Enriching the Student Experience through Institutional Partnerships

Lilly Walker, Denise Hooper, Kim Kelly, Amanda Martin

Memorial University

Session goals

• To outline a strategic process for building partnerships

• To present examples of creative approaches and programs

• To demonstrate the outcomes associated with shared responsibilities and unique contributions to the student enterprise.

Who are we?

Dean, Student Affairs & Services(Dr. Lilly J. Walker)

Dean, Student Affairs & Services(Dr. Lilly J. Walker)

Manager of Finance and Administration(Wayne Rose)

Manager of Finance and Administration(Wayne Rose)

Bookstore(LuAnne Kelly)

Bookstore(LuAnne Kelly)

Housing, Food & Conference Services

(Christine Burke)

Housing, Food & Conference Services

(Christine Burke)

Student SuccessPrograms

(Bruce Belbin)

Student SuccessPrograms

(Bruce Belbin)

Career Development & Experiential Learning

(Jennifer Browne)

Career Development & Experiential Learning

(Jennifer Browne)

Student Health Service

(Dr. Norman Lee)

Student Health Service

(Dr. Norman Lee)

CounsellingCentre

(Dr. Peter Cornish)

CounsellingCentre

(Dr. Peter Cornish)

Personal Counselling

Career Counselling

Academic Support

Chaplains

Disabled Students

Wellness Programs

Medical Answers

International Students

Scholarships, Awards & Financial Aid (distribution)

Native Liaison

Transition Programs

Cooperative Education Services Centre

Centre for Career Development

Experiential Learning

Paton College

Burton’s Pond Apts.

Residence Life

Food Services

Liquor Services

Conference Services

Off-Campus Housing

The Partnership Building Process

• Involving the university community in the development of student focused policies,

• Informing about events and services through promotion using a unique student services identity,

• Inviting broad based participation in the ownership of student programs,

• Integrating common aspirations through shared staff positions.

Involving the university community in the development of student focused

policies

Dr. Lilly Walker

Dean Student Affairs and Services

Policy Development Process

• Identify & respond to identified institutional issue

• Consult with various stakeholders

• Establish committees with broad representation • Educate about evolving student needs

• Evaluate best practices

Policies

• Accommodation Policy for Students with Disabilities

• Student Code of Conduct

• Student Expectations (in development)

• Alcohol Policy (in development)

Process Outcomes

• Discover shared objectives and concerns

• Garner institutional commitment to implementation

• Promote a change in role of student service staff

Amanda MartinMarketing Coordinator

Student Affairs and Services & Marketing and Communication

Informing about events and services through promotion using a

unique student services identity

Brands

Benefits of Student Affairs Brand

• Students recognize Student Affairs services

• Links departments

• Extends information availability

• Fosters community spirit

Collaboration Between Brands

• Memorial Brand and Student Affairs and Services• become• “Get the Most Out of Memorial”

• Similar goals

Important Elements in Supporting a Brand

• Department Buy-in

• Consistently represented

• Long-term

Kim Kelly

Experiential Learning Coordinator

Career Development & Experiential Learning

Integrating common aspirations through shared

programs

Examples of Collaboration

• Orientation

• Relay for Life

• Student Volunteer Bureau

• MUNdays

Campus &Community

Student Ambassador Program

• High school visits

• Duplication• Registrar’s Office• Recruitment• Academic Advising

Memorial Ambassador Program Partners

Student Affairs and Services

Office of Student

Recruitment

Marketing and Communications

Alumni Affairs and Development

Memorial Ambassador Program

• Cross training

• Shared expenses

• Shared resources and expertise

• Reduced duplication

• Access to volunteers for internal and community functions

Events

• Remembrance Ceremony• Affinity Dinners• Scholarship Luncheon• Orientation• High School Visits• Convocation• MUNdays

Events

• Parents Night• MUN Volunteer Day• Business Day• CIS – Canadian Interuniversity Sport• Campus tours• Alumni Tribute Awards• President’s Award for Exemplary Service

Student Outcomes

• Recognition of competencies & skills• References• Become essential to the university community• Expanded network• “Getting the most out of Memorial”• Letter of recommendation – Dean, SAAS

Don’t just take our word for it

Let’s hear from…

Josh Quinton & Richard Churchill

Our thought

Integrate common aspirations (goals) through shared positions

Faculty of Arts

Marketing and Communications

School of Graduate Studies

Collaborative Positions

• Graduate Employment Officer – Career Development and Experiential Learning & School of Graduate Studies

• Marketing Coordinator – Student Affairs and Services & Marketing & Communication

• Senior Career Development Coordinator - Career Development and Experiential Learning & the Faculty of Arts

• Study Abroad Coordinator – Career Development and Experiential Learning & the Faculty of Arts

• NEW – Career Development Coordinator - Career Development and Experiential Learning & the Faculty of Science

Strengths of Collaborative Positions

• Reduced costs to departments – most positions are cost shared 50/50

• Employees who are knowledgeable about multiple faculties, schools and or departments

• Diversification of the employee’s workload• Employees develop an area of expertise• Builds awareness of Student Affairs within

academic departments and amongst faculty and staff

Challenges of Collaborative Positions

• Only the employee is fully aware of the assigned workload

• More meetings required due to dual reporting structure

• Extra social fund-but on the other hand extra social activities

It’s about employee fit…

• Employee competency will be key to making a shared position work

• 2- 3 years of previous relevant work experience may prove beneficial for a shared position

Outcomes

Creative and collaborative programming

Career Development and Experiential LearningFaculty of Arts

Counseling CentreStudent Volunteer Bureau

Alumni Affairs and DevelopmentMarketing and Communications

Government of NL

Partners

Dr. Reeta Tremblay - Dean, Faculty of Arts

Sarah Cahill - Study Abroad Coordinator Career Development and Experiential Learning & the Faculty of Arts

Don’t just take our word for it

QUESTIONS