Enterprise Social Technology Book

6
Helping Organizations Harness The Power Of < Social Media > < Social Networking > < Social Relevancy > Enterprise Social Technology

description

Enterprise Social Technology book helps organizations harness the power of social media, social networking and social relevancy.

Transcript of Enterprise Social Technology Book

Page 1: Enterprise Social Technology Book

Helping Organizations Harness The Power Of

< Social Media >< Social Networking >< Social Relevancy >

Enterprise Social Technology 

Page 2: Enterprise Social Technology Book

Social tech is changing the way we do business - is your organization

ready?

www.fpov.com

Page 3: Enterprise Social Technology Book

3 Categories of Social Tech

Social Relevance

Encompasses the online reputation of an individual or organization. Social relevance is already starting to make a difference in the world and will soon have a dramatic impact on a company’s ability to sell products and services.

Social Media

Encompasses the online reputation of an individual or organization. Social relevance is already starting to make a difference in the world and will soon have a dramatic impact on a company’s ability to sell products and services.

Social networking

Which is all about connecting with people through a variety of communication methods and online communities. Since business is all about connections, social networking is going to change how we sell, how we serve customers, how we resolve issues, and how we build relationships with the general public.

11

22

33

www.fpov.com

Page 4: Enterprise Social Technology Book

• Brand awareness• Increased traffic/sales• Repeat customers• Innovation via customers feedback

How to use social tech

Setting Social Tech Goals1

Internal Governance Policies3

Building a River of Information

Online Reputation Management

5

7

The ROI Measurement Process9

Develop Pilot Projects11

Assembling The Social Tech Team2

Integrating Social Technology with Web Properties4

6

Implementing Crowdsourcing8

10

Security and Regulations12

Integrating Social Tech Tools into the Sales Process

Assembling the Organization’s Social Technology tools

www.fpov.com

Page 5: Enterprise Social Technology Book

ROI for Organization

• Create more prospects and customer leads.• Increase sales and peer-to-peer sales reviews.• Improve internal communications and morale (especially if you have offices in various parts of the world).• Build brand awareness and track the effectiveness of the current brand.• Improve customer service and product support.• Improve your ability to recruit top-notch talent to your team.• Increase market intelligence by collecting customer feedback, encouraging customer community and identity, and collecting information about competitors.• Lower operating costs by using crowdsourcing as a means for completing tasks faster and less expensively than at present.

www.fpov.com

Page 6: Enterprise Social Technology Book

Teaching Technology to the Non-Technology Leader.

Technology never stops evolving and we never stop following it. Led by international technology speaker Scott Klososky, we’re a team relentlessly focused on capturing and translating ways organizations can use technology to win markets, adapt cultures, and remain ahead of the curve for years to come. From public and private workshop tracks to full-scale organizational technology assessments and digital outreach blueprint strategies, we’ve got enterprise technology growth covered.

Take a closer look at:

www.fpov.com(405) [email protected]

vision you can use