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    STRIVING TOWARDS CLEANER MANGALORE 1 of13

    EXPRESSION OF INTEREST

    (Ist

    STAGE)

    ONLINE WEB-BASED APPLICATIONSOFTWARE DEVELOPMENT FOR TRADE

    LICENSE

    (MCC & Service Provider)

    OCT 2013

    Mangalore City Corporation

    MANGALORE

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    Disclaimer

    The information contained in this Expression of interest ("EOI") document provided to the

    Bidder(s), by or on behalf of Mangalore City Corporation, Mangalore (hereinafter referred to as

    "ULB") or any of their employees or advisors, is provided to the Bidder(s) on the terms and

    conditions set out in this EOI document and all other terms and conditions subject to which suchinformation is provided.

    This bid document is intended to provide general description of quality envisaged for

    executing the work. The work shall be executed in accordance with the best practices and to the

    complete satisfaction of the Mangalore City Corporation. The purpose of this EOI document is to

    provide the Bidder(s) with information to assist in the formulation of their Proposals. This EOI

    document does not purport to contain all the information each Bidder may require. This EOI

    document may not be appropriate for all persons, and it is not possible for ULB, their employees

    or advisors to consider the business/investment objectives, financial situation and particular needs

    of each Bidder who reads or uses this EOI document. Each Bidder should conduct his/their own

    investigations and analysis and should check the accuracy, reliability and completeness of the

    information in this EOI document and where necessary obtain independent advice from

    appropriate sources. ULB, their employees and advisors make no representation or warranty and

    shall incur no liability under any law, statute, rules or regulations as to the accuracy, reliability or

    completeness of the EOI document.

    The information given in this document is in good faith and meant to serve as a guide to the

    BIDDER. It is, therefore, imperative for the BIDDER to obtain and examine for himself all the

    data, information and particulars required for the satisfactory execution of the work under thisenquiry. The submission of a BID by BIDDER implies that he has fully read the specifications,

    conditions of EOI etc., and has made himself aware of the scope and the specifications of the

    work to be performed, local conditions and other features that have a bearing on the cost and time

    of execution of the work.

    ULB may, in their absolute discretion, but without being under any obligation to do so,

    update, amend or supplement the information set out in this document. The Corporation shall not

    therefore, after acceptance of the BID, pay any extra charge for any reasons whatsoever.

    ULB may, in their absolute discretion, but without being under any obligation to do so, update,

    amend or supplement the information in this EOI document

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    Definitions of Terms

    In formulating the conditions and the annexed specifications in this Expression of interest, the

    following words shall have the meanings herein assigned to them unless there is something in the

    subject or context inconsistent with such construction.

    1. Corporation / MCC/ ULB means Mangalore City Corporation, Mangalore.2. The Department means Health Department, Mangalore City Corporation, Mangalore.3. EOI means Expression of Interest4. The Contractor or Bidder shall mean the Individual / Firm / Group of Individuals / Bidder

    / Consortium / Bidder whose Bid has been accepted by the Corporation and shall include the

    legal representatives / Legal heirs, and Nominees.

    5. Trade License means official License issued by MCC for carrying out trade within MCCLimits

    6. The Contract shall mean and include the General Conditions, Specifications, Schedules,Drawings, Form, the Bid, Covering letter, Schedule of Prices, Packages or the Final

    Conditions or any special conditions applying to the particular contract specification and

    drawing and the final agreement to the entered into under the general conditions.7. The Specification shall mean the qualitative and / or quantitative description of performance

    standards of the machinery, equipment, works etc.,

    8. Month means calendar month.9. Written shall include any manuscript or typewritten or printed statement, under or over

    signature and seal as the case may be.

    10. The Inspecting Authority shall mean the Corporation or the Commissioner for the timebeing or such other person as may be duly authorized by him to act as an Inspecting

    Authority for the purpose of the contract.

    11. Approval shall mean the written approval of the Commissioner / Department / Corporation.12. Family shall mean Husband wife and minor children.13. Ownership shall mean, having registered ownership of any article by any member of

    family in case individuals and by any member nominated by the firm in case of firms.

    14. The word shall is to be considered as should, which has to be mandatorily followed15. MCC officials means Commissioner and concerned officials from Health Department16. Similar work mean development of any such online web-based Software of any kind17. Offender is the one who violates the Terms and conditions of contract.

    Note: Words imparting the singular only shall also include the plural and vice-versa wherever the

    context requires.

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    SCHEDULE OF BIDDING PROCESS

    ULB would endeavor to adhere to the following schedule from the date of issue of

    notification during the Bidding Process:

    *

    Sl

    No

    Event Description Date

    1 Date for issuing EOI As Notified in E-procurement

    website2 Last date for receiving request for EOI

    3 Last date for submission of EOI (Tender Due

    Date)

    4 Date of EOI bid opening

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    SHORT TERM EOI NOTIFICATION(EXPRESSION OF INTEREST1

    stSTAGE)

    MANGALORE CITY CORPORATION, MANGALORE.

    Tender Notification: MCC/HS/CR-822/2013-14/G5 Date: 05/10/2013

    The Mangalore City Corporation, Mangalore invites Expression of Interest (EOI) from

    individuals / registered firms / agencies registered partnership firms, NGOs, public limited

    companies for Trade License Software development.

    1. The Blank expression for interest (EOI) containing the detailed specifications and theTechnical requirements/ terms and conditions may downloaded from

    www.eproc.karnataka.gov.in website. Expression of interest is invited from bonafide,

    experienced contractors meeting the pre-qualifying requirements stated below for the

    following works

    Scope of work

    Online web-based application Software development for Trade License(end to end), data entry

    of the existing trade licenses to fit into the developed software, Technical support for one year

    Date for issuing EOILast date for receiving request for EOI

    Last date for submission of EOI (Tender Due Date) As notified in E-PortalDate of EOI bid opening

    Qualifications of Intending Bidders :

    1. The bidder or the firm on whose behalf the bid is submitted must have successfully completed

    any online web application software development works during the last 1 year ending last day of

    month previous to the one in which applications are invited.

    2. Financial Criteria - the average annual turnover of the bidder should be at least Rs. 5 lakhs

    during the last two year.

    Commissioner, Mangalore City Corporation, Mangalore reserves all the rights to reject any or all

    the bids without assigning any reason thereof.For further clarification please contact: Health Officer, Mangalore City Corporation Ph. 0824-

    2220311, Environmental Engineer 9743559156 during office hours

    Note: Addendum and Corrigendum if any will be published in E-Portal only

    -sd-

    Commissioner

    Mangalore City Corporation,

    Mangalore.

    http://www.eproc.karnataka.gov.in/http://www.eproc.karnataka.gov.in/http://www.eproc.karnataka.gov.in/
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    1. Background

    The city of Mangalore City Corporation is having an area of about 132.64 square km. and

    a population of 4,19,306 as per 2001 population census. The city is divided into 60

    corporator wards.

    Mangalore City Corporation intends to make its Trade license process and management onan online web-based application mode using improved software.

    1.1 Details of the Project

    Mangalore City Corporation as per the Official record does have approximately

    24,000 Trades licenses. Presently though an adhoc software has been developed with bar-

    coding introduced for the certificates to prevent manipulation/duplication. MCC wants to

    develop an end to end user friendly Software that supports online payment. The software

    shall also have an option to incorporate manual payment with a supporting software to

    track such actual payments in banks. The software shall allow online report entry byofficials.

    The prospective bidder may access and analyse the existing datas at their own cost before

    submitting the proposal.

    2. Basic requirement of the Software

    a. Software should be Online web-application based softwareb. Automatic status search with a Trade ID, highlighting payment status,

    outstandings, previous occupancy etc.,

    c. Provision for automatic Notice generation ,d. Date Tracking mechanism right from submission of application, license fee

    payment, time taken by each official in processing the file, etc.. The Software

    should provide date capping in line with Sakala-any deviation at any level be

    highlighted and keep track of such offence at each official level.

    e. Maintain available database of even the Trades which are under dispute and casesare pending in Judiciary court.

    f. Provision for Online application submission and support document uploading,online payment, online reporting by officials about approval/disapproval with

    necessary tools to avoid manipulation, intimation for additional document

    requirement and online submission of the same, etcg. Multi Language Support with Uni-code supporth. Able to generate field-wise data summary, Area/Corporator wise data report at any

    point of time

    i. Able to generate reports on number of new Trade License issued, no of TradeLicense renewed, no of trade license pending to be renewed No of trade license

    cancelled, No of Trade License cancelled and reported vacant, no of trade license

    issued on residential door number(with inspecting authorities remarks), Number of

    Temporary trade Licenses issued(with inspecting authorities remarks), Notices

    issued for each trade, etc.,

    j. Provision for online application status check by the applicant by providing unique

    applicant ID.k. Able to generate the license fee demand and collection at any point of timel. Ready for modification and upgrades periodically.

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    m. Should be Centralised database server.n. Unique ID number for each Trade.o. Automatic status search with a Trade ID, highlighting payment status,

    outstandings, previous occupancy etc.,

    p. Provision for automatic Notice generation.q. Should make provision to accommodate data entry for minimum of 40,000

    Properties.l. Make provision for sufficient back-up

    3. Scope of supply and services3.1 Contractors scope

    i) Development of application softwareii) Existing Data entryiii) Technical Support for the developed software

    4. Owners Scope

    i) Share the existing data

    5. Delivery period:

    The Successful Contractor should be able to develop the software within 15 days

    including database entry from the date of Work Order

    5.1 Details to be provided by the Bidders / Proposal Requirement:

    Technical Specifications: Type used as front end, type of server, type of data-base. Application Software Features Suggestions about modality of contract- server placement, requirement of control room

    set-up, maximum back-up capacity, project viability in terms of payment modality i.e

    lumpsum payment with monthly maintenance charges or per transaction charges.

    Tools interms of digital signature of login/password for officials online report entry. Other Suggestions/ requirements if any, the bidder feels as required for the better

    implementation of the plant shall be specified with quantification while submitting the

    EOI document bid and shall be open for discussion at later stages, if the bidder qualifies

    for the second stage bid.

    Covering letter(Annexure-1or2), Details of bidders (Annexure 3 or 4), Anti--collusioncertificate (Annexure 5), Details of experience (Annexure-6) as set out in annexures 1-6,

    whichever is applicable

    The successful bidders of First Stage Tenders will only be eligible for Second Stage EOITender. Such First stage successful bidders will be required to give a presentation on their

    technology on such date and time as intimated by MCC. MCC may also ask for the

    bidders to give presentation before finalizing the First Stage EOI.

    The bidders might be required to submit their ongoing online web-based applicationsoftware project website URL, with User ID & Password upon intimation from MCC

    5.2 The specifications and data provided in this document is to give a picture about thisproject. These data might be changed if MCC Considers to be in the best interest of the

    MCC after hearing technical input from the successful bidders.

    6.0. Deadline for Submission of Bids

    6.1 Bids must be received as per the dates notified in E-Portal.

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    Covering Letter Annexure-1(On the Letter-head of the Bidders)

    Date:

    To

    The Commissioner,

    Mangalore City CorporationMangalore

    Sub: Trade License Software development

    Ref: Your Notification No. ---------- Dated --.10.2013

    Sir,

    Being duly authorised to represent and act on behalf of .. (hereinafter

    referred to as the Bidder), and having reviewed and fully understood all of the Proposalrequirements and information provided and collected, the undersigned hereby submits the

    Proposal on behalf of (Nameof Bidder) for the Project in one (1) original and one (1) copy,

    with the details as per the requirements of the EOI, for your evaluation.

    We confirm that our Proposal is valid for a period of six calendar months from --/08/07

    Yours faithfully,

    For and on behalf of (Name of Bidder)

    Duly signed by the Authorised Signatory of the Bidder

    (Name, Title and Address of the Authorised

    Signatory)

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    Appendix 2

    Covering Letter(In case of an Individual)

    Date:To

    The Commissioner,

    Mangalore City Corporation

    Mangalore

    Sub: Trade License Software development

    Ref: Your Notification No. ---------- Dated --.10.2013

    Sir,

    I, hereby, having reviewed and fully understood all of the Proposal requirements and

    information provided and collected, submit the Proposal for the Project with the details as per the

    requirements of the EOI, for your evaluation.

    I confirm that my Proposal is valid for a period of six calendar months from --/08/07

    Yours faithfully,

    (Name of Bidder)

    (Name, Title and Address)

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    Appendix 3

    Details of Bidder1

    (On the Letter Head of the Bidder)

    1. (a) Name of Bidder

    (b) Address of the office(s)

    (c) Date of incorporation and/or commencement of business

    2. Brief description of the Bidder's main lines of business.

    3. Details of individual(s) who will serve as the point of contact / communication for

    ULB with the Bidder:

    (a)Name :

    (b)Designation :

    (c)Company/Firm :

    (d)Address :

    (e)Telephone number :

    (f) E-mail address :

    (g)Fax number :

    (h) Mobile number :

    4. Name, Designation, Address and Phone Numbers of Authorised Signatory of theBidder

    (a)Name :

    (b)Designation :

    (c)Company/Firm :

    (d)Address :

    (e)Telephone number :

    (f) E-mail address :

    (g)Fax number :

    (h)Mobile number :

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    Appendix 4

    Details of Bidder

    (In case of an Individual)

    1. (a) Name of Bidder

    (b) Address of the office

    (c) Date of commencement of business

    2. Brief description of the Bidder's main lines of business.

    3. Details of individual who will serve as the point of contact / communication for ULB

    with the Bidder:

    (a) Name :

    (b) Designation :

    (c) Individual :

    (d) Address :

    (e) Telephone number :

    (f) E-mail address :

    (g) Fax number :

    (h) Mobile number :

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    Appendix-5

    Format for Anti-Collusion Certificate

    Anti-Collusion Certificate

    I

    2

    / We undertake that, in competing for (and, if the award is made to us, in executing) the abovecontract, I / we will strictly observe the laws against fraud and corruption in force in India namely

    Prevention of Corruption Act 1988.

    I / We hereby certify and confirm that in the preparation and submission of our Proposal, I / we

    have not acted in concert or in collusion with any other Bidder or other person(s) and also not

    done any act, deed or thing which is or could be regarded as anti-competitive.

    I / We further confirm that we have not offered nor will offer any illegal gratification in cash or

    kind to any person or agency in connection with the instant Proposal.

    Dated this ..........................Day of ......................, 2013

    ....................................................

    (Name of the Bidder)

    ....................................................

    (Signature of the Bidder/ Authorised Person)

    ....................................................

    (Name of the Authorised Person)

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    ANNEXURE-6

    Details of Experience

    The Bidder should furnish the details of eligible experience as set out below:

    A. Qualification Criteria

    The Bidder must satisfy the following Qualification Criteria for experience in order to qualify forthe Project.

    i. The bidder or the firm on whose behalf the bid is submitted must have successfullycompleted any online web application software development works during the last 1 year

    ending last day of month previous to the one in which applications are invited.

    ii. Financial Capability: the average annual turnover of the bidder should be at least Rs.Five lakhs during the last two years.

    B. Details of Experience

    The Bidder should furnish the details of eligible experience as set out below:

    Sl.

    No.

    Qualification Criteria Qualification of the bidder / Documents to be

    provided

    1 The bidder or the firm on whose behalf the

    bid is submitted must have successfully

    completed any online web application

    software development works (need not

    only be Trade License software but can be

    any other software) during the last 1 yearending last day of month previous to the

    one in which applications are invited.

    a)___ No of years of experience in the work

    as mentioned in the qualification criteria

    column along with the number of years of

    operation of the concern if it is a new

    concern operating for the past 2 years

    (photo-copy of proof of years of

    establishment of concern should be

    provided duly attested by the

    notary)

    b Photo copies of work orders / certificates

    highlighting the Successful completion of

    such works from the employer clearly

    mentioning the scope of work in case if

    service is provided to government

    sector(from officer not below Class AGazzetted rank), if the service is provided to

    private sector then notarised agreement copy

    along with satisfactory work completion

    certificatethe original copies may be asked

    for future verification

    2. Financial Capability: the average annual

    turnover of the firm should be at least Rs.

    05 lakhs during the last two years.

    Provide Audited Financial data sheet /

    Certificate from a registered auditor

    confirming the said condition

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