Eric Dixon, Cintas, How to Avoid Hazards and Reduce Risk Along Your E-Commerce Journey

Setting Up Your Project For Success

Eric Dixon

Uniforms Facility Services First Aid & Safety Document Management Fire ProtectionSafe Floors

Trust the Team with the White Truck™


1,000,000Customers throughout North

America, Latin America,

Europe and Asia

Over 420Cintas business

locations

Cintas Services

The Ecommerce Journey

Cintas’ Ecommerce Business Driver

• Cintas is The #1 Uniform Company in North America

• Homegrown Systems Are Very Functional

• So Why The Need For Change?

• Customer Expectations Are Changing Rapidly

• Need To Be More Agile and Adaptable to Digital Disruption

Ecommerce Platform Selection

• Feature Matrix

• Architecture

– ERP Integration vs Standalone

– OOTB vs Highly Customized Platform

• Strategy

Systems Integrator (SI) Selection

Systems Integrator (SI) Selection

• What is Important to You?

• Cintas’ Thought Process

– Full Service

– Platform and Commerce Expertise

Discovery (Blueprint)

Business

Technical

Creative

Content

Discovery – Business• Deliverables

• Key Findings

– Data Driven Decision Making Requires…

– To Enable Business Transformation You Need To

Key Success FactorsRequirements

DefinitionValidation & Scoping

Discovery – Technical

• Lots of Technical “Stuff”

• Solution Architecture

• Non Functional Requirements

• Integration Landscape

• Involving SI and Platform PS in Solution Definition = Synergy

Discovery – Creative/Content


• Our Challenge: Provide a Tailored Ecommerce Experience, That Aligns With Our Customer’s Offline Experience


• Begin With a Design Foundation

Final Thoughts

• Business Case - Gain Top Level Ownership

• Platform Selection - Understand Where You Want To Be in 3 Years

• SI Selection - Prioritize 4-5 Key Requirements for SI Evaluation

• Discovery - Eliminate “Sacred Cows” and Enable “Green Field”

Trust the Team with the White Truck™

Thank YouVisit us online for more information at www.cintas.com


Eric Dixon, Cintas, How to Avoid Hazards and Reduce Risk Along Your E-Commerce Journey

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Transcript of Eric Dixon, Cintas, How to Avoid Hazards and Reduce Risk Along Your E-Commerce Journey