Oracle Enterprise Manager CABSeptember 27, 2013Kellyn Pot’Vin, Sr. Technical ConsultantEnkitec, LP

Agenda

• Company Background

• Management Environment

• Likes

• Pain Points

• Key Improvements

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Company BackgroundTell us a little about yourself

• Enkitec– Oracle Platinum Partner, with 250 clients, over 100 employees, Exadata and APEX centric.

• Kellyn Pot’vin, Sr. Technical Consultant– ACE Director, Director or Training Days Conference- RMOUG, DB Track Lead- KSCOPE,

(ODTUG).

– Lead Author, Expert Enterprise Manager 12c, June, 2012, Co-Author, Pro SQL Server 2012, Apress.

– Credited with first EM12c in production environment in US, Oct. 2011. Manage multiple clients, all with EM12c environments.

• What is the main reason you use Enterprise Manager?– Automation and self-service style management of the Oracle Environment.

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Management EnvironmentPlease describe your managed environment (provide a picture if available)• If using EM 12c, did you upgrade or start with a fresh install? Please explain:

– Fresh installs. I am often working with Exadata and BP1 upgrades were challenging. I prefer a clean installation and proponent of health checks through each step of the implementation.

• How many EM environments do you have? If more than one, please explain why?– I have six that I maintain as the primary DBA for the client and have another 10 or so as the main

technical resource for my company.

– My company is a consultant firm that manages multiple clients and many desire their own EM12c.

• Number of managed targets and their versions:– Anywhere from 60-1200 targets for each of my clients.

• Deployment configuration for EM: (number/size of OMS and OMR servers, number/platform of agents, if using a DR/HA, how is it implemented?)

– This is massive, but I do have Linux, Sun and Windows OMS and I have targets that are Linux, Sun, Windows, HP-UX.

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Management Environment (cont.)Please describe your managed environment (provide a picture if available)• Other systems integrated with EM in production (other mgmt software, ticketing, etc.)

– I’m currently working to integrate more into the EM12c environment, (BI Publisher, APEX, etc.).

• What key EM functionality do you currently use? What does it help you achieve?– Monitoring, performance tuning, backup, cloning, EM Jobs to replace all cron activity.

• What future EM functionality do plan to utilize in the next year?– More metric extensions to offer more defined alerting on BI Publisher, web transaction mangement.

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LikesWhat are the top five things you like about EM 12c?

• The “self-service” aspect of the product.

• The ability to use the incident manager as a pro-active monitoring tool for warning alerts vs. email “white noise”.

• ASH Analytics, ADDM new features.

• EM Jobs to replace old job management systems.

• EMCLI, the command line offers power to the DBA to script and build out what wasn’t possible before.

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Pain PointsWhat are the five biggest pain points you’ve encountered with EM 12c?

• Patching the EM12c should be as easy as the patch plans for any other system. Almost requires a second EM12c to create.

• That many think it’s out of the box ready, not realizing the setup requirements.

• Windows deployment for agents- SIMPLIFY THIS.

• EM Job management- problem jobs can be difficult to manage/reschedule.

• No global library for metric extensions.

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Key ImprovementsWhat are your top requests for product improvements in 2014? Why are they important to you?

• EMCLI documentation needs to be improved upon.

• EM Job migration utility- needed for those with jobs.

• Address bugs more effectively before release- too many releases in short time due to this.

• Improve the Windows deployment feature for agents.

• Stop letting people think that not having an “all green” status summary is normal…

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