Enterprise Resource Planning (ERP), CRM Software Solutions Singapore

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    We leverage upon a wide variety of technologies to develop highly customized

    and scalable commercial grade applications to our customers

    Orchestrate

    technologies to

    deliver superior value

    (Compete, Optimise

    and Scale)

    One Single product

    That meets the entire

    Gamut of business

    requirements

    Commitment toCustomers and

    Shareholders

    Integrity for Trustworthy

    Computing

    Passion for Technology

    mission vision values

    PBA Solutions

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    PBA Solutions is a member ofPBA Group that includes the following companies

    PBA was established in 1987, currently in 12 countries worldwide, staff strength of

    over 200 employees

    Bearings & Components Power Transmission Maintenance Replacement Overhaul

    Direct Drive Linear / Rotary Motors Drive & Motion Control Voice Coil Actuators & Piezo Motors

    Commercial/Military Aircraft & Helicopter Spare Parts

    Consumables/Chemicals Stockist Rotables & Repairables

    Spindle Repairs & Sales

    PBA Singapore

    PBA Technology

    PBA Systems

    PBA Spindles

    PBA Group

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    Software

    Solutions

    Infrastructure

    Services

    Multimedia

    Business

    Process

    Consulting

    Process Analysis

    As-Is and To-Be

    Processes

    Technology

    Consulting

    Strong Pre and

    Post Sales

    Support

    Enterprise Resource

    Planning

    Customer Relationship

    Management

    Business Intelligence

    System Integration

    Network and Hardware

    Planning

    Network and Hardware

    Set-Up, Migration and

    Maintenance

    Email

    Portals - Customer/ Web/

    Support E-Commerce

    Web Design

    Web and Mobile

    Applications

    Core Expertise

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    Global

    Sales

    Trading,

    Distribution,

    & Manufacturing

    Mobile

    Sales

    Personnel

    Deployment

    Support Services & Repair

    Products

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    Products

    Sales&

    Presales

    FulfillmentOperations

    AfterSales

    Global Sales Trading, Distribution

    Manufacturing

    Mobile Sales

    Personnel Deployment

    Support

    Services & Repair

    Supporting End to End Business Processes

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    Global Sales

    Manage all aspects of presales process including Leads, Opportunities, Calls,Meetings, Tasks, Accounts, Contacts, Pipeline, Forecasts

    Anytime, anywhere

    access

    Web 2.0 Technology

    Designed with salespeople in mind

    Visually appealing

    Dashboard driven

    Extremely flexible Team Management at Region, Country, Office and Team level.Centralised Access Control, Decentralised Sharing of data on Need-to-Knowbasis

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    Trading, Distribution, Mfg

    Manage all aspects of fulfillment and operations in Multi-Org, Multi-Tax, Multi-Currency, Multi-Costing and Multi-Accounting environment.

    Processes Supported: Sales, Purchase, Inventory, Warehousing, AR, AP, GL, JobOrder, Material Requirements Planning

    Anytime, anywhere

    access

    Web and Client-

    server access

    Meta-data driven

    application

    Easy to Customize

    Open Architecture

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    Mobile Sales

    Manage a fleet of delivery vehicles/personnels scalably. Fixed overhead for growing

    business.

    Processes Supported: Centralised Order Taking, Order Despatching, Scheduled

    Deliveries, Order Enquiries, Loading/Unloading, Self-service Kiosks, Cash

    Reconciliation

    Android-based

    mobile terminals

    Designed for tech

    illiterate users

    Synchronisation

    when online

    Compatible with

    Trading, Distribution

    and Manufacturing

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    Personnel Deployment

    Project Date Time Incident By

    Horizon Garden Jan 1, 2011 11:00 Visitor carpark flooded John

    Garden Vista Jan 1, 2011 9:18 Swing in children playground not working Kok

    Project Shift Title

    GardenVista

    Morning SSO

    Project Shift Time

    Anchor Morning 12:00

    Attendance Exceptions

    Guard Tour Duty Exceptions

    Incident Feed

    Scale your personnel deployment operations without increasing overhead. Get real-

    time visibility of resource deployment, proactively reallocate, preempt problems.

    Processes Supported: Full human resources processes starting from job application

    to resignation, Deployment Dashboard, Relief Personnels, Flexible Payroll, Contract

    Management

    On-site Terminal for

    Time Attendance

    tracking

    Android terminal for

    tour dutyenforcement

    Control room

    function

    Full-fledged ERP

    functions

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    Service & Repair

    Manage after sales repair services in both B2B and B2C environment.

    Processes Supported: Service Quotation, Inspection, Retail Collection, Service

    Report, Location Transfers, Invoicing, Basic Point-of-Sale

    Customer

    relationship oriented

    (built on CRM)

    Fully web-based,

    easily deployable

    across multiple

    locations

    One-window history

    of specific item

    Workshop

    B2C B2B

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    Support

    Manage professional services support through multiple communication channels.

    Processes Supported: Case creation, case activities, contract management,

    escalation, automatic assignment, knowledgebase,

    Customerrelationship oriented

    (built on CRM)

    Fully web-based,

    easily deployable

    across multiplelocations

    One-window history

    of specific case

    Extensive reporting

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    Trade &

    DistributionRetail

    ProfessionalServices

    Manufacturing

    Construction SecurityServices

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    PBA Solutions Pte Ltd

    2 Woodlands Sector 1

    #03-23

    Woodlands Spectrum 1Singapore 738068

    [email protected]

    www.pbasolutions.com