WORKPLACE WELLBEING Kevin Butler, MS, CPE

Senior Ergonomist

Wellbeing Consultant

WHY SPACE?

How can a workplace create and sustain wellbeing?

Is it actually possible to leave your workplace healthier than when you arrived?

GALLUP

The wealth of business depends on the health of workers.

“More people than ever are being paid to think, instead of just doing routine tasks.”

AUTHOR DAVID ROCK, YOUR BRAIN AT WORK

IBM CEO SURVEY 2013

“Leadership traits most needed today: collaborative, communicative, creative, flexible.”

GALLUP RESEARCHER AND AUTHOR TOM RATH

WORKPLACE WELLBEING | WHY WELLBEING?

“The most successful organizations are now turning their attention to employee wellbeing as a way to gain emotional, financial and competitive advantage.”

WORKPLACE WELLBEING | WHY STEELCASE?

WORKPLACE

WELLBEING

PHYSICAL

WELLBEING = ergonomics and encouraging

movement in the workplace

WORKPLACE WELLBEING | WHY STEELCASE?

ISSUE:

Work/Life Imbalance Leverage time at work: access

to natural light, healthy food,

outdoor spaces

WORKPLACE WELLBEING | WHY STEELCASE?

A Typical Day

WORKPLACE WELLBEING | WHY STEELCASE?

COGNITIVE

WELLBEING = body/mind connection

WORKPLACE WELLBEING | WHY STEELCASE?

ISSUE:

Workplace Noise Reduced alertness, reduced

memory, irritation

WORKPLACE WELLBEING | WHY STEELCASE?

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ISSUE: Information at a Faster and Faster Pace Cognitive overload, diminished creativity, increased stress

WORKPLACE WELLBEING | WHY STEELCASE?

“Workers everywhere are experiencing an epidemic of overwhelm.”

GALLUP RESEARCHER AND AUTHOR TOM RATH

EMOTIONAL

WELLBEING = creative, engaged and

innovative workforce

WORKPLACE WELLBEING | WHY STEELCASE?

ISSUE: Increasingly Distributed Teams Presence disparity, reduced

social capital

WORKPLACE WELLBEING | WHY STEELCASE?

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GALLUP RESEARCHER AND AUTHOR TOM RATH

“Research shows there is only one experience in life that increases happiness over a long time. It’s not money, above a base survival amount, nor marriage or having kids.

The one thing that makes people happy is the quality + quantity of their social connections.”

WORKPLACE WELLBEING | WHY STEELCASE?

WORKPLACE

WELLBEING

DESIGNING FOR WELLBEING

WORKPLACE WELLBEING | DESIGNING FOR WELLBEING

HUMAN CENTERED DESIGN

WORKPLACE WELLBEING | DESIGNING FOR WELLBEING

Workplace Wellbeing Goal

Creating and sustaining a healthy physical and mental state over time in a supportive physical and social environment

PALETTE OF

POSTURE

A range of solutions that

encourages people to

sit, stand and move,

with support for

whatever technology

they choose to use

PALETTE OF

PRESENCE

A range of physical

and virtual

experiences within the

workplace, each

designed to augment

human interaction

PALETTE OF

PLACE

An ecosystem of

interrelated zones

and settings that

provides a range of

spaces for various

modes of work

WORKPLACE WELLBEING | DESIGNING FOR WELLBEING

WHAT IS VALUED?

Choice + Control: the new status symbol

THOUGHT STARTERS

WORKPLACE WELLBEING | THOUGHT STARTERS

HOLISTIC APPROACH

WORKPLACE WELLBEING | THOUGHT STARTERS

RESIDENT NEIGHBORHOOD

WORKPLACE WELLBEING | THOUGHT STARTERS

NOMADIC CAMP

WORKPLACE WELLBEING | THOUGHT STARTERS

ENCLAVES

WORKPLACE WELLBEING | THOUGHT STARTERS

INNOVATION SUITE

WORKPLACE WELLBEING | THOUGHT STARTERS

PATIO

WORKPLACE WELLBEING | WHY STEELCASE?

WORKPLACE

WELLBEING

THE SIX DIMENSIONS OF WELLBEING

WORKPLACE WELLBEING | THE SIX DIMENSIONS OF WELLBEING

Mindfulness FULLY ENGAGED

• Being focused and immersed in the present

• Inhibiting external and internal distractions

WORKPLACE WELLBEING | THE SIX DIMENSIONS OF WELLBEING

Authenticity REALLY YOURSELF

• Building friendships and trusting relationships with co-workers

• Being able to express your ideas and values

• Seeing situations through your own and others’ eyes

WORKPLACE WELLBEING | THE SIX DIMENSIONS OF WELLBEING

Belonging CONNECTED TO OTHERS

• Having social connections with co-workers

• Feeling connected to the organization’s purpose, brand, culture

• Enjoying a sense of community

WORKPLACE WELLBEING | THE SIX DIMENSIONS OF WELLBEING

• Being on a quest for discovery

• Exploring new ideas

• Seeing the big picture

• Engaging others

• Taking risks

• Open to change

Optimism FOSTERING

CREATIVITY AND

INNOVATION

WORKPLACE WELLBEING | THE SIX DIMENSIONS OF WELLBEING

Meaning A SENSE OF PURPOSE

• Understand how you contribute to the organization

• See your impact

• Align with others on goals and strategies

• Apply your strengths

WORKPLACE WELLBEING | THE SIX DIMENSIONS OF WELLBEING

Vitality GET UP AND GO

• Moving often during the workday

• Changing postures

• Eating healthy

• Accessing daylight and fresh air

• Choosing places to work that “feel good”

• Exercising

WORKPLACE WELLBEING | CONCLUSION

“Creating places that provide for the wellbeing of people at work is critical for success. It’s that simple. And that powerful.”

JIM HACKETT, FORMER CEO, STEELCASE INC.

WORKPLACE WELLBEING | CONCLUSION

Wellbeing: It’s a bottom line issue

References: Bureau of Labor Statistics. (2014). Charts from the American Time Use Survey. Retrieved from http://www.bls.gov/tus/charts/ Crabtree, S. Worldwide, 13% of Employees Are Engaged at Work (8. Oct. 2013) Gallup Word. Gary, B., Boer, N.T., Smith, C.B. & Heath, G.W. (2008) Health-Related Factors Associated With the Healthcare Costs of Office Workers. Journal of Occupational and Environmental Medicine 50 (5) p. 593 – 601 Center for Disease Control and Prevention. Work Organization and Stress Related Disorders. (2011). Retrieved from http://www.cdc.gov/niosh/programs/workorg/risks.html Kruse, K. Why Employee Engagement? (These 28 Research Studies Prove the Benefits). (4 Sept. 2012) Retrieved from http://www.forbes.com/sites/kevinkruse/2012/09/04/why-employee-engagement/ Steelcase.com (2014). Wellbeing A Bottom Line Issue – How Feeling Good at Work Drives Business Performance. Retrieved from http://360.steelcase.com/wp-content/uploads/2014/01/360Magazine-Issue67.pdf Steelcase.com (2014). Wellbeing A Bottom Line Issue – How Feeling Good at Work Drives Business PerformancE. Retrieved from http://360.steelcase.com/wp-content/uploads/2014/01/360Magazine-Issue67.pdf

WORKPLACE WELLBEING | CONCLUSION

WORKPLACE WELLBEING | CONCLUSION

World Health Organization. (2009) Unhealthy Diets & Physical Inactivity. Retrieved from http://www.who.int/nmh/publications/fact_sheet_diet_en.pdf Henson, J., Yates, T., Biddle S.J.H., Edwardson, C.L., K., Khuntu et al. (2013) Associations of objectively measured sedentary behavior and physical activity with markers of cardio metabolic health. DOI 10.1007/s00125-013-2845-9 Moskowitz, C. Mind’s Limit Found: 4 Things at Once (27 April 2008) Retrieved from http://www.livescience.com/2493-mind-limit-4.html American Psychological Association Multitasking: Switching Costs (20 March 2006). Retrieved from http://www.apa.org/research/action/multitask.aspx Worldcurnch. Workplace Stress: Western Social Ill Spreads to Developing World Retried from http://www.worldcrunch.com/culture-society/workplace-stress-western-social-ill-spreads-to-developing-world/c3s2915/#.VDgEpfnF-Ck Achor, S (2010). The Happiness Advantage: The Seven Principles of Positive Psychology That Fuel Success and Performance at Work . New York: Crown Publishing Group Banbury, S. & Berry, D.C. (2011) Disruption of office-related tasks by speech and office noise. British Journal of Psychology 89(3). 499-517

References