EPC 5 Introduction Product Demonstration. Company Overview Service Products BPM Positioning &...

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EPC 5 Introduction Product Demonstration

Transcript of EPC 5 Introduction Product Demonstration. Company Overview Service Products BPM Positioning &...

Page 1: EPC 5 Introduction Product Demonstration. Company Overview Service Products BPM Positioning & Process Maturity Agenda EPC Web Portal Employee Experience.

EPC 5

Introduction

Product Demonstration

Page 2: EPC 5 Introduction Product Demonstration. Company Overview Service Products BPM Positioning & Process Maturity Agenda EPC Web Portal Employee Experience.

Company Overview

Service Products

BPM Positioning &

Process Maturity

Agenda

EPC Web Portal

Employee Experience

EPC Modeler

Building a Model

EPC Modules Overview

EPC Architecture

EPC Product Demonstration

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Interfacing has provided BPMSoftware and services for over 20 years.

1. Established in 1983

2. Numerous awards

3. Established the FirstSTEP Methodology

4. Fortune 500 clients

5. Worldwide partners & clients

Interfacing Technologies Corporation

Our full range of products bring keybenefits to your business:

1. Analyze and correct process inefficiencies. 2. Manage risk factors.3. Reduce process costs. 4. Improve operational efficiency.5. Adapt quickly to change.6. Clarify accountability and ownership.7. Provide process knowledge across organizational

boundaries.

MS Visio Process Modeling est. 1997

Process simulation and analysisest. 1994

Business Process Managementest. 2000

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From Chaos to Order

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From Chaos to Order

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Professional Services

Offering a full spectrum of services:

• As-is Process Documentation

• To-Be Process Development

• Best Practice Implementation

• Gap Analysis

• Process Performance Management

• Change Management Programs

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Frameworks

Supported Standards:

Supported Process Libraries:

• APQC Process Classification Framework

• ITIL – IT Service Management

• SCOR – Supply Chain Operations

• eTOM – Telecom Process

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- Process Classification Framework

Best PracticeFramework

Page 9: EPC 5 Introduction Product Demonstration. Company Overview Service Products BPM Positioning & Process Maturity Agenda EPC Web Portal Employee Experience.

Key Performance Indicators (KPI) : Recruit, Select, and Hire Employees

•Average days to fill open positions •Average days between opening and fill •Ratio of acceptances to hires •Ratio of acceptances to offers •Ratio of qualified applicants to total applicants

6.2 Recruit, source and select employees

- Process Classification Framework

Page 10: EPC 5 Introduction Product Demonstration. Company Overview Service Products BPM Positioning & Process Maturity Agenda EPC Web Portal Employee Experience.

6.2 Recruit, source and select employees

6.2 Recruit, source and select employees

Candidate:[fulfills job requirements] 

Candidate:[short-listed]

Exam Results: [passed]

Developing and Managing Human Capital

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SIPOC

Candidate:[fulfills job requirements] 

Candidate:[short-listed]

Exam Results: [passed]

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Process Swimlane

identify and deploy candidate selection

Large number of applicants being passed straight through to interview stage results in numerous unqualified candidates which leads to inefficient use of resources!

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Save Order Request

Enter Order

Request

Validate Order

Request

Notify failure to Client

Save Validated

Order

Notify Success to

client

Organizational Management

Resources

Roles

Assets

ACCOUNT MANAGER

SAP

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Process Management

Order Entry

Order fulfillment

Submit Order

Request

Enter Order

Request

Save Order

Request

Validate Order

Request

Notify failure to Client

Save Validated

Order

Notify Success to

client

To order fulfillment

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Document Management

Save Order Request

Enter Order

Request

Validate Order

Request

Notify failure to Client

Save Validated

Order

Notify Success to

client

SAP

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P.O. Fraud

Risk Management

Submit Order

Request

Compare P.O. to Price List

Save Order Request

Enter Order

Request

Notify failure to Client

Save Validated

Order

Notify Success to

client

Validate Order

Request

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Submit Order

Request

Business Rules Management

Save Order Request

Enter Order

Request

Notify failure to Client

Save Validated

Order

Notify Success to

client

Validate Order

Request

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Enter Order

Request

Meta Data Management

Order Request

Save Order Request

Validate Order

Request

Notify failure to Client

Save Validated

Order

Notify Success to

client

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Services Management

Save Order Request

Enter Order

Request

Validate Order

Request

Notify failure to Client

Save Validated

Order

Notify Success to

client

Submit Order

Request

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Workflow Management

Save Order Request

Enter Order

Request

Validate Order

Request

Notify failure to Client

Save Validated

Order

Notify Success to

client

Submit Order

Request

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Business Intelligence

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Architecture

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Thank You