eParticipation and eDemocracy in Austria

Danube University KremsDepartment for Governance and Public Administration – Centre for E-Government

Danube University KremsThe Leading Competence Center of Academic Continuing Education in Central Europe www.donau-uni.ac.at/egov

eParticipation & eDemocracy in Austria:

Projects and Tenets for an Edemocracy Strategy

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Agenda

1. Terms & Definitions2. Austrian eDemocracy

strategy 3. Future of …

1. Terms & Definitions2. Austrian e-democracy strategy3. Youth2Help4. MyParliament5. Outlook

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1. Terms & Definitions

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What is eDemocracy?

By the use of ICT …

Improving information accessibility & relevance AND/OR

Creating opportunities for people to be actively involved

in design & delivery of government policies & services

AdministrationPolitics &

ParticipationParticipation

InformationInformation

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Level of eParticipation

informationinformation

consultationconsultation

cooperationcooperation

co-decisionco-decision

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eParticipation: Levels of Engagement

eInformation (Ann Macintosh: "eEnabling") one-way channel information < government (official sites) or citizens (ePetition)

eConsultation ("eEngaging") limited two-way channel official initiatives by public or private agencies stakeholders contribute their opinion on specific issues

eCollaboration more enhanced two-way channel all stakeholders active: proposing & shaping policy Officials responsible for final decision

eVoting / Codetermination /co-decision ("eEmpowering") Public: final decision (e.g. legally binding referenda …)

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2. Austrian e-democracy strategy

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Austrian eGovernment Cooperation

Federal Government

Platform Digital Austria

Local and National Governments as well as Business Representatives

Federal ICT Board BLSG Board

Federal Ministries, Provinces, Municipalities, Chamber Organisations

Federal Ministries

WG: Infrastructure & Interoperability

WG: Law & Security

PG: eDemocracy

…

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Austrian e-democracy strategyBuilding Blocks & Roadmap

1. eDemocracy Strategy

2. eDemocracy & eParticipation Tools

3. eParticipation Prototype Processes

4. eParticipation Modules

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1. eDemocracy Strategy – Main objective

Strengthening and enhancement of democracy

by incorporation of citizens and their knowledge

to improve processes and results in politics, administration and society through the use of interactive media

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1. eDemocracy Strategy - Aims

1. Increase transparency & traceability2. Improve eParticipation & communication3. More efficient participation projects4. Develop new cooperation models5. Promote social networks

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Overview of instruments & projects & tools Linked to CAHDE Tool Box (Council of

Europe) Structured:

Top Down (Politics, administration, legislation)

Bottom Up

2. eDemocracy & eParticipation Tools

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Guide lines for eParticipation processes

First prototype process design till 2009

Processes for different sectors:eServices & ePolitics

Development of a prototype eParticipation tool (2010)

3. eParticipation Prototype Processes

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e.g.: registration, identification, privacy, chats, forums, voting,…

Information will be published via WIKI for the administration.

4. eParticipation Modules

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3. Youth2Help

top d

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nto

p d

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top d

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nto

p d

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Participation & Collaboration in Administration (Jugend2Help)

• Austrian youth-participation-project • young users were asked to decide on the content

and features of "their" HELP-space themselves.• ~900 contributions• ~2000 votes

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Entry

Phase 1“Discussion

or Comments”

Online

Phase 3“Rating”

OnlinePhase 2

“Elaboration”

Onlineor

Offline

Exportdata

Importdata

AdministrationAdministration

Phase 4Results Publication

Procedure - Processes

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Lessons Learned

Moderation is essential PR is one of the most crucial success factors PR with social media – like facebook, myspace –

especially for younger target groups Involvement of the target group into all phases is

beneficial Web accessibility schools are still most trusted institutions

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4. MyParliament (bottom up)

bott

om

up

bott

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up

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Participation & Collaboration in Policy-Making

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up

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up

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Start: meinparlament.at

Online 22nd of August 2008

Media-Cooperation with 8 Austrian Newspapers

2700 Questions until Election Day Sept. 28

Patronage: all three Presidents of the Austrian Parliament

Partnerships with www.abgeordnetenwatch.de

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meinparlament.at (Campaign Period)

Voters can put questions to all candidates, Access election programmes of all parties, Access profiles of politicians online. Candidates can answer questions and refer to other

answers. Voters see what questions have already been asked.

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meinparlament.at (Legislative Period)

MPs can be asked in public

Citizens can access profiles of politicians

Citizens can observe the work of parliamentary committees

Unfiltered, direct access to texts from the parliamentary

editorial department (e.g. committees, parliamentary sessions

and sittings)

Structured: regionally, thematically and by parties

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Documentation of MP‘s work

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MP‘s profile

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Moderation system

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Service for journalists

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5. Outlook

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First media revolution Second media revolution

Third media revolution Fourth media revolution

One2ManyOne2Many

„One2Many“„One2Many“ One2ManyOne2Many

One2OneOne2OneFifth media revolution

Digitization ConvergenceMany2Many

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EnhancingTendencies of Progress …

1.enhanced Usability2.growing Usage and Spread

of Internet 3.new Generation

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Changed User Behaviour

Users compile Content together,share their Ideas,create networks on E-Platforms and organise themselves quick and

simple.


Communication is changing …

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One2Many

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Many2Many


New organization models& Power is shifting

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Hierarchy vs. Network

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vsvs

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BLOGsBLOGs

vsvs

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vsvs

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vsvsvsvs


HOW?

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Open Innovation Principles

Open = default (access, standards, …)

Design for cooperation = always simple

Learn from your users & hackers

Stimulate experimentation & partnership

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Open Innovation Tools (Obama Admin.)


Activities 2010Center for E-Government Danube University Krems

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European E-Governance Class 2010

3. – 5. May 2010Danube University Krems

AustriaFocus on SEE

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EDem104th International Conference on eDemocracy

6. – 7. May 2010Danube University Krems/Austria

www.donau-uni.ac.at/edem

Call for papers

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Blog:http://digitalgovernment.wordpress.com/

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JeDEM - eJournal of eDemocracy and Open Government http://www.jedem.org/


Thank you very much for your attention

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ContactMag. Daniel Medimorec

Mag. Dr. Peter Parycek, [email protected]

[email protected]

Danube University Krems

Dr.-Karl-Dorrek-Str. 303500 Krems

AUSTRIA +43 2732 893-0

[email protected]

eParticipation and eDemocracy in Austria

Education

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