1. 1. Using Emotions in a Positive Way Jim Marteney Professor of Communication Studies Los Angeles Valley College
2. 2. Selecting a Teammate What characteristics do you look for when adding a person to your team at work?
3. 3. Emotional Intelligence The intelligent use of ones emotions
4. 4. Emotional Intelligence Tuning into the wealth of information generated by our feelings, senses and our overall emotions.
5. 5. Emotional Intelligence October 1995
6. 6. Emotional Intelligence Its not your IQ. Its not even a number. But emotional intelligence may be the best predictor of success in life, redefining what it means to be smart. October 1995
7. 7. EQ accounts for XX% of success in life
8. 8. EQ accounts for 80% of success in life
9. 9. IQ accounts for 20% of success in life
10. 10. We get promoted for our EQ We get hired for our IQ We get fired for our EQ
11. 11. It all starts with the Brain Brain Stem Limbic System Frontal Lobe Cerebrum
12. 12. Myths about Emotions Emotions are Dangerous Emotions are inferior as they are more primitive than reason There are good emotions and bad emotions
13. 13. Four Strategies Self Talk Arousal Control Goal Setting Mental Rehearsal
14. 14. 1. Self Awareness Recognize a feeling as it happens.
15. 15. Emotions Anger fury, outrage, resentment, wrath, exasperation, irritability Sadness grief, sorrow, gloom, melancholy, loneliness, dejection Fear anxiety, apprehension, nervousness, concern, misgiving, dread Enjoyment happiness, joy, relief, contentment, bliss, whimsy, rapture Love acceptance, trust, kindness, affinity, adoration, infatuation Surprise shock, astonishment, amazement, wonder Disgust contempt, disdain, scorn, abhorrence, distaste, revulsion Shame guilt, chagrin, remorse, humiliation, regret
16. 16. Things That Provoke Us Injustice Hurt Frustration Annoyances
17. 17. 2. Mood Management Shake it off, and bounce back from setbacks
18. 18. 3. Self Motivation Marshaling of feelings and enthusiasm
19. 19. Question: What is the difference between a plan and a dream?
20. 20. Franklin Chang Diaz
21. 21. EQs Control Over Us
22. 22. 4. Empathy The skill to recognize emotions and feeling in others.
23. 23. 5. Relationship Skills A persons ability to make personal connections
24. 24. 5. Relationship Skills You will make more friends in two days being interested in them, than in two months trying to get them interested in you. Dale Carnegie
25. 25. Fountains Drains Two Types of People
26. 26. Emotional Intelligence Personal Competence Social Competence Recognition Regulation Self Awareness Emotional Self Awareness Accurate self-assessment Self-confidence Self-Management Self-control Trustworthiness Adaptability Achievement drive Initiative Social Awareness Empathy Team awareness Organizational awareness Relationship Management Influence Communication Conflict management Leadership actions Building bonds
27. 27. Leadership Daniel Goleman Great leaders move us. They ignite our passion and inspire the best in us. When we try to explain why they are so effective, we speak of strategy, vision, or powerful ideas. But the reality is much more primal: Great leadership works through the emotions.
28. 28. Improving Our EQ The Good News: We can all improve our EQ No matter how old we are.
29. 29. Improving Our EQ 1. Self Awareness What are you feeling? What is causing that feeling? Take breaks during the day to audit your feelings.
30. 30. Improving Our EQ 2. Mood Management Use activities to release negative emotions Prepare yourself for challenges Find friends Take a break during the day to manage your mood
31. 31. Improving Our EQ 3. Self Motivation Sketch out a specific plan of action Manage Your Time Use the S.E.A.L.s 4 strategies Decide on your goals, professionally & personally
32. 32. Improving Our EQ 4. Empathy Be an Empathic listener Try seeing how long you can listen to someone without interrupting Ask yourself, What are behind those words?
33. 33. Improving Our EQ 5. Relationship Skills Build relationships both personally & professionally Encourage growth of those around you Think, whats in it for them? Practice connecting with others communication style
34. 34. Now, use your emotions for success!