IBM Sales and Distribution

Enterprise assetmanagement forhealthcare

Highlights● Increase asset use and availability● Reduce operating and maintenance

costs● Support higher quality of care● Meet service delivery requirements● Improve compliance with

regulations

Maximizing service delivery while managing a sophisticated mix ofcomputerized devices, tools and equipment, systems and technologiesis challenging for most healthcare organizations. The ability to proactively monitor these different types of assets in a fast-paced environment is critical to improving quality of care, and the enterpriseasset management solution for healthcare, based on IBM® Maximo®software, can help.

Improve care with better asset managementAs mergers and acquisitions become more prevalent in the healthcareindustry, the need to manage assets across multiple facilities is increas-ingly challenging. At the same time, maintaining compliance with reg-ulations can increase the need for asset activity documentation. To helpmeet these critical needs, our asset management solution can help yourorganization maintain the quality of hospital equipment and, as aresult, enhance the services delivered to patients. The IBM Maximosoftware portfolio enables hospitals and hospital networks to betterrespond to changing business requirements by helping to increaseequipment availability, reduce operating and maintenance costs, andsupport higher quality services that can improve patient care and satisfaction.

Solution briefHealthcare

Improve care delivery and efficiency

Better asset management can help your hospital maximizeservice quality, reduce risk of noncompliance, and managecosts, while assuring the availability of all assets. Using ourenterprise asset management solution, powered byIBM Maximo software, your organization can better coordinate the needs of diverse physical facilities within yourenterprise while maintaining specific functions within thesedifferent facilities. Our solution includes specific capabilitiesfor healthcare. These include the calibration of instruments,tools and special equipment; support for electronic signa-tures, records and audits; support for asset-related correctiveand preventive action (CAPA); validation project support; andintegration with document management systems.

Managing assets across the organizationOur asset management solution can help your healthcareorganization support business objectives and respond to newdemands by helping you to better manage materials, compli-ance efforts, technology and facilities throughout the organi-zation. Our solution is designed using a single, integratedsoftware technology platform, allowing your hospital or system to gain enterprise-wide visibility into comprehensiveinformation about facilities, equipment and IT assets. Views of all assets help to identify the untapped potential ofthese resources, while helping ensure that equipment is readyfor use when needed and assets are utilized more effectively.Our solution allows your organization to keep a pulse onassets across materials, compliance efforts, technology andfacilities.

Monitor healthcare equipment availability and performanceIt is vital that healthcare tools—ranging from specializedequipment such as surgical supplies, to diagnostic equipmentsuch as ultrasound machines, to equipment used for directpatient care such as cardiac monitoring devices—be available

IBM Sales and DistributionSolution brief

and in prime working condition when needed. Solutionsbased on IBM Maximo’s comprehensive software suite canenable your organization to track, monitor and manage theperformance of critical or strategic assets, as well as test andmaintain equipment as needed.

Healthcare

IBM Sales and DistributionSolution brief

Streamline complianceIn addition to operational compliance, asset management is amandate with which hospitals and healthcare organizationmust comply. For example, in the United States, the JointCommission requires reporting compliance for medicalequipment inventory and medical equipment maintenanceplan standards. In addition to helping organizations bettermanage this requirement, our solution can help organizationsaddress other federal, state and local regulations.

Optimize technology assetsBetter asset management can help to optimize the use of cur-rent and emerging technologies such as real-time locationsystems (RTLS) for asset and patient tracking. Our solutioncan help your business determine the best practices forinspection and maintenance of these assets and automateprocesses to improve work priority while addressing otherregulatory requirements. Additionally, our solution can helpyou manage IT and IT-related services including service-levelagreements and contracts. Our solution was developed toalign with IT Information Library® (ITIL®) for best prac-tices and standards that support the delivery of high qualityIT services.

Manage facilities across functions andlocationsA key benefit of the enterprise asset management solution,powered by IBM Maximo software, is improved managementof diverse physical facilities at different locations. Our solu-tion can help provide a unified view of all of your facilitiesincluding specific facilities within each physical building thatmay range from traditional offices to operating rooms.Whether your healthcare enterprise focuses on providinghospital-based inpatient care and/or care in outpatient clinicsor free-standing surgical, imaging, laboratory or emergencycare centers, our asset management solution can help youmanage and maintain the requirements of these differentfacilities.

Integrated and comprehensive capabilitiesOur asset management solution provides an integratedapproach to managing all clinical, IT and strategic enterpriseassets to help your organization:

● Unify comprehensive asset life cycle and maintenance on asingle platform.

● Manage asset deployment, specifications, monitoring, cali-bration, costing and tracking from a single system.

Healthcare

Please Recycle

For more informationTo learn more about the asset management solution forhealthcare, please contact your IBM representative orIBM Business Partner, or visit: ibm.com/healthcare

© Copyright IBM Corporation 2009

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Produced in the United States of AmericaDecember 2009All Rights Reserved

IBM, the IBM logo, ibm.com, and Maximo are trademarks or registered trademarks of International Business Machines Corporation in the United States, other countries, or both. If these and otherIBM trademarked terms are marked on their first occurrence in thisinformation with a trademark symbol (® or ™), these symbols indicateU.S. registered or common law trademarks owned by IBM at the timethis information was published. Such trademarks may also be registeredor common law trademarks in other countries. A current list ofIBM trademarks is available on the Web at “Copyright and trademarkinformation” at ibm.com/legal/copytrade.shtml

ITIL is a registered trademark, and a registered community trademark ofthe Office of Government Commerce, and is registered in the U.S.Patent and Trademark Office.

IT Infrastructure Library is a registered trademark of the CentralComputer and Telecommunications Agency which is now part of theOffice of Government Commerce.

Other product, company or service names may be trademarks or servicemarks of others.

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ConclusionThe enterprise asset management solution for healthcarefrom IBM can help your organization increase equipmentavailability, reduce operating and maintenance costs, andmaintain higher quality requirements and standards. Thisoptimized performance includes the ability to manage thecomplete lifecycle of all critical assets—beginning with plan-ning and procurement, and extending through deployment,tracking, maintenance and disposal. With this solution youcan better manage output capacity to meet patient expecta-tions while helping ensure continuous quality improvementand required quality controls.

● Adapt to changing business requirements and connect withother enterprise systems through a flexible business processconfiguration platform and scalable service-oriented architecture (SOA).

● Align service levels with business objectives by definingservice offerings and establishing service-level agreements(SLAs).

● Manage vendor contracts with comprehensive support forpurchasing, leasing, renting, warranties, rates, and master,blanket and user-defined contracts.

● Address long- and short-term planning, preventive, reactiveand condition-based maintenance, schedule management,resource optimization and key performance indicators.

● Plan inventory to meet maintenance demands to make theright parts available at the right location when needed.

● Provide visibility into all enterprise assets, their conditionand work processes for better planning and control.