Epic Quality, Epic ServiceEpic Care - · PDF fileHeadquarters PDN & Home Therapy in Texas...

14
Epic Quality, Epic Service…Epic Care

Transcript of Epic Quality, Epic ServiceEpic Care - · PDF fileHeadquarters PDN & Home Therapy in Texas...

Page 1: Epic Quality, Epic ServiceEpic Care - · PDF fileHeadquarters PDN & Home Therapy in Texas Therapy Clinics in Texas PDN Adult/Geriatric Behavioral Health Locations . Epic Quality, Epic

Epic Quality, Epic Service…Epic Care

Page 2: Epic Quality, Epic ServiceEpic Care - · PDF fileHeadquarters PDN & Home Therapy in Texas Therapy Clinics in Texas PDN Adult/Geriatric Behavioral Health Locations . Epic Quality, Epic

2 Epic Quality, Epic Service…Epic Care

Epic Health Services Highlights

► Leading national provider of pediatric home health and therapy services to

medically frail and chronically ill children • Epic is the largest provider of pediatric private duty nursing and therapy in Texas

• # 2 pediatric home care provider nationally

► Pediatrics is an attractive segment of home health care • Large and growing market

• Less susceptible to rate cuts margins are stable

• Fragmented — lacks scale, professionalization less competitive

• Similar characteristics in Epic’s adult niches

► Experienced management team with demonstrated ability to execute

multi-faceted growth plan • Grew EBITDA from $6.5M in 2010 to ~$37M RR end of 2013

• Organic Compound Annual Growth Rate of 45%+ for 3 years

• Successfully acquired and integrated 10 agencies in multiple states

► Strong, replicable operating model — scalable • Key is Balance Clinical excellence + high growth culture

1. Be the #1 pediatric home

health provider nationally

2. Be a leader in pediatric

behavioral health

3. Grow EBITDA in 5 years

from $37M+ to ~ $90M

Epic’s Goals

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Type of

Care

Epic: Leading Provider of Home Health Services

► Administer Medication

► Provide Enteral

Nutrition

► Monitor and Maintain

Ventilators

► Physical Therapy

► Occupational Therapy

► Speech Therapy

► Assistance with ADLs

► Nutrition/Medication

Care

► Case Management

► Private Duty Nursing

► Behavioral Home

Health

► Rehabilitation Services

► Cerebral Palsy

► Spina Bifida

► Ventilator Dependent

► Tracheostomies

► Feeding/Swallowing

Disorders

► Bone/Joint Disorders

► Eye-Hand

Coordination

Impairment

► Toileting

► Transportation

► Meal preparation

► Medication reminders

► Developmental Disabilities

► Schizophrenia

► Mental Retardation

► Bipolar Disorders

► Depression

► Anxiety Disorders

► Delaware

► Massachusetts

► New Jersey

► Pennsylvania

► Texas

► Massachusetts

► Texas

► Delaware

► Massachusetts

► New Jersey

► Pennsylvania

► Texas

► Massachusetts

► New Jersey

► Texas

Pediatric

PDN 72% of

Revenue

1,800 Clients

Pediatric

Therapy 17% of

Revenue

4,000 Clients

Adult/

Geriatric 8% of

Revenue

900 Clients

Behavioral

Health

2% of

Revenue

700 Clients

Typical

Condi-

tions

States

Served

Note: 1% of revenue considered “other”

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Epic Health Services Highlights

Epic Health Services Centers

Epic was founded in Texas

in 2001 and provides a

comprehensive line of in-home

pediatric services in the state

In the last three years, Epic

has developed a significant

presence in the Northeast

through both organic growth

and acquisitions

Headquarters PDN & Home Therapy in Texas Therapy Clinics in Texas

PDN Adult/Geriatric Behavioral Health

Locations

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Pediatric is Growing Faster Than Home Health Overall

Pediatric Home Health Is an

Extremely Valuable Market

► Overall spending for U.S. pediatric

home health services grew from $3.2B

in 2006 to approximately $6.9B in

2014E, representing a CAGR of 10%,

which is more than double the overall

U.S. home health market

► Pediatric clients have multiple disorders

and tend to require a higher acuity of

care due to their age and the severity of

their medical conditions

► Clients have a relatively long length of

treatment ~2.5 years for PDN, ~6

months for therapy

Source: National Survey of Children with Special Health Care Needs, The National Association for Home Care & Hospice and IBISWorld

0

20

40

60

$80B

2006

$52.1B

2014

$74.5B

PediatricHomeHealth

AdultHomeHealth

Pediatric Home Health Is Growing at More

than 2X the Rate of Adult Home Health

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…Supported By Strong Preferences

and Advancements in Technology

Pediatric Home Health’s Relative

Value to Traditional Care…

Compelling Value Proposition

0

1,000

2,000

3,000

$4,000

AverageDaily Cost

perHigh-Acuity

Client

$3,500

AverageDaily Cost

perLow-Acuity

Client

$2,250

$1,000

$750

NICU/ PICU

Home Health

► Family preference for home treatment

over institutional care

► Eliminates stress and anxiety of

separating a sick child from family

► Provides family with in-home support

► Home care minimizes cross infection

and eliminates privacy and safety

concerns

► Advancements in medical technology

has narrowed the gap between

inpatient and home care

Source: Kuster & Merkle 2004 Care giving Stress, Immune Function and Health: Implications for Research with Parents of Medically Fragile Children; Maxwell 1994 Users’ Views on Hospital and Home care for

Acute Illness in Childhood

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Medicaid Payor Base Enjoys Steady Reimbursement

2009 2010 2011 2012 2013

RN $45.12 $44.68 $44.20 $44.20 $44.20

Percent

Change n/a (1.0%) (1.1%) 0.0% 0.0%

LVN $33.00 $32.68 $32.36 $32.36 $32.36

Percent

Change n/a (1.0%) (1.0%) 0.0% 0.0%

Therapy $140.00 $140.00 $138.60 $137.20 $135.14

Percent

Change n/a (0.0%) (1.0%) (1.0%) (1.5%)

0

20

40

60

80

100%

Payor Mix

Medicaid MCOs 19%

Medicaid 65%

Private Pay 7%

Commercial Insurance 9%

Stable Texas Medicaid

Reimbursement Payor Mix

Pediatric home care enjoys stable reimbursement

► Low costs relative to facility based care

► Unique requirements of chronically ill children

► Recognized benefits of the service

► Broad public support for children’s healthcare programs

► Children are a politically and socially protected class

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Business Strategy

Sales staff focus on building

and expanding relationships

with physicians, case

managers, and hospital staff

Targeted, systemized

sales effort to access to

and build relationships with

attractive referrers

► Identifies all potential

referrers, qualify, work

accordingly

► Regularly participates in

local support groups, which

provides an opportunity for

additional client referrals

Consistent and personalized care 24 hours a day, seven days a week

Highly trained, experienced staff

► Disciplined recruiting model — strive to be employer of choice

► Specialized training is a key differentiating factor — recognized and highly regarded

► Robust QAPI and Compliance programs

“Whatever it takes” attitude

toward client service

► Client Service Coordinators

(CSCs) are available 24/7

for families and Epic field

staff

► Helps to reduce stress

under which clients and

families typically function

Strive for consistent

staffing for each client

► An assigned CSC

coordinates all needs a

family may have regarding

services

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Extraordinary Service

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Extraordinary Service

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Highly Skilled Employees

0

20

40

60

80

100%

Employee Mix

Branch Offices 13%

SLPs 5%

CHHs 13%

RNs 20%

LVNs/ LPNs 42%

Corporate 2%

PTs 2%

OTs 3%

Summary of Employees Employee Breakdown

(as of 12/31/13)

► Epic employs over 4,800 FTEs, the

majority of whom are pediatric

home health nurses

► In addition to its highly skilled RNs

and LVNs/LPNs, the Company

employs CHHAs, PTs, OTs, SLPs,

case managers, and rehabilitation

professionals

► Because of the specialized nature

of pediatric care, many nurses

have experience working in either a

neonatal intensive care unit

(“NICU”) or pediatric intensive care

unit (“PICU”)

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Strong and Consistent Organic and Acquisition Growth

Revenue Bridge

($M)

0

50

100

150

200

250

300

$350M

$43.4

20

10

Acqu

isitio

ns

$0

.7

2010

Org

anic

$2

2.1

2010

Reve

nue

$6

6.2

2010

Acqu

isitio

ns

$18.8

2011

Acqu

isitio

ns

$1.2

2011

Org

anic

$30.8

2011

Reve

nue

$117

.0

2011

Acqu

isitio

ns

$1.2

2012

Acqu

isitio

ns

$31

.0

2012

Org

anic

$50

.7

2012

Reve

nue

$19

9.9

2012

Acq

uis

tions

$47

.2

2013

Org

anic

$49

.0

2013

Reve

nue

$29

6.1

200

9B

ase

Busin

ess

Reve

nue

CAGR

62%

51%

Organic

47%

Organic

43%

Organic

27%

Organic

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Behavioral Health Services

Adult Behavioral Home Health

► Mental Health Parity and Addiction Act of 2008, the Affordable Care Act, Newtown make

for more coverage of mental health services

► Total expenditures on mental health treatment in the U.S. — $135B of which $2.2B is

home care

► 1 in 17 adults lives with a serious mental health illness (schizophrenia, serious depression, bipolar)

► Cost per day: Home based MH nursing ~ $100 County jail ~ $150 In-patient facility ~ $2,200

Autism

► Growing number of states are mandating insurance coverage for autism spectrum disorder

(ASD) Total expenditures for children with autism — $35B

► 1 in 68 children in the US (1 in 45 in NJ) is somewhere on the autism spectrum — increased 600%

since 1980

► Primary service modality —– Applied Behavioral Analysis followed by treatment provided primarily in

the home

► Treatment needs fit well with Epic’s operational and clinical capabilities

► Launched first Epic autism programs in NJ and TX in January 2014

► Experienced program developer/manager on board

► Epic is in the market for behavioral health acquisitions

► Ideally geographies complementary to current operations

► Home care oriented

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14 Epic Quality, Epic Service…Epic Care

In Lauren’s Words...

A Picture Says it All…

“Epic Health Services sets the standard for homecare nursing. I've had

nursing in my home for 26 years. During that time, I have had the

challenge of working with at least 6 agencies. I can say with

certainty, however, that Epic is superior to them all.”