ERP IMPLEMENTATION
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ERP IMPEMENTATION FOR DULUX
Presented by Farouq Umar Idris
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Management information system
Definition; An MIS is a computerized information-processing system designed to support the activities and functions of company management.
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Transaction Processing System (TPS)
A computerized system that performs and records daily routine transactions necessary to the conduct of the business TPSs are information systems that process data resulting from the occurrence of business transactions. �STAGES OF TRANSACTION PROCESSING Data Entry Processing Database Maintenance Document and Report Generation Inquiry Processing
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Office Automation System
It provides information for managing an organization Extract and summarize data from TPSs Allow managers to monitor & direct the organization Provide accurate feedback Provide pre-specified reports on a scheduled basis Top managers make strategic decisions Middle managers make tactical decisions Line managers make operations decisions Knowledge workers create and integrate knowledge Clerical workers use and manipulate information
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Decision support system (DSS)
an interactive information system that provides information, models, and data manipulation tools to help make decisions in semi-structured and unstructured situations
Support analytical work Simulation and Optimization Simulation model – calculates the simulated
outcome of tentative decisions and assumptions Optimization model – determine optimal
decisions based on criteria supplied by the user, mathematical search techniques, and constraints
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Company structure
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System development life cycle (SDLC)
The systems development life cycle (SDLC) is a conceptual model used in project management that describes the stages involved in an information system development project, from an initial planning phase through maintenance of the completed application.
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Planning phase
Review project requests Prioritize project request Allocate resources Identify team
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Analysis
Conduct investigation Study current system Requirement gathering Recommend solution
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Cont’d
Data handling was done in such a way that files were stored randomly
Registration forms have too many unnecessary details to be filled
Manual entry and storage of data in the database
On their server computer where they store the entire database, everyone in the department have access to it.
They don’t have a database administrator personnel
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Cont’d
The top management are complaining about staff leaving their posts without any important reason.
The network the company operates on is an open network which can be accessed by competitors or hackers
No specific database for new and existing customers
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Cont’d
Call logs are done manually which leads to loss of records
Response to customer is too slow
For the HR department, they lack a unified system, that would incorporate all their functions and processes
there were so many front and back end systems running separately
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Proposed new system
Assign a database administrator The implementation of customer ID to
automatically update customer details. Install RFID system for marking
attendance and monitoring where about of the employees.
A chat application within the ERP VPN for security reasons on the internet. Use of CRM
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Design phase
Acquire hardware and software Develop details of system
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The goal of the ERP
Reduction of inventory Reduction of reorder cycle by updating
records of existing customers Capture sales data and with this they will
know what product sells most Improving customer service & of course
reduce paper work
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Cont’d
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TRANSACTION TABLE
FIELD NAME DATA TYPE DESCRIPTION
TRAN_ID NUMBER PRIMARY KEY
ITEM_ID NUMBER FOREIGN KEY
CUSTOMER_ID NUMBER FOREIGN KEY
ORDER_ID NUMBER FOREIGN KEY
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STAFF TABLE
FIELD NAME DATA TYPE DESCRIPTION
STAFF_ID NUMBER PRIMARY KEY
GENDER TEXT -
STAFFNAME TEXT -
ADDRESS TEXT -
PHONE NUMBER NUMBER
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WAREHOUSE TABLE
FIELD NAME DATA TYPE DESCRIPTION
WH_ID NUMBER PRIMARY KEY
ITEM_ID NUMBER FOREIGN KEY
ITEM TEXT -
QUANTITY NUMBER -
STATUS TEXT -
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ORDER TABLE
FIELD NAME DATA TYPE DESCRIPTION
ORDER_NO NUMBER PRIMARY KEY
ITEM_ID NUMBER FOREIGN KEY
QUANTITY NUMBER -
CUSTOMER_NAME TEXT -
CUSTOMER_ID NUMBER FOREIGN KEY
TRANS_TYPE TEXT -
DATE DATE/TIME -
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CUSTOMER CARE TABLE
FIELD NAME DATA TYPE DESCRIPTION
INCOMING NUMBER -
OUTGOING NUMBER -
PHONE_NO NUMBER -
DATE DATE/TIME -
CUSTOMER_NAME TEXT -
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SALARY TABLE
FIELD NAME DATA TYPE DESCRIPTION
ID NUMBER PRIMARY KEY
STAFF_NAME TEXT -
AMOUNT NUMBER -
DEPARTMENT TEXT -
STAFF_ID NUMBER FOREIGN KEY
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ADMIN TABLE
FIELD NAME DATA TYPE DESCRIPTION
ID NUMBER PRIMARY KEY
CUSTOMER_ID NUMBER FOREIGN KEY
TRAN_ID NUMBER FOREIGN KEY
ITEM_ID NUMBER FOREIGN KEY
ORDER_ID NUMBER FOREIGN KEY
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Transaction table
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Relationships
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Implementation
Develop program Install & test new system Train users Convert to new system
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Support/Maintenance
Conduct post-implementation system review
Identify errors & enhancement Monitor system performance
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GANTT CHART