Enhancing Feedback Conference

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    RETHINKING FEEDBACK: WHAT'S IT FOR, AND HOW CAN IT MAKE ADIFFERENCE?

    Dai Hounsell Universit of Nottin ham 22 Se tember 2011

    Rethinking feedback:

    what's it for, and how

    can it make a

    difference?

    DAI HOUNSELL

    UNIVERSITY OF EDINBURGH

    University of Nottingham, 22 September 2011

    www.tla.ed.ac.uk/feedback.htm

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    Dai Hounsell Universit of Nottin ham 22 Se tember 2011

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    Dai Hounsell Universit of Nottin ham 22 Se tember 2011

    The

    Troublewith

    Feedback

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    Dai Hounsell Universit of Nottin ham 22 Se tember 2011

    FeedbackFundamental

    s

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    RETHINKING FEEDBACK: WHAT'S IT FOR, AND HOW CAN IT MAKE ADIFFERENCE?

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    FUNDAMENTALS OF FEEDBACK

    What forms does feedback take?

    pro forma written comments exemplarsexams guidance feedforwardtraditionalcollaboration on-display learning peeraudio

    past questions screencast whole-classclickers in-class assignments cumulativeediting

    anticipatory feedback elective self co-revision

    e-feedback redrafting reviewing progress

    criteria dialogue supervision interaction

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    FUNDAMENTALS OF FEEDBACK

    Why Does Feedback Speak in So Many Voices?

    what's effective or feasible feedback can varyin relation to

    the level of study / stage of students' progression in the

    subject at university level

    the task or activity they are engaged in

    the wider course setting / teaching-learning environment (and

    its feedback 'affordances' and constraints)

    the purpose(s) of the feedback

    'signature' feedback practices (c.f. Shulman)

    an expanding palette of possibilities

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    FUNDAMENTALS OF FEEDBACK

    So what is 'feedback ', exactl y ...

    ... and why does it matter?

    Feedback comprises information, processes, activities or

    experiences which aim to encapsulate, enable or boost

    students' learning

    i.e.

    feedback doesn't just come from comments

    by lecturers/tutors [good] feedback is performance-enhancing

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    Dai Hounsell Universit of Nottin ham 22 Se tember 2011

    FUNDAMENTALS OF FEEDBACK

    So what is 'feedback ', exactl y ...

    ... and why does it matter?

    Feedback comprises information, processes, activities or

    experiences which aim to encapsulate, enable or boost

    students' learning

    Feedback can focus on:attainment what a student knows, understands or can do at a

    given point in time

    progress where a student currently stands in relation to a

    specified goal, target or level

    achievement what a student has achieved as demonstrated in a

    completed assignment or task

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    FUNDAMENTALS OF FEEDBACK

    What is 'feedback' and why does it matter?

    Why feedback matters

    learning without feedback is 'blind archery'

    feedback is indispensable to effective teaching andassessment, optimising the conditions under which each

    student can achieve their best

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    FUNDAMENTALS OF FEEDBACK

    Who gives feedback, where and when ?

    Sources of feedback Lecturers, tutors, demonstrators, supervisors, mentors

    Fellow-students / peers, a students own reflections

    The audience for a seminar or poster presentation, professional

    practitioners

    Feedback where and when?

    formally informally

    in timetabled classes / online outwith timetabled classes / offline

    intrinsic extrinsic

    priorto a task or

    activity

    duringa task or activity aftera task or activity

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    FUNDAMENTALS OF FEEDBACK

    FEEDBACK'S MANY PURPOSES

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    Dai Hounsell Universit of Nottin ham 22 Se tember 2011

    Feedback

    That Makes

    More of a

    Difference

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    FEEDBACKTHATMAKESMOREOFADIFFERENCE

    Better opportunities to use feedback

    Enhancing students' grasp of feedback and

    standards

    Boosting the availability and richness of

    feedback

    FEEDBACK THAT MAKES MORE OF A DIFFERENCE

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    FEEDBACK THAT MAKES MORE OF A DIFFERENCE

    Better opportunities to use feedback

    Why is

    feedback o ften

    uncol lected ?

    Why m ight

    som e feedback

    always cometoo late ?

    FEEDBACK THAT MAKES MORE OF A DIFFERENCE

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    FEEDBACK THAT MAKES MORE OF A DIFFERENCE

    Better opportunities to use feedback

    Why is there

    such a big

    dif ference

    between how

    we givefeedback to

    our

    undergraduate

    and ou rdoctoral

    s tudents ?

    FEEDBACK THAT MAKES MORE OF A DIFFERENCE

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    RETHINKING FEEDBACK: WHAT'S IT FOR, AND HOW CAN IT MAKE ADIFFERENCE?

    Dai Hounsell Universit of Nottin ham 22 Se tember 2011

    FEEDBACK THAT MAKES MORE OF A DIFFERENCE

    Better opportunities to use feedback

    Why is there

    such a big

    dif ference

    between how

    we give

    feedback to our

    undergraduate

    and our

    doctora l

    s tudents ?

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    RETHINKING FEEDBACK: WHAT'S IT FOR, AND HOW CAN IT MAKE ADIFFERENCE?Dai Hounsell Universit of Nottin ham 22 Se tember 2011

    FEEDBACK THAT MAKES MORE OF A DIFFERENCE

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    RETHINKING FEEDBACK: WHAT'S IT FOR, AND HOW CAN IT MAKE ADIFFERENCE?Dai Hounsell Universit of Nottin ham 22 Se tember 2011

    FEEDBACK THAT MAKES MORE OF A DIFFERENCE

    Boosting the availability & richness of feedback

    Generic and whole-classfeedback

    On-display learning

    Collaborative tasks &

    activities

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    RETHINKING FEEDBACK: WHAT'S IT FOR, AND HOW CAN IT MAKE ADIFFERENCE?Dai Hounsell Universit of Nottin ham 22 Se tember 2011

    OBSERVATION AS A PROXY FOR FEEDBACK

    c. Giving the

    Talk

    d. Questions andDiscussion

    a. Prior

    Experiences ofPresenting

    b. Tutors'Guidance onPresenting

    f. Learning fromOthers'

    Presentations

    g. Developing aPersonal Style

    e. Feedback

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    RETHINKING FEEDBACK: WHAT'S IT FOR, AND HOW CAN IT MAKE ADIFFERENCE?Dai Hounsell Universit of Nottin ham 22 Se tember 2011

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    RETHINKING FEEDBACK: WHAT'S IT FOR, AND HOW CAN IT MAKE ADIFFERENCE?Dai Hounsell Universit of Nottin ham 22 Se tember 2011

    FEEDBACK THAT MAKES MORE OF A DIFFERENCE

    Enhancing students' grasp of feedback & standards

    "The many diverse expressions of dissatisfaction with

    written feedback can be interpreted as symptoms of

    impoverished and fractured dialogue. Mass higher

    education is squeezing out dialogue with the result that

    written feedback, which is essentially a monologue, is

    now having to carry much of the burden of teacher-

    student interaction."

    (Nicol, 2010)

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    RETHINKING FEEDBACK: WHAT'S IT FOR, AND HOW CAN IT MAKE ADIFFERENCE?Dai Hounsell Universit of Nottin ham 22 Se tember 2011

    ESSAY WRITING AND FEEDBACK (1987)

    "Tutors fail to acknowledge 'the subtle interplay between

    what is said and what is taken for granted' (Rommetveit,

    1979, p. 96) and so do not seek to close the gap

    between their own and their students' understanding of

    expectations."

    (Hounsell, 1987, p. 114)

    FEEDBACK THAT MAKES MORE OF A DIFFERENCE

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    RETHINKING FEEDBACK: WHAT'S IT FOR, AND HOW CAN IT MAKE ADIFFERENCE?Dai Hounsell Universit of Nottin ham 22 Se tember 2011

    FEEDBACK THAT MAKES MORE OF A DIFFERENCE

    Enhancing students' grasp of feedback & standards

    Elective feedback

    Exemplars

    Peer and self-generated

    feedback

    FEEDBACK CONNOISSEURSHIP

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    RETHINKING FEEDBACK: WHAT'S IT FOR, AND HOW CAN IT MAKE ADIFFERENCE?Dai Hounsell Universit of Nottin ham 22 Se tember 2011

    FEEDBACK, CONNOISSEURSHIP

    & DIALOGUE

    "[Students] need to learn to discover what quality looks andfeels like, and the aspects whether large or small that

    detract from it. They need to develop a vocabulary for

    expressing and communicating what they find. Furthermore,

    they should gradually attune their growing realisations and

    discourse to the norms of the discipline, field or profession"(Sadler, 2010)

    The process of engagement needs staff and students to share and

    develop a greater understanding of the complexity of feedbackprocesses, and of what can be expected from all parties in this

    process."

    (Price, Handley & Millar, in press)

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    RETHINKING FEEDBACK: WHAT'S IT FOR, AND HOW CAN IT MAKE ADIFFERENCE?

    FEEDBACKTHATMAKESMOREOFADIFFERENCE

    Better opportunities to use feedback

    Enhancing students' grasp of feedback and

    standards

    Boosting the availability and richness of

    feedback