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Enterprise Resource PlanningSystem Implementation Project

Presentation to the Sub-CommitteeMarch 28, 2012

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UNRWA’s Need for an ERP

• Key objectives are:– Critical need to replace the Agency’s legacy system

for 2014 – Expanding system functionality to manage core

business– Improving the Agency’s monitoring and oversight

capabilities– Supporting management and programme reforms

under the Sustaining Change initiative

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Implementation Approach

• UNRWA is partnering with the World Food Programme (WFP) to implement their ERP

• Offers UNRWA the opportunity to:– adopt streamlined and best practice operational

processes– adopt a system already tailored for a UN

environment– benefit from WFP’s experience and lessons

learned• Supports UN Harmonization of business

practices

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Expected Benefits

• Agency will realize benefits in:–More comprehensive reporting to support

strategic planning – Efficiency & effectiveness of operations

through streamlined processes– Stronger monitoring and oversight through

visibility and transparency of transactions– Enhanced donor reporting

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Project Costs

• ERP included in the General Fund for 2012-13

• Estimated 26 million USD over the biennium– 13 million/ year– Recurring costs approx. 5 Million/year

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ERP Project Update

• MOU signed by UNRWA & WFP in Dec 2011• Project Preparation & fit-gap phase has begun– Phase starts the process of fitting WFP’s system to

UNRWA– Involves detailed fit-gap workshops to finalize the

analysis, project scope and project phasing • Underpinning contracts being put in place for

upcoming phases.

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Next Steps – High Level

• Blueprint Phase (July 2012 – Nov 2012)– finalize the detailed design of the system– produce detailed project plan for realization phase– finalise licensing with SAP

• Realization Phase (Dec 2012 – Sep 2013)– System Build– Acceptance Testing

• Expected Go Live (Jan 2014)– Technical support for legacy systems expires