.

    Hypermart is the world's largest steel retail chain with a network of over 375 retailoutlets across India, Indonesia, Nepal and the Middle East.

    Essar Steel has the largest downstream capabilities in India.

    Essar Steel's processing and distribution facilities are the largest in India with an

    aggregate annual capacity of 4 million tonnes from its facilities in Pune

    (Maharashtra), Hazira (Gujarat), Bahadurgarh (National Capital Region), Chennai

    (Tamil Nadu), Bhuj (Gujarat) and Dubai (UAE)

    The flow of operations is illustrated as follows:

    Figure 2: Operations Flow

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    Essar Supply Chain - Evolution

    Initially Original Equipment Manufacturers (OEM customers) and retail outlets were

    directly served from Hazira plant and its downstream service centre. Subsequently,

    a few retail hubs were setup ( such as VITCO in Surat, ARK in Pune) to serve retail

    outlet segment. The main drawbacks of these models were:

    Away from the market and customers

    More lead time to serve

    Low responsiveness to changes in needs of customers

    Transit Damage

    Essar Steel decided to focus on market ownership to influence consumption. It

    adopted a hub and spoke model in supply chain to cater to its OEM and retail

    customers. Majority of mother coils were to be routed through Steel Service Centers

    (SSC) closer to consumption points. In case of retail outlet, coils were to be sent

    from Hazira or any other SSC to Retail Outlet Service Centre (ROSSC) closer to retail

    market centroids for processing as per market demand. Each ROSSC was designed

    to serve RO in a radius of 200-300 km wherein delivery was to be made within 24

    hours.

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    Figure 3: Hub and Spoke Model of Supply Chain

    Figure 4: Factors for deciding number of warehouses

    Factors affecting the number of ware houses built by Essar Steel include:

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    Inventory Cost

    Transportation Cost

    Warehousing Cost

    Cost of Lost Sales

    Maintenance of customer service levels

    Servicing small quantity of buyers

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    Essar Supply Chain - Characteristics

    Value-Added Product Solutions

    Essar Steel is driven by technology to deliver products of the future. The Hazira

    plant is one of the most technologically advanced plants in the world.

    Collaborative Approach

    Essar Steel has established close research and development with OEMs and

    customers to develop specific and customized products. Production scheduling is

    integrated with inward plans of customers. They work closely with their customers

    to guide them on best product application mix.

    Customer Value Management

    Essar Steel adopts a relationship driven model and has adapted web-based CRM

    modules to serve customers in a better manner. They believe in understanding

    needs of customers by closely working with them.

    Logistic Solutions

    Essar Steel is driven to save on logistics cost to customers and customize product

    on delivery. They are the only company to have Service Centers near steel

    consuming hubs to deliver customized products at scheduled time as desired by

    customers. They are the first steel company in the world with forward integration

    into retail through 600+ Expressmarts and Hypermarts which enable them to serve

    SMEs and small customers.

    Key Sustainability Accomplishments - Green Supply Chain

    8.72% reduction in greenhouse gas emissions in India in 2011

    99% reuse of byproducts in Hazira plant

    130000 cubic metres of water conserved at Hazira through rainwater

    harvesting

    91% of solid waste utilized in Hazira

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    5.2% reduction in specific water consumption of crude steel at

    Hazira in 2011

    Essar Steel won CSE Green Rating Award in 2012

    (Source: www.essarsteel.com)

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    Distribution Network of Essar Steel

    Major Steel Service Centre (owned by Essar Steel)

    Bahadurgarh (North)

    Bhuj (West)

    Indore (Central)

    Pune (West)

    Chennai (South)

    Kolkata (East)

    Retail Outlet Service Centre (ROSSC)

    Company owned ROSSC throughout India

    Retail Outlets (Hypermarts)

    Company owned 600 outlets spread across 20 states

    Express Marts

    Retail Outlet Selling Points

    Figure 5: Distribution Network

    Overview

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    Hub and Spoke Model Significance for Essar Steel

    Customer Centric Supply Chain

    Better control over inventory due to improved forecasting

    Postponed differentiation hold inventory at intermediate stages

    Average inventory holding period has decreased from 30 days to 21 days

    Build brand awareness through Hypermarts

    Reduction in Lead Time leading to Just in Time (JIT) supply

    Supply of specific width of any length as against pre-decided length and

    width

    Hub and Spoke Model Significance for Customers

    Easier accessibility and convenience for purchase of steel ( Steel available

    when they need, where they need)

    Pre-dispatch inspection to ensure quality control in product for customers

    Performance tracking against world benchmarks

    Easier access to technical and operational support

    Provides flexibility in business and helps to improve working capital cycle

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    Figure 6: Hub and Spoke Model Relevance

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    References:

    www.essarsteel.co.in

    http://www.steelworld.com/Quasteel.htm

    http://planningcommission.nic.in/aboutus/committee/wrkgrp12/wg_steel2212.

    pdf

    http://www.essarsteel.co.in/http://www.steelworld.com/Quasteel.htmhttp://planningcommission.nic.in/aboutus/committee/wrkgrp12/wg_steel2212.pdfhttp://planningcommission.nic.in/aboutus/committee/wrkgrp12/wg_steel2212.pdfhttp://www.essarsteel.co.in/http://www.steelworld.com/Quasteel.htmhttp://planningcommission.nic.in/aboutus/committee/wrkgrp12/wg_steel2212.pdfhttp://planningcommission.nic.in/aboutus/committee/wrkgrp12/wg_steel2212.pdf