Eq Presentation NEW

7/28/2019 Eq Presentation NEW

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Emotional Intelligence Sets Apart Good

Leaders


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Joy

Surprise

SadnessAnger

Disgust

Fear


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Being niceLetting feelingshang out

The capacity for recognizing our ownfeelings and those of others, for

motivating ourselves, and formanaging emotions well in ourselvesand in our relationships.

a field in infancy

fast-growing

aspects harken toresearch of the1940s


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Technical proficiency and intellectual ability contributelittle to working productively wit Others

Leadership failure due to inflexibility and inability to

manage relationships with others

90% of difference between Star and average

performers due to emotional intelligence

Increasing EI makes individuals more efficient,productive and successful

Organizations can become more productive


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Reuven Bar-On's EQ-i

Multifactor Emotional Intelligence Scale (MEIS)

Seligman Attributional Style Questionnaire (SASQ)

Emotional Competence Inventory (ECI)


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In whitebread group of the united kingdom

restaurants with high eq managers had higher

guest satisfaction

After motorola manufacturing used

emotional intelligence programs,93%

employees had an increase in productivity


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Coping with work pressures

Conflict management

Positive emotions- customer relations

Collaboration

Leadership

Team work productivity


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50% of work satisfaction is determined by

the relationship a worker has with

his/her boss.

EI is a prerequisite for effectiveleadership across borders.

Requires a high level of self-mastery and

people skills; ability to put yourself into the

positions of others.


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Taking the time for mindfulness

Recognizing and naming emotions

Understanding the causes of feelings

Differentiating between emotion and the need to take action

Preventing depression through learned optimism

Managing anger through learned behavior or distraction techniques

Listening for the lessons of feelings

Using gut feelings in decision making

Developing listening skills

Promoting

EmotionalIntelligence


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Roosevelt

Kennedy

reagan

Johnson

Carter

nixon

Eq Presentation NEW

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