Environmental Management Programme (EMPr) - ERM · PDF fileDegree B.Sc. Environmental and...

104
Appendix H Environmental Management Programme (EMPr)

Transcript of Environmental Management Programme (EMPr) - ERM · PDF fileDegree B.Sc. Environmental and...

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Appendix H

Environmental

Management Programme

(EMPr)

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ENVIRONMENTAL RESOURCES MANAGEMENT DISTELL GROUP LIMITED

I

ABBREVIATIONS

Companies and Organisations

Abbreviation Company / Organisation Role

DWA Department: Water Affairs

Regulator

ERM Environmental Resources Management Southern

Africa (Pty) Ltd

Environmental

Consultant

GDARD Gauteng Department of Agriculture and Rural

Development

Regulator

Distell Distell Group Limited

Client

General Abbreviations

Abbreviation Description

AST Underground Storage Tank

CO2 Carbon Dioxide

EA Environmental Authorisation

EAPSA Environmental Assessment Practitioners of South Africa

EMPr Environmental Management Programme

HASP

Health & Safety Plan

NEMA National Environmental Management Act

NWA

National Water Act

PPE

Personal Protective Equipment

SANS South African National Standards

SWMP Storm Water Management Plan

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ENVIRONMENTAL RESOURCES MANAGEMENT DISTELL GROUP LIMITED

II

CONTENTS

ABBREVIATIONS I

1 INTRODUCTION 1

1.1 DETAILS OF ENVIRONMENTAL PRACTITIONER 2

1.2 PURPOSE OF THE EMPR 2

1.3 LEGAL FRAMEWORK 3

2 IMPLEMENTATION OF THE EMPR 1

2.1 ROLES AND RESPONSIBILITIES 1

2.2 COMMUNICATION AND RECORD KEEPING 5

3 BACKGROUND INFORMATION 6

3.1 SITE SETTING 6

4 POTENTIAL ENVIRONMENTAL IMPACTS 8

4.1 PLANNING PHASE 8

4.2 CONSTRUCTION/ INSTALLATION PHASE 10

4.3 OPERATIONAL PHASE 14

4.4 DECOMMISSIONING PHASE 21

5 CONTACT DETAILS AND SIGNATURES 25

List of Figures

Figure 3.1 Satellite Imagery of Proposed Site 7

List of Tables

Table 1.1 Details of Environmental Assessment Practitioners 2

Table 2.1 Roles and Responsibilities 1

Table 5.1 Relevant Contact Personnel 25

List of Annexes

Annex A Distell Environmental Policy

Annex B Contingency Emergency Plan

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ENVIRONMENTAL RESOURCES MANAGEMENT DISTELL GROUP LIMITED

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1 INTRODUCTION

The following Environmental Management Programme (EMPr) has been

prepared by ERM Southern Africa (Pty) Ltd (ERM), for the Distell Group

Limited (Distell). This EMPr has been compiled for the installation of three 62

m3 above ground storage tanks (AST’s) for the storage of Carbon Dioxide

(CO2) recovered from a cider fermentation process, and installation of two 30

m3 AST’s for the storage of ethanol (alcohol content between 85 and 86 %) at

the Distell plant in Springs.

The installation of AST’s for fuel storage triggers the following listed activity

in Government Notice R983 (Listing Notice 1):

Activity 14: ‘The development of facilities or infrastructure, for the storage

and handling, of a dangerous good, where such storage occurs in containers

with a combined capacity of 80 cubic metres or more but not exceeding 500

cubic metres’.

This EMPr is presented in draft format and will be submitted to the Gauteng

Department of Agriculture and Rural Development (GDARD). Distell remains

responsible for the accuracy and relevance of the information contained in this

EMPr while the EMPr remains a ‘live’ document and makes provision for

updating during the detailed design and planning phase, and incorporation of

any relevant condition in the environmental authorisation (EA).

This EMPr covers the installation of the ASTs as well as the operational and

decommissioning phases. A description of the roles and responsibilities of the

various parties involved with these activities has been provided. In addition,

the potential environmental impacts and associated mitigation measures have

been identified for excavation, AST installation activities as well as the general

operational requirements.

The site details are as follows:

Name of the site: Distell, Springs Plant

Site co-ordinates: 26°17'36.75"S and 28°27'57.88"E (centre of site)

Date of last EMP Revision: 2009 (GAUT 002/08-09/N0983)

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ENVIRONMENTAL RESOURCES MANAGEMENT DISTELL GROUP LIMITED

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1.1 DETAILS OF ENVIRONMENTAL PRACTITIONER

ERM were appointed by Distell, to undertake the Basic Assessment process,

which includes the preparation of an EMPr. ERM has no financial ties to, nor

are they a subsidiary, legally or financially, of Distell Group Limited.

The project has been conducted in terms of the code of ethics promulgated by

the Certification Board for Environmental Assessment Practitioners of South

Africa (EAPSA), which requires that the environmental consultant be

independent of the proponent. The ERM personnel responsible for

completing this EMPr include Max Clark and Kate Hamilton, details for

whom are provided in Table 1.1.

Table 1.1 Details of Environmental Assessment Practitioners

Name Max Clark

Responsibility Partner in Charge

Degree • B. Sc , Rhodes University, South Africa, 1978

• B. Sc , Rhodes University, South Africa, 1980

• M. Sc, Rhodes University, 1984

• PhD , University of Cape Town, 1989

Professional registration • South African Council for Natural Scientific Professions as a

Professional Natural Scientist in Ecological, Environmental and

Zoological Science (Registration Number: 400333/04)

• Member of the IAIAsa

Experience in years 25

Experience Max has experience in the environmental sector working on projects

in both the public and private sectors and with all tiers of

government, in environmental management and sustainable

development. He has undertaken or managed many environmental

projects related to mega- project developments in the infrastructure,

mining and minerals processing sectors.

Name Kate Hamilton

Responsibility Project Manager

Degree B.Sc. Environmental and Geographical Science, University of Cape

Town, South Africa

B.Sc. (Hons) Environmental and Geographical Science, University of

Cape Town, South Africa

Professional registration IAIAsa

Experience in years 8

Experience Kate has 8 years’ experience in Environmental Impact Assessments,

Basic Assessment and Waste Management Licenses.

1.2 PURPOSE OF THE EMPR

This EMPr is a delivery mechanism for environmental mitigation measures

that should be implemented during the site works. The overall aims of this

EMPr are as follows:

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• Enable continuing compliance with South African environmental

legislation and Distell’s policies and procedures.

• Provide assurance to regulators and stakeholders that their requirements

with respect to environmental and social performance will be met.

• Allow employees and contractors to become familiar with the

environmental procedures to be followed and facilitate their compliance

with the recommendations made within this document.

• Define roles and responsibilities for employees and contractors.

• Facilitate monitoring to evaluate the success of management actions

implemented.

• Identify potential environmental impacts associated with the proposed

activities and the relevant mitigation measures thereof.

1.3 LEGAL FRAMEWORK

The site works should be guided by the following overarching legislation,

which includes:

• National Environmental Management Act (NEMA) (Act No. 107 of 1998),

as amended, including the relevant EIA Regulations GN 983 promulgated

on 8 December 2014;

• National Water Act (Act No. 36 of 1998);

• National Environmental Management: Waste Act (Act No. 59 of 2008).

• Occupational Health and Safety Act (Act No. 85 of 1993);

• Department of Environmental Affairs: Framework for the Management of

Contaminated Land. (May 2010);

• Noise Control Regulations (PN 5309 of 1998);

• South African National Standards (SANS): Noise, Pipework, Storage of

Dangerous Goods in ASTs, Portable Rechargeable Fire Extinguishers; and

• Employment Equity Act (Act No. 55 of 1998).

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2 IMPLEMENTATION OF THE EMPR

2.1 ROLES AND RESPONSIBILITIES

The table below outlines the roles and responsibilities relevant to this EMPr.

Distell has formal contracts in place with all the relevant contractors and

consultants.

Table 2.1 Roles and Responsibilities

Party Role Responsibility

GDARD Authority • The provincial environmental authority must be copied

in on discussions where required; and

• The GDARD may conduct a site visit/inspection during

the course of the site works to monitor compliance.

Distell Group

Limited

Client • Ultimate responsibility to ensure the protection of the

environment throughout the site works;

• Conversant on the contents of the EMPr;

• Revise the EMPr as required and inform the relevant

parties of the changes;

• Appoint qualified contractors to implement the EMPr;

• Make sufficient budget available for implementation of

the EMPr;

• Secure all necessary permits for appropriate disposal of

hazardous waste, if necessary; and

• Communicate with relevant parties associated with the

site works.

Contractor Principal

Contractor

• Responsible for all work performed on site, including

overseeing the excavation works where necessary;

• Ensure accordance with the Health and Safety Plan

(HASP) and relevant best practice;

• Discuss possible soil stockpile locations with the PMC

before any site works begin;

• Notify the PMC of impacted soil and/or groundwater if

encountered; and

• Issue original disposal certificates to Distell and copies

to the Environmental Consultant.

Environmental

Consultant

Environmental

Control Officer

• Assess and advise on compliance with the conditions of

the Environmental Authorisation and the EMPr during

construction; and

• Provide regular progress and feedback to the Project

Manager and Distell.

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2.2 COMMUNICATION AND RECORD KEEPING

2.2.1 Training

Training concerning the Health, Safety, and Environment and high risk

activities must be given to site personnel upon appointment. Refresher

presentations should be provided annually. Training needs should also be

identified through regular toolbox talks. Records of training, including a

register, must be kept on site.

2.2.2 Stakeholder Engagement

Open liaison channels must be established between Distell and all contractors,

sub-contractors and the public such that any queries, complaints or

suggestions can be dealt with timeously and by the appropriate person(s). A

comments/ grievance register must be established and maintained to record

any complaints or comments received from the public during the site works.

2.2.3 Method Statements and Emergency Response

Contractors will be required to provide method statements for specific

activities on request of Distell. A method statement provides a step-by-step

description of the intended work including the overall scope and desired

outcomes, and aims to ensure that all involved understand the contractor’s

intentions. This will facilitate discussions between Distell and the contractor

to devise mitigation measures which would minimise adverse environmental

impacts and enhance positive impacts, as per the requirements of the

Occupational Health and Safety Act (Act No. 85 of 1993).

This includes the procedures to be followed in the event of a spill or

environmental incident (i.e. contacting the relevant emergency response

personnel and emergency services). The spill response procedure (Site

Emergency Management Document No. 12.1a – Annex B) must be updated , if

necessary, prior to the site works and kept on site at all times.

2.2.4 Record Keeping

All records related to the implementation of this EMPr (e.g. audit reports,

incident reports, etc.) must be filed by Distell in a safe place where they can be

easily retrieved. These records should be kept for two years and should, at

any time, be available for scrutiny by relevant authorities.

Photographs

It is recommended that photographs be taken of the site by the contractors

and/or Environmental Consultant prior to, during and immediately after AST

installation, as a visual reference. These photographs should be stored with

other records related to this EMPr.

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3 BACKGROUND INFORMATION

3.1 SITE SETTING

The proposed site is located at 10 Marshall Road, Nuffield Ext. 4, Portion 16 of Erf 245, Springs, Gauteng Province. The GPS co-ordinates for the site are 26°17'36.75"S and 28°27'57.88"E (Figure 3.1). The surrounding land use is as follows:

North: Land is undeveloped with commercial and warehousing use

approximately 150 m from the Distell boundary.

East: Open area some of which is used for agriculture.

West: Open area with commercial and warehousing use approximately

500 m from the Distell boundary.

South: BevCan (a division of Nampak) - Industry

Distell Group Limited owns and operates a high speed bottling and canning

production plant. The proposed site for the installation of the AST’s for the

storage of CO2 and ethanol is within the existing industrial site. The site is

largely built up with large areas of concrete floor, buildings and some areas of

bare soil.

Geology

According to the 1:250 000 Geological Map series of South Africa (2628 East

Rand), the Site is underlain by the Vryheid Formation, Ecca Group, Karoo

Sequence.

Hydrogeology

According to the Groundwater Resources Map of South Africa, depth to

groundwater is estimated to be between 10 – 20 metres below ground level (m

bgl).

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Figure 3.1 Satellite Imagery of Proposed Site

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4 POTENTIAL ENVIRONMENTAL IMPACTS

The section below identifies the potential significant impacts associated with

construction and operation of the CO2 and ethanol AST’s, as well as the

proposed mitigation measures and responsible parties.

This EMPr is presented in a tabular format section under the following

headings:

• Planning Phase;

• Installation/ Construction Phase; and

• Operation Phase

4.1 PLANNING PHASE

In order to ensure compliance with Distell’s Environmental Policy (CEM-P-

001) (Annex A) as well as environmental legislation requirements, the

following actions are applicable to the planning phase prior to construction.

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Design and Planning Phase

Activity/Aspect Objective Actions to be undertaken to Mitigate Environmental

Impact

Parameters for

Monitoring

Responsibility Frequency / Timing

# Description

1. Design and Planning Notify all registered Interested and

Affected Parties of Environmental

Authorisation (EA)

Notify all registered I &APs and key stakeholders of the

opportunity to appeal against the EA.

Copy of signed EMP is

available on site

ERM

Prior to the start of

the works

Ensure compliance with legal and

other permitting requirements

Ensure that relevant legal requirements have been met. Relevant

documentation on

record

Distell Prior to the start of

the works

Ensure compliance with SANS Appoint an experienced professional in accordance with

the applicable SANS codes to undertake the installation of

the AST’s.

Include certificate of

compliance in annual

report.

Distell Prior to the start of

the works

Schedule site preparations Prepare a project schedule to coordinate vehicle

movements, deliveries and construction activities to

minimise noise emissions and minimise traffic congestion.

Project schedule sign-

off

Distell Prior to construction/

installation

Monitor environmental compliance

with conditions of the EMPr and EA

Appoint an Environmental Control Officer (ECO) for the

duration of the construction period. The role of the ECO

should include:

• Conduct regular audits to assess compliance with the

Environmental Management Programme (EMPr);

• Provide feedback to Distell about potential

environmental problems associated with the activities

on site; and

• Liaise with contractors regarding environmental

management decisions and corrective actions that

need to be undertaken.

ECO Appointment Distell Prior to construction

Ensure the health and safety of all on

site.

Approval of Emergency Response Plan (ERP) by

Ekurhuleni Metropolitan Municipality.

Copy of ERP on site Distell Prior to the start of

the works

2. Notification of

commencement of

construction

Notify GDARD of the commencement

date of construction activities

Notify GDARD in writing, at least 30 days prior to

commencement of site preparation.

Proof of

communication

Distell 14-days in advance of

commencement of

construction/

installation

3. Method Statements Draft and approve method statements The following method statements are required:

• site layout and establishment;

• storage and use of hazardous substances;

• storage and release/ collection of effluent;

• solid waste control system; and

• fire control and emergency procedures.

Method statement

sign-off

Distell Prior to

commencement of

construction/

installation

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4.2 CONSTRUCTION/ INSTALLATION PHASE

In order to ensure compliance with Distell’s Environmental Policy (CEM-P-

001) (Annex A) as well as environmental legislation requirements, the

following actions are applicable to the installation phase of the AST’s.

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Construction Phase

Activity/Aspect Objective Actions to be undertaken to Mitigate Environmental Impact Parameters for

Monitoring

Responsibility Frequency / Timing

# Description

1. Compliance with

EMPr

Confirm Distell’s and contractors’

commitment to adherence of EMP.

• Ensure that approved EMPr and EA are available on site.

• Ensure that equipment is in place to meet EMPr.

• Signed commitment of compliance with the EMPr, from

all parties.

Copy of signed EMPr

is available on site.

ECO

Prior to the start of

construction

2 EMPr Training Training of all contractors, sub-

contractors and Distell staff involved

in construction/ installation on EMPr

requirements.

• Ensure that all staff and contractors are fully trained in

EMPr requirements.

• Refresher training must be undertaken if necessary.

Copy of training and

signed register to be

kept on site.

ECO

Prior to the start of

construction

3. Impacts on existing

infrastructure, services

and servitudes

Avoid damage or destruction of

existing infrastructure on or in the

vicinity of the site.

• Prior to beginning any excavation or drilling activities

the person(s) conducting the task must be familiar with

the location of buried utilities that may be present

around the site, (including water, electricity, sewage,

gas, compressed air, communication).

Visual inspection

Incident Report

Contractors and ECO Prior to the start of

construction

4. Potential Impact on

Stormwater Drainage

systems

Manage potential contamination of the

stormwater system due to stockpiling

of material which may wash into the

system and uncontrolled use of area

for ablution facilities

• Temporary stockpiles should be located away from

stormwater drains.

• Cement mixing must be confined to a designated area

and must be done on an impervious surface.

• All construction vehicles will be properly maintained to

prevent leaks.

• Drip trays are to be utilised to catch incidental spills and

pollutants from machinery.

• Drip trays are to be inspected on a weekly basis for leaks

and effectiveness, and emptied when necessary. This is

to be closely monitored during rain events to prevent

overflow.

• Spill kits must be kept on site and any spills or leaks

must be cleaned up immediately and disposed of at a

licensed disposal facility.

Visual Inspection

Contractors and ECO During Construction

5. Traffic impacts

associated with the

asset delivery and

required construction

material

Manage any potential traffic congestion.

• Co-ordination of movement of vehicles on and off site to

reduce risks and prevent congestion on roads in the

vicinity of the site.

• Movement of vehicles during peak traffic hours should

be avoided.

• Large vehicle turning must take place onsite and not in

the adjacent roads. In cases where activities may obstruct

traffic, local traffic officials must be consulted.

• Speed limits on site must be clearly marked and vehicles

must obey these speed limits.

Incident Report Contractors and ECO Throughout

construction phase

6. Noise impacts Manage any potential noise impacts. • The contractor will adhere to local authority by-laws Incident Report Contractors and ECO Throughout

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Construction Phase

Activity/Aspect Objective Actions to be undertaken to Mitigate Environmental Impact Parameters for

Monitoring

Responsibility Frequency / Timing

# Description

associated with

construction activities

relating to noise control.

• Construction activities will be restricted to regular

working hours, i.e.: Monday to Friday (8am- 5pm).

• Mechanical equipment with lower sound power levels

will be selected, where possible, to ensure that the

permissible occupational noise is not exceeded.

• Equipment will be fitted with silencers as far as possible

to reduce noise.

• All equipment will be adequately maintained and kept

in good working order to reduce noise.

• Neighbouring landowners should be informed prior to

any very noisy activities being undertaken.

• A grievance procedure will be established whereby noise

complaints can be received, recorded and responded to

appropriately.

• Construction workers and personnel will wear hearing

protection when required.

Grievance Procedure

Visual Inspection

construction phase

7. Potential Impact on

Air Quality

Limit fugitive dust and exhaust

emissions

• Dust suppression methods, such as wetting, should be

applied where there are large tracts of exposed surfaces.

• If possible, dust generating activities should be avoided

on particularly windy days.

• A grievance procedure will be established whereby

complaints can be received, recorded and responded to

appropriately.

• Construction workers and personnel will wear dust

protection masks if required.

• Vehicles should be well maintained to prevent excessive

fumes.

Visual Inspection

Grievance Procedure

Contractors and ECO

8. Waste generation Minimize the generation of solid and

liquid waste, incl. hazardous waste,

which may contaminate the receiving

environment (soil, groundwater,

sensitive habitats) and adjacent

properties.

Limit the potential for site pollution

and the accumulation of refuse

materials on site.

• All waste generated to be managed in accordance with

the hierarchy of waste management principles with

disposal at a landfill as the last resort.

• All hazardous material is transported to a hazardous

waste site for disposal by a licensed removal contractor.

• The rubble is disposed of at a licensed municipal landfill.

• Bins/skips shall not be used for any purpose other than

waste collection and shall be emptied on a regular basis.

• Soil from excavation activities must be reused as fill

elsewhere on the site.

• To the extent feasible, Contractor’s must segregate and

recycle waste paper, aluminium cans, cardboard, wood

pallets and packing materials during construction.

Waste disposal

manifest

documentation from

waste removal

contractor.

Visual inspection

Contractors and ECO Throughout

construction phase

9. Occupational Health To ensure safe handling and • The construction site must be fenced off to prohibit Visual inspection PMC and PMC Sub-Supplier Throughout

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Construction Phase

Activity/Aspect Objective Actions to be undertaken to Mitigate Environmental Impact Parameters for

Monitoring

Responsibility Frequency / Timing

# Description

and Safety installation of the AST’s

unauthorised access.

• All access to site must be strictly controlled.

• All employees, contractors and sub- contractors must

wear appropriate PPE.

• Open excavations must be clearly demarcated and

fenced-off.

• All employees, contractors and sub- contractors must

comply with Distell’s Health and Safety Policy.

• Appropriate health and safety signage must be

displayed on site with the name of the contractor and the

contact number in the case of emergency.

• Storage area must be well ventilated.

construction phase

10. Loss of Cultural or

Heritage Resources

Legal Compliance and Heritage

Conservation

• If an artefact of potential historical significance is

uncovered during construction, the Gauteng Heritage

Resources Agency must be notified immediately.

Visual Inspection Contractors and ECO Throughout

construction phase

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4.3 OPERATIONAL PHASE

In order to ensure compliance with Distell’s Environmental Policy (CEM-P-

001) (Annex A) as well as environmental legislation requirements, the

following generic and specific requirements are applicable during the

operational phase of the AST’s.

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Operational Phase

Activity/Aspect Objective Actions to be undertaken to Mitigate Environmental

Impact

Parameters for

Monitoring

Responsibility Frequency / Timing

# Description

1. Health and Safety Minimize occupational risk to

employees as well as surrounding

land users and occupiers.

• The operation of the facility must comply with the

requirements of the Occupational Health and Safety

Act (1993) (Act No. 83 of 1993)

• Relevant operational staff must receive training on

the correct operation of the AST’s, as well as

maintenance and repair procedures when leaks are

detected.

• An ERP must be available on site and employees

must be familiar with the plan.

• The correct PPE should be used on the site.

• Appropriate Health & Safety signage must be

placed on and around the tank.

• Firefighting equipment including alcohol resistant

foam (AR-AFFF), dry powder or water spray needs

to be installed in the area and all relevant staff

trained in firefighting. This equipment must be

regularly inspected regularly.

• No smoking may be permitted on site.

• No cell phones may be used in the vicinity of the

AST’s.

• The ASTs, pipelines and other associated

infrastructure must be inspected regularly for leaks

and to ensure structural integrity.

• Tanker delivery drivers must be present during

delivery with emergency measures in place.

• All staff involved with the operation of these AST’s

and the filling thereof must undergo appropriate

training, which must include training to prevent

spillages during transfer of ethanol to the AST’s.

At discretion of facility

SHEQ Manager.

Emergency Response

Plan

Visual Inspection

Training Records and

Attendance Registers

Distell Throughout operation

phase

2. Groundwater

Contamination

Minimise impact to soil and/ or

groundwater that may occur as a

result of leaks

Design Measures: • AST’s must be within a bunded area which will

contain 110% of the potential spill.

• ASTs must be fitted with automatic leak detectors

that alert management to a leak.

• ASTs must have corrosion protection

• Dispenser pumps must be located on a hardened

surface to contain spillages.

• In the event of the pump dispenser or the hoses

being knocked over or ripped off, the ethanol

supply must immediately be stopped and spills

immediately cleaned up.

• Tanks have an auto stop facility which warns when

Incident reporting and

waste documentation

Safe Disposal

Certificates

Distell Throughout operation

phase

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Operational Phase

Activity/Aspect Objective Actions to be undertaken to Mitigate Environmental

Impact

Parameters for

Monitoring

Responsibility Frequency / Timing

# Description

the AST’s are full and dispensing is automatically

stopped.

• Offloading from tankers must be done in

accordance with Distell’s SP-BLENDING-WI -002-

Offloading Unimalt (M149).

Monitoring Measures:

• The ASTs, pipelines and other associated

infrastructure must be inspected regularly for leaks

and to ensure structural integrity.

• Tanker delivery drivers must be present during

delivery with emergency measures in place.

• All staff involved with the operation of these AST’s

and the filling thereof must undergo appropriate

training, which must include training to prevent

spillages during transfer of ethanol to the AST’s.

• Stock must be monitored on a daily basis and these

records must be kept on site.

Remediation Measures:

• Any significant spills or leak incidents must be

reported in terms of the NEMA and NWA.

• An Emergency Response Plan must be in place for

the site; this must clearly describe emergency

procedures and include emergency contact

numbers.

• Accidental spills that may occur must be cleaned up

immediately using a spill absorbent, which must

then be removed by a licensed contractor.

3. Stormwater System

Contamination

Minimise impacts of potential

contamination of the stormwater

system

Design Measures:

• AST’s must be within a bunded area which will

contain 110% of the potential spill.

• A Storm Water Management Plan (SWMP) must be

implemented and regularly monitored to ensure

effectiveness.

• The SWMP needs to cover the release of storm

water from the bunded areas, ensuring that this is

clean, uncontaminated water.

• ASTs must be fitted with automatic leak detectors

that alert management to a leak.

• ASTs must have corrosion protection.

• Dispenser pumps must be located on a hardened

Incident reporting and

waste documentation

Safe Disposal

Certificates

Distell Throughout operation

phase

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Operational Phase

Activity/Aspect Objective Actions to be undertaken to Mitigate Environmental

Impact

Parameters for

Monitoring

Responsibility Frequency / Timing

# Description

surface to contain spillages.

• In the event of the pump dispenser or the hoses

being knocked over or ripped off, the ethanol

supply must immediately be stopped and spills

immediately cleaned up.

• Tanks have an auto stop facility which warns when

the AST’s are full and dispensing is automatically

stopped.

• All effluent generated from the cleaning of the tanks

needs to be collected and properly treated to local

authority and DWA specifications before disposal to

the effluent system.

Monitoring Measures:

• The ASTs, pipelines and other associated

infrastructure must be inspected regularly for leaks

and to ensure structural integrity.

• Tanker delivery drivers must be present during

delivery with emergency measures in place.

• All staff involved with the operation of these AST’s

and the filling thereof must undergo appropriate

training, which must include training to prevent

spillages during transfer of ethanol to the AST’s.

• Stock must be monitored on a daily basis and these

records must be kept on site.

Remediation Measures:

• Any significant spills or leak incidents must be

reported in terms of the NEMA and NWA.

• An Emergency Response Plan must be in place for

the site; this must clearly describe emergency

procedures and include emergency contact

numbers.

• Accidental spills that may occur must be cleaned up

immediately using a spill absorbent, which must

then be removed by a licensed contractor.

4. Soil Contamination Minimise impacts of potential

contamination of the soil

Design Measures:

• AST’s must be within a bunded area which will

contain 110% of the potential spill.

• A Storm Water Management Plan (SWMP) must be

implemented and regularly monitored to ensure

effectiveness.

Incident reporting and

waste documentation

Safe Disposal

Certificates

Distell Throughout operation

phase

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Operational Phase

Activity/Aspect Objective Actions to be undertaken to Mitigate Environmental

Impact

Parameters for

Monitoring

Responsibility Frequency / Timing

# Description

• The SWMP needs to cover the release of storm

water from the bunded areas, ensuring that this is

clean, uncontaminated water.

• ASTs must be fitted with automatic leak detectors

that alert management to a leak.

• ASTs must have corrosion protection

• Dispenser pumps must be located on a hardened

surface to contain spillages.

• In the event of the pump dispenser or the hoses

being knocked over or ripped off, the ethanol

supply must immediately be stopped and spills

immediately cleaned up.

• Tanks have an auto stop facility which warns when

the AST’s are full and dispensing is automatically

stopped.

• All effluent generated from the cleaning of the tanks

needs to be collected and properly treated before

disposal.

Monitoring Measures:

• The ASTs, pipelines and other associated

infrastructure must be inspected regularly for leaks

and to ensure structural integrity.

• Tanker delivery drivers must be present during

delivery with emergency measures in place.

• All staff involved with the operation of these AST’s

and the filling thereof must undergo appropriate

training, which must include training to prevent

spillages during transfer of ethanol to the AST’s.

• Stock must be monitored on a daily basis and these

records must be kept on site.

Remediation Measures:

• Any significant spills or leak incidents must be

reported in terms of the NEMA and NWA.

• An Emergency Response Plan must be in place for

the site; this must clearly describe emergency

procedures and include emergency contact

numbers.

• Contaminated soil must be removed to a suitable

waste disposal facility and the site must be

rehabilitated to the satisfaction of GDARD and

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Operational Phase

Activity/Aspect Objective Actions to be undertaken to Mitigate Environmental

Impact

Parameters for

Monitoring

Responsibility Frequency / Timing

# Description

DWA. The opportunity for on-site remediation and

re-use of contaminated soil must be investigated

prior to disposal and GDARD informed of this.

5. Traffic associated with

the bulk delivery of

ethanol

Reduce any traffic congestion.

• Delivery times should be scheduled so that they do

not conflict with other deliveries/ removals.

• There is to be sufficient turning space for delivery

vehicles.

• Drivers must obey all road rules.

Incident reporting Distell Throughout operation

phase

6. Air Quality Minimise impact on Air Quality • All Distell delivery vehicles will be adequately

maintained to reduce exhaust emissions.

• Monitoring valves needs to be installed on all of the

AST’s with associated alarms so that any loss of

pressure will be immediately noted and people can

be evacuated from the area.

• Specially trained personnel with relevant PPE will

be sent to rectify the problem.

• An Emergency Response Plan must be in place for

the site; this must clearly describe emergency

procedures and include emergency contact

numbers.

• Appropriate health and safety signage must be

displayed on site.

• Staff must be trained adequately so as to identify

potential high risk situations and implement the

Emergency Response Plan.

Visual inspection,

Monitoring records

Distell Throughout operation

phase

7. Noise Minimise noise pollution • A grievance procedure will be established whereby

noise complaints can be received, recorded and

responded to appropriately.

• Delivery vehicles must be well maintained to ensure

minimum noise levels during deliveries.

• Noise levels should comply with the SANS Code of

Practice 10103 – 0994 (recommended noise levels).

• Local by-laws for noise levels must be adhered to.

Grievance Procedure Distell Throughout operation

phase

8. Fires and Explosions Minimise the potential for fires and

explosions associated with AST’s

• The area where the ethanol AST’s are installed

needs to be cordoned off and only trained staff who

are working with these tanks should be allowed to

enter this area.

• Tanker delivery drivers must be present during

delivery with emergency measures in place.

• Personnel need to be trained in firefighting and and

Incident reporting Distell Throughout operation

phase

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Operational Phase

Activity/Aspect Objective Actions to be undertaken to Mitigate Environmental

Impact

Parameters for

Monitoring

Responsibility Frequency / Timing

# Description

risk management measures and must be able to

implement the ERP.

• Firefighting equipment including alcohol resistant

foam (AR-AFFF), dry powder or water spray needs

to be installed in the area and all relevant staff

trained in firefighting. This equipment must be

regularly inspected regularly.

• An ERP must be in place for the site; this must

clearly describe emergency procedures and include

emergency contact numbers.

• Appropriate health and safety signage must be

displayed on site.

• No naked flames shall be allowed on site, no

smoking may be permitted on site, and no cell

phones may be used during fuel dispensing.

• Relevant PPE to be worn at all times when working

with the AST’s.

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ENVIRONMENTAL RESOURCES MANAGEMENT DISTELL GROUP LIMITED

21

4.4 DECOMMISSIONING PHASE

A decommissioning EMPr has been included below. It must however be

noted that this EMPr must be updated prior to decommissioning since a

significant amount of time would have lapsed by the time decommissioning is

undertaken. Distell must liaise with GDARD prior to decommissioning to

confirm decommissioning requirements. A detailed rehabilitation plan

should also be developed prior to decommissioning of the AST’s.

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Decommissioning Phase

Activity/Aspect Objective Actions to be undertaken to Mitigate Environmental Impact Parameters for Monitoring Responsibility Frequency /

Timing # Description

1. Update EMPr Ensure that the EMPr is up-to-date and

appropriate for the decommissioning task

• Ensure that the updated and approved EMPr is available on site.

• Ensure local environmental authorities (GDARD) have been

informed about the decommissioning activities.

• Ensure that equipment is in place to meet EMPr requirements.

• Signed commitment from any sub-contractors to compliance with

EMPr.

Copy of signed EMPr is

available on site

Distell and

Contractor

Prior to

decommissioning

phase

2. Impacts on existing

infrastructure, services and

servitudes

Avoid damage or destruction of existing

infrastructure in the near vicinity of the

proposed activities.

• Should any excatating be required, prior to beginning any

excavation or drilling activities the person(s) conducting the

demolition must be familiar with the location of buried utilities that

may be present around the site. These include water, electricity,

sewage, gas, compressed air, communication and, close circuit

television.

• Should existing infrastructure need to be interrupted for

decommissioning purposes, prior approval must be received from

the relevant parties, before commencing with decommissioning.

Visual assessment on site and

incident report

Removal

Contractor, and

Distell

Throughout

decommissioning

phase

3. Traffic impacts associated

with the AST removal and

required machinery.

Manage any potential traffic congestion. • Co-ordination of movement of vehicles on and off site to reduce

risks and prevent congestion on roads in the vicinity of the site.

• Movement of vehicles during peak traffic hours should be avoided.

• Large vehicle turning must take place onsite and not in the adjacent

roads.

• In cases where activities may obstruct traffic, local traffic officials

must be consulted.

Incident Report Contractor Throughout

decommissioning

phase

4. Noise impacts associated

with decommissioning

activities.

Manage any potential noise impacts. • The contractor will adhere to local authority by-laws relating to

noise control and with the SANS Code of Practice 100103 – 0994.

• Decommissioning activities will be restricted to regular working

hours, i.e. Monday to Friday (8am- 5pm).

• Mechanical equipment with lower sound power levels will be

selected to ensure that the permissible occupation noise-rating limit

of 85 dBA is not exceeded.

• Equipment will be fitted with silencers as far as possible to reduce

noise.

• All equipment to be adequately maintained and kept in good

working order to reduce noise.

• Neighbouring landowners should be informed prior to any very

noisy activities e.g.: high intensity drilling.

• A grievance procedure will be established whereby noise

complaints can be received, recorded and responded to

appropriately.

• Workers and personnel will wear hearing protection when

required.

Incident Report Contractor and/or

Distell

Throughout

decommissioning

phase

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Decommissioning Phase

Activity/Aspect Objective Actions to be undertaken to Mitigate Environmental Impact Parameters for Monitoring Responsibility Frequency /

Timing # Description

5. Waste generation Minimise the generation of solid and liquid

waste, incl. hazardous waste, which may

contaminate the receiving environment (soil,

groundwater, sensitive habitats) and adjacent

properties.

Limit the potential for site pollution and the

accumulation of refuse materials on site.

• All waste generated to be managed in accordance with the

hierarchy of waste management principles with disposal at a

landfill as the last resort.

• All hazardous material is transported to a hazardous waste site

for disposal by a licensed removal contractor.

• The rubble is disposed of at a licensed municipal landfill.

• Bins/skips shall not be used for any purpose other than waste

collection and shall be emptied on a regular basis.

• Any soil from excavation activities must be reused as fill

elsewhere on the site

Waste disposal manifest

documentation from waste

removal contractor.

Visual inspection

PMC, PMC Sub-

Supplier and

Hazardous Waste

Disposal

Contractor

Throughout

decommissiong

phase

6. Dust control Limit fugitive dust emissions • Dust suppression methods such as wetting should be applied

where there are large tracks of exposed surfaces.

• All vehicles must be appropriately maintained and regularly

serviced to minimise exhaust emissions.

Visible fugitive dust Contractor Throughout

decommissioning

phase

7. Soil Minimise soil contamination. • Residual product will be removed from the AST’s and associated

infrastructure and the AST’s will be degassed before removal.

• Backfill material, if required, must be unimpacted.

Visual assessment on site and

incident report.

Removal

Contractor,

Environmental

Control Officer

Throughout

decommissioning

phase

8. Surface Water Minimise surface water contamination during

or after decommissioning.

• Temporary stockpiles should be located away from storm water

drains.

• All vehicles will be properly maintained to prevent leaks.

• Drip trays are to be utilised to catch incidental spills and

pollutants from machinery.

• Regular servicing and maintenance of machinery must be done at

appropriate workshop facility and not on site.

• Drip trays are to be inspected on a weekly basis for leaks and

effectiveness, and emptied when necessary. This is to be closely

monitored during rain events to prevent overflow.

• Spill kits must be kept on site and any spills or leaks must be

cleaned up immediately and disposed of at a licensed disposal

facility.

Visual assessment on site and

incident report

Removal

Contractor,

Environmental

Control Officer

Throughout

decommissioning

phase

9. Occupational Health and

Safety

To ensure safe handling and removal of the

AST’s.

• The decommissioning site must be fenced off to prohibit

unauthorised access.

• All access to site must be strictly controlled.

• All employees, contractors and sub- contractors must wear

appropriate PPE.

• Open excavations must be clearly demarcated and fenced-off.

• All employees, contractors and sub- contractors must comply

with Distell’s Health and Safety Policy.

• Appropriate health and safety signage must be displayed on site.

Visual inspection

ECO,

Distell

Throughout

decommissioning

phase

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ENVIRONMENTAL RESOURCES MANAGEMENT DISTELL GROUP LIMITED

25

5 CONTACT DETAILS AND SIGNATURES

Table 5.1 Relevant Contact Personnel

Name Contact Person Contact Numbers

Distell contact person

Environmental Consultant

AST Contractor

Hazardous Waste Disposal Contractor

SIGNATURES

Distell

PM_____________________________________________________________

Signature Date

Contractor____________________________________________________________

Signature Date

ERM_________________________________________________________________

Signature Date

Disposal

Contractor_____________________________________________________

Signature Date

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Annex A

Distell’s Environmental

Policy

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Annex B

Emergency Response

Procedure

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Distell � Springs Springs Document No: 12.1a

Revision No: 2

Element 12 ISO Clause:

Site Emergency Management Page: 1 of 74

Date: 17 July 2014

Approved By: Risk Controller

SITE EMERGENCY MANAGEMENT PROCEDURE

FOR

DISTELL � SPRINGS

_________________________________ __________________

GENERAL MANAGER DATE ______________________________ _________________ SITE ENGINEER DATE ______________________________ __________________________ Witness 1 Witness 2

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Distell � Springs Springs Document No: 12.1a

Revision No: 1

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Date: 17 July2013

Approved By: Risk Manager

2

PREPARED: D. Venter DATE: 17 July 2013 CONTENTS: Page Cover page 1 Contents 2 - 4 Purpose 5 Scope and Applicability 6-7 5. Definitions and Abbreviations 8 6. Emergency Preparations 9 7. Summary of Emergency Plan 10 8. Emergency Conditions 11

8.1 Personnel Emergencies 11 8.2 Emergency Alert 11 8.3 Localised Emergency 12 8.4 Plant Emergency 12 8.5 Site Emergency 12 8.6 General Emergencies 13

8.7 Food Safety Emergencies 13-14

9. Emergency Procedures 15

9.1 Normal Plant Organisation 15 9.2 On-site Emergency Organisation 15 9.3 Outside Service Support 16

9.4 Activation of Emergency Evacuation 17 9.5 Response on Evacuation Alarm 17

9.6 After the event of and all clear 18

9.7 Rescue Procedure - Working at Heights 18-21

9.8 Rescue Procedure – Confined Spaces 21-24

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Distell � Springs Springs Document No: 12.1a

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10. Departmental/Zone Specific Emergency Procedures 24

10.1 Carbon Dioxide Tank Park 24-26

Emergency Procedure

10.2 Ammonia Leak – Enigine Room 26-27

Emergency Procedure

10.3 Nitrogen Leak 27-28

Emergency Procedure

10.4. Emergency Shutdown Procedure 28 Checklist

10.5 Boiler House Shutdown Procedure 28-32

Emergency Procedure

10.6 Laboratory, Admin, Cellar, Engineering & Canteen 32

Emergency Procedure

10.7 In Case of Fire Procedure 33-34

10.8 Shutdown of Equipment During Emergency 33

10.9 Bomb Threat Emergency Procedure 34-36

10.10 Strike & Civil Unrest Emergency Procedure 36-37

10.11 Armed Attacks & Robbery Emergency Procedure 37-38

10.12 Hostage Procedure 38

10.13 Biological Threat Procedure 38-40

10.14 Work Stoppage Procedure 40

10.15 Salvage Procedure 41-42

11. Associated records & retention information 42 12. Appendix 1 - Emergency Evacuation Procedure 43

Appendix 2 - Duties of Employees 44

Appendix 3 - Emergency Team Duties 45

Appendix 3.a - Emergency Team Leader 46

Appendix 3.b - First Aid Emergency Team Member 47

Appendix 3.c - Roll Call Takers Duties 48

Appendix 3.d - Roll Call List 49

Appendix 4 - Emergency Controller's Duties 50

Appendix 5 - Medical Centre Emergency Responsibilities 51

Appendix 6 - Outside Service Support 52

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Distell � Springs Springs Document No: 12.1a

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4

Appendix 7 - Neighbours names and contact persons 53

Appendix 8 - Management Contact Numbers 54

Appendix 9 - Emergency Spill Procedure 55 - 56

Appendix 10 - Water Course Spillage’s 57

Appendix 11 - Procedure following Fire where Radio 58 Active Sources are Present

Appendix 12 - “Green-Trunk” Contents 59

Appendix 13 - Rescue Plan – Working at Heights / Confined Spaces 60-66

Appendix 14 - Site Evacuation Route Map 67

Appendix 15 - Bomb Threat Emergency Checklist 68-69

Appendix 16 - Emergency Action Centre Checklist 71-72

Appendix 17 - Evaluation of Evacuation Process 73

Appendix 18 - Evaluation of Emergency Staff 74

Appendix 19 - Evaluation of Roll-call Staff 75

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Distell � Springs Springs Document No: 12.1a

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Date: 17 July2013

Approved By: Risk Manager

5

PURPOSE

The Emergency Plan has been developed for the safety and welfare of all employees as well as for reducing impacts posed by our activities on environment. Actions outlined herein must be followed by every employee, contractor and visitor to enable the appropriate response to, and ultimately recover from, an emergency, crisis or contingency that threatens personnel or property or our environment or product safety. To ensure that emergency incidents that impact on product safety are responded to and managed in a planned, effective manner that will eliminate/minimise any potential harm to the consumer and prevent the recurrence of such incidents. Compliance with this plan, therefore, is mandatory for all employees, contractors and visitors. The basic action that must be taken by every employee upon becoming aware of an emergency / crisis is to notify the Security immediately, telephone number - Security Ext: 9125 or to raise the alarm via the closest manual call fire alarm.

This procedure will be reviewed annually or when ever there has been a major change to the process or systems.

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Distell � Springs Springs Document No: 12.1a

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6

4. SCOPE AND APPLICABILITY 4.1. General Distell - Springs is a ready-to-drink alcohol bottling and canning plant situated in Nuffiled. Range

of finished products is Hunter Dry Cider, Savana, Mainstay Mixers and Klippies & Cola. 4.2. Scope The Emergency Plan contains the policy and a generalised description of personnel, program,

and equipment, outside agency assistance that together comprise Distell - Springs response to an emergency situation. This plan is designed to compliment the normal operation of the company and does not supersede normal operating procedures until an emergency situation occurs.

The life preserving and safety provisions contained herein supersede security of personnel and

property is a secondary consideration whenever a period of potential danger to life or limb exists. While the safeguarding of personnel and property is of secondary concern, however, it is still of major critical importance

The Emergency Plan details the steps to be followed in response to an incident or situation that

impacts or has the potential to impact on product/consumer safety occurs. This includes:-

• Finished product already dispatched

• Finished product still in our control

• Work-in-process/semi-finished product

• Raw or packaging material

This incident will typically include:- Release of non-conforming product into the trade where non-conformance falls into the following hazard category; � Micro � Chemical � Physical

Accident resulting in product damage/exposure during distribution

• Loss of control by supply chain over product during distribution

• Flooding of manufacturing/storage/distribution facility

• Fire in manufacturing/storage/distribution facility

• Sabotage (breach of food security leading to adulteration.)

• Bio-terrorism

• Strike Action As described in the Emergency Plan the Emergency Controller normally directs physical

security efforts during a crisis / emergency. He / she has authority to stop egress from the division facilities except where personal safety or injury or potential thereof are involved. The saving of lives and the protection of personnel prevail in the event that this plan conflicts with any other plan, policy or procedure.

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Distell � Springs Springs Document No: 12.1a

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7

TYPES OF EMERGENCIES The following possible emergencies have been identified and the site will evacuate under these conditions:

• Fire

• Explosion

• Bomb Threat

• Strikes

• Riots

• Aircraft Crash

• Gas Leak / Obnoxious odour/smell within the production areas.

• Flooding

• Spillage

• Product Safety and security issues HAZARDOUS INSTALLATIONS ON SITE

BULK STORAGE

QUANTITY STORED

EMERGENCY DRILL

Ammonia

1.5 Ton

Annually

LPG Gas

9 Ton

Annually

Nitrogen

5 Ton

Annually

CO2

75 Ton

Annually

4.3. Applicability Compliance with this plan is mandatory for all personnel entering Distell - Springs property or

facilities.

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Distell � Springs Springs Document No: 12.1a

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DEFINITIONS AND ABBREVIATIONS 5.1. Definitions Action: The doing of something or performing a task. Used to describe a task based on a

particular decision. Assessment: The verification that an emergency situation exists and the determination of the potential

or actual consequences and the proper responses required. Crisis: An unstable or crucial time or state of affairs of which the outcome will make a decisive

difference for better or worse. Crisis Control Centre: The location (Security) from where the crisis / emergency will be managed by the

Emergency Controller. Emergency Controller: The person who is responsible for assessment of the crisis emergencies and

contingencies and has operational control of all personnel involved. Food Safety Emergency Champion: The FS Emergency Champion is a competent individual of appropriate seniority with

Food Safety technical skills Emergency Management Plan: A specific plan designed to describe the decisions, actions and responsibilities related to

a contingency affecting the facility or its personnel. Emergency Action Committee: A group of personnel that provides the General Manager and the Emergency Controller

with information and assistance relative to a contingency.

Triage: Emergency area where first aiders will assemble to complete the process of determining the priority of patients' treatments based on the severity of their condition.

5.2. Abbreviations: EC : Emergency Controller EAC : Emergency Action Committee PPE : Personal Protective Equipment EP : Emergency Plan FS : Food Safety

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Distell � Springs Springs Document No: 12.1a

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9

6. EMERGENCY PREPERATIONS

6.1 General In order to prepare the Site for an Emergency situation, a site evacuation drill will be conducted at least twice per annum across all shifts. Drills to be conducted for the day shift and another for the night shift. Where possible, this simulation will include an element of Environmental Preparedness or Food Safety.

During this drill, a scenario will be set in relation to the Site Risk Profile. All areas are required to participate, including Contractors and Visitors. The Emergency plan will be utilised during this scenario and the effectiveness monitored. A Report will be issued thereafter. Any findings which the Site is unable to deal with in a specified manner will be prioritised and placed on the relevant SHE Plan for follow-up and closure.

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Distell � Springs Springs Document No: 12.1a

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7. SUMMARY OF EMERGENCY PLAN 7.1. General Emergency conditions that could occur at Distell - Springs, can be grouped into six basic

categories, as lined out within the comprehensive Emergency Plan, and include (in order of increasing severity):

1.1 Personnel emergencies 1.2 Emergency alerts 1.3 Localised emergencies 1.4 Plant emergencies 1.5 Site emergencies and 1.6 General emergencies 1.7 Food Safety and security 7.2. A Typical Emergency Scenario Word of a potential emergency / crisis - for example, fire, bomb, chemical spill, gas leak is

received during normal working hours. An employee could raise the alarm within the department or security personnel. All personnel will be made to evacuate. Evacuation will presume in the following manner, all staff to switch off their machines and close all windows. Employees must assemble at pre-designated assembly points and roll call is initiated.

Emergeny team members need to assemble at roll call first before committing to their duties. First aiders will report to the medical triage after roll call and commence first aid as it is required

and notification is made to appropriate agencies and personnel. Fire team members will report to their assembly point after roll call then procede to follow the fire

team marshalls orders. The Emergency Control Centre (Security Guard House) is activated / established and EAC

personnel assemble. Preparation for rescue and / re-entry are made. Security establishes perimeter protection to prevent the general public and employees from approaching or leaving the factory. This precaution is to prevent theft of product and to assist responding agencies and personnel responding to the Emergency Scenario. Appropriate measures are instituted to overcome the emergency.

The Emergency Plan will remain in effect until the facility is re-occupied.

See Attached: Appendix 14 – Site Evacuation Map

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Distell � Springs Springs Document No: 12.1a

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11

8. EMERGENCY CONDITIONS

8.1. Personnel Emergencies

Personnel emergencies consist of any injury resulting from an accident or other occurrence on site. Personnel emergencies normally do not activate the EAC; however, they may require local ambulance or medical services. All personnel injuries must be reported to the Risk Controller.

a. MINOR INJURIES, patient is mobile and capable of evacuating him or herself for any necessary medical evaluation. The injured person may return to work or depart the area for medical evaluation. This type of injury does not activate the EAC; however the patient may require assistance in administrating first aid. Such assistance is usually supplied by on site trained medical personnel or security personnel trained in first aid. Examples of this type of injury include minor acid or caustic burns (restricted to a small area of the body, contusions, lacerations, minor cuts, bumps or sprains requiring medical evaluation

b. SERIOUS INJURIES, the patient is mobile. Attendance as for (a) above except the patient will receive assisted evacuation for additional evaluation. Serious lacerations requiring several stitches, contusions, or sprains incapacitating individuals to the extent that the patient must be accompanied to the medical facility for additional evaluation, acid or alkaline burns covering a large portion of the body, suspected fractures leaving the patient ambulatory, someone rendered unconscious (but revived), electric shock, and exposure to toxic fumes or gases are examples of ambulatory serious injuries.

c. SEVERE, SERIOUS INJURIES, patient immobile. This necessitates outside medical evacuation assistance. This type of injury will probably activate a first aid team, which administer immediate first aid and prepare the victim for evacuation. Arterial bleeding, serious acid or alkaline burns, broken legs, and unconscious patients are examples of this type of injury. In case of death the Risk Controller must be notified.

ADDITIONAL PERSONNEL CRISIS. Threats, express or implied, to any employee where the objective is to force Distell - Springs to follow a course of action not of its choosing, will cause activation of the EAC. Examples include kidnapping, hostage situation, bomb threats and violent acts or threats thereof. In any such case, the EAC will be activated by the Emergency Controller or higher authority upon the recommendation of the Emergency Controller.

8.2. Emergency Alert

This classification of emergency involves specific situations that create hazard potential that was previously non-existent or latent. No damage to the facility has occurred nor have any personnel within the facility been harmed. These situation are not serious enough in nature to declare a higher state of emergency, however, they do require evaluation, special equipment, or special operations to preclude escalation to a higher state of alert. Emergency alerts include responses to:

a. NATURAL PHENOMENA such as severe weather. Examples of this type of emergency alert are, flooding; lightening striking the facility, a violent thunderstorm that causes the loss of electricity or destruction of property or endangers personnel.

b. FIRE IN A PROTECTED AREA. Examples of this type of emergency alert are small controllable fires within 200 metres, but not closer than 10 meters, of the facilities and an uncontrolled fire more than 200 meters from the facilities.

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c. CERTAIN SECURITY BREACHES. Examples of this type of emergency alert are the receipt of a bomb threat, two or more persons initiating an organised demonstration on company property, or any civil disturbance occurring on adjacent public property.

MISCELLANEOUS OCCURRENCES. Examples of this type of emergency alert are unexpected release of toxic gases or liquid, loss of commercially furnished electricity for more than 30 minutes, two or more serious injuries occurring simultaneously, or any unsafe situation not previously described that requires special evaluation.

Normally, damages to the facility that cause an emergency alert will initially be evaluated by

internal personnel. There may be occasions, however, where corrective action will be to existing security procedures. Should such an occasion arise it will be the duty of the Emergency Controller to co-ordinate and evaluate the situation, keeping in contact with the EAC.

8.3. Localised Emergencies

This classification involves abnormal conditions, restricted to a small portion of the facility that does not interfere with the overall operation of the facility. This type of emergency will not activate the EAC. The situation will normally be neutralised by operator-immediate actions, however, certain specialised assistance (depends on the situation) may be required. It therefore remains essential to follow the EP as laid out. Small explosions, isolated equipment malfunctions, failure of electrical circuits, and spills are examples of localised emergencies.

8.4. Plant Emergencies

This classification involves severe damage or threat of severe damage to facilities. It requires an evaluation to determine how the situation can be neutralised without escalation to a higher emergency classification.

A plant emergency will most likely be caused by natural phenomena (severe weather or earthquake), security breach (sabotage, civil disturbance, or bomb threat), and fire outside the facilities or plant failure. The following are examples of this type of emergency:

a. NATURAL PHENOMENA causing: i. Uncontrolled release of toxic gases or liquids. ii Damage to the manufacturing area exhaust system, such as roof ventilation

structures having panels or guy wires broken or missing.

b. SECURITY BREACHES such as: i. A successful act of sabotage. ii. A disturbance involving ten or more people. iii. A bomb determined to be authentic.

c. FIRES located: i. Closer than 10 meters to or in a building.

ii. Controllable fires within buildings that can easily be extinguished with emergency equipment.

d. PLANT FAILURE

e. LOSS OF SERVICE

Conditions that cause a plant emergency normally cannot be completely neutralised by the personnel (emergency team) and equipment available. It is therefore essential to follow procedures as laid out under the heading Emergency Procedure.

8.5. Site Emergencies

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This classification of emergency involves a situation that is an immediate threat to the life or safety of persons inside the facilities. Most site emergencies will result in an immediate or eventual evacuation from the facilities. Site emergencies can result from a security breach, a natural phenomenon, or a fire that engulfs a building or buildings.

Examples of site emergencies are: i. A successful act of sabotage causing severe damage to facilities. ii. A covert armed attack. iii. A tank or pipe within a building that ruptures releasing toxic / hazardous chemicals (and

the resulting leak cannot be controlled) iv. Severe damage to company facilities due to an earthquake or other. v. A major fire that renders the facility untenable.

Conditions that cause a plant emergency normally cannot be completely neutralised by the personnel (emergency team) and equipment available. It is therefore essential to follow procedures as laid out under the heading Emergency Procedure.

8.6. General Emergencies

The classification of emergency involves any situation that poses a substantial safety hazard to those persons residing immediately adjacent to company property. The likelihood of occurrence of an emergency of this sort is extremely low.

A general emergency might occur if two catastrophic natural phenomena occurred almost simultaneously. An example would be a lighting strike causing structural damage and loss of utilities followed immediately by a major fire.

A general emergency could occur, for example if the facility were captured and held hostage by a terrorist group that announced they possessed enough of the correct materials to blow up the facility.

A general emergency could also occur should a pressure vessel / tank rupture and release toxic spill / gas cloud.

Site or general emergencies resulting from natural phenomenon will be assessed after re-entry has been approved. Damage of great magnitude may require product and / or equipment to be removed. Outside contractor assistance may be required to repair structural damage.

A large scale catastrophe such as an Airplane crash may create a situation that taxes the normal resources of the businesses. The severity of the disaster may be of such magnitude that outside assistance will be required from state and/ or local municipality.

The purpose of this plan is to formulate a comprehensive action rescue, medical and fire fighting operations to combat the effects of a major Airplane crash that might occur within Distell - Springs.

Notification of an emergency will be given to the EAC via the Emergency Controller. Outside services and agencies that can be expected to render support as necessary are listed on 9.3

8.7 Food Safety Emergency

When an incident occurs, the following steps are taken;

1. The Quality Emergency Champion is immediately notified 2. The Emergency Champion immediately informs the site/operation/organisational leadership and a

response plan developed 3. A clear, unambiguous, statement detailing the nature, extent of the emergency and response plan

is issued to all internal stakeholders. Nobody speaks to the media besides corporate affairs.

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4. Based on the severity of the incident, the appropriate government/media agencies are informed after consultation with the company’s legal representatives.

Control of affected product:

Quarantining of product/areas:

• All affected product and corresponding raw components (where relevant) is immediately placed on hold or frozen in the electronic system.

• Affected product is physically tagged for a Food Safety Emergency and, where possible, segregated from other product.

• If the quarantined product is cleared by laboratory tests, only the QC Emergency Champion is authorised to release the product.

Recall of affected product:

• The exact location of all affected product outside of the direct control of the organisation (e.g. in transit, in distribution warehouses, retail shelves) is established.

• All stakeholders holding affected product are notified of the incident by the appropriate person.

• The collection of all affected product is co-ordinated by the QC Emergency Champion according to the organisation’s recall procedure.

• All recalled product is tagged and segregated.

• If the recalled product is cleared by laboratory tests, only the QC Emergency Champion is authorised to release the product

Laboratory testing of affected product

• A statistically significant number of samples are sent to the organisation’s internal laboratory for testing, where test method is available.

• A statistically significant number of samples are sent to an external, appropriately accredited laboratory by the QC Emergency Champion.

• Both internal and external laboratory results are analysed and interpreted by subject matter experts before they are published.

Destruction/disposing of affected product:

• Where the quarantined/recalled product is found, to be contaminated/adulterated and not fit for consumption, it is disposed of according to the guidelines in the MSDS (where relevant) and according to environmental safety regulations

• The destruction/disposing of affected product by an accredited external environmental waste is supervised by the QC Emergency Team members or subject matter experts where possible.

• The environmental waste company responsible for the destruction/disposition of affected product issues safe disposal certificate.

External support contact:

• Where deemed necessary by the QC Emergency Team and organisational leadership, external support is solicited. External support will typically be: -

� External laboratories � Environmental waste companies � Subject matter experts on raw ingredients/test methods � Regulatory/statutory bodies

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External communication:

• In the event of a FS emergency incident, external communication is conducted by the corporate affairs

• Based on the severity of the emergency, some communication will be conducted by the organisational leader. In such instances, such communication will be approved and co-ordinated by the corporate affairs.

Post-incident evaluation:

• When an emergency incident has occurred, the QC Emergency Champion writes a full report on the incident and specifically the response to the incident.

• The emergency incident report is discussed and analysed at the next Emergency Team meeting and improvement recommendations made

• The emergency incident report is handed over to the organisational leadership for discussion and endorsement and forms part of the next biannual management review

• Improvement recommendations are adopted and incorporated into the Emergency Plan.

9. EMERGENCY PROCEDURES Organisational Control and Emergencies: Organisation control begins prior to the occurrence of an emergency as emergency related planning and training responsibilities are assigned to certain job positions within the normal plant organisation. 9.1 Normal Plant Organisation - Employees - Emergency Teams - Roll call takers The duties of each category mentioned above are captured in Appendix 2 and 3 9.2 On-Site Emergency Organisation Emergency Controller: The Emergency Controller / Security / Risk Controller or whichever EAC member arrives first, can

take charge of the situation and is responsible for all operations / activities on company property during an emergency and has the authority necessary for directing all actions within that boundary. The above mentioned Emergency Controller can however be relieved should the need arise due to certain circumstances. The Emergency Controller will report to the General Manager on all operations / activities, including communication with External Authorities as soon as possible. The duties of the Emergency Controller are described in Appendix 4.

The order of preference of Emergency Controller would be:

i. General Manager ii. Risk Controller iii. Maintenance Manager iv. Materials Manager

Duties of Emergency Controller as laid out in Appendix 4

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Emergency Action Committee (EAC): The EAC shall be formed to assist the Emergency Controller in fulfilling his or her responsibilities.

The purpose of this team is to provide the Emergency Controller with technical advice and support and to accomplish time consuming co-ordination with outside agencies. The team will also provide these services to the General Manager.

The EAC shall consist of:

o General Manager o Maintenance Manager o Risk Controller o Production Manager o Materials Manager o Finance Manager (Upon Consultation only) o HR Manager (Upon consultation only) o QC Manager (Food Safety related) o Medical Advisor (Consultative after the Emergency has been

dealt with) Notification of an emergency will be given to the EAC via the Emergency Controller. The EAC will assess the situation from the information given by the Emergency Controller. All communications in terms of media information will be monitored and controlled by the EAC. The EAC will be responsible for damage control. Medical emergencies will be handled by the Incon Health Practitioner between 08h00 – 12h00 during an emergency situation. Duties are as per Appendix 5 9.3 Outside Service Support Outside services and agencies that can be expected to render support as necessary include:

Ambulance Tel: 011 458 - 0911 National Defence Force Tel: (012) 355 6321 Doctor – Medicross Springs Tel: 011 815 - 4447 Water & Electricity Tel: 011 811 - 2290 O/H 011 811 - 1113 A/H Ekurhuleni Emergency Services and Tel: 011 458 - 0911 Civil Defence–Disaster Management Far East Rand Hospital Tel: 011 817 - 1426 Parkland Hospital Tel: 011 815 - 5212 Parkland Hospital – Trauma Unit Tel: 011 812 - 4000 Police (Flying Squad) Tel: 10111 Traffic Department Tel: 011 360 - 2000 Security Company Tel: 011 447 - 0469

Duties pertaining to outside service support are described in Appendix 6.

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Availible Cellphones for communication:

No Name Desigantion Number

1 Hugo Wium General Manager

2 Albert Kukard Materials Manager 082 777 4887

3 Derek Venter Risk controller 082 788 2986

4 Andre Van Der Berg Production Manager 082 821 8784

5 Gert Kotze Engineering Manager 082 868 2566

6 Mariska vd Merwe Quality Manager 082 325 0966

9.4 Activation of Emergency Evacuation

- Fire Break glass alarm buttons exist throughout the Distell - Springs Site that can be independently activated for evacuation purposes.

- In the case of an alarm malfunctioning, a verbal evacuation alarm will be given by

Security via the public address system or a mannual alarm will be raised. - In an (extreme) emergency the alarm can be raised via the evacuation alarm button or

the emergency number can be dialled at 9125 Security or 7268 Risk Controller depending on the situation. Information given must be specific e.g. exact location, Nature of emergency, any injuries and if help is required.

- Once the alarm has been activated an indication light on the mimic panel in the Control

Centre (Security Guard room), will indicate the location of the emergency. Once Security has verified the emergency by means of runners, they will activate other affected areas alarm or the entire site depending on the situation, by deploying Security Officers to the relevant departments.

- Security must contact the Risk Controller immediately after verifying the emergency.

Should an emergency arise after office hours, the Designated Emergency Controller & Risk Controller must be contacted. See Crisis Management List Appendix 8

- Should the need arise; Security will notify any relevant emergency facility via telephone. - When an evacuation alarm button has been activated it will continue to sound until the

situation is under control. Security will reset the alarm at the point at which it was set off. - Only on notification that the emergency is now completely over, Security will stop the

alarm. 9.5 Response on Evacuation Alarm At the sound of the alarm which is a continuous alarm:

- All key employees will shut down their plant / machines immediately as per safe work procedure.

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- All employees, including contractors and visitors must proceed as quickly as possible to their respective assembly points by following the routes indicated by the SANS/SABS symbolic signs.

- It is of utmost importance that NOBODY must run. - On arrival at the assembly point all employees, contractors and visitors must report to the

roll call taker. - Security Officers / Emergency Controllers / Fire Marshalls will be at the various points

with radios for communication purposes amongst teams with the EAC should there be a need for it. The Emergency Controllers will be clearly visible by wearing illumination jackets.

- Thereafter all must remain calm at the assembly point. - Only on the instruction of Emergency Center Controller may employees, contractors and

visitors return to their respective departments. 9.6 After the Event and All Clear - The Emergency Center Controller will, hereby notify the Security Officers to inform the

roll call takers of the area/s where personnel are able to return to their respective departments.

- All extinguishers that are empty must be reported to the Risk Department and will be

taken for refilling.

- First aid boxes must be refilled / restocked before placing them back on standby, by the responsible person. Missing items can be ordered from the Medical Centre.

- Risk Department - Safety cupboards must be refilled if equipment has been used.

The responsible person for Risk Management must do this.

- Breathing apparatus equipment must be refilled. New canisters must be fitted to

ammonia masks.

- After fire treat water as spill and follow spill clean-up procedure to avoid it going into storm water drains.

9.7 Rescue Procedure – Working at Heights When operatives are suspended in mid-air after a fall, their lives hang in the balance - even if they have survived the fall without a scratch. The intention of this guidance is to help to fully understand the implications of an operative falling, being arrested and then suspended by a harness, which initially saves them, but minutes later may kill them due to suspension trauma. This rescue procedure covers “suspension trauma” which is caused by orthostatic intolerance and is the result of venous pooling.

9.7a Suspension Trauma: suspended for durations of over five minutes in an upright posture with the legs relaxed straight beneath the body 9.7b Orthostatic Intolerance: is a subcategory of dysautonomia – a Disorder of the autonomic nervous system occurring when an individual stands up

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9.7c Venous Pooling: this occurs any time a person is required to stand still for prolonged periods and may be worsened by heat and dehydration 9.7.1 Critical Phases of Rescue 9.7.1a Before the Fall - Harness should be comfortable and not interfere with the task If it is not convenient it must not be used

Restraint Lifelines should be created – to allow maximum flexibility.

Working in restraint prevents the operative from falling, yet should a fall occur the arrest distance is kept to a minimum

9.7.1b At Fall Arrest - Operatives who fall need to be stopped by a tethering system. An attachment near the shoulders means that any drag from the lanyard will serve to position the operative's body in an upright position so the forces are distributed from head to foot. The head is somewhat protected if the legs and body precede it in the fall, but this offers some disadvantages after the fall arrest is

Completed

9.7.1c Suspension - An operative suspended in an upright position with the legs dangling in a harness of any type is subject to suspension trauma and orthostatic intolerance. Fall victims can slow the onset of suspension trauma by pushing down vigorously with the legs, by positioning their body in a slight leg-high position or, by standing up. Harness design and fall injuries may prevent these actions. 9.7.1d Post-fall Rescue- Rescue must come rapidly to minimise the dangers of suspension trauma. The circumstances together with the lanyard attachment point will determine the possibility of self-rescue. In situations where self-rescue is not possible, operatives must be supervised at all times. Regardless of whether an operative can self-rescue or must rely on others, time is of the essence because an operative may lose consciousness in only a few minutes. For conscious casualties it is recommended (where possible) that the suspended person keep their legs moving to keep the blood pumping and reduce the risk of venous pooling. 9.7.2 Rescue Plan

The possible signs and symptoms of orthostatic intolerance can start to be seen in 2/3 minutes and can include:

• Faintness

• Nausea

• Breathlessness

• Dizziness

• Sweating

• Unusually low heart rate

• Unusually low blood pressure

• Paleness

• Hot flushes

• Skin tone may appear grey in colour

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• Loss of vision

• Increased heart rate

Owing to the possibility of damage to vital organs - the result of suspension trauma - it is recommended

that all recovered casualties should be taken to their nearest Accident & Emergency Unit for examination

and observation. Rescue plans are required for:

• Preventing prolonged suspension

• Performing rescue and treatment as quickly as possible

• Identifying orthostatic intolerance signs and symptoms Management's reasonability for safety needs to give careful consideration to the methodology of rescuing a fallen operative. Such considerations should include:

• Calling for help - Parkland Trauma Unit services 011 812 - 4000

• Crane Man Basket - This option can be used but has severe limitations With regards to building façades and often is not able to provide access and rescue internal to the structure

• Mobile Elevating Work Platform - This option for rescue can have its limitations such as available access and height restriction as the casualty may be at a height greater than the reach of the MEWP

• Rope Access Rescue - Rope rescue requires a technical competency, which demands a high level of training and re- training to acquire and retain this skill set. Given the limited time to complete a rescue, trained rope rescue personnel would need to be on stand-by and within close proximity to any incident. Donning the necessary kit to carry out a rope rescue can also be time consuming given that every minute the casualty is hanging is critical. Perhaps the greatest restriction is that it is a skill to which only a few would, or could, be. trained

Third Party Rescue - There are a number of considerations to take into account when considering third part rescue systems. In every consideration TIME is the critical factor and should be done as quickly as possible, but 100 percent safe for the rescue crew. The speed with which the system can be deployed and the rescue carried out is vitally important, as is the SIMPLICITY and EASE of use so that a typical operative can deploy and

carry out a rescue after being trained. Whichever methodology is chosen, the target time should be to rescue the casualty in under five minutes. 9.7.3 Planning for Fall Protection must include Rescue

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Having a rescue plan is just as important as having a fall protection plan. No site should have one without the other. Just putting together a fall protection program without rescue is only doing half the job.

The onus is on Management to ensure that the suspended operative is rescued quickly. That means ensuring that for anyone who is working at height, there's a rescue plan. Fall protection must include an emergency rescue plan.

How will the rescue of an operative who has fallen and is suspended in a fall-arrest system be conducted? By answering some basic questions can help in developing a rescue plan

The following questions should be applicable: (Refer to Rescue Procedure 11.34a for details)

• If an operative's fall is arrested can they be rescued in under five minutes?

• How will you know that someone has fallen?

• Will someone see it happen?

• What communication systems will be used between the suspended operative and the rescue team?

• How will the operative call for help?

• Who will the Co-worker call?

• Is information available? Who and how will it be communicated?

• How will the safety of the rescuers be assured, as well as that of the suspended operative?

• How will rescue workers get to the casualty?

• How will rescue be assured within five minutes of the occurrence of a fall to minimize the risk of further injury or death due to suspension trauma? And, what rescue equipment is needed?

• What if the operative is injured?

• How will others personnel be protected?

• How will the accident scene be protected?

• Are there other considerations?

9.8 Rescue Plan – Confined Spaces

This section provides information on confined spaces on site, common hazards associated with these confined spaces and a rescue plan to offer safe management and emergency operations during a confined space incident Types of confined spaces

• Manholes

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• Storage Tanks

• Silos

9.8.1 Confined Spaces in Distell - Springs

9.8.1.1 Production Plant

No Description Capacity (Tones)

L1 Pasteurizer

L2 Pasteurizer 300 000Lt

L3 Pasteurizer 400 000Lt

L4 Pasteurizer 400 000Lt

L5 Pasteurizer 400 000Lt

L6 Pasteurizer 400 000Lt

L7 Pasteurizer 400 000Lt

L1�T1 CIP Tank 11 000Lt

L1�T2 CIP Tank 350Lt

L2�T1 CIP Tank 8 000Lt

L2�T2 CIP Tank 8 000Lt

L2�T3 CIP Tank 6 000Lt

L3�T1 CIP Tank 4 000Lt

L3�T2 CIP Tank 4 000Lt

L4�T1 CIP Tank 10 000Lt

L4�T2 CIP Tank 5 000Lt

L4�T3 CIP Tank 6 000Lt

L4�T4 CIP Tank 6 000Lt

L5�T1 CIP Tank 6 000Lt

L5�T2 CIP Tank 6 000Lt

L6�T1 CIP Tank 4 000Lt

L6�T2 CIP Tank 4 000Lt

L7�T1 CIP Tank 4 000Lt

L7�T2 CIP Tank 4 000Lt

9.8.1.2 Demin Plant

No Description Capacity (Tones)

T�1 Acid Tank 8000Lt

T�2 Caustic Tank 8000Lt

9.8.1.3 Cellar

No Description Capacity (Tones)

T�1 Holding Tanks 250 000Lt

T�2 Holding Tanks 250 000Lt

T�3 Holding Tanks 250 000Lt

T�4 Holding Tanks 250 000Lt

T�5 Holding Tanks 250 000Lt

T�6 Holding Tanks 250 000Lt

T�7 Holding Tanks 250 000Lt

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T�8 Holding Tanks 250 000Lt

T�9 Holding Tanks 250 000Lt

T�10 Holding Tanks 250 000Lt

T�11 Holding Tanks 100 000Lt

T�12 Holding Tanks 250 000Lt

T�13 Holding Tanks 250 000Lt

T�14 Holding Tanks 250 000Lt

T�15 Holding Tanks 250 000Lt

T�16 Holding Tanks 250 000Lt

T�17 Holding Tanks 250 000Lt

T�18 Holding Tanks 250 000Lt

T�19 Holding Tanks 250 000Lt

T�20 Holding Tanks 250 000Lt

T�21 Holding Tanks 250 000Lt

T�22 Holding Tanks 250 000Lt

T�23 Holding Tanks 250 000Lt

T�24 Holding Tanks 250 000Lt

T�25 Holding Tanks 250 000Lt

T�26 Holding Tanks 250 000Lt

9.8.1.4 Engine Room

No Description Capacity (Tones)

T�1 Glycol Tank 15 000Lt

T�2 Glycol Tank 15 000Lt

9.8.1.5 Gas Boiler Room

No Description Capacity (Tones)

T�1 Boiler 10 000Lt

T�2 Hot well Tank 10 000Lt

9.8.1.6 Coal Boiler Room

No Description Capacity (Tones)

T�1 Boiler 12 000Lt

T�2 Hot well Tank 12 000Lt

T�3 Coal Pit 275 000Lt

9.8.1.7 Effluent Pit

No Description Capacity (Tones)

T�1 Effluent Pit 14 400Lt

9.8.2 Hazards Associated with confined spaces 9.8.2.1 Atmospheric Problems

In confined spaces, many gasses linger and present an IDLH condition both in the form of inhalation dangers as well as flammable / combustible (LEL) dangers. Many of these gasses, which displace the oxygen, are colourless, odourless, tasteless, and deadly.

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9.8.2.2 Fall hazards Most confined space configurations are below ground or elevated and are accessed by steep ladders. These ladders are usually slippery and are made with small foot surfaces (i.e. steps in a manhole) 9.8.2.3 Engulfment Danger This is a special consideration in confined space where the area can be immediately Filled or flooded with gas, liquid, or fire with little or no warning.

9.8.2 Response to Confined Space Incident

9.8.2.1 Evaluate Figure out if there is a confined space emergency to begin with, determine the number of patients (if any), and determine if it is rescue vs. recovery. 9.8.2.2. Hazards Identify if any hazards are present, to what extent, and special considerations because of hazards. Is there any type of contamination present or possible. If so, figure type, extent, and problems it may create like where contaminants are going. 9.8.2.3 Points / Persons of Interest Identify people involved in the incident prior to emergency who can be a valuable source of information.

Identify MSDS, existing ventilation systems, points of entry, and if there is an entry permit. 9.8.2.4 Shut down / Lock - out

When performing shut down, be careful that it won’t shut down or disable essential systems such as ventilation equipment. 9.8.2.5 Ventilation

Begin ventilation procedures if possible, the earlier the better. Do not ventilate with pure O2.

9.8.2.6 Secure / Reduce Hazards

Establish hot, warm, and cold zones and stay out. Restrict access by everyone, evacuate necessary areas, and shut off, move, or stabilize equipment around site.

10. Departmental/Zone Specific Emergency Procedures

10.1. CARBON DIOXIDE TANK FARM/ LEAK/FIRE/EXPLOSION EMERGENCY PROCEDURE

1 General Information: Carbon Dioxide incidents Carbon dioxide is a toxic, odourless, colourless gas with a slightly pungent, acid taste. CO2 gas is 1.5 times as heavy as air, thus if released to the air it will concentrate at low elevations. Air

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containing more than 10% CO2, if breathed, can be life-threatening. Such concentrations may build up in confined and not good ventilated areas. Caution must be exercised when entering these types of confined spaces. 2 General use on site Carbon dioxide will be brought onsite by Afrox and offloaded from storage trailers into the main holding vessels. The Carbon dioxide is used to carbonate the finish product. 3 How to detect a carbon dioxide leak/fire

• Carbon dioxide is a colourless and odourless gas and is not visible to the naked eye.

• Carbon dioxide is a COMPRESSED GAS and will not burn

• However, cylinders or containers may rupture or explode in the heat of a fire. EMERGENCY PROCEDURE

Evacuation All personell will have to evacuate to the emergency evacuation area, a wind sock has been placed ontop of the cellars to determine wind direction. Move in a up wind motion to avoid getting trapped by the gas down wind. And attendance registers will have to be filled in to account for all personell. Only when its declared safe by the Emergency Controller or alternatively by the Maintenance Manager personell may return back to their work stations and carry on with normal duties . This will be done as a safety measure as the CO2 tanks are outside and open to air there will be no significant threat to persons working inside the factory due to CO2 gass. Possible areas that could be affected by a Carbon Dioxide incident are: 1. Boiler House – Gas & Coal 2. Waste Area 3. Production Area 4. Admin Area 5. Warehouse 6. Neighbours - Bevcan 1. Scenario 1: Leak/Fire/Explosion of Carbon dioxide from holding vessel

• The presence of Carbon Dioxide is detected by staff which will then enable the alarm

• Once the alarm is activated, the emergency procedure kicks in and evacuation is triggered. 2. The person making the discovery, must do the following: Steps to take in case of a major CO2 leak or explosion/rapture of any CO2 pipelines or tank the following poeple have to be contacted ASAP.

Distell Springs Maintenance Manager - cell no :0828682566 (Speed Dial - *7213) Bevcan site engineer .Mr Vuyo Dlani cell no :0833124383 / 011-363-1063

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• DO NOT ENTER THE EFFECTED AREA.

• Move away from the area to the nearest break glass and activate the alarm

• Inform all staff in the direct vacinity to evacuate.

• He must not leave the area until help arrives and must not allow other persons into the area.

• Security to inform Maintenance Manager immediately and verbally warn staff.

• Security must stop all traffic entering the site.

• Utillities must attempt to shutdown main valves, if the leak is on the vessel itself then full evacuation to take place depending on wind direction. 3. The fire alarm will be activated in all affected areas and the security centre.

• Contact the Risk Controller (ext. 9075 or Speed dial *7268). This must be done by telephone as soon as possible.

• Contact the fire department stating that if there is possible toxic gas release, giving the exact address of the site.

• Contact Parkland Hospital (011 812 - 4000) and alert them to the possibility of affected people

• Send a security person out to wait for the emergency services. 1.1 Security to cordon off main gate. 1.1.1 Stop pedestrian traffic & vehicles from entering the site. 1.1.2 To evacuate any people near the danger zone 1.1.3 Assist all truck drivers to evacuate and assemble at the nearest assembly point. 1.2 Contact one of the following people to investigate: 1.2.1 Maintenance Manager (9066 / *7213 / 082 868 2566) 1.2.2 Risk Controller (9075 / *7268 / 082 788 2986) 1.2.3 Materials Manager (9063 / *7200 / 082 777 4887) 2. Should there be a fire, he must then do the following : 4.1 Initiate the standard full site evacuation procedure. This must include calling for the formation of the Emergency Action Committee (E.A.C.). 4.2 Get out of the area and await the E.A.C. 3. Additional emergency telephone numbers: 5.1 Afrox emergency telephone (24hrs line) – 086 011 1185. 5.2 SHEQ Manager – BEVCAN (011) 363 - 1587 5.3 Ekurhuleni Emergency Services (011) 458 - 0911 10.2. Ammonia Leak Procedure Ammonia is one of the most hazardous chemicals in the Engine Room. It is flammable in the correct mixture with air, very corrosive to skin eyes and respiratory tract. Avoid area if you can smell a leak and if you made physical contact with ammonia. Then wash thoroughly for about 20 minutes under water.

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In the event of an ammonia leak, do the following: - Assess the seriousness of the problem and contact Security 9125, who will initiate the emergency evacuation and will contact the Springs Fire Department. - All offices in Admin building must close all windows and switch off all air conditioners to prevent ammonia accumulation inside. - Security must then contact one of the following persons to: 1. Mechanically isolate the ammonia plant: Mechanical Foreman ext 9095 or (Speed-Dial) *7226 2. Electrically isolate the ammonia plant: Electrical Foreman ext 9133 or (Speed-Dial) *7201 3. Ammonia Specialist Klaus Engineering 083 380 2020 � All equipment required to assist in the emergency can be found in the ammonia emergency station situated at the entrance of the Engine Room � An emergency stop button can be used. � The procedure is applicable to the first person that identifies an ammonia gas leak. 10.3. Nitrogen Leak Procedure

Evacuation All personell will have to evacuate to the emergency evacuation area, a wind sock has been placed ontop of the cellars to determine wind direction. Move in a up wind motion to avoid getting trapped by the gas down wind. And attendance registers will have to be filled in to account for all personell. Only when its declared safe by the Emergency Controller or alternatively by the Maintenance Manager personell may return back to their work stations and carry on with normal duties . This will be done as a safety measure as the Nitrogen tank is outside and open to air there will be no sugnificant threat to persons working inside the factory due to Nitrogen gass.

In the event of a leak involving nitrogen gas, persons not wearing protective equipment and clothing should be restricted from contaminated areas until cleanup has been completed. The following steps should be undertaken following a spill or leak:

• Stop the leak if it is possible to do so without risk.

• Notify safety personnel of major spills or leaks.

• Evacuate all personnel until ventilation can restore oxygen concentrations to safe levels.

• Emergency personnel need self-contained breathing equipment.

• Allow the spilled nitrogen to evaporate. 1.3 Contact one of the following people to investigate: 1.3.1 Maintenance Manager (9066 / *7213 / 082 868 2566) 1.3.2 Risk Controller (9075 / *7268 / 082 788 2986) 1.3.3 Materials Manager (9063 / *7200 / 082 777 4887)

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• DO NOT ENTER THE EFFECTED AREA.

• Move away from the area to the nearest break glass and activate the alarm

• Inform all staff in the direct vacinity to evacuate.

• He must not leave the area until help arrives and must not allow other persons into the area.

• Security to inform Maintenance Manager immediatly and verbally warn staff.

• Sceurity must stop all traffic entering the site.

• Utillities must attempt to shutdown main valves, if the leak is on the vessel itself then full evacuation to take place depending on wind direction. 10.4. Emergency Shutdown Procedure In case of an emergency the following action should be taken. Isolate Steam, Air, Ammonia, and Main Power in MCC. All machines in hot cycle: Please tick off the action was done, then the signature must be obtained from Maintenance Manager

Action Done

1 STEAM

2 AIR

3 AMMONIA

4 MAIN POWER IN MCC

5 All MACHINES IN HOT CYCLE

COMMENTS :

SIGNED : _________________________ DATE : ___________________________

10.5. Boiler House Assembly Points Boiler house – See Appendix 14 10.5.2 Position of alarms Boilerhouse

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10.5.3 VERY LOW WATER LEVEL ON A COAL BOILER The low water level steam whistle and lower level alarm should have sounded. If the boiler has not automatically tripped out:

(1) Shut down all draught group (ID damper closed; FD and ID Fans off)

(2) Put grade speed as high as possible and run fires off after closing coal.

(3) Close crown valve to prevent sudden drop in steam pressure with the corresponding sudden drop of water temperature in the boiler

(4) Leave feed water controller on auto to allow water level to build up slowly in drum.

(5) Notify Boilerhouse Foreman immediately. (6) If the boiler has automatically tripped out, make sure grate is running on highest speed possible to

run fires off. 10.5.5 FAILURE OF ONE OR BOTH ELECTRIC FEED WATER PUMPS (1) Failure of one feed water pump

a) Check feed water pump man/auto selection and switch on auto b) Check second pump cast in service within 10 seconds. If not restart standby pump c) Check water level on all boilers that are in service and adjust by hand if needed d) Investigate fault on tripped pump

(2) Failure of both electric drive feed water pumps

a) Check feed water pump man/auto selection and if not on manual b) If failing to start immediately check electrical feed water pump cat i/s c) Check all boiler feed water controllers controlling water level on 50% d) Investigate fault on electric feed water pumps

10.5.6 ELECTRICAL POWER SUPPLY FAILURE COMPLETE PLANT SHUT-DOWN NB Safe guard boilers first (1) Check if main power panel has tripped out.

If so proceed to:

(2) Cut off coal supply and push away fire. (3) Contact electrician and report fault or find out about power loss and how long. (4) If the power loss is not longer than an hour – check fires regulary./If power loss is longer than an hour

clear grate from all fire. (5) Check fires regularly and monitor water level closely

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(6) Hotwell will be holding enough hot water to keep boiler on safe side for approx. 2 hours with draught groups off

(7) If power supply reset:

a) Start feeder pump first b) Start feed water pumps if Dearator level is not low c) Check feed water levels approx. 50% and level controllers all shut d) Start all ID Fans first e) Start all FD Fans f) Start all feeders and grates g) Put all Feed water controls to auto

(8) Log time of plant restart (9) Check all fires and monitor steam pressure and fire conditions If power is not restored within 5 minutes: -

(10) Close all crown valves

(11) Close main steam valve (12) Notify Boilerhouse foreman and/ or Engineer immediately. (13) If internal phone system is in operation notify departments of shutdown

10.5.7 MUNICIPAL WATER FAILURE

1. Notify Boilerhouse Foreman, Engineer and security immediately. 2. Check that feed water pumps remain operational at all times. 3. Log time of failure and restoration of water supply in the shift hand over book.

NB: under normal operating conditions, Boilerhouse should be able to supply steam to factory for approximately 10 min.

VERY LOW WATER LEVEL ON A GAS BOILER The low water level steam whistle and lower level alarm should have sounded. If the boiler has not automatically tripped out: (1) Shut down ail draught group (damper closed; FD and ID Fans off) (2) Close crown valve to prevent sudden drop in steam pressure with the corresponding sudden drop of water temperature in the boiler (4) Leave feed water controller on auto to allow water level to build up slowly in drum. (5) Notify Boilerhouse Foreman immediately.

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10.6 Laboratory, Admin,Cellar, Engineering Store & Canteen 10.6.1 Assembly Points

See Appendix 14 – Evacuation Procedure

10.6.2 Evacuation Procedure

At the sound of a continuous alarm, loud speaker and microphone

♦ All employees will leave what they are doing as per safe work procedure.

♦ Please respond to duties that are allocated to you.

♦ Close all gasses open to the atmosphere

♦ Switch off moving equipment, aircons, fresh air systems

♦ Close all doors & windows

♦ Everybody must proceed as quickly as possible to their respective assembly points.

♦ Nobody must run, walk calmly and in an orderly manner.

♦ At the assembly point, the relevant roll call taker will mark down each persons name. Contractors and visitors must accompany all employees

♦ Security officers will be at the assembly point to give us progress on the situation.

♦ All must remain calm.

♦ Only in the instructions of the Emergency Controller can employees, contractors and visitors return to their respective departments.

10.7 IN CASE OF FIRE EMERGENCY

a) PERSON WHO DISCOVERS THE FIRE:

If you discover a fire you will: a) Raise the alarm and start to use the correct fire extinguisher on the fire as trained. b) Ensure that the appropriate fire warden is notified immediately.

b) FIRE TEAM MEMBERS:

Team Members should:

a) Assess the fire and report the situation to the emergency controller or deputy emergency controller.

b) Mobilise fire fighting equipment. c) Ensure the removal or isolation of fire hazards in the area of the blaze i.e. hysters, gas

cylinders, inflammable liquids, etc electrical and gas mains should be switched off.

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d) Remove personnel from the immediate area and take steps to ensure safety of valuables and/or documents in order of priority.

e) Assist evacuation warden with evacuation, if required. f) If a fire fighting team is forced to retreat, all doors and windows should be closed (to starve fire

of oxygen). g) Report any changes in the situation to the emergency controller or his deputy emergency

controller.

c) FIRE TEAM LEADERS:

• It is the duty of the fire team leader to be on the forefront and advise and assist the fire team by any means possible.

• The leader must have knowledge of fire fighting with regard to all types of fires: flammable liquids, wood and paper, electrical, combustible metals.

• The leader must ensure the safety of all staff and fire team members. and identify dangerous situations and make the fire team aware of it.

d) EMERGENCY CONTROLLER:

a) instruct the switchboard operator to call the fire brigade.

b) security to make the following announcement on the PA system:

WE HAVE AN EMERGENCY SITUATION FIRE TEAM TO REPORT TO -------------------------------

c) mobilise the emergency action committee, activate the emergency control centre and place

evacuation wardens on standby. d) assemble building plans and any other information that could be of value to the fire

department. e) order areas close to hydrants cleared, as well as accesses routes to the affected areas.

10.8 EMERGENCY SHUTDOWN OF EQUIPMENT 10.8.1 The scene of the accident / incident needs to be secured, i.e. barricaded or isolated to prevent

any further risk of loss of life, injury, and environmental contamination, undue interference with or without loss of evidence.

10.8.2 METHOD

a) Only the emergency controller should order a shutdown of any areas. b) Check area drawing sources of pressure, excessive temperature, electrical hazard sources

and walkways. c) Isolate all valves and all emergency sources and shut down machines and processes.

NB: Before the application of shutdown procedures, ensure the following:

• That all injured/ persons at risk are safely removed from the area and that medical care is arranged as appropriate.

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• Keep the number of people entering the area to a minimum.

• Evaluate the risk.

• Ensure minimum possible exposure risk to any team member or qualified experts, e.g. toxic spills, noxious fumes, ensure that no further high risk conditions exists.

• If in any doubt as to the possible associated risk, await the arrival of qualified experts.

10.9 BOMB THREAT EMERGENCY PROCEDURE:

10.9.1 PERSONS RECEIVING A TELEPHONIC BOMB THREAT:

a) Remain calm. b) Refer to Appendix 15 of the emergency plan for a bomb threat checklist and complete only while talking to the caller. (Keeps the caller talking for as long as possible)? c) When the call is terminated don’t tell anyone but the emergency controller or his deputy.

d) If notified of a bomb threat elsewhere, check your workstation for any foreign articles. e) Report anything, which cannot be accounted for to your emergency controller.

10.9.2 PERSON RECEIVING A BOMB THREAT BY POST:

a) Remain calm.

b) Do not handle the letter unnecessarily.

c) Notify the emergency controller and hand over the letter. 10.9.3 EMERGENCY CONTROLLER:

The emergency controller should act as follows: a) Time permitting, assemble the emergency action committee and place wardens on

standby. b) Notify the SAPS. c) Evaluate the credibility of the bomb threat on the basis of all available information, (i.e.

completed bomb threat control list, political situation, police warnings, etc).

d) If the emergency controller decides that the building should be searched the following announcement will be made:

WE HAVE AN EMERGENCY SITUATION. PLEASE EVACUATE THE BUILDING USING THE EVACUATION ROUTE VIA --------------------- e) This announcement will be repeated 3 times in a clear and understandable voice. f) Order a search of work stations by supervisors/people employed at those stations (time

permitting). If the location of the bomb is known or hinted at - search that area first.

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g) If a bomb or suspicious article is found or if the bomb threat is regarded as credible and time does permit a search - evacuate.

h) In the event of an explosion, activate fire and casualty situation plans. i) Keep an events diary

1. Non-evacuation:

• record reasons for non-evacuation in diary of events

• place emergency teams on stand by

• maintain contact with Emergency Services

• proceed with search of premises

• record progress of search 2. Evacuation:

• record reasons for evacuation

• evacuation teams to report on evacuation routes

• order evacuation

• carry out shutdown procedure

• account for all staff at assembly points

• inform Emergency Services of action taken

• ensure Security Team prevent unauthorised entry

• emergency registers are available at the (small door ) entrance and exit next to the engineering department.

10.10 STRIKE AND CIVIL UNREST EMERGENCY PROCEDURE:

Strike Action:

EMERGENCY CONTROLLER: a) Assemble a Strike Management Team. b) Inform the Divisional Inspector of Manpower in terms of the Labour Relations Act. c) Inform the SAP. Fire Brigade and Civil Defence Departments and request stand by. d) Identify the available Emergency Personnel and appoint Intermediate Emergency Teams. e) Secure all monies, valuables and vital records in a safe or storeroom.

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f) Separate all involved and non-involved personnel. g) Communicate with non-striking staff. h) Inform customers via Representatives. i) Strike Diary to be kept by Human Resources. j) Implement Strike Action Personnel to ensure continuation of Distribution Centre functions.

Civil Unrest Action:

Ensure that no loss or damage is sustained by the company in the event of any civil unrest, be it predictable or unpredictable in nature. In the event of civil unrest, the emergency control team will convene and institute action plans based on three possible situations: Predicted disturbances: these exist where trouble can reliably be anticipated in the area of our premises.

• Check with the police for current information and monitor radio broadcasts.

• Notify corporate head office.

• Review the emergency contingency plans and check that preparations are complete.

• Ensure that fire fighting equipment is serviceable and in place, that the fire fighting team is available and first aid facilities are at hand.

• Deposit any loose cash with the bank if it is safe to do so.

• Decide whether company vehicles and staff should continue to operate in sensitive areas.

Unpredicted disturbances in the area: these prevail where trouble is occurring within 3 to 5km radius of our premises.

• Take action as set out above.

• Decide whether to send non-essential staff home.

• Nominate selected personnel to complement the security staff.

• The Risk Controller to arrange with the contract security company for additional security guards.

• Divert returning company vehicles to a safe place or brief them to avoid the area concerned.

• Close all essential perimeter gates and doors and place guards on essential gates.

• Man observation points.

Unpredicted disturbances in the immediate vicinity: these are when trouble is in progress within the 3km radius of our premises.

• take actions as set out in the above two sections.

• Notify the SAPS.

• Keep the switchboard clear of unessential calls.

• Close all gates and doors.

• Deposit all cash, valuables and essential documentation in safes or strong rooms.

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• Protect vulnerable perimeter windows and apertures (metal desks, filing cabinets etc. can be used for this purpose).

• Direct staff not required for immediate duties to the safest place possible. Do not let them gather near windows.

10.11 ARMED ATTACKS & ROBERRY EMERGENCY PROCEDURE:

With armed attacks, robberies and hijacking of vehicles becoming more prevalent, it is necessary to follow the following guidelines.

o Any pay office or cashier offices to be kept locked at all times.

o Only authorised personnel to be allowed access to any pay points or offices.

o In the event of an armed robbery, do not resist, comply with the assailants orders.

o Where panic buttons are fitted, activate them when safe to do so.

o All delivery vehicles should, where possible, have windows and doors locked.

o Do not stop at isolated places or leave vehicles unattended.

o Do not pick up passengers.

o Use the following list to assist in describing an assailant should an attack occur:

• physical description

• right or left handed

• racial group

• height and weight

• complexion

• eye and hair colour as well as hair style

• spectacles

• any scars, tattoos etc.

• age, facial hair and clothing description

• description of the weapon

10.12 HOSTAGE PROCEDURE:

OBJECTIVE:

To provide guidelines to individuals involved in a hostage situation. PEOPLE THAT ARE NOT INVOLVED:

o Notify Security or the Risk Controller. o Leave the building in question if possible. o Stay calm and do not assemble in groups. o Ensure that the perpetrators do not see you in

the same building.

PEOPLE THAT ARE INVOLVED

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• STAY CALM.

• Co-operate with the perpetrators.

• Do not attempt to escape under circumstances that may lead to revenge.

• If shooting starts, under no circumstances should you try to run away. Stay on the ground and try to hide behind objects, e.g. office furniture.

• Do not allow the perpetrators to dominate you psychologically.

• Act only on instructions from the police or authorities in charge of the situation and do exactly what they tell you.

• If injured, stay on the floor and wait for help.

• Do not discuss release or ransom with the perpetrators.

• If you are forcibly removed from the building, do the following:

• Take careful note of roads as well as places and premises you are taken to.

• Leave your finger prints wherever possible.

SECURITY

• Inform the Emergency Controller or his/her alternative, who will contact the police.

10.13 BIOLOGICAL THREAT PROCEDURE:

OBJECTIVE

Fears of bio-terrorist attacks have been sweeping the world in recent times. Envelopes containing the animal disease anthrax have been sent to media organisations as well as politicians. Confirmed incidents have so far been restricted to the US, but a number of false alarms and hoaxes have been reported around the world.

It has become necessary to take note of a possible anthrax threat and the precautionary steps to be taken.

WHAT IS ANTHRAX?

ANTHRAX is an acute infectious disease caused by the spore forming bacterium Bacillus anthracis. Anthrax most commonly occurs in wild and domestic animals (cattle, sheep, goats, camels, antelope and other herbivores) but it also occur in humans when they are exposed to infected animals or to the intentional release of anthrax spores as a biological weapon.

Anthrax is considered to be a potential agent for use in biological warfare and several incidents

have recently occurred not only in the United States but also worldwide.

HOW ANTHRAX IS TRANSMITTED? Anthrax infection can occur in three forms: cutaneous (skin), inhalation and gastrointestinal. B.

anthracis spores can live in the soil for many years and humans can become infected with anthrax by handling products from infected animals or by direct contact or inhaling spores that are intentionally released as a biological weapon. WHAT ARE THE SYMPTOMS OF ANTHRAX?

Symptoms of disease vary depending how the disease as contracted, but symptoms usually occur within 7 days.

Cutaneous: Most (about 95%) of anthrax infections occur when the bacterium enters a cut or

abrasion on the skin. Skin infections begin as a raised hump that resembles an insect bite within 1 to 2 days develops into vesicle and then a painless ulcer, usually 1 to 3 cm in diameter, with a characteristic black nectrotic (dying_ area in the centre. Lymph gland in the adjacent area may

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swell. About 20% of untreated cases of cutaneous anthrax will result in death. Deaths are rare with appropriate antimicrobial therapy.

Inhalation: Initial symptoms may resemble a common cold. After several days, the symptoms

may progress to severe breathing problems and shock. Inhalation of anthrax is usually fatal Intestinal: The intestinal disease form of anthrax is characterised by an acute inflammation of the

intestinal tract. Initial signs of nausea, loss of appetite, vomiting, fever following by abdominal pain, vomiting blood, and severe diarrhoea. Intestinal anthrax results in death in 25% to 60% of cases.

CAN ANTHRAX BE SPREAD FROM PERSON TO PERSON? The disease is infectious and not contagious. In other words, direct person-to-person spread of anthrax is extremely unlikely to occur. Communicability is not a concern in managing or visiting with patients with inhalation anthrax. IS THERE A TREATMENT FOR ANTHRAX?

Doctors can prescribe effective antibiotics. To be effective, treatment should be initiated early. If left untreated, the disease can be fatal.

HOW TO HANDLE ANTHRAX AND OTHER BIOLOGICAL AGENT THREATS?

Anthrax threats are very similar to bomb threats and cannot be ignored. Dealt with responsibly, no anthrax threat, even if it is real, should have serious consequences. Many facilities in communities around the world have received anthrax threat letters. Most were empty envelopes; some contained powdery substances. The purposes, of these guidelines are to recommend procedures for handling such incidents. DO NOT PANIC: For anthrax to be effective as a covert agent, it must be aerosolised into very small particles. This is difficult to do and requires a great deal of technical skill and special equipment. If these small particles are inhaled, life-threatening lung infection can occur, but prompt recognition and treatment are effective. Suspicious letters of packages: Do not shake or empty the contents of any suspicious envelopes or packages. Do not try to clean up powders or fluids. Place the envelope or package in a plastic bag or some other container to prevent leakage of contents. If you do not have another container, then cover the envelope or package with anything (e.g. clothing, paper, trash can, etc.) and do not remove this cover. Then leave the room and close the door, or cordon off the area to prevent others from entering (i.e. keep others away). Finally, wash your hands with soap and water to prevent spreading of any powder to your face or skin. Notify security or an available supervisor, who must notify the emergency controller. If possible, list all the people who were in the room or area when this suspicious letter or package was recognised. Give this list to the emergency controller to follow up and investigate. Remove heavily contaminated clothing and place in a plastic bag that can be seale3d and give the bag to the emergency controller.

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Shut down air conditioning systems in the building. Shower with soap and water as soon as possible. Do not use bleach or a disinfectant on your skin.

10.14 WORK STOPPAGE PROCEDURE: OBJECTIVE:

To initially ensure that any work stoppage is handled in such a way as to minimise loss or damage to company assets, and to ensure that normal work is resumed as quickly as possible. METHOD:

o The General Manager and the HR Manager must be contacted immediately.

o The workforce must be asked to return to work immediately. If they refuse, they should

be asked to move to the canteen area.

o The canteen ( kitchen and sales ) must be closed from operation.

o Once the factory is clear all outside doors must be locked.

o The managers must call together supervisors and engineering staff and co-ordinate a “sweep” of the factory to ensure that there are no risks of fire or damage to equipment.

o The HR Manager should arrange a meeting with the shop stewards to ascertain the

nature of the problem, employee demands etc.

� This must be communicated to the General Manager.

o The shop stewards must be encouraged to get the work force back to work. If they refuse

to return to work, the Managers must co-ordinate the closing of the production lines and the switching off of equipment.

o If the work stoppage takes place at night, a meeting must be set up for no later than 08h00 on the next working day and workers who are unwilling to work should be advised to leave site and go home. Work will be found for any employee willing to work.

o If workers wish to stay on site due to transport problems, they can use the ablution

facilities.

o Employees arriving for the next shift must be appraised of the situation but can only be allowed to start the next shift.

o Efforts must be made to make contact with the outside FAWU Official (through the shop

stewards) to attend the meeting on the next working day.

o Additional security must be called for from the security company.

� NB! If any violence or damage to company property occurs, the SAPS must be called and the site cleared.

10.15 SALVAGE PROCEDURE

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OBJECTIVE:

It is of utmost importance that salvage operations form part of site emergency planning. This process is designed to minimise financial loss. SALVAGE EQUIPMENT: The following salvage equipment is needed for the following situations:

o For moving stock – forklifts, pallet jacks and spare pallets. o For reducing water damage – Portable pumps, dollies filled with sand, drain covers,

tarpaulins and polythene or plastic sheets. o For cleaning up after fires – Brooms, brushes, mops, buckets, squeegees, spades,

cleaning rags, waste and chamois leathers, bags of sawdust, oil cans and heaters for drying purposes.

o For securing of the premises after fires – Hammers and nails, pad locks and various building materials.

PRE – PLANNING FOR SALVAGE: Salvage operations will be carried out by the site fire team, assisted by nominated members from the electrical and engineering departments. The salvage team will operate under instructions of the plant engineer. To ensure that the salvage operations are carried out efficiently, the following should be considered:

o What plant / stock can be moved, how should it be

moved and where to. o The location of storm water drains and drainage channels which could be used for the

removal of water from these buildings and how water can be directed from these.

o The possibility of lessening the effects of smoke by ventilation and containment.

SALVAGE AFTER A FIRE:

• In the event of a fire, salvage work should start as soon as it is safe to do so.

• The first consideration would be to protect vital equipment and stock next to and below the fire floor. Perishables and goods susceptible to water damage should be lifted off the floor and covered, damming up water to prevent flooding of areas not affected by the fire.

• Prevent smoke damage of areas not affected by fire. Keep doors and other internal openings closed.

AFTER THE FIRE:

• Restore automatic extinguishing or detection systems to working condition. To prevent further damage or rust to machinery, dry and oil. If artificial heating is used, this must be carried out under strict supervision.

• Openings in roofs and windows can be temporarily covered to protect against the elements.

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11. Associated Records and Retention Information

RECORD RETENTION PERIOD STORAGE PLACE

Training Records (fire fighting or evacuation drills)

Duration of employment Human Resources Department

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Appendix 1

Evacuation Procedure

ON HEARING THE ALARM

Leave the area by the pre-planned exit route.

Go quickly, but do not run.

Do not stop to collect anything.

Go immediately.

If you have been allocated special duties, perform them

as quickly as possible and then leave the area

immediately.

Go at once to the assembly point. Report to the

Person who is taking the roll call.

Do not leave the assembly point without permission.

Return to work when the “All Clear”

has been sounded.

Security Medical Centre Risk Dept.

9125 9122 9075

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Appendix 2

DUTIES OF ALL EMPLOYEES

WHAT MUST I DO WHEN DISCOVERING AN EMERGENCY? 1. Assess the degree of emergency. Types of emergencies are:

• Fire

• Explosion

• Bomb Threat

• Strikes

• Riots

• Aircraft Crash

• Gas Leak / Obnoxious odour/smell within the production areas.

• Flooding

• Spillage

• Food Safety and security issues 2. In case of: - Minor emergency dial 9125 (Security) or 9122 (Medical Centre) between 08h00 – 12h00. - Serious emergency (including ambulatory casualties and situations requiring rapid intervention

by specialists): a. Contact PC / first aid member/ Risk Controller, failing which b. Dial 9125 Security or *7062 Risk Controller speed dial, failing which c. Raise alarm by means of closest evacuation alarm button - Extremely serious emergency (including casualties who need assistance, are not ambulatory),

and situations requiring immediate intervention by specialist: a. Raise alarm by means of the closest evacuation alarm button. b. Dial 9125 Security or *7062 Risk Controller 3. Get to know your: - Assembly point - Emergency Team - Emergency Team Leader - SHE Representative 4. Do NOT try to manage a situation for which you are not TRAINED.

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Appendix 3

EMERGENCY TEAM DUTIES

1. At the sound of the alarm the Emergency team must assemble at the roll call assembly point as

quickly as possible in order to be accounted for. 2. The Security Officer will immediately inform the Emergency team of the nature of the emergency in

order for the team to assist in the emergency. 3. On arrival at the emergency, the Emergency team must ensure that they have the right equipment for

the type of problem and that they are aware of the potential dangers. 4. The first step should be to assess the situation on hand and make a decision. 1. What type of problem is it? 2. How serious is the problem 3. What needs to be done? 4. Are there any injuries and if so, how many 5. React then by following the following steps: a) Make the area safe e.g. closing of critical valves. b) Remove all injured persons from further danger. c) Conduct basic first aid at this point. d) If possible, have the injured removed to the Medical Centre (Only if safe, otherwise to the

Triage area). e) Contact the Medical Centre (9122) only between 08h00 – 12h00 in case of a medical

emergency f) Then deal with the emergency. 6 Employees who should assist: a) The electrician will isolate all equipment and panels in preparation for the Fire Department or

others in danger of being electrocuted in the problem area (isolate at the substation if unable to reach the problem area.)

b) Production personnel will ensure all bursts or product flows are stemmed by isolating the

problem upstream (using the Fitter to assist you). c) The Fitter will control or make safe any mechanical aspects in conjunction with the Production

personnel.

d) Utilities will shut down boiler, steam lines, CO2 lines, Ammonia and other critical valves.

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Appendix 3a

EMERGENCY TEAM LEADERS

1. Assessment of the premises from a fire prevention and protection point of view. 2. The implementation of effective fire protection measures. 3. The determination of the safest, most effective fire escapes and evacuation routes during an

emergency. 4. To ensure the safe removal of valuable or vital documents and records that may be threatened by fire. 5. To assist the Emergency Controller during an emergency. 6. Ensure all team members are trained and appointed in writing by the Risk Department.

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Appendix 3b

FIRST AID EMERGENCY TEAM MEMBER

1. That he/she is easily identifiable and adequately equipped to perform their duties. 2. Assist or attend to any casualty in the event of an emergency. 3. To assist medical staff or any other outside support service e.g. Fire Department. 4. To assist the Emergency Controller with / during an emergency.

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Appendix 3c

ROLL CALL TAKER'S DUTY

1. The PC is the delegated person to take on the responsibility and duties of a roll call taker. 2. Should the above mentioned not be available, the next senior person present at the time of the

emergency will take on the responsibility and duties of the designated roll call taker. 3. Upon evacuation the roll call taker should take the list from the notice board or designated area to the

assembly area. 4. The roll call taker must report in person to the Security Officer at the assembly point, who is absent

from the roll call list. Regular progress reports should be given to the Security Officer. 5. Should there be a person not accounted for, the Security Officer will immediately impose a search and

rescue using either the emergency team or the fire department. 6. Once all people under the roll call taker's control have been accounted for, they are to remain at the

assembly point to await clearance. 7. The roll call taker is to sign the register and keep it at this point, for central control. 8. Contractors should assemble at the identified location where the most senior person must take roll

call. 9. The roll call taker should ensure that he/she is adequately trained and equipped to perform their duties

and to ensure that they are easily identifiable.

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Appendix 3d

1. ROLL CALL LIST

NAME OF EMPLOYEE POSITION COMPANY NUMBER PRESENT ABSENT

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Appendix 4

EMERGENCY CONTROLLER'S DUTY

(Risk Controller / Maintenance Manager / General Manager)

1. To effectively and efficiently manage emergency situations. 2. Taking charge in the event of an emergency and assume overall command during the emergency. 3. Ensure that immediate action is initiated. 4. Assess the situation from the control centre by communicating with deployed Security Officers. 5. Co-ordinate the event between the 2 main entrances or the various departments. 6. Communicate with EAC on what the exact situation is. 7. Assist the Municipal Fire Department as they may request whilst on site. 8. Communicate with medical staff for their assistance. 9. Send out a clearance message to all assembly points once the emergency is under control. 10. Begin plans for recovery from the emergency. 11. After office hours, the senior Security Officer in charge must act as the Emergency Controller until

either the Security Site Manager or Maintenance Manager or Risk Controller can take control. 12. Initiating formal reports. 13. Comprehensive emergency planning is undertaken with the assistance of the Emergency Action

Committee and that such planning is recorded in the form of a written Emergency Plan. 14. Emergency Planning is reviewed regularly and updated when necessary so as to be optimally

effective.

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Appendix 5

Medical Personnel Emergency Responsibilities

(Occupational Health Nurse(s))

1. In the case of an emergency, the Occupational Health Nurse receiving the call will take all details,

and inform the rest of the EAC team if he/she around. 2. The Occupational Health Nurse will then take the necessary medical equipment and have a

security member accompany her to the emergency scene. 3. When at the scene make assessment regarding the condition and treat accordingly or call

paramedics if necessary. 4. Where extra help is needed, solicit help from the remaining first aiders .

Role Clarity during an Emergency 1. Occupational Health Nurse will take charge of the scene.

2. First aider will take charge of the scene if the Senior Occupational Health Nurse is not present.

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Appendix 6

OUTSIDE SERVICE SUPPORT

- Once the Fire Department or any other outside service e.g. Waste Tech has been notified of an

emergency, Security will meet them at the main exit Gate B (Back gate) and will escort them to the problem area.

- In the event that main exit Gate B (Back gate) becomes inaccessible, Gate A (front gate) will be the

alternative entrance. - The Emergency Team leader is to inform the Firemen or any other outside service on their arrival of

the immediate dangers and hazards, i.e. gas, chemicals, pressures etc. plus the state of the present situation including the size and confines of the area in which the problem exists.

- The Emergency Team should withdraw and let the Fire Department continue, unless otherwise

requested.

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Appendix 7

NEIGHBOURS - NAMES OF CONTACT PERSONS

Along siding bordering Distell grounds Nampak - Bevcan 5 Du Plessis Rd Nuffield Springs Office Hours: Tel: 011 363 1063 After Hours: Tel: 0833124383 Van Loggenberg Rd - North Element 6 1 Debid Rd Nuffield Springs Office Hours: Tel: 011 812 9000 After Hours: Tel: 011 812-9045 Van Loggenberg Rd - North MR Zinc Van Loggenberg Rd Nuffield Springs Office Hours: Tel: 011 3630293 After Hours: Tel: Andre Steyn Contact: 083 391 1980

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Appendix 8

DISTELL SPRINGS CRISIS MANAGEMENT TEAM

Last Updated: July 2012 (*) Speed dial numbers

Position / Job title / Expertise Name Home / Office Tel.No. Cell No./Pager

General Manager Hugo Wium *7276 082 828 0295

Maintenance Manager Gert Kotze *7213 082 868 2566

Materials Manager Albert Kukard *7200 082 777 4887

Production Manager Andre vd Berg *7272 082 821 8784

Site SHEQ

Risk Controller Derek Venter *7268 082 788 2986

Security Site Manager Evert Geldenhuys (011)363 - 9125 072 334 2279

Safety Officer Fanta Nhlabati (01)363 - 9100 082 816 7913

QC Manager Mariska vd Merwe (011)363 - 9065 082 325 0966

Medical Centre Sr Annellene Van Staden (011)363 - 9122 082 757 4964

Emergency Numbers

Ekurhuleni Springs Fire Department Sakkie Pretorius (011)999 - 8917 076 978 7555

Rapid Response Adele Vermaak 0800 172743 0861 113 467

Ekurhuleni Springs Water Quality Vusi Shabangu (011) 999 - 8524 082 742 2905

Ekurhuleni Springs Ambulance Services 011 - 458 0911

Ekurhuleni Springs Traffic Department (011) 360 - 2000

ER 24 James 084 591 8063

HOSPITAL OPTIONS

Parkland Hospital (011) 812 - 4000 082 911

N17 Hospital (011) 365 - 1400

Far East Rand Hospital (011) 817 - 1426

Site Neighbours

Bevcan Mr Vuyo Dlani 011-363-1063 0833124383

MR Zinc Mr. Andre Steyn 011 3630293 083 391 1980

Element 6 Ben van Greuning 011 812 9000 083 265 6875

Corporate Risk

National Risk manager Leticia Davids (021)809 - 7225 082 818 0836

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Appendix 9

EMERGENCY SPILL PROCEDURES OBJECTIVES: The reasons for the implementation of an Emergency Spill Procedure is to minimise the damages caused in the case of a spill, thus reducing the risk to life and the effects on the environment. The procedures are to create awareness and to implement steps that should be followed in the case of a spill. When the situation arises there must be a clear understanding whether the spill poses an immediate threat to life and the environment, or it poses only an environmental threat, as the actions thereafter pertaining to the evacuation will be determined by the situation at hand, and the threat it poses to human life.

TANKER TRUCK SPILLS ON THE ROAD In the event of a Road Spillage the HAZMAT team (0800 147 112) will be contacted which will liase with the Traffic Department and Emergency Services to barricade the area and proceed to clean the spill according to the spill cleaning procedure. TOXIC HAZARDOUS SPILLS In the event of a Toxic Hazardous spill taking place the following steps should be followed: 1. On identifying the spill and assessing the immediate situation at hand the alarm must be raised and

the building evacuated. 2. The responsible persons must be alerted, Emergency Controller, Emergency Teams, Risk Cotroller<

Security, Medical Centre, Management and the Emergency Services. 3. The immediate area should already be evacuated, and depending on the situation at hand, thought

should be given to the surrounding areas. Weather conditions must be monitored. 4. Roll call must be taken, and the Emergency Controller notified. 5. Any immediate action which can safely be carried out to minimise, or isolate the source of the spill

should be carried out and the responsible persons notified of the progress. 6. The Emergency Team who has the correct PPE and training for the situation at hand may perform a

primary attack on the spill, by placing booms, bunding, vapour suppressant materials, absorbents and the covering up of drainage areas, before the Emergency Services arrive.

Should the Emergency Team not have the training or necessary PPE or equipment, the area will be isolated and the Emergency Services called in.

7. Specialist in this field will be called in to safely dispose of the spill and to monitor the effect this has on

the surrounding environment. All toxic/hazardous material spilled must be treated as hazardous waste. This waste must be contained in a spilled container, disposed of as certified hazardous waste at a licensed site.

8. The Risk Department must ensure a safe disposal waste certificate, for the correct disposal of the hazardous waste is received. The Department of Water Affairs and Department of Environmental Affairs and Tourism and the relevant local government departments will be notified immediately by Site Management.

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NON TOXIC SPILLS In the event of a non-toxic spill (e.g. Syrup) taking place the following action shall be taken. 1. On identifying the situation at hand the control room and manager must be informed. 2. The Risk Department and security must also be notified. 3. Responsible persons in the area must take steps to isolate the spill and contain it. Such steps may

include manually isolating valves, bunding, booming, blocking of drains, applying of absorbents and any other steps that may prevent the spill from running.

4. Should the situation at hand require resources beyond our capability, the Emergency Services or

Specialists will be called in to take control of the spill, and the safe disposal of the product will be carried out. Should it be required local government departments, Department of Water Affairs and Department of Environmental Affairs and Tourism will be contacted.

5. After spill replenish spill equipment (i.e. refill spill kit with absorbent or husk).

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Appendix 10

EFFLUENT PLANT - WATER COURSE SPILLAGES Spills during summer months If a spillage is found in the water course leading to the side pond, or already in pond, by either our team or Springs Municipality, either party must inform one another, as well as the Risk Department, on (011) 363-9075. Due to the uncertainty of rainstorms during the summer months, any contaminated water space must immediately be boomed off with the necessary spill clean-up equipment. Water samples must be taken and sent for analysis, immediately stating the urgency of acquiring the results. Spills during Winter Months If a spillage is noted in the water course leading to side pond, or already in side pond, by either our team or Springs Municipality, either party must inform one another, as well as the Risk Department, on (011) 363-9075. Any contaminated water space must immediately be boomed off with the necessary spill clean-up equipment. Water samples must be taken and sent for analysis, once results have been received and they reveal that Distell Springs is responsible, a reputable spill cleaning company (HAZMET – used at the moment) must be called to assist with the clean-up operation. If the results show that Distell Springs is not responsible, these results must be discussed with the Springs Municipality in order to determine what action must be taken. Responsibility for Spillage’s Irrespective of whether or not Distell Springs is responsible for the spillage, we will take all necessary precautions until the results received from the water samples taken confirm if Distell Springs is responsible for the spillage or not. If Distell Springs is responsible for a spillage into the watercourse leading to side pond, an incident report must be created and the incident fully investigated. Additionally, Site Management must contact the Department of Water Affairs and inform them of the spillage. If Distell Springs is not responsible for a spillage into the watercourse then the results must be handed over to the Springs Municipality to be dealt with further.

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Appendix 11

PROCEDURE FOLLOWING A FIRE WHERE RADIO ACTIVE SOURCES ARE PRESENT

1. The area where the radioactive sources are present should be cordoned off and the Engineering

Department notified immediately 2. A radiation level count must be taken to establish the radiation given off by the source. 3. If the radiation level is above 200 milliroentgens/hr the area must remain cordoned off and the

Department of National Health and Population Development contacted for specific instructions (24 hour emergency no.)

4. If the radiation level is below 200 milliroentgens/hr, it must be established whether the safety shutter is

open or closed. 5. If the safety shutter is open it must be closed. 6. Once the safety shutter is closed the source can be removed and stored in a safe place. 7. In the event of the safety shutter jamming in the open position, the source must be removed taking

care not to have persons in front of the source aperture. The source must be stored in a safe place with the aperture faced down until removal for repair or disposal can be organised.

8. If the fire was so intense that the actual capsule surrounding the sealed source becomes damaged. If

the source was made up of Caesium Powder this could leak and if a person came into contact with this powder it may stick to their clothing or shoes.

9. Special care should be taken not to touch anything in the vicinity of the source, unless with a gloved

hand. 10. Once the emergency has been dealt with, persons who entered the contaminated area should gather

in a central place. Clothing or shoes suspected of being contaminated must be carefully removed and placed in plastic bags, and sealed.

All incidents involving radioactivity should be reported to the Department of Health

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Appendix 12

BLUE TRUNK CONTENTS (kept at Security - Reception)

1. 1 x Clipboard 2. 1 x Super – Sound (air horn)

3. 1 x Torch

4. 7 x Torch Batteries

5. 2 x Pair Safety Glasses

6. 1 x Pencil

7. Ear noise Guards

8. Speed Dial List

9. Site Maps

10. 2 x Site Emergency Plans & Procedure

11. 2 x Mutton Cloth

12. Distell Roll Call Registers

13. 1 x Pair Safety Gloves

14. Springs Telephone List

15. Barrier Tape

16. Reflector Jackets

17. Cones

18. Night Search Light

19. Site-Plans of…

19.1 Evacuation Routes and Assembly Points 19.2 Current Rail Siding Network on Site 19.3 Site Services Sewers – all layers plotted on one 19.4 Site Services Steam 19.5 Plan of Springs Parking Allocation 19.6 Site Services Storm water 19.7 Critical Valves

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APPENDIX 13

Site Address:…………………………………………………….. Rescue Plan Ref No:……………………..………

……………………………………………………………………..

……………………………………………………………………..

Location/area:…………………………………………………….

JOB TASK:

Reference No.:…………………………………………

Work at Height Dates: From:…………………………………... To:………………………..……………………….

What is task to be done:……………………………………………………………………………………………………..

………………………………………………………………………………………………………………………………….

………………………………………………………………………………………………………………………………….

………………………………………………………………………………………………………………………………….

Operators:

Names of operators who are involved in the work at height:

1)………………………………………………………....… 2)………………..………………….……………………….

3)…………………………………………………………… 4)……………………………………………………………

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5)…………………………………………………………… 6)……………………………………………………………

The Rescuer is to check all individual suspension trauma straps are in good working condition prior to proceeding with the work at height task and sign below.

7) Signature WAH Rescuer:……………………………………………………… Date:……………………………….

(WAH Rescuer to remain with operators at all times for safety and communications)

RESCUE:

Communication:

What communication systems will be used between the suspended worker and supervisor / rescue team?

(���� as appropriate)

1) Direct voice communication �

2) Whistle �

2) Mobile Phone �

3) Two-way Radios / Headsets �

Emergency Contact:

In the event of an emergency / fall from height the WAH supervisor should immediately alert:

The rescue team and first aid assistance:

Rescue Team Name:………………………………. Name:……………………………….

℡ :………….………….…………… ℡: …………………………………..

First Aider(s) Name:………………………………. Name:……………………………….

℡ :……………..………….………… ℡: …………………………………..

If the site rescue team is unable to affect a rescue within 5 minutes the Fire & Rescue Service and the Ambulance Service are to be called on ℡℡℡℡ -

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Local Accident & Emergency Hospital ℡ - 011 422 1970 / 078 137 4304

In all instances inform the Security of the situation, ℡ - 9125

N.B. Once the rescue team is in attendance and if required, a nominated person is to go to the site entrance to meet, and direct the emergency services, and provide the following information:

Which Floor / how high up the casualty is:…………………………………………………………………………………

Operators’ condition after fall:………………………………………………………………………………………………

Safety of Rescuers:

(����as appropriate)

Are Operators trained competent & in date in use of rescue equipment? Yes � No �

Are Rescue training records in date? Yes � No �

Are there a sufficient number of rescuers available? Yes � No �

Is rescue equipment selected appropriate for nature of work? Yes � No �

What obstructions are in the way of reaching the suspended Operator? (Detail):………………………………..…..

…………………………………………………………………………………………………………………………………...

…………………………………………………………………………………………………………………………………...

Have assessments been made of anchor points, & are they in date for test? Yes � No �

Has consideration been made to method of attaching casualty? Yes � No �

(Detail):………………………………………………………………………………………………………………………...

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………………………………………………………………………………………………………………………………….

How will rescuers get to casualty?

(����as appropriate) (���� as appropriate)

Rescue ladder………..……………………………..� Rollgliss R250 Remote Rescue

Kit………………….�

Keys to building & roof……………………………..�

Elevator…………………………………………………�

Pull casualty in through window / balcony……….� Pull casualty up through floor / slab /

roof…………..�

Climb / abseil down building / structure………….� Suspended access

equipment……………………….�

Aerial equipment from ground…………………….� Crane man

basket…………………….……………….�

What equipment is needed to ensure rescue within 5 minutes in order to minimize suspension trauma?

(���� as appropriate) (���� as appropriate)

Rescue ladder..……………………………………..� Aerial ladder

truck…………….………….…..…….….�

Rollgliss R250 Remote Rescue Kit……………….� Suspended access

equipment…………..………..….�

Toxic shock strap…….……………………………..� Climbing / rope rescue

system………………….…….�

Safety Ropes……………………………….……….� Crane man

basket………….……………….………….�

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MEWP……………….………………………..……..�

Stretcher……………………….………………….…….�

First Aid Kit…………………..……………..….…...� Pneupac

Resuscitator..…….…………….…………....�

If Operative is injured

(���� as appropriate)

Can casualty still be rescued within 5 minutes? Yes � No�

Is a qualified first aider who under stands suspension trauma present? Yes � No�

Who and how will the emergency services and hospital be alerted? (Detail):………………………………………....

………………………………………………………………………………………………………………………………….

How will others be protected? (���� as appropriate)

Assign someone to direct traffic.…………………..�

Set up barriers.………………………………………�

How will Accident scene be protected?

(���� as appropriate)

Prevent further injury or damage.…………………..�

Set up barriers.…………………………………….…�

Preserve wreckage…………………………………..�

Report Incident / Event in normal manner…..….…�

Other Considerations:

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Lone working precautions (Detail):………………………………………………………….…….………………….…….

………………………………………………………………………………………………………………………………….

Unusual features of building / structure (Detail):………………………………………….……..………………………..

………………………………………………………………………………………………………………………………….

Weather Conditions (Detail):……………………………………………………………………..…….…………………...

………………………………………………………………………………………………………………………………….

Proximity to emergency services / hospital (Detail):……………………………………………..…….…………………

………………………………………………………………………………………………………………………………….

Language barriers (agency / contract staff) (Detail):…………………………………………..……….………………..

………………………………………………………………………………………………………………………………….

WORK AT HEIGHT RESCUE PLAN PRODUCED BY:

Rescuer In Charge:

Name (print):……………………………………..………… Position:………………….…….………………………… Signature:……………………………………………………

Date:……………………………………………….………

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APPROVAL OF WORK AT HEIGHT RESCUE PLAN:

Work At Height Supervisor:

Name (print):……………………………………..………… Position:………………….…….………………………… Signature:…………………………………………………… Date:……………………………………………….……… Authorising Manager:

Name (print):……………………………………..………… Position:………………….…….………………………… Signature:…………………………………………………… Date:……………………………………………….………

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Appendix 14 – Site Map

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Appendix 15

TELEPHONE BOMB THREATS CHECKLIST

Write down the exact words of the message as told by the caller.

The following questions should then be asked and the responses should be recorded.

What is the location of the bomb?

What time is it set to go off?

What does it look like?

What type of bomb is it?

What sort of explosives does it use?

Why have you planted it?

Who are you?

Where do you live?

As soon as the call is over, check the automatic display (if fitted) for details of the caller’s number or trace the call if possible through the operator or through automatic number identification. Complete the following.

Details of the Caller

Male Female Child Adult Juvenile

Did you recognise the voice?

Did the caller appear familiar with the site?

Manner of Speech

Normal Hysterical Garbled Rambling Other (please specify below)

Stutter Lisp Other speech impediment (please specify below)

Accent (please specify if recognised)

Did the message appear to have been read or was it spontaneous?

Was the caller speaking fast or slow?

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Caller’s attitude

Background Noise

Noise on the line

Call box pay tone or coins

Operator Interruptions Whispering Children

Giggling Traffic Conversation Typing

Machinery Aircraft Music Church bells

Trains Other (please specify below)

Any other information

Name of person receiving the call

Number of telephone on which the call was received

Date/time of call

CHARACTERISTICS OF A “LETTER BOMB”

1. ENVELOPE WHICH IS UNUSUALLY LARGE;

2. UNKNOWN SENDER, TOO MANY STAMPS FOR THE SIZE OF THE ENVELOPE OR FOREIGN STAMPS;

3. CONTENTS TOO HEAVY FOR THE SIZE OF THE ENVELOPE;

4. IF THERE IS SOMETHING WHICH SOUNDS LOOSE IN THE ENVELOPE;

5. IF THERE IS ANY ROPE WHICH MAY BE STICKING OUT OF THE ENVELOPE;

6. ANY STAINS VISIBLE ON THE ENVELOPE;

7. ANY TYPE OF SMELL ON THE ENVELOPE;

8. AN ENVELOPE FASTENED WITH ROPE AND ADDRESSED TO A PARTICULAR PERSON;

9. ELASTICITY WHICH CAN BE FELT ON THE ENVELOPE;

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INTERNAL EMERGENCY ACTION COMMITTEE/CONTROLLERS APPENDIX � 16

CARD I

FIRE SITUATIONS

FIRE SITUATIONS

FIRE AT: ���������������������������������������������������������������������������������������������������������������������������������� REPORTED AT: ���������������������������������������������������������������������������������������������������������������� ��������� REPORTED ON (DATE): ������������������������������������������������������������������������������������������������ ���������� ����

TIME: �������������������������������������������������������������������������������������������������������������������������������������

REPORTED BY: �������������������������������������������������������������������������������������������������������������������� ���� FROM (DEPARTMENT/BLOCK): ������������������������������������������������������������������������������������������������ ��

YES

NO

TIME/REMARKS

1. NOTIFY FIRE DEPARTMENT 2. ACTIVATE FIRE FIGHTING TEAM(S) – SPECIFY 3. ALERT WARDENS ON:

AFFECTED FLOOR

FLOOR(S) ABOVE

FLOOR(S) BELOW 4. EVACUATE AFFECTED FLOOR AREA 5. IF NECESSARY EVACUATE HIGHER FLOOR(S) 6. IF NECESSARY EVALUATE LOWER FLOOR(S)

7. IF NECESSARY INSTITUTE EMERGENCY SHUTDOWN

8. EMERGENCY SHUTDOWN

9. ANY OTHER ITEMS (SPECIFY)

ANY CASUALTIES IF SO COMPLETE CARD II ����������������������������������������������������������������������������������������������������������������������������������������������

CARD I COMPLETED BY: ��������������������������������������������������

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���������������������������������� SIGNATURE

���������������������������������������������������������������������������������������������������������������������������������������������� THIS IS A PRELIMINARY ACTION CHART/CHECKLIST � DETAILED REPORT MAY WELL BE REQUIRED AT A LATER

DATE. USE BACK OF CARD FOR ANY ADDITIONAL INFORMATION.

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APPENDIX 17

DISTEL SPRINGS EVACUATION EVALUATION

AREA : ……………………….. DATE: …………

1. Was an audible alarm made? Y N

2. Time of alarm.

3. Was alarm effective (I.e. Did evacuation start without delay?) Y N

4. Was assembly point effectively indicated? Y N

5. Did evacuees move quickly and calmly? Y N

6. Did anybody run? Y N

7. Did anybody collect any unnecessary things? Y N

8. Is responsible person clearly identifiable? Y N

9. Did all evacuees report to responsible person in order to have

roll call completed?

10. Was roll call being taken by responsible person? Y N

11. Did responsible person relay any information to attending emergency personnel? Y N

12. Time when all evacuees are recorded.

13. Did all evacuees remain at assembly point untill "All Clear" was Y N

sounded?

14. Was "All Clear" effectively and audibly sounded? Y N

15. Time of "All Clear".

16. Did all evacuees return to work? Y N

17. General attitude of evacuees:

18. Comments:

19. Did relevant emergency teams react? Y N

20. Time of arrival of emergency teams.

21. Comments pertaining to emergency actions taken:

22. Time incident under control.

23. Comments pertaining to action after incident under control:

24. General comments:

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APPENDIX 18

EVALUATION OF THE EMERGENCY TEAM

AREA : ……………………….. DATE: ……………………

CRITERIA

1 Was the first aid fire fighting equipment taken to the incident? Y N

2 Did they assemble at the assembly point? Y N

3 Was this done as quickly as possible? Y N

4 Was the complete Emergency Team accounted for? Y N

5 Was the fire assessed and situation reported to the Emergency Controller? Y N

6 Was the right equipment for the type of problem at hand? Y N

7 Was the Emergency Team and equipment mobilised? Y N

8 Was the situation assessed?

9 Was a reasonable decision made?

10 Was the service members contacted? Y N

11 was the injured persons removed from further damage? Y N

12 was basic first aid applied?

13 Was the injured removed to the Medical Centre

14 Did the Team Members evacuate last? Y N

15 Were all the windows and doors closed on the way out?

16 Was the Emergency Controller kept updated of the situaiton Y N

17 Were the Emergency Team Members and the Roll Call taker all wearing their emergency bibs Y N

18 General Comments:

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APPENDIX 19

EVALUATION OF THE ROLL CALL TAKER

AREA : ……………………….. DATE:………………

CRITERIA

1 Did he / she react immediately to the alarm? Y N

2 Did he / she call all evacuees to order? Y N

3 Did the roll call taker report absentees to the Security Officer? Y N

4 Did he / she make themselves visible at the assembly area? Y N

5 Did he / she take the list from the notice board or designated area to the assembly area? Y N

6 Did he / she cll out the roll? Y N

7 Did he / she make the people move from left to right? Y N

8 Did he / she mark the list off correctly? Y N

9 Did he / she make contact with other assembly areas? Y N

10 Did he / she report any extra people to the other assembly areas? Y N

11 Did he / she keep the people at the assembly point? Y N

12 Did he / she sign the register and keep it at this point? Y N

13 Did he / she consider the contractors? Y N

14 General Comments: