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Transcript of eScope - ASQ Orange Empireasqorangeempire.org/wp-content/uploads/2016/11/... · Nagy and George...
Upcoming Dinner Mee�ngs
November 8, 2016 (Tuesday)Monthly Dinner Mee�ng
December 13, 2016 (Tuesday)Casino Night/Christmas Party 2016
January 10, 2017 (Tuesday)Monthly Dinner Mee�ng
Inside this Issue Pg.
Sec�on Chair Update 1
2016 Leadership Team 2
New Members 3
Monthly Recer�fied Members 4
ASQ is moving to ComputerBased Tes�ng
5
ASQ0701 Sec�on Offerings 6
Volunteer Opportuni�es 7
Editor’s Announcement:Call for Ar�cles
8
“The Aerospace StandardAS9100 Rev. D Has Been
Released” Ar�cle
9
Monthly Dinner Mee�ng 10-11
December Casino Night/Christmas Party 2016
12
Upcoming Conferences 13-14
eScopeThe official newsle�er of the ASQ Orange Empire Sec�on 0701
November 2016
Sec�on Chair UpdateMy dear Quality colleagues,
I hope this Chair Le�er finds you well and thriving! November of 2016 will be a historic month that will be remembered for many years to come.
One reason is … how about them, Cubbies!!! As a sports’ fan, it is hard not toacknowledge the passion for a team that went through 108 years with theirshare of bad experiences from heart-breaking near victories to the momentlast Wednesday when the ball hit the leather of Anthony Rizzo’s glove. Gamea�er game, their faithful fans found their spot either on a sit in Wrigley Field or listened on the radio or watched it on TV longing for a be�er day. Well, that be�er day happened on November 2nd! With a huge amount of respect to Cleveland, it was sweet to see the Chicago Cubs struggle one more �me, see them get scrappy and find a way to win the 2016 Baseball World Series. Nothing less than inspiring!!
Not dragging this newsle�er into poli�cs, it is inevitable to men�on next Tuesday November 8th in what will be a Presiden�al Elec�on that even has my 8 and 10-year-old children deba�ng, and will be remembered by many of us, as one of the most peculiar moments in the history of our beloved country.More than ever, the vote from all ci�zens will have so much importance in shaping the future of not just our country, but the world. One way or another history will be wri�en and I hope our younger genera�ons see the importance of character and find themselves inspired that we can all do be�er! VOTE, let your voice be heard!
Here in our ASQ sec�on, the slate of 2017 Sec�on Officers were elected last month, thanks to Dave Nagy and George Ma�hews that came together to nominate and lead the elec�on process during our last dinner mee�ng. Vinay Goyal (Vice Chair), Reepak Gugga (Secretary), Cory Goral (Treasurer) and I (Chair) had the honor and privilege to earn your vote of confidence to lead our sec�on through 2017. I would like to thank all our members for their support! I personally look forward to working with thisgreat team and making 2017 another great year for our ASQ Sec�on. We plan to work on a Quality Day Conference, a Career Day, as well as our staple offerings of dinner mee�ngs, clinics and seminars to bring value to YOU, our valued members. Join us! Make a difference!!
Another great November goodie is World Quality Month. Don’t letit pass you by! Visit the h�p://asq.org/world-quality-month web-site to par�cipate and see how Quality Communi�es around the world celebrate our Profession! Inspire others with your successstories! Get inspired by the stories from others in our Global Quali-ty Community. There are few professions that can truly shape theworld…Quality is proudly one of them!! Be part of it!
With Reepak Gugga moving on to be our 2017 Sec�on Secretary, our sec�on will have a vacancy in our Leadership Commi�ee for the Voice of the Customer Chair posi�on. If you are passionate about cus-tomer sa�sfac�on and would like to learn to be in a leadership role, call, email or talk to me! I am look-ing for a member from our sec�on that will help us posi�on our efforts and resources where they bring the most value to our ASQ Members! Join our team and help me lead the way which brings the price-less experiences to our members. The networking, learning and career opportuni�es are among some of the benefits we sow throughout the year.
It is one of my highest priori�es to focus what we do on what our members tell us that will enrich their careers. In the next few weeks, be part of these ini�a�ves and par�cipate in our annual survey to let us know what is important to you.
Lastly … don’t forget December’s Casino Night! Once again, Ned Schneider and our Programs’ team arepu�ng a great event together for you to enjoy and put those sta�s�cal skills to the test. This will be our last event at the Double Tree Hotel and I hope to see you there! There will be great food, givea-ways and great company! Save the date, December 13th, join us and let’s celebrate and finish 2016!
Dieter Eckstein, BSBM, ASQ CMQ/OE, CQA (Sec�on Chair, ASQ Orange Empire 0701)
Dieter Eckstein, BSBM,CMQ/OE, CQA
- ASQ Orange EmpireSection 0701 Chair
eScopeNovember 2016
SOCIAL MEDIA CHAIRAbel C [email protected]
MEMBERSHIP CHAIRVatsal [email protected]
FINANCIAL AUDITING CHAIRNagesh Malhotra
NOMINATING CHAIRDave [email protected]
VOC CHAIRReepak [email protected]
SECTION 7 REGIONAL DIRECTOREd Ma�hews ed.ma�[email protected]
BREAKFAST MEETING CHAIROpenVOLUNTEER ISO PROGRAM MGROpen
CHAIRDieter [email protected]
VICE CHAIRVinay [email protected]
TREASURERCory [email protected]
SECRETARYLaurie Pa�on laurie.pa�[email protected]
HISTORIANHyung [email protected]
EDUCATION CHAIRMark [email protected]
CERTIFICATIONS/ RENEWALSSue [email protected]
CHIEF PROCTORHassan [email protected]
PROGRAMS CHAIRNed [email protected]
ARRANGEMENTSOpenVatsal Patel (ac�ng)[email protected]
e-SCOPE NEWSLETTER EDITORGi�y [email protected]
CAREER MANAGEMENT CHAIRBob [email protected]
2016 Leadership Team
Page 2
We are always looking forClinic and Dinner speakers!!
If you would like to share yourexperience at a future dinner
mee�ng, please contact Vinay Goyal at
or Ned Schneider, Program Chairat [email protected]
for more informa�on.
eScope Ad Rates
Ad SizeApprox.Inch Size
1 Issue 6 Issues 12 Issues
Full page 8.5” x 11” $200 $1,100 $2,000
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Checks should be made to: ASQ Orange Empire Section, andmailed to ASQ, PO Box 14183, Irvine, CA 92614, with ad copy.
Instructions for placement, and frequency,Contact eSCOPE Editor: Gitty Yasreb @Email: [email protected]
eScopeNovember 2016
Welcome!New ASQ MembersWelcome and congratula�ons on making the important
decision to become a member of ASQ.
All new members are eligible for free admission to a dinnermee�ng within 3 months of becoming a member. Please
contact Vatsal Patel for a free dinner voucher at:[email protected]
Ellen Green
Rafael Argueta
Khoa Thai
Ardeshir Zafari
Mario Medalla
Julian Genato
Keru Shafi
Shawn Kelly
Tracy Bessette
Frank Debois
Karen Seto
Trevor Wainwright
Ed Machado
John Hoang
Christian Okofu
Gabor Szabo
Irfanali Kermalli
Kathryn Moscal
Mark Garcia
Ramon Tolentino
Darwin Bazurto
Tejler Gasga
Giovanna Auerbach
Jorge Lopez
Kelly James
Jennifer Bockhold
William Nichols
Joseph Salas
Jacky Lex
Rene Matos
Chris Ware
Maria Rodriguez
Ashlee Brown
Mahendra Harsha
Patty Hess
Page 3
November is World Quality Month!
Visit the website for this year’s World Quality Month at
h�p://asq.org/world-quality-month
eScopeNovember 2016
Page 4
Are your certifications due for renewal?
You can submit up to six months before and after the due date.The recertification units must fall within the recertification
period. There is now an online RU Recertification Journal availa-ble! The RU journal allows logging in your points as you earn
them over the three year period.
h�ps://asq.org/cert/myru
You can s�ll send your recertification package to:
Alcon Laboratories, Inc.A�n: Sue Knight, M/S 145
15800 Alton Parkway, Irvine, CA 92618-3818
For more informa�on or ques�ons, please email [email protected] or
Click here for more informa�on
WHY BECOME CERTIFIED?
In today’s world, where quality competition is a fact of life and the need for a workforce proficient in theprinciples and practices of quality control is a central concern of many companies, certification is a markof excellence. It demonstrates that the certified individual has the knowledge to assure quality of productsand services. Certification is an investment in your career and in the future of your employer.
Congratulations!Re-Certifications
The following members have met therequirements to be recertified:
Malhotra, Nagesh
Mesmer, Paul
Lessmueller, Betty
Manhart, Gregory
Schneider, Ned
Falconer, Erin"Pamela"
Mehta, Jay
ASQ CERTIFICATION
eScopeNovember 2016
Page 5
ASQ is moving to Computer Based Tes�ng
(effec�ve for the October 2016 exams)
Benefits to ASQ Members (Benefits by the Numbers)
⇒ An increase in annual exam administra�ons from two to six
⇒ The availability of days in which to take the exams, increasing from four per year to 102
⇒ The convenience of retes�ng, reducing �me from 6 months to 2
⇒ An increased number of tes�ng loca�ons, from 350 to 8,000
⇒ And faster test results, from 10 days to 0-4
Frequently Asked Ques�ons
What is Computer Based Tes�ng
Computer-Based Tes�ng (CBT) is an efficient way to provide a secure, consistent environment for cer�fica�on and licen-
sure while significantly enhancing the candidate experience. Tes�ng is done in a secure proctored tes�ng center at a per-
sonal computer worksta�on.
How will this change affect me?
The applica�on/approval process will not change however, customers will be required to take an addi�onal step a�er be-
ing approved to schedule their tes�ng appointment with Prometric.
When will customers be able to schedule their exam appointment with PrometricA�er being approved for ASQ Cer�fica�on, customers can schedule their exam at the nearest Prometric Tes�ng Center.
Can customers choose to take a paper and pencil exam?No, beginning with the October exam window (September 1-October 15, 2016) all exams will only be offered via CBT.
(Excep�ons include Special Administra�ons and Translated exams which will roll out via CBT in 2017.)
(Source: ASQ.org)
For more informa�on please check the ASQ.org website: h�p://asq.org/cbt/
The delivery method for ASQ Certification exams is changing from paper andpencil, to Computer Based Testing. Candidates will take ASQ Certification examsat a Prometric testing facility where the test will be delivered via computer in aPrometric proctored, secure environment.
With thousands of testing sites and seats, test takers have a wide choice of datesand locations from which they can select.
eScopeNovember 2016
Page 6
* Monthly Dinner Meetings
Held the second Tuesday of each month (unless otherwiseannounced), dinner mee�ngs provide an opportunity to
a�end informa�ve presenta�ons, network with fellow local quality professionals, and earn credits toward your
recer�fica�on.
* Educational Seminars
Held periodically throughout the business year, seminarsprovide an all-day seminar on a topic of interest to our
sec�on members.
* Refresher Courses
Courses are held based upon the ASQ cer�fica�on exam schedule and provide a great overview of the informa�on you
will need to pass the exam at a great value to sec�on members. See the sec�on website and eScope for upcoming
offerings.
* eScope Publication
Published monthly, the eScope provides members withinforma�on about sec�on events as well as per�nent ar�cles.
* Volunteer Audit Program
Offering sec�on members the opportunity to gain audit experience by performing audits for local companies.
* Career Opportunities
Visit the sec�on website for career opportuni�es targeted to the Orange Empire membership … and so much more!
Please Note:
Star�ng January 2017, we will be having our monthly dinner mee�ngs at an exi�ng new and modern loca�on
Wyndham Irvine - Orange County Airport
There will be no change to the dinner pricingand parking will be free.
We look forward to seeing you there as of January 2017!
Certified Supplier Quality Professional(CSQP)
This new cer�fica�on provides valuable creden�als to quality professionals in the growing field of Supply Chain Manage-ment.
Due to the ever increasing globaliza�on of the supply chain, the demand for CSQPs has exponen�ally increased in a broad spectrum of industries including: aerospace, automo�ve, biologics, food processing, government, medical device,pharmaceu�cal, and shipping.
For comprehensive exam informa�on on the Supplier Quality Professional cer�fica�on, visit h�p://asq.org/cert.
Page 7eScopeNovember 2016
Volunteering Opportuni�esWe are always looking for volunteers, but have an immediate need for the following posi�ons.
For more informa�on about any volunteering, please contact Vinay Goyal or email at [email protected]
• Arrangements Chair
• Volunteer Auditing Chair
• Breakfast Meeting Chair
• And more (e-mail for details)
Inquire within!
Page 8eScopeNovember 2016
EDITOR’S ANNOUNCEMENT:
Newsle�er Contribu�ons Wanted!!
The ar�cles should contain the following as much as possible:
• Defini�on of the Opportunity (Do NOT disclose proprietary informa�on)
• Team forma�on and Management support (Team coopera-�on/accountability, Project Champion, etc.)
• Project management techniques used (Gan� Chart, Frequen-cy of team mee�ngs, �meline management, how were re-source & technical challenges addressed, etc.)
• Lean and/or Six Sigma Methodologies used (DMAIC, DFSS,etc.)
• Lean and Six Sigma Tools used (QFD, 7 QC Tools, Process Ca-pability/SPC, GR&R, Hypothesis Tes�ng, ANOVA, DOE, etc.)
• Project Results: Savings, new business market opportuni�es, Product or Process quality improvements (Incr. % Yield, im-proved CTQs, Improved Throughput, Reduced Waste, etc.)
• Lessons Learned
For more informa�on, submi�als, or comments about newsle�er ar�cles,
please contact Gi�y Yasreb (Newsle�er Editor) via email: [email protected]
Send your ar�cle today!!
Our ASQ Sec�on 0701 Leadership invites you to be a contributor to our newsle�er by wri�ng an ar�cle that would be of interest and value to other members. Maybe you can describe a work-related issue or opportunity thatwas resolved using Six Sigma, Lean or other Quality methodologies.
According to feedback, we believe our readers will be interested in whattheir peers are doing with the tools and training that ASQ provides.
If chosen for publishing, you will earn 1.0 RU!!
Page 9eScopeNovember 2016
By: Eliot Dratch
AS9100 Rev. D Noteworthy Dates:
- October, 2016: The new AS9100 Rev. D AerospaceStandard has been published.
- November 2016: AS9101 and 9120 will be published.
- December 2016: AS9110 will be published.
- June 15, 2017: All AS audits must be conducted to the2016 standard’s audit process.
-September 15, 2018: All AS9100 Rev C cer�ficates become invalid.
7 Important Focus Areas of the Revised Standard:(1) Product Safety, (2) Human Factors, (3) Risk,(4) Preven�ve Ac�on, (5) Counterfeit Parts, (6) Configura�on Management, and (7) Product Realiza�on & Planning
Other Points about the New Revision D Standard:
• AS9100:2016 Rev. D is now aligned with the samehigh-level structure as ISO-9000:2015
• Complete your transi�on in 2017 to be ready for Rev D cer�fica�on < September, 2018
• There will be great demand for AS9100 cer�fied auditors at this �me, so plan ahead
Important Differences Between AS9100 and ISO 9001:
• Greater emphasis on customer sa�sfac�on
• Greater emphasis on system quality andconformity
• Greater emphasis on on-�me delivery
• Greater emphasis on customer-specific requirements
• Intense focus on safety, risk mi�ga�on and preven�ng the use of suspected counterfeit parts
The new AS9100:2016 will be aligned with the new iso-9000:2015 Annex SL numbering system.
Other Related Standards:AS9100- Safety, airworthiness and product conformity
AS9110- Maintenance, repair and configura�on management
AS9120- Traceability and chain of custody for pass-throughdistributors
ISO 9001- The quality management system on which AS9100is based
Also Noteworthy – Major Changes to the AerospaceOASIS Database:- Enhanced func�onality for audit record keeping, no longer just a data repository
- New ability to enter assessment data and output into veryuseful reports
- Metrics for all tracked data, by clause. Can now determineand track trends in findings
- New user groups will be able to access the OASIS Database,not just cer�fica�on bodies
- All audit assessments from registrars will get entered directlyinto OASIS database
- It will become a record keeping system for all audits andreplace the registrar's systems
- First step in the elimina�on of hand wri�en reports
- Online management of NCRs (replacing numerous emails)
About: Eliot Dratch
Eliot Dratch is a past Educa�on Chair of the ASQ Orange Em-pire 0701 and has taught Quality Management classes for thesec�on (CMQ-OE refresher course) for over 10 years. He worksas a Sr. Quality and Lean consultant for CMTC, California Man-ufacturing Technology Consul�ng. He holds an MBA from the University of Redlands and an MS in Organiza�onal Leadership from Chapman University.
Profile: Linkedin.com/in/eliotdratch
He can be reached at (949) 304-8804
Call CMTC Quality Management Services for your AS9100 Rev.D planning needs!
Page 10eScopeNovember 2016
ASQ Orange Empire Monthly Dinner Meeting
This is our regular monthly dinner mee�ng program with two clinics running concurrently, dinner, and an outstanding a�er
dinner presenta�on. You are welcome to come for the clinics and a�er dinner presenta�on WITHOUT buying the dinner. In fact, we
welcome you. We will have accommoda�ons for you. This way you s�ll earn the RU and take advantage of the presenta�ons. You can earn 0.3 RU’s per presenta�on for a total of 0.6 RU’s.
PRESENTATIONS
Clinic 1: Supplier Management – It’s Not the Supplier’s Fault
Presented by: Tiffany Abrams
Clinic 2: AS9100D:2016 – Key Changes
Presented by: Manuel Marco
Dinner Presenta�on: "Counter Intui�ve Communica�on"
Presented by: Daniel Midson-Short
WHENTuesday, November 8, 2016, 5:15 PM - 9:00 PM
Please note: Dinner mee�ng for November 2016 is on a Tuesday.
WHEREDoubleTree Hotel Santa Ana/Orange County Airport
201 East MacArthur Boulevard, Santa Ana, California 92707
FEESClinic 1 or Clinic 2 ONLY (no dinner speaker or meal)
(0701 Member) Complimentary(Non-0701 Member) $10.00
Clinic 1 or Clinic 2 and Dinner Speaker (no dinner meal)(0701 Member) Complimentary
(Non-0701 Member) $10.00
Full Package - Clinic 1 or Clinic 2, Dinner, and Dinner Speaker(0701 Member) $30.00 for a limited �me ($40.00 original
price) (Non-0701 Mem-ber) $45.00 for a limited �me ($55.00 original price)
RSVP byFriday, November 4, 2016 at 11:15 AM for discounted pricing
and Fish and Beef dinner selec�ons.
Online registra�on closes at 12:00 pm on Tuesday, November 8, 2016.
CLICK HERE TO REGISTER
DINNER PRESENTATION
Counter Intuitive Communication
Presented by: Daniel Midson-Short
We live in a new era of asynchronous, self-absorbed communica-tors. Tex�ng and video messaging has taken precedence over face-to-face communica�on.
This has both benefits and drawbacks. As business professionals we can use technology and modern communica�on to our advantage. But we must understand it, and embrace the changes.
By a�ending this clinic presenta�on, you will get…
♦ What people really want to know before they’ll work foryou, follow you and listen to you
♦ How ‘con�nuous par�al a�en�on’ has become the new commodity
♦ Why asynchronous communica�on has become key to ge�ng through
♦ How a culture of narcissism works for us, or against us
♦ How to use ‘Ambient Awareness’ to you advantage
♦ Why social technology is a friend and not an enemy (aguide to the current pla�orms)
♦ How having an open agenda is a secret of influence in the modern era
Our speaker: Daniel Midson-Short
Daniel Midson-Short is an Inspira�onal Speaker and Writer, Communica�on Trainer and Three-Time District Toast-master Champion Speaker. He has spo-ken to audiences in Australia, the Unit-ed States, the United Kingdom and Asia.
Originally from Sydney, Australia, Danielwas the youngest qualified professional execu�ve coach in Australia at age 24.
He coached with over 500 people fromall around the world. He has spent over
15 years working with business owners, execu�ves, medical profes-sionals and entrepreneurs to enhance their focus, communica�on skills and sense of fulfillment.
Page 11eScopeNovember 2016
CLINIC # 1
Supplier Management – It’s Not theSupplier’s Fault
Presented by: Tiffany Abrams
Not all the blame lies with the supplier when it comes to poor per-formance. Are your internal systems set up for success? Or do youalways blame the supplier and wait for them to fix the issue? May-be a closer look at your internal systems for supplier managementare needed. Supplier performance is a two-way street.
By a�ending this clinic presenta�on, you will …
♦ Gain a new perspec�ve in assessing supplier performance
♦ Hear how one company is working to improve their internalsystems
♦ Be able to benchmark with another medical device company
♦ Openly discuss the pros and cons to implemen�ng a new system
About our speaker: Tiffany Abrams
Tiffany Abrams is currently the Senior Man-ager of Supplier Quality for Edwards Lifesci-ences with 20 years of experience workingwithin the medical device / pharmaceu�cal / biotech industry. Over the course of her ca-reer she has been exposed to visoelas�cs, contact cleaning & rewe�ng solu�ons, cell culture based hair restora�on, implantable biological devices, human �ssue for trans-plant, surgical adhesives, and intravenoussolu�ons. She has held roles within post-market surveillance, device design, internal &
supplier audi�ng, quality engineering, CAPA inves�ga�on, and environmental monitoring. Her current role within EdwardsLifesciences holds responsibility for the global supplier quality sys-tem suppor�ng all manufacturing sites and regional offices.
Tiffany is also the past chair for the ASQ Southern California Discus-sion Group. She is the lead instructor for the ASQ Sec�on 701 Cer-�fied Biomedical Auditor (CBA) refresher course hosted here in Orange County. Addi�onally she serves as an instructor for the CBA course offered through the ASQ Biomedical Division.
Tiffany holds a B.S. from Indiana University in Microbiology. She is CAPA cer�fied by Abbo�. She is an ASQ cer�fied Biomedical Audi-tor.
CLINIC # 2
AS9100D:2016 – Key Changes
Presented by: Manuel Marco
The Interna�onal Aerospace Quality Group (IAQG) has released the 2016 version of AS/EN/JISQ 9100 Quality Management Systems –Requirements for Avia�on, Space and Defense Organiza�ons stand-ard. All cer�fied organiza�ons desiring to con�nue with AS9100 cer�fica�on will be required to transi�on to this new standard.
By a�ending this clinic presenta�on, you will …
♦ Learn the most significant changes in AS9100:2016, and
♦ Be familiar with the Transi�on Timetable
About our speaker: Manuel Marco
Manuel Marco has been involved withManagement System Cer�fica�on since 1993 in Europe, North America and La�n America, where he has held different management posi�ons. Manuel has been qualified as Lead Assessor for ISO/IEC 20000-1, ISO 9001, QS-9000 and ISO/TS16949, and Assessor for ISO 14001. Hehas also been qualified as Lead Evaluator for the Carnegie Mellon eSourcing Capa-bility Models for Service Providers (eSCM-SP) and Clients (eSCM-CL).
Manuel is a senior member of ASQ. Currently, Manuel is the West-ern Territory Manager of DNV GL Business Assurance in NorthAmerica.
Page 12eScopeNovember 2016
Page 13eScopeNovember 2016
Upcoming Conferences
For more information about below conferences, please check the ASQ.org website!
Page 14eScopeNovember 2016
Upcoming Conferences
For more information about below conferences, please check the ASQ.org website!