ORGANIC CHEMISTRY AND ENZYMES EQ: What kind of organic compound are enzymes and what do enzymes do?
EQ The Other Kind of Smart 2011
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Transcript of EQ The Other Kind of Smart 2011
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DMA LeadershipDeborah Duke419-410-7193
Understand the power of EQ
Learn to fight Drag on potential through balance in work and life
Learn that emotions are an integral part of everyone’s work experience and are impacted by the leader
Learn about the impact between emotions and productivity and quality
Learn how to create a positive work environment
Emotional Intelligence
Emotional-social intelligence is a cross-section
of interrelated emotional and social
competencies and skills that determine how
well we understand and express ourselves,
understand and relate with others, and cope
with daily demands.
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The capacity to understand your own and others’ emotions, and to motivate and develop yourself and others to result in improved work performance and enhanced organizational effectiveness
Essentially:◦ Understanding Yourself◦ Managing Yourself◦ Understanding Others◦ Managing Others
What similarities, themes or patterns do you see? Is it the aptitude IQ or attitude EQ that
drives your thoughts?
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Intellectual Abilities
Intellectual capability (IQ), knowledge, and technical expertise are threshold
Conceptual and analytical thinking are necessary, but not sufficient in and of themselves
Emotional Intelligence
Emotional Intelligence EQ is the differentiating factor in success
90% of the difference between outstanding and average leaders is linked to EQ
EQ is two times as important as IQ and technical expertise combined
Performance
Potential
What I am capable of doing
What I am willing to do
Performance
Potential
The Truth : You can’t cheat drag –There’s always a priceReduced performance, efficiency, unrealized potential
Habits
Skills
Knowledge
Desire
Watch Your HabitsThey are Internalized principles and patterns of behavior
Watch your thoughts, for they become words.Watch your words, for they become actions.Watch your actions, for they become habits.Watch your habits, for they become character.Watch your character, for it becomes your destiny.”
For Total Well- Being
Events
Belief Thought Emotion Behavior
Interpret
Workbook page 5
Make Four Quadrants
You are going to draw four items
One at a time
15 seconds to complete
Start in the upper right quadrant
Focus: Being attentive to the speaker and the message he or she is trying to convey
Feedback: completing the communication cycle by encouraging the speaker, asking clarifying questions and paraphrasing, and summarizing key points
Filtering: Creating personal meaning from the speakers comments. Putting the speakers words in context to your own experiences, knowledge and perceptions
Mission: what you do
Vision: where you want to go
Values: beliefs about how to get there
Purpose: why you do what you do
What we think
Reality as others see us
It is how you handle them that makes a difference
Attitude
Skills
Knowledge
Skills
Knowledge
CompetenceAttitude
Performance
Unconscious impulses
Conscious decisions
Social constructs between people
Ways of acting and talking
Mental states that result when bodily responses are sensed by the brain
Feelings & Thoughts about situations people find themselves in
Bodily responses that have evolved as part of our struggle to survive
Acknowledging and Increasing your EQ can assist you in the application of a positive attitude, respect, and healthy patterns of behavior towards self and others
“Corporate America is now built on Intellectual Capital rather than bricks and mortar– and that is changing everything”– Thomas Stewart
author of Intellectual Capital: The New Wealth of Organizations
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Reading one’s own emotions and recognizing their impact
Using intuitions, “gut sense” and feelings to guide decisions
Seeking varied feedback to gain realistic knowledge of strengths and gaps
Consciousness of own impact on others
Enables us to act with conviction and authenticity
blind ambition
Unrealistic goals
Power hungry
Relentless striving
Insatiable need for recognition
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Keeping disruptive emotions & impulses under control
Focused drive to achieve a goal Unleashing self’s creative and adaptive
potential
Enables us to act with mental clarity and concentrated energy when
disruptive emotions threaten, and to embody an optimistic enthusiasm
Impulsive behavior
Rigidity of behavior and thought
lack of trust
poor follow-up /completion
avoidance of others
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Ability to tune in to how others feel, and to “read” situations
Enables us to be socially effective in all aspects of working life; to excel at
meeting the needs of others; and to motivate and retain
key talent
Dissension,
Distrust
Poor leadership / followership,
Ineffective conflict
Sub-optimizing teams,
Poor job performance
Loss of job
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Ability to guide the emotional tone of the group
Enables us to interact in ways that create resonance; to find common
ground and create rapport; to articulate vision; to direct and
guide with conviction
Seek first to understand
Keeping promises
Honesty, openness
Kindnesses, courtesies
Win-Win or No Deal thinking
Clarifying expectations
Loyalty to the absent
Apologies
Receiving feedback and giving “I” messages
Forgiveness
Seek first to be understood Breaking promises Smooth manipulation Unkindness's, discourtesies
Win-Lose or Lose-Win thinking
Violating expectations Disloyalty, duplicity Pride, conceit, arrogance Not receiving feedback and
giving “You” messages Holding grudges
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Building Emotional Intelligence in the organization aids in a bottom line Return on Investment (ROI) by building stronger leadership, hiring the right players, developing more productive employees, reducing turnover, which means more bottom line success.
Competencies that most often lead to success
Self Regard: being aware of, understanding and
accepting oneself
Emotional Self Awareness: being aware of and understanding one’s emotions
Assertiveness: expressing one’s feelings and
oneself nondestructively
Independence: being self-reliant and free of emotional dependency on others
Self Actualization: having the drive to set and achieve personal goals
Red= core Green= Supporting Blue= resultant
Empathy: being aware of and understanding how others feel
Social Responsibility: identifying with and feeling part of one’s social group
Interpersonal Relationship: establishing mutually satisfying relationships with others
Stress Tolerance: effectively and constructively managing one’s emotions
Impulse Control: effectively and constructively controlling one’s emotions
Reality Testing: validating one’s feelings and thinking with external reality
Flexibility: coping with and adapting to change in one’s daily life
Problem Solving: generating effective solutions to problems of a personal nature
Optimism: having a positive outlook and looking at the brighter side of life
Happiness: feeling content with oneself, others and life in general
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Know their values and emotions and use that knowledge to make decisions
Accurately read other people’s emotional states Manage their emotions without being hijacked by them Persist in the face of setbacks; remain optimistic Constructively channel impulses Confront problems promptly Challenge others appropriately Demonstrate courage
Bottom line: The higher the EQ potential in an organization the more adaptable it becomes.
133 brief items
5 point response set: “not true to true of me”
20- 30 minutes to complete
Standard scores based on “100” as the mean◦ Total EQ ◦ 5 EQ Composite Scales◦ 15 EQ Content Scales◦ 4 Validity Scales Omission rate, Inconsistency Index
Positive/Negative Impression
Personal EQ assessments with certified personal advisory interpretation and feedback on results
Organizational and team assessments
EQ 360 feedback assessments including peers, direct reports, clients, family and friends raters giving an unbiased look at how others see you.
Coaching, seminars and training programs to enhance and improve performance
Employee selection and retention through pre-employment screening
High emotional intelligence leads to success, happiness, and resilience in people and the workplace. Retention, leadership, and job satisfaction as well as personal satisfaction are maximized when people recognize their potential and have a plan to overcome their weaknesses.
Read through all if the EQ competencies. Rate each competency relative to the importance of your job. ◦ L= Low
◦ M=medium
◦ H= High
Place a Checkmark next to the three competencies you think is critical to team success
Place a STAR next to the three competencies you think are critical to your Success
419-410-7193