What’s New in Microsoft Office Communications Server 2007 R2

Eric SwiftSenior Director, Product Mgmt.Microsoft CorporationUNC205

“In the next decade, sweeping technology innovations driven by the power of software will transform communications.”

Bill Gates, October 16, 2007

Microsoft Office Communications Server 2007 Launch

Tough Times

Rules of the New Economy

Do moreEnable your end users to compete

With lessReduce costs & minimize CAPEX

Position for the rebound

Software-Powered Unified Communications

Operational Flexibility &

Control

Extensible Communications

Platform

Streamlined Communications

Do more…

with less….

Position for the rebound

Streamlining Communicationsdemo

Operational Flexibility &

Control

Extensible Communications

Platform

Streamlined Communications

Do more…

with less….

Position for the rebound

OCS 2007 R2 – Reducing Costs

ActiveDirectory

Information Worker (UC endpoints)

Mediation

Server

Front End Back End

SQL Database

MCUs

Audio / Video / WebSIP / MediaTranslation

CommunicatorPhone Edition

Meeting Console Communicator

IP PBX

TDMPBX

PSTNGW

SIP Trunk

PSTN andMobile Phones

FederatedCompany

RemoteUsers

Edge Servers

Dial-in Conferencing – Tangible Cost SavingsResults for a Typical Company After Deploying the First 500 Users

3-Year Annualized Costs

($497,278)

Fully Deployed Annual Benefits

($1,989,948)

Software($213K)

Hardware($37K)

Deployment($36K)

Operations($63K)

Cost Savings($698K)

Productivity($1,265K)

Environment($26K)

$500,000

$0

$500,000

$1,000,000

$1,500,000

$2,000,000

$2,500,000

$698K hard cost savings include: • Travel cost savings $495K• Reduced conferencing charges $203K

308% ROI with payback of 7 months54% ROI on “hard” cost savings alone

Organizations can reduce costs and simplify management by directly connecting to the PSTN over SIP without on-premise gateways

SIP TrunkingDirect connectivity to the PSTN using SIP

MediationServer

SIP

Office Communicator

OCS 2007 R2IM, Presence, AudioVideo, Conferencing

ITSP: Access to PSTN and

Mobile Phone Networks

Key featuresDirect SIP connectivity between Mediation Server and ITSP

Session Border Controller not required on customer premises

Microsoft participating in SIPConnect working group

Information workers

•PC•Communicator•USB phone

Reduce Costs by Matching Users with the Right Software and Devices

Highly mobile workers

•Laptop •Headset•Mobile phone

Telephony power users

• PC•Attendant console•Headset

Sprint has lowered its original estimates for deployment costs by 42%.... “What

we are finding out is our people are comfortable using less expensive headsets

that are optimized for the Microsoft Office Communicator environment.”

—Joe HamblinManager of Unified Communications for Client Services, Sprint IT

What Customers Are Saying

We chose Microsoft over Cisco because of lower cost, flexibility and integration.

University of Kentucky

We will be able to greatly reduce operational costs by consolidating and integrating communications technologies.

Crédit Agricole S.AWith features such as audio conferencing available internally with Office Communications Server 2007 R2, a cost barrier to effective collaboration is removed.

 Sanofi-Aventis

On average, we expect conferencing costs could decrease by 50 percent.

Siemens Energy and Automation, Inc.

Operational Flexibility &

Control

Extensible Communications

Platform

Streamlined Communications

Do more…

with less….

Position for the rebound

ContextualCollaboration

BusinessProcess

Communications

AnywhereInformation

Access

Unified Communications PlatformEnable integration of collaborative experiences in software

video

• GE Healthcare, global leader in medical imaging• Solution: contextual collaboration for radiologists (integrated Presence,

Instant Messaging, VoIP, Image Sharing)• Status: beta phase

GE Healthcare UC Solution

Telenor – Mobile Phone Status Solution

Telenor΄s Solution Architecture

Office Communications Server 2007 R2

When companies considering UC adoption were asked which vendor first came to mind, more than a third listed Microsoft OCS.

Wainhouse Research (quoted in CRM Magazine article “Is Microsoft Winning the CRM

race?” July 2008

E. Brent Kelly

Microsoft has extended its software approach into voice to provide a comprehensive solution offering with open plug-in interfaces to enable Web developers to develop innovative UC applications.

Which UC Vendor Offers the Best Value Proposition?

January 7, 2009 Elizabeth Herrell

(Forrester)

Microsoft is solving enterprise communications problems differently.

Microsoft OCS R2 Hits the Streets (No Jitter)

February 9, 2009 Marty Parker (UniComm Consulting)

Real-time CollaborationFurther improvements to conferencing

Social and geographic relevance

Looking Ahead to Future Releases

Platform InvestmentsOffice Communications Online

Web services and .NET

Enterprise VoiceOffice Communications Server is your business telephony solution

Related ContentUNC201 Lap around Release 2 of the Microsoft Unified Communications Platform

UNC301 Adding Communication to Your Applications with Microsoft Office Communicator 2007 R2

UNC302 Managing the Response Group Service in Microsoft Office Communications Server 2007 R2

UNC303 Deep Dive into the Edge Server in Microsoft Office Communications Server 2007 R2

UNC304 Deploying, Administering, and Managing Microsoft Office Communications Server 2007 R2

UNC305 Enabling Anywhere Access with Microsoft Office Communications Server 2007 R2

UNC306 Management: Archiving, CDR, and QoE Monitoring in Microsoft Office Communications Server 2007 R2

UNC309 Microsoft Office Communications Server 2007 R2 Dial-in Audio ConferencingUNC311 Planning Voice Deployments for Microsoft Office Communications Server 2007 R2

UNC322 Building Communication Services with the UCMA 2.0 and Microsoft Office Communications Server 2007 R2

UNC323 Troubleshooting Microsoft Office Communications Server 2007 R2: No Nightmares Involved

UNC325 Windows Workflows Activities That Talk and IM with Microsoft Office Communications Server 2007 R2

UNC404 SIP: Naked in All Its Glory

www.microsoft.com/teched

Sessions On-Demand & Community

http://microsoft.com/technet

Resources for IT Professionals

http://microsoft.com/msdn

Resources for Developers

www.microsoft.com/learningMicrosoft Certification and Training Resources

www.microsoft.com/learning

Microsoft Certification & Training Resources

Resources

Call to ActionLearn More!

Related Content at TechEd on “Related Content” SlideAttend in-person or consume post-event at TechEd Online

Check out online learning/training resourceshttp://technet.microsoft.com/exchange/2010 http://technet.microsoft.com/office/ocs

Try It Out!Download the Exchange Server 2010 Beta Evaluation

http://www.microsoft.com/exchange/2010/try-it

Get a 5-Day Trial of Office Communications Server 2007 R2https://r2.uctrial.com/

Complete an evaluation on CommNet and enter to win!

© 2009 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS,

IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.