Ensim Confidential Ensim The Hosting Automation Company
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Ensim Confidential Ensim The Hosting Automation Company April 24, 2001
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Transcript of Ensim Confidential Ensim The Hosting Automation Company
Ensim Confidential
EnsimThe Hosting Automation Company
April 24, 2001
Ensim Confidential
Agenda
About Ensim Market Products and Solutions Ensim and Microsoft
Ensim Confidential
Service Provider Value Chain
ExodusQwest
ISPASP
Web Host
ISPASP
Web Host
service resellerserverless ISP
web design
Customer e.g. SMB
Data Center/NetworkOperator
Hosting Provider
Hosting Service Reseller
End Customer
PING, POWER, PIPES
INETERNET DATA CENTERS
Ensim Confidential
ISPs, Web Hosts, IDC’s
Increase Revenues Define and roll out new and differentiated services quickly
Reduce Operating Expenses Better utilization of IT/Operations staff Optimize utilization of data center and server capacity
Improve Customer Satisfaction Empower resellers and customers to subscribe and
configure their own services
Ensim Confidential
Hosting Provider Challenges:Limited or No Automation
Customer
SP Sales orService Portal
Streaming
Plan A $1
Plan B $1
Plan C $1
Streaming
Plan A $1
Plan B $1
Plan C $1
Messaging
Plan A $5 / box
Plan B $10 / box
Plan C $15 / box
Messaging
Plan A $5 / box
Plan B $10 / box
Plan C $15 / box
Collaboration
Plan A $6 / user
Plan B $6 / user
Plan C $6 / user
Collaboration
Plan A $6 / user
Plan B $6 / user
Plan C $6 / user
Reseller
Plan A $150
Plan B $250
Plan C $450
Reseller
Plan A $150
Plan B $250
Plan C $450
Dedicated
Plan A $150
Plan B $250
Plan C $450
Dedicated
Plan A $150
Plan B $250
Plan C $450
E-Comm erce
Plan A $85
Plan B $150
Plan C $250
E-Comm erce
Plan A $85
Plan B $150
Plan C $250
Virtual Hos ting
Plan A $19.95
Plan B $24.95
Plan C $19.95
Virtual Hos ting
Plan A $19.95
Plan B $24.95
Plan C $19.95
Hosting Provider Website
Our Service Plans
Streaming
Plan A $1
Plan B $1
Plan C $1
Streaming
Plan A $1
Plan B $1
Plan C $1
Messaging
Plan A $5 / box
Plan B $10 / box
Plan C $15 / box
Messaging
Plan A $5 / box
Plan B $10 / box
Plan C $15 / box
Collaboration
Plan A $6 / user
Plan B $6 / user
Plan C $6 / user
Collaboration
Plan A $6 / user
Plan B $6 / user
Plan C $6 / user
Reseller
Plan A $150
Plan B $250
Plan C $450
Reseller
Plan A $150
Plan B $250
Plan C $450
Dedicated
Plan A $150
Plan B $250
Plan C $450
Dedicated
Plan A $150
Plan B $250
Plan C $450
E-Comm erce
Plan A $85
Plan B $150
Plan C $250
E-Comm erce
Plan A $85
Plan B $150
Plan C $250
Virtual Hos ting
Plan A $19.95
Plan B $24.95
Plan C $19.95
Virtual Hos ting
Plan A $19.95
Plan B $24.95
Plan C $19.95
Hosting Provider Website
Our Service Plans
Application Services
CustomerNotified
5 6
Customer Accesses Services
3
Customer places order
1
SP Defines Service
2
SP Posts Service on Web Site
4
SP Provisions Activates Service
7
SP Bills for
Service
People Process Scripts
FW, LB, Storage, Access
Network Services
Ensim Confidential
Hosting Provider Challenges
Manual Solutions Don’t Scale
Differentiating themselves from Competition
Provisioning Hosted Services
Provisioning Network Services
Managing a Heterogeneous Server Farm
Guaranteeing Service Quality
Adding New Service Offerings
Upgrading Systems and Software
24 X 7 Operations
Hiring More IT Professionals
Integrating Back Office Systems
Getting Some Sleep
AUTOMATE – MANAGE – SCALEAUTOMATE – MANAGE – SCALE
Ensim Confidential
Hosting Automation Components
Billing Provisioning
Reseller
Management
Workflow
Manager
Order Entry
Order
Management
Network
Activation
Workforce
Management
Application
Activation
Ensim Confidential
Order Entry
Order
Validation
Inventory
Order Management
Sales Force
Automation
(Sales People)
CRM
(Call Centers)Web
Portal
(Online)
Wholesale
Orders
Product
Catalog
Points of Order Entry
Ensim Confidential
Ensim Solution
Hosting operations platform
WE should say how SXC does it..
Ensim Confidential
ServerXchange
Customer
SP Sales orService Portal
Streaming
Plan A $1
Plan B $1
Plan C $1
Streaming
Plan A $1
Plan B $1
Plan C $1
Messaging
Plan A $5 / box
Plan B $10 / box
Plan C $15 / box
Messaging
Plan A $5 / box
Plan B $10 / box
Plan C $15 / box
Collaboration
Plan A $6 / user
Plan B $6 / user
Plan C $6 / user
Collaboration
Plan A $6 / user
Plan B $6 / user
Plan C $6 / user
Reseller
Plan A $150
Plan B $250
Plan C $450
Reseller
Plan A $150
Plan B $250
Plan C $450
Dedicated
Plan A $150
Plan B $250
Plan C $450
Dedicated
Plan A $150
Plan B $250
Plan C $450
E-Comm erce
Plan A $85
Plan B $150
Plan C $250
E-Comm erce
Plan A $85
Plan B $150
Plan C $250
Virtual Hos ting
Plan A $19.95
Plan B $24.95
Plan C $19.95
Virtual Hos ting
Plan A $19.95
Plan B $24.95
Plan C $19.95
Hosting Provider Website
Our Service Plans
Streaming
Plan A $1
Plan B $1
Plan C $1
Streaming
Plan A $1
Plan B $1
Plan C $1
Messaging
Plan A $5 / box
Plan B $10 / box
Plan C $15 / box
Messaging
Plan A $5 / box
Plan B $10 / box
Plan C $15 / box
Collaboration
Plan A $6 / user
Plan B $6 / user
Plan C $6 / user
Collaboration
Plan A $6 / user
Plan B $6 / user
Plan C $6 / user
Reseller
Plan A $150
Plan B $250
Plan C $450
Reseller
Plan A $150
Plan B $250
Plan C $450
Dedicated
Plan A $150
Plan B $250
Plan C $450
Dedicated
Plan A $150
Plan B $250
Plan C $450
E-Comm erce
Plan A $85
Plan B $150
Plan C $250
E-Comm erce
Plan A $85
Plan B $150
Plan C $250
Virtual Hos ting
Plan A $19.95
Plan B $24.95
Plan C $19.95
Virtual Hos ting
Plan A $19.95
Plan B $24.95
Plan C $19.95
Hosting Provider Website
Our Service Plans
Server Farm
CustomerNotified
5 6
Customer Accesses Services
3
Customer places order
1
SP Defines Service
2
SP Posts Service on Web Site
4
SP Provisions Activates Service
7
SP Bills for
Service
Ensim Confidential
ServerXchange - Hosting Operations Platform
ServerXchange
FW, LB, Storage, DNS
Infrastructure Manager*
Customer Manager
Provisioning, Billing, CRM
App Manager
ISP Interfaces Customer Interfaces
Server Manager
Ensim Confidential
EnsimThe Hosting Automation Company
