Enriching Your Maximo and Facilities Management with Emptoris Solutions, Featuring Oglethorpe Power...
Transcript of Enriching Your Maximo and Facilities Management with Emptoris Solutions, Featuring Oglethorpe Power...
Proprietary & Confidential 8/9/11
Service Contracts in Maximo “A study of contract management integration with Emptoris”
Presented by: DeeDee Washington – Maximo Business Systems Analyst, Supply Chain Services Norris Minnis – Contract Agent, Supply Chain Services
Proprietary & Confidential 8/9/11
• Headquartered in Tucker, GA • Established in 1974 • Owned by and serve its 38 EMCs • One of the nation's largest power
supply cooperatives • Has more than $8 billion in assets • Provide electricity to over 4.1 million
Georgians • Portfolio includes natural gas,
hydroelectric, coal and nuclear generating plants
• Combined capacity of ~7,059 MWH and purchased power
Our Company
Proprietary & Confidential 8/9/11
Maximo Configuration
Hartwell Energy Facility Doyle Generating Plant
Sewell Creek Energy Facility
Hawk Road Energy Facility
Thomas A. Smith Plant OPC Headquarters
Smarr Energy Facility Talbot Energy Facility
Rocky Mountain Hydroelectric Plant
Single Organization - Multi-Site (9) - ~165 End Users
Proprietary & Confidential 8/9/11
Maximo Evolution
Year Major Project/Initiative 2003 Initial Maximo 5.1 Implementation (replaces MPAC)
2004 Maximo 5.2.2 Upgrade
2005 Labor Reporting Lawson Payroll Interface
2006 Maximo 5.2.5 Patch Add-on Desktop Requisition app Maximo 5.2.6 Patch
2007 Maximo 6.2.1 Upgrade
2008 Contracts Assessment
2009 Contracts Implementation Maximo Integration – Hawk Road Plant
2010 Maximo Integration – Hartwell Plant Add-on Visual Planner
2011 Maximo Integration – Doyle Plant
2012 Maximo Integration – T.A. Smith Plant
2013 Maximo v7.5.0.4 Upgrade Add-On IBM Scheduler and IBM Calibration Add-On Interloc Informer and Interloc Mailer
Proprietary & Confidential 8/9/11
Core Business Usage
MODULE APPLICATION Assets Assets, Asset Templates, Locations, Failure
Codes Contracts Terms and Conditions, Master Contracts*,
Purchase Contracts* Financial Chart of Accounts
Inventory Inventory, Inventory Usage, Shipment Receiving, Condition Codes, Item Master*, Service Items, Storerooms
Planning Job Plans*, Routes
Preventive Maintenance
Preventive Maintenance
Purchasing Company Master*, Companies, Purchase Requisitions*, Purchase Orders*, Request for Quotations, Receiving*, Invoices*
Resources Crafts, Labor, People, Person Groups, Calendars
Self Service/Service Desk
Desktop Requisitions, Service Requests* * Workflow enabled
Proprietary & Confidential 8/9/11
Service Contracts Process - Creation OUStN CSS ST CP S
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Service Contracts Process - Payment Al .1$1 NFS S $TF I>$
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Insurance Administration
• Company Insurance requirements documentation • New Insurance application • Worker’s Compensation notation • Insurance Expiration escalation
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GSA Setup – T&Cs
• Communication Templates • Legal requirement security and enforcement
• Standard T&Cs auto populated • Merge fields used
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GSA Setup - Document
Maximo Strengths: - Merge fields - Document formatting - Dynamic Page
Breaking Emptoris Strengths: - Process Integration - Supplier
Management - Sourcing - Contract
Management
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GSA Setup – Document
Maximo Strengths: - Based on Company Insurance & GSA Properties Emptoris Strengths: - Supplier Life cycle Mgmt - Spend Analysis - Compliance Mgmt
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Task Release Creation – T&Cs
• Communication Templates • Merge fields used
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Task Release Creation - Document
Maximo Strengths: - Merge fields - Document formatting Emptoris Strengths: - Vendor Management - Process Integration
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Key Benefits
• Automated Process • Time Improvements • Enforceable Security • Improved Controls • Enhanced Communications • Process Transparency
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Contracts Metrics • m1•
YTD Count
5,000 4,387
4,000
3,000
2,000 •YTDCount
1,000 367
958
0
Master Purchase Invoices
Contracts Contracts (Task (GSAs) Releases)
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Next Steps
• eSourcing Assessment • Scheduled Invoice Payments • Labor Rate Contracts • Different Contract Types • Extension Beyond Plant Operations
© 2013 IBM Corporation
Maximo Enrichment with Emptoris Solutions K Merrill February 25, 2014
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Maximo with Emptoris Enabling Organization’s To:
Refine Maximo Strategy ~ Granular Visibility
Identify Volatility & Maximize Predictability
Support Maximo Users by Enriching the Functionality Internally & Externally
Enhance the Corporate Backbone Investment by Improving Compliance & Mitigating Risk Gaps
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Maximize and lock in savings with advanced sourcing and enterprise contract management capabilities
Analyze enterprise spend across systems and effectively source and manage complex categories
Strategic Supply Management Goals Maximo with Emptoris
Effectively manage supplier information, relationships and processes to ensure compliance and mitigate risk
Enterprise and Category Spend Management Source to Contract Supplier Management,
Risk and Compliance
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Leading Utility Company Integrated Maximo and Emptoris
Create P/O’s
Demand Mgt
Requisitions
Requisitions eSourcing
Contract Management
Competitive Bidding
Workflow: RFI RFP
Auction
Decision Support
Contract Negotiation Workflow
Master Clause library
Supplier Profiles
Event Awards
MSF
T - B
izTa
lk S
erve
r
Browz Suppliers of Record
Adds, updates
Bids for POs
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360 degree supplier view, including Maximo services suppliers, for effective supplier management and risk management
Supplier Lifecycle
Management Manage Supplier
Performance
Contracts Management
Automate Process Improve Control
Maximo Continued
Compliance & Risk
Mitigation
Standardized, best practices SOW – Contract creation & optimization & visibility that responds to business needs
‘True’ Asset Management Complete management of Maximo services SOW & external resources, including large project management
Maximo Compliance &
Risk
Spend Analytics Mining Maximo data to
detect leakage
Sourcing Improve Productivity
& Build Self-Reliance
Flexible Marrying Maximo & Emptoris
Services Procurement
Centralized SOW & External Resource
Management
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Plan
+ +
Corporate Governance and Compliance =
Improve Productivity
Increase Savings
Mitigate
Risk
Program & Request Management
Centralized Data Management
360 Dashboard Reporting and Visibility
Negotiate Manage
Source Qualify Suppliers
Analyze Spend Contract Execute
Orders
Evaluate Supplier Risk & Perf.
Track Compliance
IBM Emptoris Strategic Supply Management
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Program & Request Management
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Supplier Qualification Supplier Discovery Web based, logic driven supplier registration Detailed category assessments Automated approval workflow
Value Maintain one portal for all suppliers
Quickly identify and onboard new suppliers
Enforce compliance with corporate standards
Conduct market analysis to find the best suppliers
IBM Emptoris Strategic Supply Management Supplier Qualification
Source Qualify Suppliers
Analyze Spend Contract Execute
Orders
Evaluate Supplier Risk & Perf.
Track Compliance
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Program & Request Management
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Sourcing Capabilities Buyer Survey, RFI, RFQ, RFP, Auctions Best Practice Category Templates Automated scoring & ranking Easy to use online and offline bidding interface What-if bid comparison & savings analysis reporting Value Streamline RFx creation – run more events
Analyze RFx results faster and more efficiently
Track savings by category, business unit and RFx type across organization
IBM Emptoris Strategic Supply Management Sourcing
Source Qualify Suppliers
Analyze Spend Contract Execute
Orders
Evaluate Supplier Risk & Perf.
Track Compliance
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IBM Emptoris Strategic Supply Management Contract Management
Program & Request Management
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Contract Management Logic driven “Interview Wizards” Standard Template library & Pre-Approved clauses MS Word Integration with real-time data sync Conditional and clause level workflows Proactive alerts and automatic task creation Value Reduce contract cycle times
Identify and eliminate process bottlenecks
Realize negotiated benefits to capture more savings
Source Qualify Suppliers
Analyze Spend Contract Execute
Orders
Evaluate Supplier Risk & Perf.
Track Compliance
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Contract Creation
Microsoft Word
Workflow
Alerts & Renewals
Searching & Analytics
The Solution to Solve Key Issues Maximo & IBM Emptoris Contract Lifecycle Management
IBM Confidential 11 of 42
Complete management
dashboard Contract status overview Risk assessment Search functionality
Renewing notification Termination alert
Approval workflows for different scenarios
Execution of approvals Approvals on the Go
Creation by Template Creation by Wizard Creation by RFx
Contract authoring
process
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IBM Emptoris Strategic Supply Management Services Procurement
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Services Procurement Automate order creation from contract Negotiated prices utilized with contract match Contract terms enforced at line level Collaborate with vendors at the order/project level Automatic invoice creation
Value Standardize Master and Work Order creation
Streamline process to reduce cycle time
Enforce compliance to contracted rates to improve savings
Program & Request Management
Source Qualify Suppliers
Analyze Spend Contract Execute
Orders
Evaluate Supplier Risk & Perf.
Track Compliance
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IBM Emptoris Strategic Supply Management Spend Analysis
Program & Request Management
Source Qualify Suppliers
Analyze Spend Contract Execute
Orders
Evaluate Supplier Risk & Perf.
Track Compliance
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Spend Analysis Superior data enrichment with guaranteed accuracy Cognos powered dashboard views and reporting Analytics to source and rationalize supply case Compliance Management to track contracted vs. actual
Value Increase global spend visibility
Drive more business to preferred suppliers
Improve compliance & reduce leakage spend
Identify more opportunities for savings and rationalization
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IBM Emptoris Strategic Supply Management Virtual Supply Master
Program & Request Management
Value
Single integrated source of procurement data
Improve information sharing between systems
Improve visibility of relationships between spend, suppliers, categories, organizations
Virtual Supply Master (VSM) Centralized data management for supplier, category, organization and user data across the suite Supplier master links ERP, procurement and supplier entered data into a single repository Enhance supplier data from external 3rd party sources
Virtual Supply Master – Centralized Data Management
Source Qualify Suppliers
Analyze Spend Contract Execute
Orders
Evaluate Supplier Risk & Perf.
Track Compliance
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e360 Cognos Dashboards and Reporting Cross suite analytics
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IBM Confidential
Graphs: - Insightful - Crisp - Drillable
Tables: - Detailed - Drillable
Drilling into next level detail
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e360 Cognos Dashboards and Reporting Cross suite analytics
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IBM Confidential
Contract Analysis - Visibility into off contract vendors
Graphs: -Spend by category -Spend by contract status
Drill in to focus on opportunity: -category -region -performance -
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IBM Confidential 31
Highlight spend by vendor to prioritize
Understand vendor performance Drill into vendor performance Link to Contract
e360 Cognos Dashboards and Reporting Cross suite analytics
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Maximo and Emptoris: An update from the lab February 2014
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Please note:
IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision.
The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion.
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Where to next?
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Maximo Supply Chain - Dedicated to delivering value
Maximo 3.x – 4.x – Refinement of basic supply chain backbone
•Item/Inventory Management •Purchasing •‘Basic’ purchase agreement functionality
Maximo 5.x – Java Internet Architecture
•‘Web-enabled’ Supply Chain Maximo 6.x
– Refinement of Multi-site/Multi-org functionality: •Item set
– Robust feature enhancements: •Materials Management:
– Condition Codes – Item Kits – Measure Unit Conversion
•Full-featured contract usage functionality. Maximo 7.1.x
– Incremental feature enhancements: •Item Status •Item Images
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Maximo 7.5 Supply Chain Materials Management
– Item Master – Add ‘true’ stocked/non-stocked item support – Inventory Usage – Add a ‘statusable’ document for issuing and transferring items – Issues and Transfers – Transfer via Shipment – Issues and Transfers – Hard/Soft material reservations – Inventory Costing Enhancements (LIFO, FIFO, Consignment)
Purchasing – PO Revisioning – PR/PO/RFQ/RECEIPTS/INVOICE – View entire supply chain – Item Master, PO – Tax exempt items – RFQ: Allow item comparison in base currency
Receiving – Receipt Tolerances – Add functionality for returning received services – Support for voiding a receipt. (ie: cancelling a receipt line) – Returning Assets - User can select which assets to return, check for Move and Cost consistency
Invoicing – Ability to create invoice reversals – Centralized Invoice (single invoice for PO’s in different sites) – Add functionality for setting the date to derive the financial period – Default Table for Invoice Lines
Chart of Accounts – Date ranges for account validity – Different GL account structures per Organization
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Looking Ahead - …time to think outside ‘the box’ Maximo Supply Chain Framework
– ‘Complimentary’ to the needs of Enterprise Asset Management
– Scenario-specific extensions to supply chain functionality delivered via industry solutions
Core Maximo supply chain functionality
delivers the bulk of supply chain capabilities for ~75% of our customers.
Addressing the business requirements of the remaining 25% is best-suited by IBM’s in-house best of breed capabilities….just not necessarily in Maximo’s box. – Enter Emptoris
Purchase & Pay
Materials Management
Contract Execution
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Looking Ahead – Maximo and Emptoris Synergy Emptoris is a provider of strategic supply and contract
management software including the following applications.
Emptoris Capabilities Include:
Contract Mgmt Sourcing Spend
Analysis
Supplier Lifecycle
Mgmt Services
Procurement Compliance
Mgmt
Telco Expense
Mgmt
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Plan to Contract
A combination of Emptoris and Maximo extend supply chain capabilities to Planning and Contract mgmt
+
Execute to Settle
Analyze
Spend Supplier
Selection
Supplier
Sourcing
Manage
Supplier
Contracts
Activate
Suppliers
Automate
the order
process
Logistics
Management
Supplier Compliance,
Risk & Performance
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Looking Ahead – Maximo and Emptoris Synergy
Areas of consideration for tighter fit between Emptoris and Maximo:
Contract Mgmt Sourcing Spend
Analysis
Supplier Lifecycle
Mgmt Services
Procurement Compliance
Mgmt
Telco Expense
Mgmt
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+
Companies
Item Master
Storerooms
Inventory
Contracts
PR
WO Demand
Supplier Lifecycle
Management Sourcing -
RFQ
Maximo
EMPTORIS
Individual Demand
PO
Receipt
Invoice
RFQ Contracts
Spend Analysis
Maximo / Emptoris Footprint
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Takeaways
The Maximo and Emptoris product teams are researching new ways to get the best value from a combined solution.
– The charter of any ensuing strategy will be to ensure that current Maximo and Emptoris customers will be able to transition to any future solution with the least effort.
Play your part. – Consider participating in this endeavor by:
• Submitting requirements ‘wish lists’ (RFEs) • Joining a customer user group such as the Maximo Supply Chain User
Group • Applying to be a development partner for this area
This ‘future’ is now. – Maximo and Emptoris customers can realize the benefits of the
combined solution right now and be positioned for future gains in this area.
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Questions?
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Acknowledgements and Disclaimers:
© Copyright IBM Corporation 2012. All rights reserved.
– U.S. Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.
– Please update paragraph below for the particular product or family brand trademarks you mention such as WebSphere, DB2, Maximo, Clearcase, Lotus, etc
IBM, the IBM logo, ibm.com, [IBM Brand, if trademarked], and [IBM Product, if trademarked] are trademarks or registered trademarks of International Business Machines Corporation in the United States, other countries, or both. If these and other IBM trademarked terms are marked on their first occurrence in this information with a trademark symbol (® or ™), these symbols indicate U.S. registered or common law trademarks owned by IBM at the time this information was published. Such trademarks may also be registered or common law trademarks in other countries. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at www.ibm.com/legal/copytrade.shtml
f you have mentioned trademarks that are not from IBM, please update and add the following lines: [Insert any special 3rd party trademark names/attributions here] Other company, product, or service names may be trademarks or service marks of others.
Availability. References in this presentation to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates.
The workshops, sessions and materials have been prepared by IBM or the session speakers and reflect their own views. They are provided for informational purposes only, and are neither intended to, nor shall have the effect of being, legal or other guidance or advice to any participant. While efforts were made to verify the completeness and accuracy of the information contained in this presentation, it is provided AS-IS without warranty of any kind, express or implied. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this presentation or any other materials. Nothing contained in this presentation is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software.
All customer examples described are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual environmental costs and performance characteristics may vary by customer. Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by you will result in any specific sales, revenue growth or other results.
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Appendix
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EchoSign Integration
•User Exit sends Contract and Party email addresses to EchoSign
•Parties are notified to sign the contract at EchoSign
•EchoSign will track signature process
•Emptoris will poll EchoSign for signature status
•Upon confirmation of Signature, Emptoris executes the contract
External Party
Internal Party
Internal Party Presents Contract for signature
EchoSign Sends Notification and Tracks
Signature Process
Emptoris Sends PDF and Party
email addresses
Emptoris Sends Notification of Executed
Contract
1
2
3
4
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Contract Automation
Contract Access Contract Creation
Contract Negotiation
Approval Management
Contract Execution
Obligation Management
Analysis and Audit
• Online Contract Editor • Tight Document Controls • Alternate Clauses • Checkout/Check-In • Version Control/Compare • Complete Audit Trails
• Conditional Approvals • Clause Controls and
Clause Approvals • Dynamic Executive
Summaries • Deviation Tracking
• Risk Management • Obligation Fulfillment • Contract Analytics • Mass Operations • Comprehensive
Amendments • TRx-to-Contract Links
• Configurable Best Practices
• Standard Contract & Clause Libraries
• Self-Service Wizard • Third Party Paper • ERP/RFx Integrations
• Bulk Legacy Import • Key Data Abstraction • Searchable Contract
Repository • User-Defined Folders • Enterprise Security
• Audit Tools • Revenue Compliance • Risk Analysis
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IBM Emptoris Strategic Supply Management Program & Request Management
Program & Request Management
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Program & Request Management Project management for all procurement related initiatives
Link to Spend, Sourcing, Contract, and Supplier activities Configurable request forms that can be routed across suite Centralized savings definition and measurement Graphical workflows, dynamic dashboards and reporting
Value Global cross suite visibility from a central workspace
Governance to enforce standard process
Increase resource utilization and efficiencies
Enhance savings realization from procurement projects
Source Qualify Suppliers
Analyze Spend Contract Execute
Orders
Evaluate Supplier Risk & Perf.
Track Compliance
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IBM Emptoris Strategic Supply Management Supplier Evaluation & Risk
Program & Request Management
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Supplier Evaluation & Risk User defined scorecards and surveys with ability to link to contracts Risk modeling with sophisticated calculations Integrated KPIs, traffic light system graphics, and proactive alerting
Value Supplier risk data is centralized and easily accessed
Manage more suppliers with automated evaluation processes
Proactive alerting to identify risks earlier
Source Qualify Suppliers
Analyze Spend Contract Execute
Orders
Evaluate Supplier Risk & Perf.
Track Compliance
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IBM Emptoris Strategic Supply Management Spend Analysis & Supplier Evaluation
Program & Request Management
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Spend Analysis Measure contracted prices and rates against actual spend data down to the item level
Value Identify leakage spend
Increase savings to contracted rates
Drive more business to preferred suppliers
Ensure suppliers deliver on SLAs
Supplier Evaluation Track supplier performance (KPIs) against contracted SLAs
Source Qualify Suppliers
Analyze Spend Contract Execute
Orders
Evaluate Supplier Risk & Perf.
Track Compliance
57 IBM Confidential
Virtual Supply Master - Centralized Data Management
360 Dashboard Reports & Analytics 360 view of cross suite supply chain activities from one interactive dashboard report Preassembled workspace content – drag and drop assembly Accessible online or on mobile tablets / iPad
Value Increase visibility to savings and rationalization opportunities, demand aggregation, compliance issues and supplier risk
Use supply chain intelligence to increase corporate competitiveness
IBM Emptoris Strategic Supply Management 360 Dashboards Reporting & Analytics
Program & Request Management
Source Analyze Spend Contract Execute
Orders
Evaluate Supplier Risk & Perf.
Track Compliance
Qualify Suppliers
360 Dashboard Reporting & Analytics
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Maximo Enrichment with Emptoris Solution (s)