Enterprise Solutions - Change agents for Business Transformation B. G. Srinivas.

Enterprise Solutions - Change agents for Business Transformation

Enterprise Solutions - Change agents for Business Transformation

B. G. Srinivas

© Infosys Technologies Limited 2003-2004 Slide 2Analyst Meet 2003

** Based on estimates by industry analysts and investment professionals

Market Trends

» Consolidation in market place» Renewed focus on Small and Medium Businesses (SMB) by Tier 1

Packaged Software Vendors» SAP and Amex tie up for Business One

» Oracle’s launch of E-Business Suite (EBS) Special Edition for SMBs

» Microsoft as serious contender in Tier 2 ERP and CRM Solutions» Packaged Software Vendors embracing Web Services

» As per market estimates**, license revenue for ERP by the year 2005 will be in the region of US$ 7.5bn; SCM – US$ 5bn; and CRM – US$ 14bn

» We estimate the downstream services to be in 1:1.5 to license revenue. Services around these packages will amount to approx US$ 40bn by year 2005


Enterprise Solution Services Market Outlook

» Clients focusing on Upgrades and Global Rollouts

» Acceptance of Offshoring for Support and Enhancements has increased

» Larger global players trying to emulate Global Delivery Model

» Key Global Vendor selection criterion:» Width and Depth of services» Ability to prime a contract» Skill set and Domain Expertise» Industry / Solution focus


Infosys Enterprise Solutions – Practice Snapshot

» CAGR of 56%+ in revenue during the last 3 fiscal years

» Offshore of 48.5% in FY 2003

People Strength at Infosys Enterprise Solutions

575

1125

1900

0

500

1000

1500

2000

Q1 FY02 Q1 FY03 Q1 FY04

CAGR : 81%+


World ClassDepth, Width and Quality

Of Services

Business Consulting Services

Domain CompetencyGlobal Delivery

Capabilities

Enterprise Solutions:Multiple Packages and

Industries

» Started in 1998 with about 88 people

» Earliest quarter revenue of US$ 1.7m

» Started with a portfolio of 3 packaged software products

» Over 1900 people in the practice

» Latest quarter revenue of over US$ 30mn

» Expertise in more than a dozen packaged software products

» Delivered more than 140 projects across the globe

» Engaged with more than 83 clients

» One of the fastest growing practices in Infosys

Infosys Enterprise Solutions


PackageImplementation

BusinessUnderstanding

Software Skills

Man

ufac

turin

gM

anuf

actu

ring

App

arel

App

arel

Log

istic

sLo

gis

tics

Ret

ail

Ret

ail

Util

ities

Util

ities

Fin

ance

Fin

ance

Business Transformation

» Business Consulting

» IT Strategy Formulation

» Process Benchmarking

» Process Optimization

Business Transformation

» Business Consulting

» IT Strategy Formulation

» Process Benchmarking

» Process Optimization

Technology Solutions

» Package Evaluation

» Package Implementation

» Custom Software Development

» Deployment & Rollout

» System Integration

» Sustenance

Technology Solutions

» Package Evaluation

» Package Implementation

» Custom Software Development

» Deployment & Rollout

» System Integration

» Sustenance

» Organizational Change

» Transition Strategy & Planning

» Training & Workshops

» Organizational Change

» Transition Strategy & Planning

» Training & Workshops

WMS HK systems, Yantra WMS

WMS HK systems, Yantra WMS

Package Enabled Reengineering

Package Enabled Reengineering

SCM i2, Manugistics

SCM i2, Manugistics

CRM

Siebel, Clarify, Vantive, Oracle

CRM

Siebel, Clarify, Vantive, Oracle

EAI TIBCO, Vitria, MQSeries

EAI TIBCO, Vitria, MQSeries

ERP

SAP, PeopleSoft, Oracle

ERP

SAP, PeopleSoft, Oracle

E-procurement Ariba

E-procurement Ariba

B2B solutionsB2B solutions

Infosys Enterprise Solutions – Breadth ofPackage Solutions


Europe: StockholmBrusselsAmsterdamLondonFrankfurtParis

USA: Atlanta, Boston, Chicago, Dallas, Los Angeles,New York, Fremont, Seattle

Japan: TokyoAustralia: Melbourne

SydneyHong KongSingapore

India: Bangalore, Chennai, Pune Bhubaneswar, Hyderabad, Mangalore, Mohali, MysoreDelhi, Mumbai

Canada: Toronto

World Class Infrastructure

Infosys Enterprise Solutions – Global Delivery Capabilities


The partnership covers Avaya's portfolio of CRM solutions (Avaya Interaction Center, Avaya Commitment Manager & Avaya Business Intelligence).

Customers of PeopleSoft

Oracle worldwide Certified Network partners– (ebusiness suite track)

Yantra development partners (incubated by Infosys)

Customers of SAP.

Siebel Partners

The strategic global relationship focuses on developing, promoting & delivering a comprehensive portfolio of Infosys business solution offerings and enterprise services built using TIBCO products. Infy builds/ develops generally available adapters for Tibco and also supports the same

Some of our Alliances and Relationships


90%+ of all projects delivered on time, within budget

Bottom line responsibility through prime contracting

Ability to commit fixed price and fixed time schedules

Leveraging knowledge assets

Robust methodologies for predictability

Reduced time-to-market, reduced TCO using GDM

Infosys Enterprise Solutions : Execution Excellence


Infosys was chosen over a global consulting firm by one of the largest herbal healthcare and well-being company. The pilot involves Order Fulfillment and Multi-layered marketing solution

for the client

A global diversified manufacturing group chose Infosys for implementation and roll out of a package solution. The final contenders included Infosys and a Global Software Vendor’s

Consulting arm

Engaged by a Clinical Research company to map business processes and develop a custom application based on .NET platform. The application will enable Lab Management for the client’s Drug Development group. Apart from Infosys, the vendors considered included a

global IT behemoth

Infosys partnered with a semiconductor company, subsidiary of a global electronics giant. The engagement involved integration of clients application and provisioning global support. A

well known Packaged Solution Consulting firm was the incumbent vendor, replaced by Infosys

Infosys Enterprise Solutions : Some Key Wins


India as a credible destination for offshoring

Depth of experience across packages

Focus on Industry Solutions

Leveraging Global Alliances

Integration opportunities between JDE and PeopleSoft

Self service capabilities in newer versions of products

Infosys Enterprise Solutions : Growth Drivers for the future….


Infosys Enterprise Solutions : The future growth engine…

Infosys Enterprise Solutions is our growth engine because we:» Are able to create Win-Win Solutions: Deliver on-time, within-budget,

lower TCO solutions while engaging in high growth, high margin segment

» Have a mobile global workforce to deliver high value complex solutions like Global Rollouts

» Engage clients in upstream business and paving way for client engagements downstream

» Have referral base of over 140 projects, while global giants are still setting up India operations

» Have a client base of over 80, with whom we have done prime contracts on strategic initiatives

» Are well poised for consolidation in the market place» Have proven our engagement model: Substantial repeat business

Thank YouThank You

www.infosys.com

Enterprise Solutions - Change agents for Business Transformation B. G. Srinivas.

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Transcript of Enterprise Solutions - Change agents for Business Transformation B. G. Srinivas.