ERP SOFTWARE CUSTOMER SUCCESS STORY RACINE METAL FAB€¦ · Building a strong manufacturing...
Transcript of ERP SOFTWARE CUSTOMER SUCCESS STORY RACINE METAL FAB€¦ · Building a strong manufacturing...
Racine Metal Fab (RMF) is a specialty metal fabricator serving a variety of industries, including commercial lighting, medical equipment, energy, and appliance components. Using state-of-the-art tools and equipment as well as a highly skilled team of experts, Racine Metal Fab is known for their technical expertise, high quality, and reliability.
“We really care about our customers’ success,” said Scott Lucas, CEO of RMF. “We help them develop prototypes, produce design concepts, and select the best materials for their projects. Our goal is to help them get their products to market fast, and keep them on the market longer.”
Keeping in line with that philosophy, RMF decided to focus on making their manufacturing processes as fast and efficient as possible. At the center of these improvements is WorkWise ERP.
“We loved that WorkWise is completely integrated, and that it’s so easy to use.” said Kim Nichols, CEO and owner of RMF.
They began by looking at their document management process, which had been a very time consuming task.
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E R P S O F T W A R E
CUSTOMER SUCCESS STORY
Building a strong manufacturing process with WorkWise ERP
RACINE METAL FAB
“We really care about our customers’
success.”
Scott Lucas, CEO
RACINE METAL FABMANUFACTURING / ENGINEERING
• Improved order accuracy
• Improved visibility
• Reduced lead time
• Increased production speed
• Reduced errors
Shop order packets were manually printed, assembled, and run out to the shop floor. Packets were sometimes lost, and if any engineering changes needed to be made, someone had to physically chase down the order to notify workers of the changes.
“Before we had WorkWise eProduction, we were constantly chasing down packets. Now, we have everything we need right on the screen.” said Bill
Sorenson, a Set Up Technician on the shop floor.
Jay Young, also a Set Up Technician, agrees. “It’s great to know we have accurate orders now. You can easily check on orders, and the revisions are very accessible.”
With WorkWise ERP, RMF has increased visibility into their system and improved accuracy. “Now, information on engineering changes is immediately available to the workers on the floor. Through eProduction and Document Management, we can have a packet out to the plant in 30 seconds if we have to,” said Mike Campise, IT Systems Specialist.
RMF has saved money throughout almost every aspect of their business with WorkWise, including quoting, document management, plant scheduling and more.
RMF’s quoting system has become much more efficient.
“We turned a week of lead time into an hour of lead time with the WorkWise system, which means we can produce more quotes.” said Andrew Pike, Director of Engineering.
“The WorkWise system increased our speed and actually reduced the amount of errors we had throughout the manufacturing process.” said Kenton Merrick, a Project Engineer.
The additional insight into their manufacturing process is enabling Racine Metal Fab to increase productivity, accuracy, as well as save money and reduce errors. Because of this, RMF has achieved flexibility and efficiency that helps ensure the productivity and satisfaction of its customers.
“The team they have at WorkWise is phenomenal. They work very closely with us, and they allow me to do my job better.” said Mike Campise. “I would highly recommend WorkWise to any company looking to improve their processes, improve their efficiency, become more productive and work with a company who really gets to know them and understands what they’re going through.”
N80 W12878 Fond du Lac Ave. Menomonee Falls, WI 53051
RMF has saved money throughout
almost every aspect of their business with
WorkWise.
“The team they have over at WorkWise is
phenomenal.”
Mike CampiseIT Systems Specialist
w workwisellc.com O 800-490-9010E R P S O F T W A R E