Beyond Cost Savings: Driving Business Value from the Cloud Through XaaS
Enterprise Transformation through Cognizant’s XaaS fabric on AWS (ENT222) | AWS re:Invent 2013
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Transcript of Enterprise Transformation through Cognizant’s XaaS fabric on AWS (ENT222) | AWS re:Invent 2013
Enterprise Transformation through
Cognizant’s XaaS Fabric on AWS
Jai Venkat, Ramesh Panuganty, Anthony Prakash
November 14, 2013
Cognizant Cloud Mission
• Lower cost of additional
capacity
• Shorter Time-to-provision
new resources
• Higher utilization of
existing resources
• Lower cost of non-core
operations
• Faster expansion of
business
• Faster monetization of
innovation
• Automated, flexible
management
• Lower cost of
monitoring
• Reduced downtime
• Enhanced customer
experience
• Faster time-to-decision
• Faster time to deploy
changes
Hybrid IT infrastructure
across on-premises and
cloud
Applications that easily
adapt to change, faster to
deploy and are optimal at
resource usage
Business solutions
consumed on-demand,
paid as opex. Eg.. SaaS,
BPaaS
Automated monitoring
and governance across
heterogeneous cloud
platforms and apps
Wh
at?
W
hy?
Cloud accelerates agility by reducing procurement costs, increasing the pace of innovation and scaling resources on-demand.
Business Agility through XaaS*
*Anything-as-a-Service
Cloud Enablement Journey
Workload Assessment
On-Boarding
Migration
Management Cloud Strategy
Discovery, Analysis,
Planning
Current assets, future state
needs, cloud suitability, risk
assessment, landing zones
and roadmap definition
Cloud Management
Monitoring
SLAs
Metering
Billing Governance
Security
Provisioning
Workflow
Policies
Set Up
Hybrid Setup
Templates
Guidelines
Adapters & Wrappers
Enablement
Awareness
Pilot
Applications
Re-host
Replace
Re-engineer
Integrate
Cloud Application Services o Structured workload assessment
o Create scalable and resilient architectures
o Factory-based migration (Migration Foundry)
o SaaS-enable apps
o Hybrid IT
o Enable brokerage services
o Validation
Cloud Management Services o Enable zero touch management
o Self-provisioning
o Auto scaling on-demand
o Service assurance
o Lower admin costs
Cloud Strategy & Roadmap Services o Define what should move, to where and when
o Build a roadmap towards future state – cloud
transformation
Cloud Steps Cloud360 Cloud Plus
Cloud-Enabled Enterprise Transformation Fabric
Cloud-enabled Data Center
Transformation
Flexible Data Center
Leveraging IaaS
Implementation Services Configure, Build, Extend, Integrate, Test, Deploy
Application Engineering Application Migration &
Integration
Applications offered as
XaaS
Human Capital
Management
Customer
Experience
New Business
Insights
Marketing
Collaboration
Mobility
Process
Enablement
Supply Chain
Sales
Virtual Infra
Management
Advanced/ Hybrid
IaaS Data Center XaaS
Cloud-enabled Business
Process Transformation
Efficient & Innovative
Business Processes
Leveraging BPaaS & SaaS Cognizant
IP/Business
cloud
Financials
Management
Transformation Consulting Services Strategy, Envisioning, Business Case, Planning, Architecting, Change Management
Managed Services Operations, Support, Billing, Change Management
Cloud-enabled Application Platform
Transformation
Agile Applications
Leveraging PaaS
Enterprise Cloud Transformation Services
Infrastructure FOR Cloud
Planning, building, managing
infrastructure for cloud
• Dedicated data center services
• Virtual data center services
• Virtual desktop infrastructure
services
Cloud Infrastructure Services
Applications ON Cloud
• Re-hosting, re-engineering, replacing
and integrating applications to/on the
cloud
• XaaS workloads: HPC, Storage,
Environments, COTS products etc.
Cloud Application Services
Software FROM Cloud
Cloud enablement (setup,
customization, integration & testing) of
process-led functional solutions
customized by industry
• CRM, HCM, SCM, ERP
Cloud Software Services
Approach TO Cloud
Cloud Strategy & Roadmap
Services
Current State Assessment, Future State
Cloud Strategy Definition and Cloud
Adoption Roadmap Definition to cover
all the right steps before the leap to
Cloud.
Management OF Clouds
Cloud Management Services
Monitoring, management, automation
& metering of hybrid IT environments
Cognizant Cloud-Enabled
Enterprise Transformation Fabric
XaaS Enabled Enterprise
Transformation Solutions
Partner Ecosystem
Cloud Transformation Framework
A structured ‘factory based’ process framework that helps clients’ migrate their application workloads to a cloud environment.
Cloud Steps
AWS Cloud
Wh
at?
H
ow
?
Wh
ere
?
Pro
gra
m M
an
ag
em
en
t
Go
ve
rnan
ce
Workloads
Strategy & Roadmap Definition
Detailed Workload Assessment
Discovery Analysis Plan
Cloud Migration Foundry
Select Setup Migrate Validate Manage Optimize
Define future state cloud
adoption strategy based on
business and technical drivers,
goals and objectives.
Develop an overall cloud
implementation roadmap to
achieve the defined future
state.
Clarify and enhance the
program vision, capture
requirements, evaluate current
assets, assess suitability for
cloud model.
Cloud Strategy & Roadmap Services
A consultative service offering that helps clients take the right steps before the leap to cloud. This
offering helps analyze the current state of business and technology, identify suitability to adopt cloud
and define the roadmap to embrace cloud, all while employing the precise checks and balances for
successful cloud adoption.
Current State Feasibility
Assessment
Future State Cloud Strategy
Definition Cloud Roadmap Definition
Cloud Strategy & Roadmap Services A
rch
ite
ctu
re D
om
ain
Business
Information
Application
Infrastructure
Oth
er
Fa
cto
rs
Organization &
Processes
Current State
Feasibility Assessment
Future State
Cloud Strategy Definition
Cloud Roadmap
Definition
Cloud Benefits
Cloud Risks
Quality of Service and
SLA (including Security)
Architectural effort for the
cloud model
Cloud Vision
Improvement
Opportunities
Quality of Service and
SLA (including Security)
Cloud Service
Identification
Target & Transitional
Architectures
Solutions towards Target
Architecture
Cloud ROI Planning /
Assessment
Cloud Platform Selection
Prioritize Initiatives &
Programs
Apply Budgetary,
Organizational and other
Constraints
High Level Business
Case (optional)
Develop High Level
Roadmap
Org & Processes- Current
State Maturity
Org & Processes-Target &
Transformational Maturity
States
Organizational Adoption
Strategy & Steps
Detailed Workload Assessment
• What types of applications
do I have across the
enterprise?
• What categories of
workloads do I have?
• What key attributes need to
be considered for an
analysis for cloud
suitability?
• What applications/
workloads are most suitable
candidates for cloud
migration?
• What is the best migration
strategy for my workloads?
• Which applications
display common
attributes?
• Can I organize my
workloads into groups, for
accelerated migration in a
phase-wise manner?
• How do I plan the
migration effort –
schedule & resources?
Discovery Analysis Plan
Hyperplatform with Integrated Features
12
Monitoring & Auto-
Remediation
Metering &
Chargeback
Analytics & Advisor
Provisioning &
Orchestration
13
Any Application, Any Platform. Best Experience, On-Demand Transform IT into a strategic business advantage
Dynamic infrastructures – managed and delivered on-demand
Cloud360 Services
Transform IT to be more Strategic & Agile
Cloud360 Infrastructure
Platforms
Operations & Governance ITSM Application Operations for Cloud Scale Operations
On-demand
Self-Service 24x7 Managed Services
On-Premises Cloud Hybrid IT
Service Mgmt. for Application 1 Service Mgmt. for Application 2 Service Mgmt. for Application 3
Service Management Service
Deployment
Policies &
Automation
HA & Auto
Remediation
Analytics &
Optimization
Measured
Services
Integration Future Proof
14
Cloud360 Any Application, Any Platform, On Demand
Dev/Test Environments Commercial Applications Custom Applications
On-Premises Cloud
Virtual Machines
Storage
Virtual Machines
Storage
Transformation of IT to Meet 3 Goals
Application Availability
Application Performance
Security and Compliance
Consumption & Budgets
On-Demand
Self Service
15
Differentiators
Application centric approach & life-cycle management
Policies & Automation of Operations
Integrated IT Management & Operations
Transformational services
End-to-end services, one point of contact
SaaS, on-premises solutions
Grounds-up design for industry best platforms
Premium partner for industry best providers
Hub & spoke model data-centers
Cloud360 hyperplatform is a manager of cloud services that abstracts, governs and delivers the
best service, and on-demand experience to enterprises.
16
Manage your cloud environments… on the go
Mobile app is available on multiple platforms
View & manage applications that are deployed
Switch across clouds environments
Provision new applications with a single click
Application operations for common use
Dashboard view of application status
Mobile App
Well-organized, intuitive controls for management and monitoring
Responsive layout that works across browsers, devices, and OS
Refreshing user experience
Web App
Ease in integration with existing tools
RESTful APIs for bulk action
Ease in automation
Scheduling of operations
Access independent of operating system
Web Services, Scripting & CLI
17
If LIST (Event ((Status = Open AND Severity = Critical AND Device = CPU), Instance
(“Deployment Name” = production AND “Instance Group Name” = webserver)) > 70
Do SCALEOUT(“app profile.scaleout”)
Performs scale out when more than 70% of VMs in a Webserver resource
pool of production environment are in critical CPU state
If
COUNT (Instance (“Deployment Name” = Production AND “Instance Group
Name” = Webserver)) >= 20
AND
OPERATION (Instance (“Deployment Name” != Production AND “Instance
Group Name” = Webserver), “Create Instance”) = TRUE
Do
“Restrict the operation”
Restricts any user from creating or powering on VMs, in non ProductIon
Environment, if number of powered on VMs are greater than 20
If
LIST (EBSVolume (“Provider Name” = myAWS AND “Volume ID” = vol-12345
AND “Snapshot Count” > 10)) is NOT EMPTY
Do
“Retain EBS Snapshots” (latest 10)
Ensures retention of only the latest 10 Snapshots of a specific volume in AWS
environment
If
LIST (EBSSnapshot (“Creation Date”< -10d)) =! EMPTY
Do
“Delete EBS Snapshots”
Delete Snapshots older than 10 days for any EBS volume
If
Consumption metering (“Compute Date” > -24h AND Usage (“Compute Date”
= -30d) > 50)
Do
Notify the Owner (Usage (Top 5))
Restrict any provisioning operation
If the consumption metering in last 24 hours is 50% over the last 30-day
average, notify the user and also the top 5 users with highest burn rate
Xi Policy Configurator Examples
19
Key Customer Benefits of Managed Cloud Services
Increased Agility Better Governance Management Simplicity
Better Control Increase Productivity Reduced Costs
Outcome-based Services (vs. Response/Resolution times for
incidents)
Pay-by-use
Pricing Model (vs. fixed monthly billing)
On-demand & Continuous
Metrics/Reports (vs. Project Mgmt. Effort)
One-view of application
availability (vs. combining multiple reports/audits)
Faster on-boarding of new
cloud platforms (vs. very long service enablement and
setup)
Instant service for
on-demand applications (vs. 6-8 weeks of eBonding)
Outcome-Based Services (vs. response/resolution times for
incidents)
Pay-By-Use
Managed Services (vs. fixed monthly billing)
On-Demand & Continuous
Metrics/Reports (vs. Project Mgmt. Effort)
Unified View of
Application Information (vs. combining multiple reports/audits)
Faster On-Boarding of New
Cloud Platforms (vs. very long service enablement and
setup)
Instant Service for
On-Demand Applications (vs. 6-8 weeks of eBonding)
20
SnapMirror®
Secure
Private Connectivity AWS Direct Connect Facility
Amazon VPC
On-Premises
AWS
Direct Connect
Reduced Costs
Deploy disaster recovery while activating Amazon EC2 only as needed for test
and failover
Faster Recovery
Orchestrate the entire recovery process and restore your operations much faster
More Reliability
With more automation and ease of use, perform testing more often and ensure
that your recovery plan works reliably
Easy to Setup and Scale
Leverage the scalability provided by Amazon EC2 and the ease of setup provided
by NetApp and Cloud360
Predictable Operating Expense
With a pay-as-you-go model of AWS, pay for your Amazon EC2 resources only
when you use them and avoid upfront Capex for your application servers
Portal Access
Deploy disaster recovery from any location at any time
Integrated Solution: Recovery as a Service
In Partnership with
The Need for Digital Asset Management
Organizations:
• Sales
• Marketing
• Engineering
• Human Resources
• Product Development
Divisions:
• Geographies
• Subsidiaries
• Languages
• Cultures
Types:
• Images
• Videos
• Documents
• Drawings
• Logos
Uses:
• Internet
• Mobile
• Advertising
• Brand Marketing
In 40 months, digital assets rose 1320%
across industries
*Henry Stewart DAM LA 2012 Conf.
How do organizations….
…control spiraling
budgets for digital
asset creation and
infrastructure
complexity
…leverage and
collaborate on
digital assets
across languages
and geographies
…reduce time-to-market
for creation and
distribution of
digital assets
…simplify / unify
processes and
infrastructure for
global digital
asset management
The solution:
assetSERV Product Overview
Platform
Workflow
Business Support
Desk
Application Support Desk
Asset Management Distribution
Cognizant Interactive
Cognizant BPO Services
AWS Storage,
Compute & Network
Single Source Support
Infrastructure
assetSERV Architecture
Signiant Applet
(Accelerated
Distribution)
Other Data
Centers
Authenticated
End Users
assetSERV portal
IDM (Identity
Management)
Appian Server
Application
Server Tomcat
Web Server
Apache
assetSERV SSO
Service Provider
User
DataStore
Open DJ
Signiant Relay
Signiant
Transfer
Engine
MB Core DAM
Storage (Twin
Strata Cloud
Database MS
SQL Server
SAML 2.0:
Federation with external client
Authentication provider
Applet contacts widget to retrieve configuration
file for connecting to Signiant Relay
HTTPS: Secure data
exchange between
user and platform
HTTP LDAP’s
LDAP’s
MediaBeacon
ACTIVE DATA FLOW
PASSIVE DATA FLOW
assetSERV Value
• CAPEX vs. OPEX Benefit • Economies of Scale with Additional
Users
So
lutio
n C
osts
• Significant CAPEX versus OPEX benefit
• License costs per user decline drastically as multiple divisions are on-
boarded and user base grow
Yr 1 Yr 2 Yr 3
DeployedSolution
AssetSERV Pri
ce
pe
r u
se
r
Price per user
Value per
user
250 500 1000 1500 2000 2500 3000
assetSERV Success Stories
Automotive Replaced current hosted DAM solution with feature-rich and scalable assetSERV
for their global community of 17,000 users and 500,000 assets
Info, Media, &
Entertainment
assetSERV will streamline end-to-end management of magazine publishing process
for 40+ titles and 300+ editions worldwide
Consumer Goods Created a Brand Book iPad application driven by assetSERV for 7 global brands
and launched an enterprise marketing DAM for brand management
Life Sciences Leveraged assetSERV for sales collateral creation and management solution,
enabling delivery via iPad for 5 global brands in 22 European countries
To recap…
• From strategy to implementation to
maintenance, Cognizant can help you on your
journey to the AWS cloud.
• Stop by Booth #500 to learn more about how we
transform enterprises with our cloud services
and products.