Enterprise Resource Planning (ERP) Systems.ppt

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    Enterprise ResourcePlanning (ERP) Systems 

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    What is ERP?

     An ERP system is an attempt to integrate

    all functions across a company to a single

    computer system that can serve all those

    functions’ specific needs.

    “Integration” is the key word for ERPimplementation.

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    What is RP?

    It may also integrate key customers and

    suppliers as part of the enterprise’s

    operation. It provides integrated dataase and custom!

    designed report systems.

    It adopts a set of “est practices” for carrying

    out all usiness processes.

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    Major Reasons for Adopting ERP

    Integrate financial information

    Integrate customer order information

    "tandardi#e and speed up operations

    processes

    Reduce inventory

    "tandardi#e $uman Resources

    information

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    Potential Benefits of ERP

    Internal %enefits

    & Integration of a single source of data

    & 'ommon data definition& A real!time system& Increased productivity 

    & Reduced operating costs& Improved internal communication& (oundation for future improvement

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    Potential Benefits of ERP

    E)ternal %enefits

    & Improved customer service and orderfulfillment

    & Improved communication with suppliers andcustomers

    & Enhanced competitive position& Increased sales and profits

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    ERP mplementation Approaches

    *he ig ang + install a single ERP system

    across the entire organi#ation

    (ranchising + Independent ERP systems areinstalled in different units linked y common

    processes, e.g., ookkeeping.

    "lam dunk + install one or several ERPmodules for phased implementation of key

    usiness processes.

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    Major Phases of ERP mplementation (!ent Sandoe" Enterprise ntegration)

    Initiation + develop usiness case, pro-ectscope, and implementation strategy

    Planning + estalish implementation team,determine goals and o-ectives, estalishmetrics

     Analysis and process design + analy#e andimprove e)isting processes, map newprocesses to e adopted y the system

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    Major Phases of ERP mplementation (!ent Sandoe" Enterprise ntegration)

    Reali#ation + install a ase system,customi#ation, and test the system

    *ransition + replace the formal system withthe new system, data conversion

    peration + monitor and improve system

    performance, provide continued training andtechnical support

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    Major #hallenges to ERP mplementation

    /imitations of ERP technical capailities

    Inconsistency with e)isting usiness

    processes'osts ! implementation 0hardware, software,

    training, consulting1 and maintenance

    Impact on organi#ational structure 0frontoffice vs. ack office, product lines, etc.1

    'hanges in employee responsiilities

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    Major #hallenges to ERP mplementation

    (le)iility of software system upgrades

    Implementation timelines

     Availaility of internal technical knowledge

    and resources

    Education and training

    Implementation strategy and e)ecution

    Resistance to change

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    $otal #ost of ERP %&nership (inmillions of ') ME$A roup Sur*ey

      System Medium Average Smallest Largest

    Baan 16.1 13.6 0.8 26.5

    JD Edards 3.! 5." 0.8 21.6

    Las#n 1.! $.1 0.$ 16.$

    %ra&le 5.$ 11.2 1.$ $2.8

    'e#(leS#)t ".$ 15.5 1.3 58.6

    SA' 13.! 52.2 0.8 308.2

    SSA 1." ".6 0." 2!.6

      (rom2 “ Implementation "tudy Reveals 'osts, %enefits,” *hePerformance Advantage, API'", ctoer 3444, p.5

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    Benefits of ERP mplementation(ME$A roup Sur*ey)

    %enefits are mostly in terms of cost containment rather

    than revenue increase.

    67 companies 0out of 871 reported annual savings of

    over 96 millions with the median annual saving of 93.8

    million. :ine companies account for 57.;< of the

    reported savings.

    *he study found that much of the ERP value is inindirect, non!=uantifiale enefits.

     A numer of companies surveyed had a negative net

    present value.

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    ERP mplementation  !ey Ena+lers(AP,# BestPractice Report)

    *he organi#ation is prepared for the change. *he e)ecutive leaders are active and visile in their

    support. *he initiative is seen as a usiness imperative y the

    organi#ation. *he resources are availale to conduct the pro-ect

    completely.

     A good packaged system is used and notcustomi#ed.

    *he user group is trained to use the software eforeit is implemented.

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    ERP mplementation Practices(AP,# BestPractice Report)

    Pro-ect >anagement

    & rgani#ations link implementation teams to oth thetechnical 0I"1 and functional departments.

    & *hey tightly control implementation processes& *hey appropriately use consultants throughout the

    implementation process

    & *hey manage turnover of key implementation employees& *hey have asic usiness reasons for implementation& *hey align implementation with organi#ational strategies

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    ERP mplementation Practices(AP,# BestPractice Report)

    'hange >anagement

    & Redesigned -os call for higher levels of skills and

    accountaility& 'hange management is viewed as more than -ust

    increased training and communication

    & Enterprise!wide systems drive redesigned changes.& *he e)ecutive sponsor is the change agent.& Resistance from the work force 0including

    management1 is the most significant ostacle.

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    ERP mplementation Practices(AP,# BestPractice Report)

    *echnology E)cellence

    & rgani#ations rely heavily on the ERPpackage as the ma-ority of their applicationconfiguration.

    & rgani#ations implement ERP packages on

    time and within udget& rgani#ations centrali#e support groups within

    their I* departments

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    -e& .e*elopments n ERP

     Availaility of we!ased and wireless ERP

    systems

     Adoption of easy!to!install ERP systems

    /inkage to other software systems, e.g.,

    supply chain management system, e!commerce, customer relationship

    management system