Entry Mode Research and SMEs: A Review and …internal resources may restrict a firm’s choice of...

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Entry Mode Research and SMEs: A Review and Future Research Agenda by Johan Bruneel and Robin De Cock Research on SMEs’ entry modes remains limited and is spread across various, often discon- nected research fields using a broad variety of theories, sample characteristics, and methods. This makes it challenging for researchers to identify interesting research opportunities. Our study inves- tigates the current state of the SME entry mode literature by conducting a systematic literature review of 47 articles. Our review shows that scholars should be more careful when conceptualizing SMEs, and we recommend the use of both quantitative and qualitative longitudinal research designs. We explain how new theories and perspectives might address existing problems and weak- nesses in this literature. Introduction Entry mode—the operational form used to enter foreign markets (Brouthers and Hennart 2007)—is a key issue in international business research. Firms may choose to enter foreign markets alone through direct exports, in part- nership with other companies via contracts with distributors, or by making a direct investment in a foreign country (FDI). In the case of equity investments, firms must decide on the mode (greenfield or acquisition) as well as the level of ownership (full versus shared ownership) (Dikova and van Witteloostuijn 2007). Research on entry modes is valuable because entry mode choice is a very important strategic issue for an internationalizing firm (Pedersen, Petersen, and Benito 2002). First, entry mode choices are important as forces of globalization that drive firms to expand outside their home market to establish effective firm boundaries (Brouthers and Hennart 2007). Second, entry mode choice has a considerable influence on the performance of internationalizing firms (Brouthers 2002; Lu and Beamish 2001; Brouthers and Nakos 2004). Over-investment in foreign markets (Petrou 2009), partners taking advantage of the firm’s knowledge (Tan, Erra- milli, and Liang 2001), and coordination prob- lems caused by lack of control (Anderson and Gatignon 1986) all imply inferior entry mode decisions that may significantly harm the per- formance of an internationalizing firm (Hill, Hwang, and Kim 1990). While entry mode research has focused mainly on multinational enterprises (MNEs), studies have increasingly identified specific characteristics of small and medium-sized enter- prises (SMEs) that influence not only entry mode choice but also entry mode change, man- agement and outcomes. Compared with MNEs, SMEs have a limited resource base, which exac- erbates the long-term impact of entry mode decisions (e.g., Burgel and Murray 2000; George, Wiklund, and Zahra 2005). This lack of Johan Bruneel is assistant professor in entrepreneurship at the Department of Managerial Economics, Strategy, and Innovation at KU Leuven and senior researcher at the department of Management, Technology, and Econom- ics at ETH Zurich. Robin De Cock is postdoc researcher at the Department of Innovation, Entrepreneurship and Service Manage- ment at Ghent University. Address correspondence to: J. Bruneel, KU Leuven KULAK, Kortrijk, Belgium. E-mail: johan.bruneel@ kuleuven-kulak.be. BRUNEEL AND DE COCK 135 Journal of Small Business Management 2016 54(S1), pp. 135–167 doi: 10.1111/jsbm.12291

Transcript of Entry Mode Research and SMEs: A Review and …internal resources may restrict a firm’s choice of...

Page 1: Entry Mode Research and SMEs: A Review and …internal resources may restrict a firm’s choice of entry mode and force it to use inexpensive modes such as exporting or agents (Agndal

Entry Mode Research and SMEs: A Review andFuture Research Agendaby Johan Bruneel and Robin De Cock

Research on SMEs’ entry modes remains limited and is spread across various, often discon-nected research fields using a broad variety of theories, sample characteristics, and methods. Thismakes it challenging for researchers to identify interesting research opportunities. Our study inves-tigates the current state of the SME entry mode literature by conducting a systematic literaturereview of 47 articles. Our review shows that scholars should be more careful when conceptualizingSMEs, and we recommend the use of both quantitative and qualitative longitudinal researchdesigns. We explain how new theories and perspectives might address existing problems and weak-nesses in this literature.

IntroductionEntry mode—the operational form used to

enter foreign markets (Brouthers and Hennart2007)—is a key issue in international businessresearch. Firms may choose to enter foreignmarkets alone through direct exports, in part-nership with other companies via contracts withdistributors, or by making a direct investment ina foreign country (FDI). In the case of equityinvestments, firms must decide on the mode(greenfield or acquisition) as well as the level ofownership (full versus shared ownership)(Dikova and van Witteloostuijn 2007). Researchon entry modes is valuable because entry modechoice is a very important strategic issue for aninternationalizing firm (Pedersen, Petersen, andBenito 2002). First, entry mode choices areimportant as forces of globalization that drivefirms to expand outside their home market toestablish effective firm boundaries (Brouthersand Hennart 2007). Second, entry mode choicehas a considerable influence on the

performance of internationalizing firms(Brouthers 2002; Lu and Beamish 2001;Brouthers and Nakos 2004). Over-investment inforeign markets (Petrou 2009), partners takingadvantage of the firm’s knowledge (Tan, Erra-milli, and Liang 2001), and coordination prob-lems caused by lack of control (Anderson andGatignon 1986) all imply inferior entry modedecisions that may significantly harm the per-formance of an internationalizing firm (Hill,Hwang, and Kim 1990).

While entry mode research has focusedmainly on multinational enterprises (MNEs),studies have increasingly identified specificcharacteristics of small and medium-sized enter-prises (SMEs) that influence not only entrymode choice but also entry mode change, man-agement and outcomes. Compared with MNEs,SMEs have a limited resource base, which exac-erbates the long-term impact of entry modedecisions (e.g., Burgel and Murray 2000;George, Wiklund, and Zahra 2005). This lack of

Johan Bruneel is assistant professor in entrepreneurship at the Department of Managerial Economics, Strategy,and Innovation at KU Leuven and senior researcher at the department of Management, Technology, and Econom-ics at ETH Zurich.

Robin De Cock is postdoc researcher at the Department of Innovation, Entrepreneurship and Service Manage-ment at Ghent University.

Address correspondence to: J. Bruneel, KU Leuven KULAK, Kortrijk, Belgium. E-mail: [email protected].

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doi: 10.1111/jsbm.12291

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internal resources may restrict a firm’s choice ofentry mode and force it to use inexpensivemodes such as exporting or agents (Agndal andChetty 2007). Furthermore, SMEs have differentmanagerial processes and structures that areless rigid, sophisticated and complex (Covielloand Martin 1999). They also tend to interact dif-ferently with their environment (Brouthers andNakos 2004). For example, Li and Qian (2008)find that market dynamics have different effectson the entry mode choices of small and largefirms. Small firms will show a greater preferencefor cooperative entry modes, while large firmswill prefer independent entry modes in dynamicmarkets. Therefore, SMEs will face differentchallenges during the internationalization pro-cess and are likely to make different decisionsfrom large firms. While large firms tend to followpredetermined strategic plans for internationalexpansion, SMEs internationalize in less foresee-able ways, often determined by serendipitousand uncontrollable events (Agndal and Chetty2007; Hutchinson, Quinn, and Alexander 2006).Prater and Ghosh (2005) have shown that largefirms are much more concerned about long-termstrategic planning and prefer strategic alliances,while SMEs use more short-term and informalrelationships to respond quickly to changingbusiness conditions and shorter-term operationalissues. Taken together, these findings show thatthe entry mode strategies of SMEs differ fromthose of their larger counterparts.

Although the literature points to clear dif-ferences in entry mode strategies betweenSMEs and large firms, no study has yet pro-vided a clear and comprehensive overview ofentry mode choices, processes, and outcomesin the context of SMEs. Previous review stud-ies of internationalization provide interestinginsights, but either focus only on the entrymode strategies of large, established compa-nies (e.g., Brouthers and Hennart 2007; Cana-bal and White 2008) or examine SMEinternationalization in general (Coviello andMcAuley 1999; De Clercq et al. 2012; Keuppand Gassmann 2009). This omission is surpris-ing, given that SMEs make a substantial contri-bution to economic development and growth(OECD 2009) and tend increasingly to expandoutside their home markets (George, Wiklund,and Zahra 2005). SME internationalization canbe expected to gain further momentum in anever more globalized world economy (Ripoll�eset al. 2012). Furthermore, the current litera-ture on SMEs’ entry modes is as yet limited,

calling for more extensive research (Brouthers2013; Hennart and Slangen 2014; Maekelbur-ger, Schwens, and Kabst 2012; Pezderka andSinkovics 2011; Ripoll�es and Blesa 2012).Studies in this domain have covered a widevariety of theories, sample characteristics,methods, and entry modes. However, thequestion confronting research scholars in thisfield is where to go from here.

The objectives of this article are twofold.First, we adopt the framework of De Clercqet al.’s (2012) review of the international entre-preneurship literature to review conceptual andempirical studies of the antecedents, processes,and performance outcomes of SME entry modes.We examine how these articles are distributedacross the three phases and explore the emerg-ing themes in the literature. These three phasesform our predetermined analytical frameworkfor a systematic literature review to reveal prob-lems, weaknesses, contradictions and controver-sies (Frank and Hatak 2014). Second, we seekto establish an agenda for future research. Ourreview shows that existing theories and sam-pling methods in the SME entry mode literatureoften lead to contradictory findings that requiredeeper examination and further refinement. Inaddition, the literature on SME entry modeswould benefit from introducing new theories tothe field, such as strategic decision-makingtheory, upper echelon theory, imprintingtheory, and the capability perspective.

Overall, the review offers a number of contri-butions to the literature on entry mode researchin the context of SMEs. First, we contribute tothe SME entry mode literature by pointing outinconsistent results and describing as yet unan-swered issues. Second, our review also showshow methodological and conceptual improve-ments, such as a better conceptualization ofSMEs, the use of longitudinal research designsand different levels of analysis, more consistentdefinitions of entry modes, and solutions toendogeneity issues may improve the field andhelp tackle current challenges in entry moderesearch. Finally, we contribute to the field byintroducing new theories and concepts. Entrymode research might adopt a strategic decision-making perspective to investigate individualantecedents of entry mode choice, or useimprinting theory to analyze how entry modeschange over time, or take a capability perspec-tive to gain a better understanding of the out-comes of entry mode choice.

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MethodWe use a systematic literature review method

to identify, synthesize, and evaluate all relevantstudies using the transparent and replicable pro-cess explained below. Since the existing researchis heterogeneous in terms of theory, methods,and samples, we provide a narrative literaturereview with the objective of revealing problems,weaknesses, contradictions, and controversiesthat offer opportunities for future research (seeproblem identification, Frank and Hatak 2014).In the following sub-sections, we explain ourprocess of selection, screening, assessment, andcategorization of the articles to ensure transpar-ency, focus, and reliability.

Article Screening and SelectionFollowing previous review studies (e.g.,

Brouthers and Hennart 2007; De Clercq et al.2012; Jones, Coviello, and Tang 2011), weincluded only journal articles in our reviewbecause they provide more validated knowledgethan book chapters, dissertations or conferencepapers. In total, we considered five categories ofjournal: entrepreneurship, management, interna-tional business, marketing, and innovation (seeTable 1 for an overview of the journals). The firstfour categories were based on De Clercq et al.(2012), while the fifth was based on Keupp andGassmann’s (2009) review of international entre-preneurship. Entrepreneurship is considered tobe a rapidly growing but relatively young fieldthat has built up a strong knowledge of SMEs, andmore recently of international entrepreneurship.International business is a more established fieldthat is closely related to the management field(Keupp and Gassmann 2009) and is generally themost active in publishing studies on entry modes(Canabal and White 2008). Besides internationalbusiness and international entrepreneurship jour-nals, the field of marketing has proven to be afruitful place for market entry studies (Canabaland White 2008). By combining these five catego-ries of journal, we cross-referenced a broad set ofboth top-ranking and specific journals relevant toour review of SMEs and entry mode research.Two investigators, trained and guided by a seniorinvestigator, screened the journals for relevantarticles published in the last 20 years (1992–2012),as SME entry mode research grew rapidly fromthe beginning of the 1990s. We screened the jour-nals systematically using the following keywords:(1) “SME,” “start-up,” “young firm,” “new ven-ture,” “international entrepreneurship,” “early

internationalization,” “born global,” and “entrymode” in combination with theories and con-structs mentioned in a review of entry moderesearch by Canabal and White (2008); and (2)“transaction cost theory,” “resource-based view,”“institutional theory,” “foreign direct investment,”“licensing,” “exporting,” “performance,” “OLI,”“cultural distance,” “uncertainty,” “control,” “risk,”“capabilities,” and “knowledge.” We also identi-fied additional studies through manual cross-referencing (De Clercq et al. 2012). These proce-dures initially generated 901 articles.

In the second screening of articles, weretained those that addressed SMEs as theirmain subject or included SMEs in their data col-lection. Conceptual articles were included if thediscussion was specifically limited to SMEs orwhen the authors explicitly indicated that thetheoretical framework could also be applied toSMEs. Empirical articles were retained if theyinvestigated entry modes in the context ofSMEs. Empirical papers with mixed samples(both large firms and SMEs) were retainedwhen the authors explicitly stated that the find-ings could be applied to SMEs. As a result ofthis screening, the collection was reduced to245 articles. This procedure was carried out bythe two investigators independently to ensureobjectivity. In case of disagreement, the seniorinvestigator was consulted to reach consensus.

In the third screening, we further limited theset of articles to those that included a discussionof entry modes, articles addressing international-ization in general, without specifically discus-sing entry modes, were therefore removed fromthe set. We observed that a considerable num-ber of articles limited their discussion to SMEsand exporting, and we decided not to retainthese because the focus of our review is on theconcept of entry mode, which extends beyondexporting. Inclusion of these would haveresulted in a review with too great an emphasison exporting and too little on other types ofentry mode. However, articles that consideredexporting in combination with alternative entrymodes were included. The third and finalscreening resulted in a final set of 47 articles, ofwhich 13 were published in entrepreneurshipjournals, four in management journals, 13 ininternational business journals and 17 in mar-keting journals.

Article Analysis and CategorizationThe 47 articles were content analyzed and

coded relative to a predetermined analytical

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Table 1Overview Journals

Journal Conceptualarticles

Quantitativearticles

Qualitativearticles

Total

Entrepreneurship JournalsEntrepreneurship and Regional Development 0 0 0 0Entrepreneurship: Theory and Practice 1 2 0 3International Small Business Journal 0 1 1 2Journal of Business Venturing 0 0 0 0Journal of International Entrepreneurship 0 3 2 5Journal of Small Business and

Enterprise Development0 0 0 0

Journal of Small Business Management 0 2 0 2Small Business Economics 0 1 0 1Management JournalsAcademy of Management Journal 0 2 0 2Academy of Management Review 0 0 0 0Administrative Science Quarterly 0 0 0 0Canadian Journal of Administrative Sciences 0 0 0 0Journal of Management 0 0 0 0Journal of Management Studies 0 1 0 1Management Science 0 0 0 0McKinsey Quarterly 0 0 0 0Organization Science 0 0 0 0Scandinavian Journal of Management 0 0 0 0Sloan Management Review 0 0 0 0Strategic Management Journal 0 1 0 1International Business JournalsHarvard Business Review 0 0 0 0International Business Review 2 3 1 6Journal of Business Research 0 1 0 1Journal of International Business Studies 2 1 0 3Journal of International Management 0 0 0 0Journal of World Business 0 2 0 2Management International Review 0 0 0 0Multinational Business Review 1 0 0 1Review of World Economics 0 0 0 0Marketing JournalsAdvances in International Marketing 0 1 0 1European Journal of Marketing 0 1 1 2Industrial Marketing Management 0 1 0 1International Marketing Review 1 2 1 4Journal of International Marketing 2 3 3 8Journal of Marketing 0 1 0 1Journal of Marketing Research 0 0 0 0Journal of the Academy of Marketing Science 0 0 0 0Innovation JournalsEuropean Research 0 0 0 0Journal of Product Innovation Management 0 0 0 0Research Policy 0 0 0 0Total 9 29 9 47

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framework. Similarly to De Clercq et al. (2012),the articles were coded depending on whichstage of entry mode strategy they addressed: (1)antecedents of first entry mode choice, (2) proc-esses following first entry mode choice, and(3) outcomes of entry mode choice. Next, wecoded each article according to the key per-spective used to frame the discussion of thesethree stages of entry mode choice. Buildingon Brouthers and Hennart (2007), we consid-ered five key perspectives used in studies offirm internationalization: transaction costtheory (TCE), eclectic theory (OLI), resource-based view (RBV), stage theory (STAGE), andnetwork approach (NA).1 We also coded thearticles as either conceptual (9 articles) orempirical (38 articles). For the nine conceptualarticles, we described the theoretical perspec-tives and central ideas. The empirical articleswere coded as either quantitative (29) or qual-itative (9), and we recorded information about(1) sample specifications, (2) home country,(3) nature of data collection (cross-sectional/longitudinal), (4) supported predictions relat-ing to antecedents, processes, and outcomesof entry mode, and (5) unsupported predic-tions. We collated this information in tablesorganized by phase and by type of article:conceptual, empirical qualitative, and empiri-cal quantitative (see Tables 2–4).

Following previous studies (e.g., Keupp andGassmann 2009; Street and Cameron 2007), weclassified the antecedent, process, and outcomevariables into conceptual groups. Groups wereretained if they appeared in at least two articlesincluded in our review. Figure 1 provides anoverview of these groups in each entry modephase. The acronyms in each block of Figure 1refer to the underlying key perspective.

Review of SMEs and EntryMode Research: Antecedents,Processes, and Outcomes

We found that 38 articles (81 percent of allarticles) discussed the antecedents of entrymode choice, while 14 (30 percent) discussedentry processes, and 10 (21 percent) discussedthe performance implications of entry mode

decisions. We discuss the main findings by stageof entry mode below.

Antecedents to Entry Mode ChoiceThe most common types of antecedent are

embedded in TCE and OLI. Two TCE-relatedconcepts surface as important factors influenc-ing entry mode choice: environmental uncer-tainty at the level of industry and country, andasset specificity. The results regarding a relation-ship between environmental uncertainty andentry mode choice are inconclusive. In line withTCE predictions, the findings of most articlesare that SMEs tend to prefer non-equity entrymodes when environmental uncertainty is high(Bradley and Gannon 2000; Brouthers andNakos 2004; Li and Qian 2008), as partnershipsspread SMEs’ risks and thereby reduce theirdirect exposure to uncertainty in foreign mar-kets. However, one study has shown thatgreater uncertainty leads to equity-based entrymodes, as these allow more adaptive decisionmaking than partnership-based entry modes(McNaughton 1996). Results regarding the influ-ence of asset specificity on entry mode choiceare in line with TCE predictions, as SMEs optfor high-control entry modes when asset speci-ficity is high to gain greater control over the useof their knowledge (Bradley and Gannon 2000;Brouthers and Nakos 2004; McNaughton 1996).Some studies have established a link betweenthese two concepts by showing that greaterenvironmental uncertainty strengthens thechoice of high-control entry modes when assetspecificity is high (Erramilli and Rao 1993;Maekelburger, Schwens, and Kabst 2012).

Research using OLI has shown the impor-tance of ownership and location advantages.SMEs with greater ownership and locationaladvantages are more likely to adopt equity-based entry modes (Bradley and Gannon 2000;Brouthers, Brouthers, and Werner 1996; Pinho2007; Shrader, Oviatt, and McDougall 2000). Inan interesting extension to the above-mentionedstudies, Pezderka and Sinkovics (2011) haveconsidered “active online internationalization”as an entry mode in the context of online busi-nesses. In contrast to traditional entry modessuch as partnerships or subsidiaries, active

1Not every article included in this review adopted one of these five perspectives. Five papers employed analternative theory, such as institutional theory (Huang and Sternquist 2007), or the business model literature(Ojala and Tyrv€ainen 2006) to frame the study. We indicate clearly in Tables 2, 3, and 4 which theories wereadopted in each article.

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ange

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rnat

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cess

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ips

and

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work

posi

tion

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usi

nes

sre

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ips

impac

ta

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mm

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ent

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ange

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ance

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ork

on

how

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port

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quen

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ance

BRUNEEL AND DE COCK 141

Page 8: Entry Mode Research and SMEs: A Review and …internal resources may restrict a firm’s choice of entry mode and force it to use inexpensive modes such as exporting or agents (Agndal

Tab

le3

Qual

itat

ive

Em

pir

ical

Art

icle

s(9

)

Auth

or

Th

eory

Focu

sSa

mp

leH

om

eD

ata

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din

gs

Covi

ello

and

Munro

1997

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eth

eory

,N

etw

ork

appro

ach

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ange

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are

SMEs,

size

range

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age

range

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year

s

New

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land

Cro

ss-s

ectional

case

s:4

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itia

lFM

Em

ode

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ere

sult

of

leve

ragi

ng

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initia

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lationsh

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ith

ala

rger

firm

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han

geof

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modes

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sult

of

dev

elop-

men

tof

net

work

of

info

rmal

and

form

alco

nta

cts

Covi

ello

and

Mar

tin

1999

TC

E,St

age

theo

ry,

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work

appro

ach

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e,ch

ange

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ledge

-bas

edse

rvic

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size

range

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age

range

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25

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land

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ectional

case

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SMEs

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ode

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port

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quen

tFM

Em

odes

evolv

eto

allia

nce

sor

join

tve

ntu

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-FM

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ode

choic

ean

dch

ange

isst

rongl

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fluen

ced

by

net

work

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tionsh

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erge

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om

the

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info

r-m

alan

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work

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ips

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l,C

rick

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oung

2004

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nes

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rate

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ange

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enden

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ledge

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edan

dtr

aditio

nal

man

ufa

cturi

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size

<25

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United

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gdom

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ss-s

ectional

case

s:10

SMEs

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etw

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rela

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ips

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ode

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rough

pre

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influen

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ips

on

FME

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hig

her

among

know

ledge

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tensi

veSM

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now

ledge

-inte

nsi

veSM

Es

chan

geto

hig

her

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mm

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ent

modes

while

trad

itio

nal

SMEs

pre

fer

usi

ng

low

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mit-

men

tFM

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Obad

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Age

ncy

theo

ry

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agem

ent,

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form

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ious

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SMEs,

size

range

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entina

(2),

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ce(2

),B

razi

l,C

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mbia

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rael

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nited

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asse

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ign

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dia

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esth

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neg

ativ

ely

affe

cted

by

endoge

nous

(intr

a-firm

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unis

m

JOURNAL OF SMALL BUSINESS MANAGEMENT142

Page 9: Entry Mode Research and SMEs: A Review and …internal resources may restrict a firm’s choice of entry mode and force it to use inexpensive modes such as exporting or agents (Agndal

Tab

le3

Con

tin

ued

Auth

or

Th

eory

Focu

sSa

mp

leH

om

eD

ata

Fin

din

gs

Hutc

hin

son,

Quin

n,an

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lexa

nder

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RB

V,

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work

appro

ach,

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eth

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etai

ler

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.sa

les

turn

ove

rof

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mill

ion

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gdom

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ectional

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diffe

rent

sect

ors

-Im

port

ant

fact

or

influen

cing

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reso

urc

eav

aila

bili

ty-

SMEs

emphas

ize

the

influen

ceof

the

leve

lof

cost

invo

lved

and

the

amount

of

risk

inFM

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oic

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low

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port

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When

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tan

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excl

usi

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tyan

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work

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ach

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igh-

and

low

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size

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en(1

0)N

ewZea

land

(10)

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ss-s

ectional

case

s:20

SMEs

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cy,se

rendip

ity,

and

liabili

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of

aSM

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igge

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hig

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contr

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odes

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rendip

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and

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work

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om

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SMEs

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ajori

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om

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trib

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Busi

nes

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than

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fluen

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di-

rect

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ith

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ird

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tyorg

aniz

atio

ns

BRUNEEL AND DE COCK 143

Page 10: Entry Mode Research and SMEs: A Review and …internal resources may restrict a firm’s choice of entry mode and force it to use inexpensive modes such as exporting or agents (Agndal

Tab

le3

Con

tin

ued

Auth

or

Th

eory

Focu

sSa

mp

leH

om

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ata

Fin

din

gs

Oja

laan

dTyr

v€ ain

en20

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odel

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eso

ftw

are

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size

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nd

Cro

ss-s

ectional

case

s:ei

ght

SMEs

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duct

stra

tegy

mat

ters

for

FME

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ilore

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duct

sso

ldvi

are

pre

senta

tive

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mi-st

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asa

les

subsi

dia

ries

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dm

ass-

mar

ket

pro

duct

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ldvi

aco

oper

ativ

eFM

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ther

busi

nes

sm

odel

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ents

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enue

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ple

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ow

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no

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ode

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etw

ork

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ach

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ange

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wned

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cturi

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with

size

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plo

yees

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nd

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ectional

case

s:ei

ght

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itia

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ode

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port

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esto

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rtim

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initia

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of

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port

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gean

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cial

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cyan

dlia

bili

tyro

les

JOURNAL OF SMALL BUSINESS MANAGEMENT144

Page 11: Entry Mode Research and SMEs: A Review and …internal resources may restrict a firm’s choice of entry mode and force it to use inexpensive modes such as exporting or agents (Agndal

Tab

le4

Quan

tita

tive

Em

pir

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Art

icle

s(2

9)

Auth

or

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emes

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mp

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ecif

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eD

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uth

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iari

es

BRUNEEL AND DE COCK 145

Page 12: Entry Mode Research and SMEs: A Review and …internal resources may restrict a firm’s choice of entry mode and force it to use inexpensive modes such as exporting or agents (Agndal

Tab

le4

Con

tin

ued

Auth

or

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emes

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JOURNAL OF SMALL BUSINESS MANAGEMENT146

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BRUNEEL AND DE COCK 147

Page 14: Entry Mode Research and SMEs: A Review and …internal resources may restrict a firm’s choice of entry mode and force it to use inexpensive modes such as exporting or agents (Agndal

Tab

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Con

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JOURNAL OF SMALL BUSINESS MANAGEMENT148

Page 15: Entry Mode Research and SMEs: A Review and …internal resources may restrict a firm’s choice of entry mode and force it to use inexpensive modes such as exporting or agents (Agndal

Tab

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BRUNEEL AND DE COCK 149

Page 16: Entry Mode Research and SMEs: A Review and …internal resources may restrict a firm’s choice of entry mode and force it to use inexpensive modes such as exporting or agents (Agndal

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online internationalization takes place in the vir-tual domain (Yamin and Sinkovics 2006). Sur-prisingly, few studies have included onlinemarket entry in their analysis of SME entrymode decisions, even though SMEs are morelikely than larger firms to adopt online marketentry (Pezderka and Sinkovics 2011).

Studies using RBV have echoed the findingsof studies employing TCE and OLI: SMEs tendto prefer full-ownership entry modes to protectresource-based advantages such as proprietaryknowledge and capabilities (Akhter and Robles2006; Ekeledo and Sivakumar 2004). Knowl-edge and capabilities have a tacit componentwhich may result in value erosion or loss ofcompetitive advantage when transferred to part-ners (Ripoll�es and Blesa 2012). This relationshipis stronger when the level of uncertainty in thehost market is higher (Schwens, Eiche, andKabst 2011). However, results for the level ofSME resources are inconclusive. Whereas Hutch-inson, Quinn, and Alexander (2006) have shownthat limited resource availability may force SMEsto adopt low-control entry modes, Gleason and

Wiggenhorn (2007) have found that, contrary totheir expectation, larger firms tend to preferjoint ventures over acquisitions.

Finally, some studies have emphasized therole of networks to explain the use of differenttypes of entry mode early in the internationaliza-tion of SMEs, especially those operating inknowledge-intensive industries (e.g., Bell, Crick,and Young 2004). Rather than following astaged internationalization process (Johansonand Vahlne 1977), these studies have shownthat SMEs tend to internationalize early on,using a broad set of entry modes (e.g., Eriksson,Hohenthal, and Lindbergh 2006; Ibeh et al.2004; Prater and Ghosh 2005). The importantrole of networks of formal and informal rela-tionships in the entry mode choices ofknowledge-intensive SMEs has been furtherestablished in several empirical articles usingcase study designs (Coviello and Martin 1999;Coviello and Munro 1997; Kontinen and Ojala2011).

In summary, we note that TCE and OLIare the most frequently used theoretical

Figure 1Literature Overview Framework

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perspectives, followed by RBV and NA. Assetspecificity (TCE), ownership and location advan-tages (OLI), and networks (NA) are importantpredicators of entry mode choice. Comparedwith MNEs, SMEs have lower resource availabil-ity and restricted information-collecting andinformation-processing capabilities, whichmeans that they interact differently with theirenvironment (Li and Qian 2008). However, howthese factors influence SMEs’ entry mode choiceand their approach to environmental uncertaintyremains unclear.

Processes Following Entry Mode ChoiceThe literature on processes following SMEs’

entry mode choices encompasses (1) entrymode change and/or (2) management of entrymodes. Entry mode change is strongly influ-enced by both formal and informal networkrelationships (Coviello and Munro 1997) and bychanges in relationship commitment (Johansonand Vahlne 2009). Network relationships allowSMEs to move quickly to high entry modes suchas sales subsidiaries, enabling them to leapfrogstages in the internationalization process (Bell1995; Coviello and Martin 1999; Coviello andMunro 1997). However, existing studies havebeen based on samples of software- andknowledge-based service SMEs. Studies in thecontext of manufacturing SMEs have found con-tradictory results, as they conclude that mostentry mode changes involve a switch to highercommitment modes such as sales subsidiaries(Agndal and Chetty 2007; Chetty and Agndal2007; Kontinen and Ojala 2011).

Changes in entry mode are primarily theresult of reactions by SMEs to pressure from for-mal relationships (Agndal and Chetty 2007).SMEs typically move to sales subsidiaries inresponse to problems with distributors, such asunsatisfactory performance or opportunisticbehavior. This role of network relationships ininducing entry mode change reflects the liabilityrole of social capital (Chetty and Agndal 2007).In addition, SME’s network relationships mayalso induce changes in entry mode as a result oftheir usefulness (efficacy role) or by generatingunexpected opportunities for change (serendip-ity role). Kontinen and Ojala (2011) providesupport for these roles of social capital in entrymode change in the context of family SMEs.

However, it is not only SMEs’ networks thatinfluence entry mode changes. Building on RBVand international product life-cycle theory(IPLC), conceptual work indicates that entry

mode changes may also be shaped by matura-tion of SMEs’ products (Malhotra, Agarwal, andUlgado 2003). Empirical evidence suggests thatSMEs tend to switch to lower-control entrymodes when knowledge-based assets can beprotected and when there is little investment inproduct marketing (McNaughton and Bell2000). These studies have also shown importantdifferences between knowledge-based and tradi-tional manufacturing SMEs. Knowledge-basedSMEs exhibit a higher propensity to changefrom direct and indirect exporting to higher-commitment modes, whereas traditional manu-facturing SMEs follow the predictions of STAGE(Bell, Crick, and Young 2004).

Studies focusing on the management of entrymodes have drawn mainly on TCE. TCE high-lights the potential problems and risks relatingto opportunism for companies entering intopartnerships or other types of entry mode. Inthe case of parent-foreign subsidiary relation-ships (Obadia and Vida 2006), insufficientincentives and the value of the assets of foreignsubsidiaries may cause endogenous opportun-ism, which is exacerbated by information asym-metries due to inadequate monitoring by theparent firm. In the case of SME-foreign agentrelationships (Zacharakis 1997), it is concludedthat contracts mitigate opportunistic threats.Agents prefer behavior-oriented contracts,whereas SMEs prefer outcome-based contracts.However, agents have a stronger bargainingposition than SMEs because the former are ableto diversify their relationships with differentSMEs and are more familiar with the marketthan the SMEs.

We conclude that NA, RBV, and IPLC arefrequently-used perspectives to explain entrymode change in SMEs. SMEs’ network rela-tionships (NA) and the maturation, protectionand marketing investments of SMEs’ products(IPLC) explain entry mode changes. Studies ofprocesses of entry mode change have notonly shown differences between SMEs andMNEs, but have also found differences in thespeed and propensity of entry mode changebetween SMEs in knowledge-based and tradi-tional manufacturing industries. Researchfocusing on management of entry modes hastended to use the TCE concept of“opportunism” to understand how SMEs han-dle their weaker bargaining positions andincreased vulnerability to opportunism com-pared with MNEs.

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Outcomes of Entry Mode ChoiceThe most important perspective in analysis of

outcomes of SMEs’ entry mode choices is TCE.Researchers using the TCE perspective haveanalyzed the impact of various entry modes onfirm performance, such as non-equity versusequity (Brouthers and Nakos 2004; Rasheed2005) and export versus FDI (Lu and Beamish2001; Majocchi and Zucchella 2003). Entrymode choice based on TCE predictions provesto be normative: SMEs that adopt entry modesbased on TCE tend to perform better than SMEsthat do not. Other studies have considered therole of the environment and have shown thatSMEs benefit more from non-equity modeswhen domestic munificence is high, and morefrom equity entry modes when foreign marketrisk is high (Rasheed 2005).

Some researchers have found more complexrelationships between the type of entry modeused by SMEs and firm performance. Using arare longitudinal data set, Lu and Beamish(2001) found a flattened U-shaped relationshipbetween degree of FDI and firm performance.They further report that export activities have anegative impact on the relationship betweenFDI and performance, and argue that the combi-nation of exporting and FDI increases coordina-tion costs. A study by Majocchi and Zucchella(2003) provides further insights into the rela-tionship between exporting, FDI, and the per-formance of SMEs. They have shown that thenegative relationship between FDI and SME per-formance becomes positive when FDI is pre-ceded by a high level of exporting. Thisresonates with stage theory.

Other work has discussed the performanceof internationalizing SMEs’ affiliates from a TCEperspective. This line of inquiry argues that theperformance of SMEs is negatively affected byendogenous opportunism in foreign subsidiaries(Obadia and Vida 2006), and that a higherdegree of control over foreign affiliates has apositive effect on performance (Beamish andLee 2003).

Despite the dominance of the TCE perspec-tive, researchers have also used RBV to under-stand the relationship between SMEs’ entrymode choice and firm performance. Articlesusing RBV have focused mainly on the linkbetween SME capabilities and performance(Ripoll�es and Blesa 2012), and the influence ofinternational activities on learning (Zahra, Ire-land, and Hitt 2000). Ripoll�es and Blesa (2012)

have shown that marketing capabilities enablegreater benefits to be gained from a choice ofhigh-commitment entry modes, while Zahra,Ireland, and Hitt (2000) find that high-controlentry modes have a positive effect on thebreadth, depth, and speed of technologicallearning.

In conclusion, we find that TCE has domi-nated research on the relationship betweenentry mode and SME performance. Similarly tothe findings on the performance implications ofMNEs’ entry mode choices, SMEs adopting entrymodes based on TCE tend to perform better. AsSMEs’ capabilities differ significantly from thoseof their larger counterparts (Coviello and Munro1997; Forlani, Parthasarathy, and Keaveny2008), RBV also provides useful insights intothe importance of certain types of SME capabil-ities for SME performance. Interestingly, onlyone study has used a longitudinal data set tomeasure performance and found a more com-plex and nuanced relationship.

Future ResearchIn this section, we suggest several avenues

for future research based on our literaturereview. First, we explain future research oppor-tunities by considering methodological issuesfound in our literature review. Then, based onthe analytical framework adopted, we identifyseveral directions for future research on theantecedents, processes, and outcomes of entrymode choice.

Methodological Considerations: SMEs,Sector, and Home Country, Concepts, andData Collection Methods

Empirical studies should seek theoretical con-sensus on the concepts employed and use simi-lar operationalization to ensure comparability offindings between studies to move the field for-ward. Our literature review reveals great diver-sity in the conceptualization of SMEs. Withregard to the age of SMEs, our findings appearsimilar to those of Keupp and Gassmann (2009)and De Clercq et al. (2012): generally, the age ofSMEs is not considered as a sample criterion,and only five articles explicitly mention age as acriterion specifically addressed in the context ofthe entry mode strategies of new ventures. Incontrast, in the studies included in our literaturereview, size proves to be an important criterionfor defining SMEs. The maximum size of an

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SME ranges from less than 200 employees toless than 1,000 employees. These differences insize as a selection criterion for SMEs hindercomparison of the findings of different entrymode studies. However, we suggest that futureentry mode research should be more consciousof conceptualizing SMEs. The use of arbitraryquantitative definitions of SMEs, such as thenumber of employees, considers SMEs as ahomogeneous group of firms. The differing andsometimes even contradictory findings of thesestudies may be caused by their failure to con-sider the heterogeneity of SMEs attributable toqualitative characteristics. Future studies mighttackle the problem of heterogeneity either bytaking a descriptive approach to defining differ-ent typologies of SMEs, or by using a prescrip-tive method to define the type of SME on whichthe study focuses (Frank and Roessl 2015).2

For example, future studies might focus onage differences in sample firms. Older SMEsentering foreign markets will already havedeveloped certain routines and capabilities indomestic operations, while new internationalventures will not be hampered by establishedroutines and structures (Autio, Sapienza, andAlmeida 2000). The learning advantages of new-ness may allow new international ventures tomake bolder moves when entering foreign mar-kets. Age at entry may also influence a firm’sability to change entry mode in response tochanging environmental conditions. Inertia maycause older SMEs to be slow to change entrymode when necessary, whereas new venturesmay have greater ability to respond quickly tochanging requirements. Age at entry may alsohave an impact on the extent to which the SMEis able to reap the benefits of using differenttypes of entry mode. The learning advantages ofnewness may accelerate young internationaliz-ing SMEs’ learning from foreign marketsthrough different types of entry mode. Thisaccelerated learning, in turn, may result inhigher firm performance. Similarly, future stud-ies might provide a more nuanced perspectiveon the role of size in entry mode research. Forexample, size may be an important moderatorin the relationship between transaction costs orresource-based variables and entry mode choice,as resource constraints may prevent SMEs fromadopting the best entry mode according to these

theories. This raises the important question ofwhether SMEs really face an entry mode“decision,” or whether, owing to financialresource constraints, they actually have nochoice.3 Quantitative studies that focus on therole of financial resources might deepen ourunderstanding of how these resources shapeSME entry mode decisions and subsequentchanges for internationalizing SMEs.

In addition to differences in definitions ofSMEs across studies, our review also revealssample heterogeneity with respect to industrysectors, with most empirical articles (25 of 38)relying on samples consisting of SMEs fromboth high-tech and low-tech sectors. Industrysector matters: a key finding of empirical studiesis that knowledge-based SMEs do not follow thesequential stages of internationalization buthave a notable preference for high-control entrymodes (Bradley and Gannon 2000) and buildstrongly on their networks to serve foreign mar-kets (Coviello and Munro 1997). However,industry sector is often relegated to a controlvariable in quantitative studies, while there isgreat potential for further exploration of theinfluence of sector characteristics on entry modechoice and change. Industry characteristics call-ing for more detailed examination include theappropriability regime and the distribution ofcomplementary assets (Teece 1986). Interestingissues include how the strength of the appropri-ability regime or level of specialization of com-plementary assets influence entry mode choice;the moderating effect of the appropriabilityregime and the distribution of complementaryassets on the extent to which SMEs may reapthe benefits of adopting certain entry modes;and the influence of the interplay betweenappropriability regime and distribution of com-plementary assets on the entry mode strategy ofSMEs.

Our literature review shows that mostresearch has been carried out on SMEs with ahome base in Europe or the United States. Apartfrom three articles that include New Zealand asthe home country, no other articles compareEurope, the United States, and the rest of theworld. We therefore suggest an examination ofentry mode strategies for SMEs from emergingeconomies, which are growing at a much fasterpace than advanced economies, and are

2We thank the editor for this suggestion.3We thank an anonymous reviewer for this suggestion.

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increasingly integrating into the worldwideeconomy (Aulakh and Kotabe 2008). The stud-ies included in this literature review show thatmanagers’ experience and networks of informalrelationships influence entry mode choice (Bell,Crick, and Young 2004; Burgel and Murray2000; Coviello and Martin 1999). However,entrepreneurs and managers in emerging econo-mies often do not have relevant business exper-tise and business-related knowledge (Kiss,Danis, and Cavusgil 2012), which raises someinteresting research questions regarding whatmechanisms SMEs in emerging economies relyon to make entry mode decisions. Are they dif-ferent from their counterparts in advancedeconomies and, if so, how? The role of institu-tionally based differences between emergingand advanced economies provide particularopportunities for future research, and such stud-ies might, perhaps, explore the effect of regula-tive, normative, and cognitive burdens on entrymode choice (Kostova and Roth 2002). Ourreview indicates that few studies have examinedentry modes from an institutional perspective,even though this is a core perspective in inter-national entry mode research (Brouthers andHennart 2007). Entry mode research on SMEsfrom both emerging and advanced economiesfrom an institutional perspective would be awelcome extension to the current literature.

Similarly to Brouthers and Hennart (2007),we observe some ambiguity in definitions ofjoint ventures. Some articles treat joint venturesas a stage between a hierarchical and marketgovernance structure (e.g., Forlani, Parthasara-thy, and Keaveny 2008), while others considerthem as purely hierarchical (e.g., Gleason andWiggenhorn 2007). The contradictory findingsof Bradley and Gannon (2000) and Brouthersand Nakos (2004) on the one hand andMcNaughton (1996) on the other hand regard-ing the influence of environmental uncertaintyon entry mode choice are caused by differentdefinitions and operationalizations of environ-mental uncertainty.

Finally, the empirical articles in our reviewhave made use of case studies (8), surveys (25),archival data (4), and a combination of surveyand archival data (1). This shows that the litera-ture has tried to maintain diversity in data col-lection methods, yet the vast majority ofquantitative empirical articles have been basedon cross-sectional data. Only two articles in ourreview have used longitudinal data: Lu andBeamish (2001) used data from 1986 to 1997

and Rasheed (2005) used data from 1992 to1994. Consequently, there is only a limited viewof the effect of changes to factors influencingentry mode antecedents, processes, and out-comes. Further empirical research using quanti-tative and qualitative longitudinal researchdesigns would be valuable to examine thedynamics of entry mode strategies deployed bySMEs and to allow examination of causal ratherthan correlational relationships.

Future Directions for Research onAntecedents

Our literature review reveals five broad ante-cedent categories, ranging from individual- tomeso-level (firm and business relationships), andfinally to broader macro-level (industry and coun-try). While some articles include individual-levelvariables, such as preexisting contacts of decisionmakers (Burgel and Murray 2000), previous man-agerial international experience (Gleason andWiggenhorn 2007), or the entrepreneurial orien-tation of the CEO (Ripoll�es, Blesa, and Monferrer2012) as antecedents, only one paper explicitlyemphasizes the role of the entrepreneur/managerin the decision-making process of entry modechoice (Pinho 2007). This is somewhat surprising,as the small business management and entrepre-neurship literatures emphasize the role of theentrepreneur in firms’ decision-making processes(Shepherd 2011).

Future studies on SMEs’ entry mode strat-egies should draw on the strategic decision-making perspective (Eisenhardt and Zbaracki1992) and upper echelon theory (Hambrick andMason 1984), since these take into account thecharacteristics of managers, the nature of thedecision-making process, the internal powerand politics in an organization, the organiza-tional culture, and the influence of stakeholders.The influence of characteristics of entrepreneursor managers may be of special interest forSMEs, as it is widely considered that entrepre-neurs have an important imprinting effect, notonly on the general strategy of SMEs but also onthe internationalization of small firms (Gilbert,McDougall, and Audretsch 2006). Entrepre-neurs’ characteristics or traits and their roles inidentifying, accessing and leveraging resourcesin the pursuit of opportunity creation and inno-vation are relevant to the body of internationali-zation research (Jones and Coviello 2005).

Decision making may also be influenced bythe personalities of entrepreneurs (Zhao andSeibert 2006). Individuals are confronted by so

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many stimuli, laden with so much ambiguity,complexity, and contradiction, that their person-alities influence how they distill and process thisinformation (Nadkarni and Herrmann 2010).This filtering process influences their strategicchoices and is considered to be central to devel-oping strategies (Shimizu and Hitt 2004). Forinstance, conscientious individuals have a strongneed for achievement and may make differententry mode choices from those with high levelsof openness to experience and a strong toler-ance for ambiguity and flexibility.

Our literature review also reveals that littleattention has been paid to the influence of teamdiversity and team processes on SMEs’ entrymode strategies. Future studies should thereforefocus on how the sum and diversity of individ-ual characteristics lead to certain decisions inthe internationalization process through well-developed intermediary team constructs such asconflict and cohesion (for an overview, seeKlotz et al. 2014). For example, conflict mayhelp teams to consider and thoroughly analyzemore and better entry mode options, but mayalso lead to team exits and loss of the experi-ence and knowledge necessary to guide theSME through the internationalization process.As entrepreneurial teams are dynamic and tendto change over time (Ucbasaran et al. 2003), theimpact of team exits and entries at differentstages of the internationalization process mayshed new light on changes in SMEs’ entry modestrategies.

Finally, not only do individual and team char-acteristics have an impact on decision making ininternationalizing SMEs, but the preexisting net-works of managers may also explain how SMEsenter new international markets. Studies in ourreview have focused on how firm networksinfluence entry mode decisions and have foundevidence that foreign entry choices are drivenby the networks of relationships that venturesestablish (e.g., Coviello and Munro 1997). How-ever, a more detailed approach is needed toinvestigate how personal relationships withinnetworks are built and how personal interac-tions between partners influence entry modechoices.

Our review shows that the current literatureon entry mode strategy draws primarily on TCE,OLI, RBV, STAGE, and NA perspectives. Weencourage future studies to employ other per-spectives to provide novel insights into SMEs’entry mode strategies. The influence of businessmodels and business strategies on entry mode

choices and entry processes offers an interestingavenue for further investigation. Although onlyone study in our literature review devoted atten-tion to the impact of business models on entrymode choices (Ojala and Tyrv€ainen 2006), webelieve that the burgeoning literature on busi-ness models offers an interesting frameworkwithin which to explain variations in the entrymode strategies of SMEs. A business model maybe defined as an organization’s architecture ordesign for creating, delivering and capturingvalue (Zott, Amit, and Massa 2011). It distin-guishes several components or structural ele-ments: (1) the technology and featuresembedded in a company’s product or service,(2) the customer segments targeted, (3) the mar-ket approach, (4) the way in which customersare served and hence value is captured throughcustomer relationships, and (5) the company’scost structure and revenue model (Chesbroughand Rosenbloom 2002; Osterwalder and Pigneur2009). Although not explicitly referencing busi-ness model scholarship, various studies in ourliterature review have pointed to possible rela-tionships between the components of a businessmodel, particularly product characteristics, andthe choice of entry mode (Bell 1995, 1997).These studies indicate that few steps have so farbeen taken to investigate the impact of particu-lar characteristics of an SME’s business modelon entry mode choice, and much more needs tobe done to explore the impact of each of thefive business model components, separately orin concert, on entry mode choice. Future studiesmight, for example, focus on how characteristicsof customer segments targeted in the businessmodel influence entry mode choice. Businessmodels targeting high-end customers requireSMEs to be close to their customers, therebypotentially demanding a different entry modestrategy from SMEs adopting a business modelfocused on low-end customers. The customerrelationship component might also influenceentry mode strategy. For SMEs adopting a busi-ness model that requires dedicated personal cli-ent assistance, equity-based entry modes maybe more appropriate, while for SMEs adopting asoftware-as-a-service (SAAS) model followingthe principles of self-service, non-equity-basedentry modes might be preferred.

Future Directions for Research onProcesses

Initial work in this field has observed thatentry modes change over time as a result of the

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development of network relationships (e.g.,Coviello and Munro 1997). Subsequent qualita-tive studies have examined the role of networksin greater detail and have provided insights intohow the types of relationship and social capitalroles impact entry mode changes (Agndal andChetty 2007; Chetty and Agndal 2007; Kontinenand Ojala 2011). An alternative explanation hasbeen offered by Jones and Coviello’s (2005) con-ceptual work. Entry mode change is invoked byinternal and external triggers and as part of anadaptation process in response to organizationallearning. These two conceptual mechanismsprovide several opportunities for empiricalresearch. For example, attracting venture capitalincreases the resource availability of SMEs sig-nificantly, allowing them to switch from low-control to high-control entry modes. Anotherinteresting internal trigger is negative perform-ance feedback from the current entry modestrategy. When performance falls below a cer-tain aspiration level, firms will take strategicactions to address the performance problem athand (Cyert and March 1963). Building on this,SMEs may change their entry mode strategy ifthe current strategy fails to meet expectations.The behavioral theory of the firm and the con-cept of problematic search might provide afresh perspective on entry mode change.

Complementarily, researchers might studythe impact of external triggers such as environ-mental jolts. While our review shows that spe-cific entry modes are preferable under certainenvironmental conditions, we know very littleabout how change in the environment in whichSMEs operate forces them to adjust their entrymode strategies. Future research might analyzethe impact of environmental changes by makinga distinction between the home country and thehome base, which is the combination of coun-tries in which the SME is active and has accumu-lated operational experience (Zhou and Guill�en2015). For example, imprinting theory(Stinchcombe 1965) might provide the neces-sary theoretical background to analyze whetherthe mode used to serve customers in the homecountry might have long-lasting effects on entrymode strategies in the home base, despitechanges in the external environments of homebase countries.

Our literature review also points to an inter-esting but under-researched topic: the manage-ment of risk associated with foreign marketentry modes (Figueira-de-Lemos, Johanson, andVahlne 2011). Such risk may be the result of

uncertainty relating to potential opportunisticbehavior and information asymmetry whenworking with partners to serve foreign markets(Anderson and Gatignon 1986). This gap is sur-prising, given the importance of agents and dis-tributors to SMEs entering foreign markets (Bell,Crick, and Young 2004). In particular, largepartners provide opportunities for market entry,raising issues about the vulnerability of SMEsand their potential dependence on large part-ners (Coviello and Munro 1997). Future researchmight study how SMEs manage such relation-ships, with a specific focus on non-equity sour-ces of control such as trust. Trust might offer avaluable alternative to equity- or contract-basedcontrol in managing networks of business rela-tionships, and might thereby provide SMEs withthe ability to enter, via intermediaries, foreignmarkets that would otherwise be impossible toaccess (Gao 2004). Future studies might investi-gate the extent to which sharing of knowledge-based assets with intermediaries and environ-mental uncertainty, conceptualized as psychicdistance, might hinder the development of trustand its subsequent use as a control mechanism.Empirical work on such questions might pro-vide novel insights into the boundary conditionsof trust as a non-equity source of control.

Our review shows that all qualitative andquantitative studies on the processes followingentry mode choice have taken a cross-sectionalresearch approach, while longitudinal researchdesigns might reveal more interesting resultswhen studying entry mode processes over time.Longitudinal case studies that examine the inter-play of influence between formal and informalnetworks would bring novel insights into entrymode research. Such studies might movebeyond the observation that networks matter(Agndal and Chetty 2007; Chetty and Agndal2007) and shed light on the dynamics and inter-play between informal relationships at the indi-vidual level and formal relationships at theorganizational level, and how these may influ-ence entry mode change.

Finally, the business model literature alsostresses the dynamic nature of business models(Zott, Amit, and Massa 2011). In fast-paced,globally competitive environments, consumerneeds, technological opportunities, and compet-itor activity are in a constant state of flux. Newopportunities for value creation open up, whileestablished SME profit streams are put at risk(Teece 2007), forcing firms to change or inno-vate in their business model to remain

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successful. This implies that the business modelframework might also be used to explainchanges in entry mode. Future studies mightfocus on how certain components of a businessmodel evolve alongside changes in entry modestrategy.

Future Directions for Research onOutcomes

Similarly to the literature on entry mode strat-egies of MNEs (Brouthers 2013), this reviewshows a lack of research on SME entry modeand performance. The number of articles cover-ing performance outcomes (10) is considerablylower than the number covering the antecedents(38) and processes (14) of entry mode strategy.A potential reason for this lower number is thedifficulty of collecting performance data onSMEs. This gap in the literature is important,since entry mode change is particularly difficultfor resource-constrained SMEs, and thus entrymode choice has long-term implications for firmperformance. Future studies on entry mode–per-formance relationships should pay careful atten-tion to the issue of endogeneity (Brouthers2013). Entry mode choice is often not randombut the result of a managerial decision-makingprocess that includes the analysis of internal andexternal factors. There is a plethora of statisticaltechniques to address endogeneity, rangingfrom relatively simple methods, such as includ-ing control variables and fixed effects, to moreadvanced econometric methods, such as match-ing and propensity models and the instrumentalvariable approach (for an overview, see Reeb,Sakakibara, and Mahmood 2012). However, sta-tistical methods are often used as “crutches orsubstitutes for critical thinking” (Reeb, Sakaki-bara, and Mahmood 2012, p. 216), whereasendogeneity ought to be addressed in terms oftheoretical predictions and mechanisms. Com-parison of the performance of the entry modechoice predicted by theory (e.g., based on TCE,OLI, or RBV) and the actual entry mode used istherefore a fruitful avenue for future research.

Various objective and subjective performancemeasures have been used by the empiricalarticles in our review. These include financialmeasures, such as return on assets and returnon sales (Lu and Beamish 2001), profitability(Majocchi and Zucchella 2003), and interna-tional revenue growth (Rasheed 2005). Otherstudies have used subjective measures, such asthe manager’s overall satisfaction (Beamish andLee 2003) and relative performance compared

to the main competitors (Ripoll�es and Blesa2012). An important consideration when usingfinancial performance measures is the age of thesample firms. Whereas older SMEs may be moreconcerned about the implications of entry modechoice for profitability, their younger counter-parts may be more growth-driven. Future stud-ies should go beyond financial performance toconsider other performance variables such asemployment growth and survival. Studies usingemployment growth as an outcome variablewould be able to examine the influence of entrymode strategy on organizational complexity andresource and knowledge accumulation (Delmar,Davidsson, and Gartner 2003). We find it sur-prising that no study in our review of entrymode research on SMEs has considered survivalas an outcome variable, given its importance inthe literature on small business and entrepre-neurship (Shepherd, Douglas, and Shanley2000). We therefore strongly encourageresearchers to study how SMEs’ entry modestrategies influence firm survival. Although thegrowth and survival of internationalizing SMEsare closely intertwined, they are conceptuallydistinct: “survival does not guarantee growth,and not all growth is profitable” (Sapienza et al.2006, p. 915). The type of entry mode employedby an SME may increase its opportunities forgrowth, but at the same time may expose it togreater survival threats. For example, sales sub-sidiaries may have a positive influence on reve-nue growth but may be detrimental to firmsurvival owing to the greater complexity andrisks associated with managing foreign salesoffices. Consequently, future studies shouldexamine how different types of entry modeinfluence the growth and survival of SMEs.

One study has focused on the effects of dif-ferent types of entry mode on technologicallearning (Zahra, Ireland, and Hitt 2000). Webelieve there is a great opportunity to explorefurther how SMES’ entry mode strategies influ-ence organizational processes. Future studiesmight, for example, use a capability perspectiveto examine whether the heterogeneous experi-ences resulting from the use of different typesof entry mode stimulate the development ofinnovative and marketing capabilities.

LimitationsDespite our attempt to analyze the received

literature on SME entry modes rigorously andobjectively, this review has several limitations.

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Tab

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Tab

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First, we excluded empirical papers that limitedtheir discussion to SMEs and exporting. The aimof our study was to focus on entry mode as aconcept that extends beyond exporting, andincluding these studies would have resulted in areview with too great an emphasis on exporting.Second, we only reviewed entry mode studiespublished in the last 20 years (1992–2012).Third, we screened papers in five different cate-gories of journal. Although this is in line withother reviews on internationalization (De Clercqet al. 2012; Keupp and Gassmann 2009), theremay be other relevant papers and journals thatwe did not consider. However, as we combinedkeyword searches with a cross-referencingsearch, we are confident that we identified themost important articles in the SME entry modeliterature. Fourth, many existing studies havefocused on the entry mode choice of MNEs,while their samples also include smaller firms.We brought together a team of three investiga-tors to assess whether or not we should alsoinclude studies with mixed samples. Weretained those that explicitly reported insightsinto SMEs. While this process was rigorous, westill see this as a limitation of this study.

ConclusionDespite the growing importance of SMEs

choosing, changing and managing entry modestrategies effectively, the literature on SMEs’entry mode strategies is as yet immature: it doesnot provide answers to compelling issues, butreports inconsistent results. We have provided acomprehensive, systematic literature review ofresearch on SMEs’ entry mode strategies organ-ized by antecedents, processes, and performanceoutcomes. Based on our review, we have devel-oped a research agenda by highlighting severalinteresting opportunities at all three stages, andhave provided guidance on how to pursue thesein future studies (for an overview, see Table 5).

From a methodological point of view, moreempirical studies using quantitative and qualita-tive longitudinal research designs are needed toprovide a better understanding of the effects ofchanges in factors influencing entry mode antece-dents, processes, and outcomes. Future studiesshould also pay close attention to endogeneityissues when analyzing entry mode–performancerelationships. From a conceptual point of view,entry mode scholars should be more carefulwhen conceptualizing SMEs, either by describingdifferent types of SMEs or by defining the types

of SME on which their study focuses. Inconsistentresults in the entry mode literature have alsooften been caused by varying definitions of entrymodes and other important concepts.

Finally, introducing new theories and per-spectives might address the existing problemsand weaknesses in this literature. Futureresearch might use a strategic decision-makingperspective to investigate individual antecedentsof entry mode choice, or apply imprintingtheory to analyze how entry modes change overtime, or adopt a capability perspective to gain adeeper understanding of the outcomes of entrymode choice. We hope that the research agendaput forward in our review may inspire furtherexploration of SMEs’ entry mode strategies.

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