Enterprise Process Automation – optimaliseer en automatiseer uw bedrijfsprocessen
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Transcript of Enterprise Process Automation – optimaliseer en automatiseer uw bedrijfsprocessen
Enterprise Process Automation powered by SAP CPSEdwin Esser, Global Alliance Director SAP
SAP Nederland, ‘s-Hertogenbosch, 24-05-2012
© 2011 SAP AG. All rights reserved. 2Confidential
EPA transparently automates and orchestrates processes
SAP ERP
•Internal CCMS scheduling
SAP CRM
•Internal CCMS scheduling
SAP BI
•Process Chains
FTP server
•OS tools
Web Services
•Manual tasks
3rd party packaged application
•Own/proprietary schedulingSAP Central Process Scheduling
© 2011 SAP AG. All rights reserved. 3Confidential
Typical symptoms and pains of bumpy business processes
Lack of overall transparency in
business processes
Silo thinking
No business process overview
No common language in business/ IT
End-2-end business processes take
too long
order-2-cash
meter-2-cash
stock replenishment
financial close
Difficulties in changing business
process execution
Changing strategies
Changing regulations
Changing requirements
Service requirements are not fulfilled
Government compliance
SLAs, OLAs, Internal reports
Due to lack of service quality
Due to lack of service speed
© 2011 SAP AG. All rights reserved. 4Confidential
Enterprise process automation with SAP CPS by Redwood
What does it do – how does it help? Automates processes across all enterprise
boundaries
Ensures fast and efficient execution
Delivers reproducible and reliable results
Provides business transparency to all involved
parties
Therefore ensures operational excellence Service requirements are fulfilled
Overall Transparency is provided
Business processes are accelerated
Easy adoption of process flows is possible
© 2011 SAP AG. All rights reserved. 5Confidential
Involve IT in designing your processes:
Blueprint Phase
Enterprise Process Automation speeds innovation,
lowers cost and reduces risk
The process automation ‘canvas’
Design how processes will actually execute, giving
process architects more influence and control over
implementation and execution
Facilitate inclusion of end-to-end process execution in
test development to improve overall quality and reduce
risk
Plan for business user interaction to drive efficiency
and ensure stakeholder visibility throughout the life of
the process
© 2011 SAP AG. All rights reserved. 6Confidential
Involve IT in creating your Business Processes:
Realization Phase
Enterprise Process Automation speeds innovation,
lowers cost and reduces risk
The process automation ‘platform’
Incorporate a standardized platform for process
automation to reduce custom WRICEF development and
significantly shorten build and test cycles
Leverage extensive integrations across SAP and non-
SAP applications to provide single source, enterprise-
wide process automation
Fully test all end-to-end process execution steps as they’ll
run in production to ensure quality outcomes
© 2011 SAP AG. All rights reserved. 7Confidential
Let IT drive your Business Outcomes:
Run Phase
Enterprise Process Automation speeds innovation,
lowers cost and reduces risk
The process automation ‘engine’
Establishes a platform-agnostic, dynamic, event-driven
automation environment enabling IT to adapt quickly to
changing business needs
Business user interface provides decision points and
process transparency to reduce reliance on IT
resources
Orchestrates the change management and promotion
process to increase accuracy and efficiency
© 2011 SAP AG. All rights reserved. 8Confidential
Customer Example
2 million+customers
Billing cycle took 2 days
US$10million increased monthly cash flow
Errors stoppedbills being sent
Situation
Improvecash flow
Disconnect non-payers faster
Take advantageof better terms
Objectives
zReduced billingcycle to 6 hours
Automated error correction
Bills now sentevery day
Results
© 2011 SAP AG. All rights reserved. 9Confidential
Unique integration
Cross-industry
Technologies
Industries
SAP Central Process Scheduling integration scenarios
SAP
Central Process Scheduling
SAP
Industry
Solutions
SAP
EarlyWatch
Alert
SAP
Solution
Manager
SAP
Financial
Closing
cockpit
SAP
Business
Process
Mgmt.
SAP
System
Landscape
Directory
SAP
Human
Capital
Mgmt.
SAP
Bank
Analyzer
SAP
Batch
Input
SAP
Business
Analytics
with HANA
© 2011 SAP AG. All rights reserved. 10Confidential
Why is SAP Central Process Scheduling a multiplier
for the speed of SAP HANA?
SAP HANA
SAP Central
Process
Scheduling
SAP HANA
SAP Central
Process
Scheduling
SAP HANA
SAP Central
Process
Scheduling
SAP HANA
SAP Central
Process
Scheduling
Example business process in different scenarios
© 2011 SAP AG. All rights reserved. 11Confidential
Why Enterprise Process Automation Value to the Business
Performance and Agility
• Greater business process continuity and consistency
• Flexible, real-time process decisions based on immediate business situations
Reliability and Efficiency
• Consistent, predictable, timely business results
• Improved business and IT staff productivity and effectiveness
Speed
• Reduced process delays by removing technology and application barriers
• Fewer manual process steps, errors and rework
Compliance
• Lower business and personal liability risk
Thank You!
Contact information:
Edwin Esser
Global Alliance Director SAP
Altrottstrasse 31
69190 Walldorf, Germany
+49 6227 733613