ERPsim Plenary Presentation at 19th SAP Academic Conference Americas

Technology Roadmap 2016-2018

erpsim.hec.caLab Serious games to learn

enterprise systems and business analytics

Prof. Pierre-Majorique Léger, Ph.D.Full ProfessorDirector of ERPsim LabCo-director of Tech3LabEmail: [email protected]

Jean-François Michon, M.Sc.Operations ManagerERPsim LabEmail: [email protected]

San Diego | 17 February, 2016

© Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal, École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.

ERPsim Academic Version 2015-2016Lab Serious games to learn enterprise systems and business analytics

Manufacturing Game. Advanced© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal, École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.

Commercial versionpowered by

Game-based learning for ERP ERPsim TeamResearch teamProf. Pierre-Majorique LÉGER, Ph.D., Director ERPsim Lab (HEC Montréal)Prof. Gilbert BABIN, Ph.D. (HEC Montréal)Prof. Jacques ROBERT, Ph.D. (HEC Montréal)Prof. Robert PELLERIN, Ph.D.(École Polytechnique de Montréal)Prof. Bret WAGNER, Ph.D. (Western Michigan University)Operations and development teamDerick LYLE, MBAR&D DirectorJean-François MICHON, M.Sc., Operations ManagerFélix GAUDET-LAFONTAINE, B.Comm.,Business Analyst and Technical LeadSamuel PLASSE, B.Comm, AnalystHikmath-Yemissi EYITAYO, B.Comm, AnalystCindy NGUYEN, B.Comm, Analyst

ERPsim Lab Mission : Conduct research, development and transfer in the field of serious games in information technology.

Statistics on ERPsim in the academic worldACADEMIC COMMERCIAL RESEARCH

Many large organizations, such as Boeing, Coca-Cola, 3M, Kraft, Caterpillar, Pfizer and SAP, are using ERPsim to train their end-users on ERP systems.

Several researchers have started using ERPsim to run experimental protocol in IS. Visit http://erpsim.hec.ca/en/cite

ERPsim by the numbers:

10+ years in use

200+ universities

1 000+ faculty trained

30 000+ students per year





S/4 HANA

New ERPsim Scenario Built for S/4HANA

Available September 2016





powered by ERPsim

Manufacturing Game

powered by ERPsim

Logistics Game

powered by ERPsim

Manufacturing Game

powered by ERPsim

Logistics Game

Analytics User Experience

+

Pedagogical Objectives OPERATIONS & ANALYTICS:





Retail Game Components

New simulation scenario geared for developing data science compe- tencies.

– Actionable analytics, using SAP HANA and Lumira for data visu-alization and insight-to-action

– Align operational analytics with strategic analytics

Design Thinking exercise for UX design.

– Understand user workflow and needs

– Learn to collect user feedback for prototypes without development

– Develop new app prototypes us-ing technologies such as SAP BUILD

Additional UI options to explore for specific job roles, enabling awareness and discussion of SAP’s new UX strategy and how it impacts organizations.

– SAP Fiori

– SAP Business Client

Operations & Analytics SAP UX Strategy UX Design ThinkingPart 1 Part 2 Part 3





Technology Roadmap

Scenario in beta. – S/4HANA – Longer timeline (a year in 60 minutes)

– Seasonality for forecasting – Multiple vendors, freight costs, varied lead times

– Cash management – SAP Fiori UI option* – Design Thinking exercise

Planned Innovations – Dataset for pre-analysis prior to game play.

– Sales Inquiry & Backorders – SAP Business Client UI option*

Possible Innovations – Social sentiment – Internet of Things – Brand loyalty and reputation management

– Adoption of new SAP innovations, particularly for Retail Industry Solution

– SAP Personas UI option

Today Summer 2016 Future Directions

* Not available for all functions – subject to SAP support and technology roadmap





To reach the analytical excellence, the teams have access to a full set of HANA views and can build

their own visualizations using SAP Lumira.

Training the Future Data ScientistsPART 1: OPERATION & ANALYTICS





ANALYZE

STATIC BIG DATA ENVIRONMENT

Volume Variety

INSTRUCTORLEARNER

The Old Way

Moving Away From Static DatasetPART 1: OPERATION & ANALYTICS





ANALYZE

Volume Variety

INSTRUCTORLEARNER

Velocity

Single loop learning

DYNAMIC BIG DATA ENVIRONMENT

EVALUATE

The ERPsim Dynamic Dataset

Dynamic Dataset with ERPsimPART 1: OPERATION & ANALYTICS

Reference : Labonté-LeMoyne, Élise; Léger, Pierre-Majorique; Robert, Jacques; Babin, Gilbert; Charland, Patrick; Michon, Jean-François. (2016). Business intelligence serious game participatory development: lessons from Erpsim for Big Data. Business Process Management Journal. Accepted.





SAP UI Options: Fiori & Business ClientPART 2: SAP UX STRATEGY

SAP Fiori SAP Business Client





Using ERPsim to Experience Business App Development ProcessPART 3: UX DESIGN THINKING

PLANNINGMANAGER

SALESVICE-PRESIDENT

STOCKMANAGER

PRICINGMANAGER

PROCUREMENTMANAGER

SAP Fiori SAP Fiori SAP Fiori SAP FioriSAP GUI





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Interviewing a Subject Matter Expert PART 3: UX DESIGN THINKING

Understand

IdeatePrototype

Subject Matter Expert

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Understand

IdeatePrototype


Understanding the user needs:

– The first part of the game ensures that the students get familiar with specific job roles that will allow them to partake in the activity.

– This exercise is also a good opportunity for your students to practice their interviewing skills which is essential for a Business Analyst.





Ideate the New Business AppPART 3: UX DESIGN THINKING

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IdeatePrototype


Understand





Getting Feedback on the Business App PrototypePART 3: UX DESIGN THINKING

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Understand

IdeatePrototype


IdeatePrototype

Ideate

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Understand

IdeatePrototype


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Understand

IdeatePrototype


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New Functionalities to Support UX Research

– The ERPsim games can be used for UX research using many approaches such as Eye-Tracking.

RESEARCH USING ERPSIM :

Eyetracking results from ERPsim based experiment using SAP Lumira

Lab Serious games to learn enterprise systems and business analytics

Thanks!

[email protected]

Come see the ERPsim team at our booth if you have any questions!

ERPsim Plenary Presentation at 19th SAP Academic Conference Americas

Education

Transcript of ERPsim Plenary Presentation at 19th SAP Academic Conference Americas