Enhance Systems Private Limited · PDF fileHindustan Unilever Limited ... Rural Marketing...
Transcript of Enhance Systems Private Limited · PDF fileHindustan Unilever Limited ... Rural Marketing...
1 | P a g e
Enhance Systems Private Limited
401, Padma Tower -1,
Rajendra Place, New Delhi,
India, Pincode:110008 Email id : [email protected]
Ph. No: +091 011 47286807
2 | P a g e
1. Introduction
Enhance Systems Private Limited is an eLearning company based in New Delhi, India, and has
been engaged in providing customized eLearning solutions for over 14 years. Enhance Systems
was registered under the Companies Act, 1956 as a limited company on 17th December’ 1999.
Enhance Systems focuses on design and development of state of the art Learning content and
applications. Enhance customers include many Fortune 100 companies and reputed Indian
companies, like AT&T, PepsiCo, Coca-Cola, Nestle, Hewlett Packard, Xerox, Ranbaxy, Canon,
ICI, Bharti Airtel, Ernst & Young, DLF Premerica, GIZ, Whirlpool, BILT, Avaya Global Connect,
IIT, ICICI Bank, Hindustan Unilever, IDBI Bank, Indiabulls, Reliance, Amway etc.
"Delight through learning" is the motto, and believes they have enabled superior learning for
our customers through "total eLearning solutions" services which include developing
customized content, eLearning software, training management software and learning
consultancy.
Enhance LMS has been installed at 12 sites. These are Airtel, Avaya Global Connect, Xerox, IIT
Delhi, ICI, Reliance Life Insurance, Reliance General Insurance, ICICI Bank and Hindustan
Lever. Besides there are modules on simulation working at ICICI Bank which is a LMS by itself.
In the insurance and finance sector it is installed at Reliance Life Insurance, Reliance General
Insurance, ICICI Group, Religare, and Wealth Zone. Assistance in content development has
been done in the above accounts. Besides for the finance and banking sector content has been
also provided for Centurion Bank of Punjab, IDBI bank, ICICI Prudential, ICICI Lombard and
India Bulls.
Besides this they have developed about 3000 hours of learning content and is now taking care of
the learning needs at ICICI Bank, Nestle, Coca Cola, ICI, AT&T, Avaya, Hewlett Packard,
Canon, Xerox, Frito lay, IIT Delhi, Bharti Airtel, BILT, Amway, Hindustan Lever, India Bulls,
Reliance General Insurance etc.
3 | P a g e
1.1. Mission
“To grow to be a leading value based learning company”
1.2. Vision To have a strong learning culture that delights customers, partners and stakeholders.
1.3. Values
To be a value based corporate citizen
To make innovative and challenging intellectual implementations a way of
life
To energize the entrepreneur spirit
To provide instructionally sound and cost effective solutions
1.4. Services
Sales, HR, Banking, Supply Chain and Finance content development
Instruction, graphical user interface (GUI), and database design
Learning Management Systems (LMS)
Software applications for training
Multimedia, Web and LAN based training, education, performance support
Elearning Consultation services.
Graphics, animation, digital audio/video, CD-ROM production
Information delivery using CD-ROM, LANs, WANs, ITV, wireless networks.
Interactive multimedia and Internet/Web training
Elearning Consultation
1.5. Skills
Creating and delivering effective instructional multimedia solutions requires the
concerted effort of people with a variety of skills. At Enhance, projects are handled by a
multi-disciplinary teams including:
Instruction & Curriculum designers Videographers
Computer graphic artists Language translators
Animation experts Content experts & technical writers
Computer music & Midi composers Computer programmers
Digital audio/video engineers Project & Quality managers Consulters
4 | P a g e
1.6. Founders & Management
On 17th December’ 1999, Enhance Systems Pvt. Ltd. was incorporated under the Companies Act,
1956. The passion for learning got Mr. Prashant Khanna & Mr. Vineet Sabharwal together which
resulted in formation of Enhance Systems. Their “dream, dare & do” attitude has pushed each
individual to perform at the penultimate level and get the best out of themselves.
Prashant Khanna is an entrepreneur with a degree in engineering. Prashant has over 20 years
experience in Sales and Marketing. The last decade in Enhance has given
him a chance to polish his instructional design, software engineering,
management and strategy skills.
Prashant is an avid follower of the spiritual literature and most of his
learning has this as the guiding light. Spiritual literature of various
religions is immense interest to him. Prashant is passionate about the
merging of religion with modern day business practices.
Vineet Sabharwal is a Chemistry graduated from St. Stephens College & a Post-Graduate
Diploma holder in Computer Applications by Board of Technical
Education, Delhi
Vineet started his career at CMC Ltd., as a software engineer in 1987.
After spending almost 5 years, in the retail banking applications
development and implementation domains, he moved to Kale
Consultants Pvt. Ltd., another company specializing in retail banking
solutions. In 1994, Vineet co-founded Empower Software, an off-shore
development company producing cutting-edge multimedia applications involving graphic
designers, programmers, instructional designers, and project managers. Empower Corporation,
the US based parent company broke new ground in the areas of simulations, games,
performance support, and story-based learning environments. Empower was awarded
Company of the Year in the Innovation Category by NCEITA (North Carolina Electronics and
Information Technology Association) in 1998.
5 | P a g e
2. Clientele Information
The list of clients we have provided learning solutions in the past decade are:
Aircel ICICI Bank
Amway IDBI Bank
AT&T IIT Delhi
Avaya Global Connect Indiabulls
Bank of baroda Jindal Steel & Power
Bharti Airtel Johnson and Johnson
BILT Ministry of Tourism, India
Canon Moser Baer
Centurion Bank of Punjab Nestle
Coca Cola NIS Sparta
Colgate Ranbaxy
DLF Premerica Life Insurance Reliance ADAG Group
Encore Capital Religare
Ernst and Young Saint Gobain
Escorts Samsung
E-Value Serve Tally Solutions
FAB Advisors and Mentors Tata Infotech
FritoLay/PepsiCo TV 18
GIZ Videocon
Great Offshore Wealth Advisors
Hewlett Packard Whirlpool
Hindustan Unilever Xerox
ICI
6 | P a g e
3. Learning Solutions:
a) Employability Courses
b) Customized Training Content Development
Classroom
Elearning
Games
Simulations
c) Learning Management System (LMS)
d) Performance Management Software Solutions
e) Learning Consultancy
7 | P a g e
4. Employability Courses: (off the shelf courses)
Off the Shelf /Online Courses:
Enhance your English (Ready)
Enhance your Negotiation Skills (Under Development)
Master Tele-selling Online (Under Development)
Enhance Tele-support (Under Development)
Adult Learning or Maximize your Learning (Under Development)
Course Detail – Enhance your English (Ready)
Module 1 : Common Mistakes
Module 2 : Effective Communication
Module 3 : Email Writing Skills
Module 4 : Effective Writing Style
Module 5 : Articles & Connectors
Module 6 : Language Quality
Module 7 : Communicating Professionally
a) Calling in sick
b) Dealing with a colleague
c) Giving a presentation
d) Persuading person
e) Negotiating
f) Conducting a Con-call
g) Giving feedback
h) Resolving conflicts
i) Preparing a notice
j) Lunch with a customer
k) Mollifying Customer
Module 8 : Communicating in Common Situations
a) Having people over for dinner
b) Visiting ailing relative
c) Vacation
d) Attend a family wedding
8 | P a g e
5. Project History – Content Development
5.1. Banking & Finance Modules
Client Project Modules
ICICI Bank Learning Matrix
Bankers Selling Skill Builder
Book Building
Cash Management Services
Corporate Internet Banking
Enhancing Relationship Value
NRI Services
Performance feedback
RAROC
Retail Banking Products
Trade Services
Capital Markets
Tele-callers’ training
Basics of Life Insurance
Branch Front Office Induction
Channel Finance
DMAT Services
General Banking Operation
Performance Counseling
Personal Effectiveness
Retail Assets Product Induction
Retail Internet Banking
Working Capital
Operations Induction
Banking for Non Bankers
Branch Profitability
Business Contingency Management
Credit Card Issuance
Direct 3 in 1 Securities
English – Better Writing
English Language Training
Equities As Investment
Hong Kong Compliance
Introductory KIT
Information Security
Internal Controls
ICICI Securities – Channel Sales Customer
Acquisition
Risk and Compliance
9 | P a g e
Selling Retail Loans to Branch Customers
Small Enterprise Group
Structured Products and Leverages
TASC (Trusts, Associations, Societies and
Clubs)
Welcome Kit
Basics of Insurance
Basics of General Insurance
Travel Insurance
Life Insurance
IDBI Bank I Bank
Personal Loans Basics
Home Loans Basics
Mutual Funds Basics
Insurance Basics
DMAT Basics
IPO Basics
Loans Against Shares
Centurion Bank Mentor General Banking Operations
ICI India Ltd Finance for Non-finance
Managers Idols Wan
India Bulls Induction to Online
Trading Induction Online Trading
Reliance Elearning
Email Etiquettes
Systematic Investment Plan
Fire Insurance
Shop Keepers Insurance
Householders Insurance
Life Insurance
Encore Values
Code of Ethics
Cross Connect
Diversion
Religare Sales Modules
E-Series
Gatha
Learning Centre
Mutual Funds Service System
Sales Modules
Mortgages
10 | P a g e
5.2. FMCG (Fast Manufacturing Consumption Goods) Simulations & Sales Modules
Client Project Modules
Hindustan
Unilever Limited Leadership Simulation
Sales simulation on the basis of Field
Marshall Maneckshaw's article on
Leadership
Hindustan
Unilever Limited Analytical Ability
Sales simulation on analytical ability in
various sales situations
Hindustan
Unilever Limited Art of Selling
Sales simulation on selling process in HLL
(story board)
Hindustan
Unilever Limited Sales Team Training
Structure & storyboard developed for:
Communication Skills
Entrepreneurial Ability
Customer Relationship
Infrastructure
Merchandising
Planning Skills
Rural Marketing
Sales forecasting
Hindustan
Unilever Limited Base Camp
Comprehensive Induction program
covering (being produced)
• History
• Manufacturing
• Vision, Value and Corporate Purpose.
• Evolution of Distribution System
• Product Categories
• Art of Selling
• Merchandising
• Rural Business
• RS Administration
• Infrastructure Planning
• RS Sales Planning
• Health and Safety Measures
• ROI
• Claims and Commercial Controls
• Legal Issues
Hindustan
Unilever Limited Top Gun
Program on Selling, Merchandizing and
Trade Relations for the purpose of
standardizing of instructor led training
Amway Product Training
Amway Home English
Artistry English
Nutrilite Kids
11 | P a g e
Nutrilite Essential
Nutrilite Foundation
Customer Management
Amway Product Training
(Languages)
Amway Home Tamil
Amway Home Hindi
Artistry Hindi
Artistry Tamil
Customer Management Bengali
Customer Management Hindi
Customer Management Kannada
Customer Management Malayalam
Customer Management Marathi
Customer Management Oriya
Customer Management Punjabi
Customer Management Tamil
Customer Management Telegu
Healthy Aging
Nutrilite Kids Hindi
Nutrilite Kids Tamil
Nutrilite Essential Hindi
Nutrilite Essential Tamil
Nutrilite Foundation Hindi
Nutrilite Foundation Tamil
5.3. Instructor Led Training Content
Client Project Modules
Coca-Cola India Ltd. Log onto Logistics
(Supply Chain)
Why Supply Chain
Sales and Operations Procedure
Freight
Infrastructure Management
Procurement
Inventory
Shipping
Performance Rating System
Coca-Cola India Ltd. Operation SWEEP
(Sales Training)
Define core deliverables for Sales people at all
levels and map the competencies required.
Develop appropriate Programs required to
build the Competencies.
Hiring the right profile of Sales Force.
Create a learning environment in which these
competencies can be transferred, built and
refreshed among the sales people.
12 | P a g e
Sustain learning through measurement and
recognition.
Developing course program like warehouse
management, merchandising, asset
management, financial module, credit
management, sales planning, market
development, channel management.
Operation Sweep Mission: To develop and measure the present business relevant
competencies and results in the complete Sales Force from the salesman to the sales
manager where the immediate supervisor acts like as a coach and mentor.
Process of Development, Implementation and Measurement
1. Identification of Business Needs 7. Business context check
2. Audience Analysis 8. Train the senior manager program
3. Related competency program names drawn out 9. Launch of the program
4. Measurement parameters decided 10. Implementing the program
5. Structures of programs drawn out 11. Measurement in place
6. Storyboard put together 12. Business Impact tested
Modules developed for various audience levels
Level Role Modules
Level 1 Salesman
Merchandising and ITMO
Range Selling
Route Productivity
Unit Management
Glass Handling
Planned call and 7 steps of a call
SGA installation and monitoring
FAQs on Coke
Grooming
Relationship management and objection
handling
Level 2 Distributor
Assessing Market Potential
Route Riding and Indicators
Warehouse management
Asset management
ROI calculation
Credit and Financing Options
13 | P a g e
Consumer concern handling
Breakage Sensitization
Level 3 Sales Supervisor
Assessing Market Potential
Route Riding and Indicators
Market Development
Sales Planning
Distributor Management
Discount Planning
Glass Management
Key Account Management
Channel Management
Supervising and Coaching
Trade Maths
Consumer Concern Handling
Level 4 Ares Sales Manager
Annual Business Planning and Management
Route Excellence
Sales and Distribution Productivity System
Distributor Management
Discount Management
DME Management
Key Account Management
SKU Management
Managing Promotions
New Product Launches
Total Product Management
Leadership
Coaching
New Business Lines
ORG Data Handling
Competition Intelligence
Asset Management
Besides all the modules for Area Sales Manager
Level 5 Sales Manager
Annual Business Planning and Management
Sales Meeting
A Week for a Sales manager
Code of Business Conduct
14 | P a g e
5.4.Telecom
Client Project Modules
Aircel Training
Do Not Disturb
Information Security Training
Modules
Mobile Number Portability Training
Modules
Self Service Kiosk Module
Values Added Service Training
Modules
Game Module – F1 Race
Airtel ISeek LMS
Basics of 3G
Mobile Trends (3 D)
Values Tests
Business Contingency Management
Access Network
National Long Distance Service
International Private Line Circuit
Internet Protocol
Very Small Aperture Terminal
Audio Conferencing Service
Toll Free Network
Managed Business International
Circuit
Voice Over Internet Protocol
Mobile Application Tool for
Enterprises
Managed Video Conferencing Service
Telepresence
Application Quality Management
Hosted Contact Centre
Network Integration & Professional
Services
Data Centre Collocation Service
Data Centre Managed Services
Digital Media Exchange
Digital Cinema
Digital Ecosystem
Digital Signage
Teleport
15 | P a g e
5.5.Soft Skills
Client Project Modules
PepsiCo Foods
International Asia
Pacific, India
T Model Game to introduce the Pepsi Leadership T
Model
Personalitree.com Creativity Teaching Creativity thru computer
Ranbaxy, India EVIA Teaching e- value in action(Time management)
5.6.Culture Building & Induction Program
Client Project Modules
Nestle India CORE
Corporate presentation on Nestle Worldwide to
share the history, evolution and value systems
of the company with employees across-board
Nestle India CORE Language
Variations
Original English version of CORE converted to
Hindi and Punjabi versions for use at
production locations in India
Ballarpur Industries
Ltd. BILT Induction
Corporate Induction in to the group of New
Recruits
Bharti Televentures
Ltd. Airtel Induction Corporate Induction for the Delhi Circle
Amway, India Amway Induction Induction for New Distributors
ICI India Ltd. Paint Induction Induction of new employees in to the Paints
section.
Bharti Televentures
Ltd. Bharti Induction
Corporate Induction in to the group of New
Recruits
5.7. Language Training
Client Project Modules
Personalitree.com Better Spoken
English
Program for Better spoken English, in areas like
Pronunciation, Diction, Conversation Skills,
Public Speaking
5.8. Game
Client Project Modules
ICI India Ltd. KICS (Know ICI
Car Safari)
Car Safari based information dissemination
environment that acts like a teaser to
employees on their knowledge on the company
16 | P a g e
5.9. Information Management
Client Project Modules
Ministry of Tourism,
India Destination India
Tourism Information System with the purpose
of tourism promotion
Nestle India Marketing
Conference
Experience Sharing on the Marketing
Convention
Ranbaxy, India Egypt Conference Experience sharing on the conference
5.10. Mission Statement & Campus Recruitment
Client Project Modules
Ballarpur Industries
Ltd. EDC Mission
A presentation on the Top Management’s
Mission and guidelines for the EDC programs
Nestle India Campus
Recruitment
A presentation at the premier institutes for
recruitment.
Ranbaxy, India Campus
Recruitment
A presentation at the premier institutes for
recruitment.
Bharti Group, India Campus
Recruitment
A presentation at the premier institutes for
recruitment.
5.11. EBooks & Knowledge Repackaging
Client Project Modules
AT&T Living in USA An interactive guide for students and
professionals going to USA
Bharti Cellular ltd,
India ( AIRTEL) Airtel
Prototype on Multimedia based Sales Kiosk for
the selling of the group and the operations of
the services
5.12. Online Training & WAN based Training
Client Project Modules
ICI India Ltd. IDOLS Course on general management
XEROX, India Steps Towards
Certification On line certification on digital course
Ranbaxy, India R-Net Online IT training need analysis.
5.13. Legal Training
Client Project Modules
ICI India Ltd. Legal for Non-
Legal
A module on IDOLS for legal implications in
work
17 | P a g e
5.14. EVA
Client Project Modules
ICI India Ltd. Working
Knowledge of EVA A module on IDOLS
5.15. Sales Management
Client Project Modules
Gillette, India
Right Things for
Territory Target
Achievement
Interactive fine-tuning of Territory Managers
on Target Achievement Procedures.
Canon, India Enhance Enrich
Training module to show how to sell in the
new pricing and incentive scheme. Experience
sharing on best practices with cases and role-
plays
Canon, India Imaging Across
Networks
A sales tool to act as an aid for making the
opening call to the customer.
5.16. Product Training & Sales
Client Project Modules
Hewlett Package,
India
Selling Skill on HP
Brio Aid in selling cycle of HP Brio
Canon, India
Training on Digital,
Networking &
Color Products
A sales training module on the state of the art
technologies of the company.
Johnson &
Johnson Udaan
Opener and Introduction
Introduction to Channels
Schemes and Waves
Dealer Card & Blue Book
Market Work Essentials
In-Market Execution
RDSSM Stint
RSS Stint
ABI Stint
Introduction to Products
Final Review
5.17. Marketing Training
Client Project Modules
ICI India Ltd. Basics of Marketing A module on the IDOLS WAN
18 | P a g e
5.18. Insurance Modules
Client Project Modules
DLF DLF Premerica
Language English
Assure Money
Basics of ULIPs Financial Market
Dhansuraksha
Family First
Fee Protect Plus
Idols
Rakshak
Shiksha Uday
Tatkal Suraksha
Wealth Plus
DLF DLF Premerica
Language English
Wealth Plus Hindi
Dhansuraksha Hindi
Tatkal Suraksha Hindi
Rakshak Hindi
Idols Hindi
Assure Money Hindi
Family First Hindi
Other Insurance Modules Basics of Insurance Shop Keepers Insurance
Basics of Life Insurance Householders Insurance
Basics of General Insurance Travel Insurance
Systematic Investment Plan Life Insurance
Private Car Insurance Fire Insurance
Content for ILT which have been developed are Financial Markets Sales Process & Selling Skills
Basics of Insurance Agency Model & Agency Management
Financial Planning
19 | P a g e
6. Project History – Learning Management System
6.1. IDOLS for ICI
6.1.1. For over 400 managers across the country
6.1.2. Multiple course delivery
6.1.3. Text-to-speech engine instead of canned audio to reduce bandwidth usage
6.1.4. Integration with Lotus Notes for user tracking
6.1.5. Collaboration using Lotus Notes threaded discussions
6.2. Sales Contract Process for Avaya Global Connect
6.2.1. Multiple course delivery over Internet
6.2.2. Learn on the move – CD version with hot-sync with online version
6.2.3. User base of over 250 managers
6.2.4. MIS on users’ performance and courses coverage for the admin
6.2.5. Masters’ maintenance allows complete flexibility to maintain the system
6.2.6. Learning delivered thru concepts, application and reinforcements
6.2.7. Certification module, with random questions generation & review feature
6.3. NASA Learning for Hindustan Lever
6.3.1. Java based multiple course delivery platform hosted on Sun Solaris over the
Intranet
6.3.2. Multi user multi course delivery engine
6.3.3. Users’ scores, multi-session learning, tracking
6.3.4. MIS on users’ performance and courses coverage for the admin
6.3.5. Masters’ maintenance allows complete flexibility to maintain the system
6.3.6. Learning delivered thru concepts, application and reinforcements
6.4. Digital Certification for Xerox
6.4.1. Online learning and certification program
6.4.2. Installed on more than 40 locations across India
6.4.3. More than 2500 employees certified within a month
6.4.4. Random question set generation from a dynamic pool of questions
6.4.5. Trial-certification and learning options also built in
6.4.6. MIS reports
6.5. Electronic Circuit Design for IIT Delhi
6.5.1. Intranet based course delivery system
6.5.2. Delivery engine allows:
6.5.3. Online Chat (for peer-peer collaboration)
6.5.4. Bulletin board (for student-teacher collaboration)
6.5.5. Personalized notes & Bookmarks
6.5.6. Assignments upload for teacher’s perusal
6.5.7. Resources download section
20 | P a g e
6.6. Bankers Selling Skill Builder for ICICI Bank
6.6.1. Simulation based selling skills training content and delivery engine (multi-level
decision tree)
6.6.2. Sales situations with customer comments & learner options to respond from
6.6.3. Dynamic program path based on user choices, resulting in successful sale or
failure
6.6.4. Backend tracking of user responses, with post-simulation customized feedback
on various stages of sales process
6.6.5. Offers multiple sales situations, varying levels of complexities and different
banking products
6.6.6. User motivation through daily target, targets achieved, etc.
6.6.7. MIS reports on situation wise users’ progress and targets achievement
6.7. Counseling Skill Builder for ICICI Bank
6.7.1. Intranet based learning module
6.7.2. Decision tree implementation to handle diverse combination of inputs and user
responses
6.7.3. Situation based training with illustrations and voice over.
6.7.4. Counseling Style profile based on a psychometric questionnaire
6.8. Working Capital Simulation for ICICI Bank
6.8.1. Simulation based learning module
6.8.2. Offers real-life WC appraisal inputs, like balance sheet and profit & loss
6.8.3. Learner interaction in the form of standard XLS templates for capturing various
inputs into the CMA format
6.8.4. Field level and form level checks and feedback
6.8.5. Multi-session learning available
6.8.6. MPBF decision & funds allocation are captured & validated over permitted range
6.9. ISEEK for Bharti Airtel
6.9.1. Simulation based learning modules with assessments and level 3 content
material
6.9.2. Multiple Course Delivery
6.9.3. National level Vast usage and connectivity
6.9.4. All features of learning Bridge
6.9.5. Excellent reviews, after reviewing the modules, Bharti’s International Branches
also demanding the same.
Besides this it is working at Religare, Reliance General Insurance, Reliance Life Insurance and
ICICI Bank.
21 | P a g e
7. Add-ons to LMS
7.1. Needs Analysis for Ranbaxy
7.1.1. Training Needs assessment system
7.1.2. Modeled around extensive, domain knowledge-based, pre-quizzes
7.1.3. Output in the form of recommended learning paths
7.1.4. Admin back-end for mapping learning needs across users, with filters like,
function, location, designation, etc.
7.2. Content Management Systems for internal use of Enhance
7.2.1. Tool for managing ongoing projects
7.2.2. Multiple projects, multiple role definitions
7.2.3. Date wise tracking of activities across projects
7.2.4. Effort versus budget tracking
7.2.5. Project plan shifts, delays with reasons
7.2.6. Graphical reports on time spends – project wise, resource wise
7.2.7. Output in XLS, RTF, DOC formats for convenient reuse & maintenance
7.3. Skill Competency Mapping for Avaya Global Connect
7.3.1. System works on a skill map for various functions in the organization
7.3.2. Skills inventory is also maintained for each member
7.3.3. Skill gaps are presented to the users
7.3.4. System proposes various training programs to cover the skills gaps and allows
online nomination requests
7.3.5. Users attendance & performance in training programs updates skills inventory
7.4. Succession Planning System for Nestle
7.4.1. Maps competencies for various organizational functions and designations
7.4.2. Competency matrix of all individuals is maintained
7.4.3. Competencies of any individual can be updated any time
7.4.4. Output on succession plan is generated in the form of sorted list of eligible
individuals
7.4.5. Gaps, if any, are highlighted for a succession decision to be taken
7.5. Classroom Nomination and Feedback System for Hindustan Lever
7.5.1. Intranet based Leadership program nomination system.
7.5.2. Designed for top managers who will come as a team for program nomination.
7.5.3. System allows the participants to invite 360 degree Feedback from their
colleagues.
7.5.4. Auto-mailers on nomination status, feedback requests, etc.
7.5.5. Admin backend for maintenance of programs, participants, feedback
questionnaire, etc.
7.5.6. MIS on program participation, participant 360degree feedback, etc.
22 | P a g e
7.6. Coaching Tracking and Monitoring for Hindustan Lever
7.6.1. Internet based Performance Measurement system to effectiveness of training
being provided to Distributors’ Sales teams
7.6.2. Physical training delivery being carried out by an independent agency, with a
over 4500 trainees and about 300 trainers
7.6.3. System allows multiple levels of access for Hindustan Lever managers &
Training agency users
7.6.4. MIS for different managers within both the set of application users
7.6.5. Over 50+ reports on various business parameters
7.6.6. Auto-mail facility for key business reports to various Business and Profit Center
heads
7.6.7. System in use for over one and a half year
7.6.8. Has received very high acceptability and success across all levels of users and
management
7.7. Course Viewer for ICICI Bank
7.7.1. Search enabled access to range of courses for Just-in-time learning
7.7.2. Course launch engine offers the searched page in the course interface with course
navigation enabled
7.7.3. Searched text highlighting
7.7.4. Backend to publish / un-publish courses offered through Course Viewer
7.8. LMS CD Version for ICICI Bank
7.8.1. CD based multi-course delivery platform to cover the user population that is not
on the Intranet
7.8.2. Open-ended backend that allows courses to be viewed the same way as are
available over the Intranet
23 | P a g e
8.0. Project History - Software
8.1 R-NET for Ranbaxy
8.1.1 Training needs assessment system
8.1.2 Modeled around extensive, domain knowledge-based, pre-quizzes
8.1.3 Output in the form of recommended learning paths
8.1.4 Admin back-end for mapping learning needs across users, with filters like,
function, location, designation, etc.
8.2 Knowledge Management Systems for internal use of Enhance
8.2.1 Multiple knowledge areas, with sublevels can be defined
8.2.2 Knowledge can be captured at any level of the knowledge tree
8.2.3 New knowledge can be added by any user in the system, as an author for that
knowledge
8.2.4 Anyone using/referring to a knowledge block can create an addendum, that can
become published part of the knowledge after authors approval
8.2.5 Inbuilt chat allows saving the exchange as knowledge block option
8.2.6 Search, customize, favourites, etc are some other features
8.3 Project Management Systems for internal use of Enhance
8.3.1 Tool for managing ongoing projects
8.3.2 Multiple projects, multiple role definitions
8.3.3 Date wise tracking of activities across projects
8.3.4 Effort versus budget tracking
8.3.5 Project plan shifts, delays with reasons
8.3.6 Graphical reports on time spends - project wise, resource wise
8.3.7 Output in XLS, RTF, DOC formats for convenient reuse & maintenance
8.4 Time Management System for Ranbaxy
8.4.1 Personal time planner
8.4.2 Allows definition of midterm and short term goals
8.4.3 Allows creation of task towards goals’ achievement
8.4.4 Review and handling of task
8.4.5 Personalization allowed of planning/review date and time
8.4.6 Captures learning-for-the-day
8.5 Skill Track for Avaya Global Connect
8.5.1 System works on a skill map for various functions in the organization
8.5.2 Skills inventory is also maintained for each member
8.5.3 Skill gaps are presented to the users
8.5.4 System proposes various training programs to cover the skills gaps and allows
online nomination requests
8.5.5 Users attendance & performance in training programs updates skills inventory
24 | P a g e
8.6 Succession Planning System for Nestle
8.6.1 Maps competencies for various organizational functions and designations
8.6.2 Competency matrix of all individuals is maintained
8.6.3 Competencies of any individual can be updated any time
8.6.4 Output on succession plan is generated in the form of sorted list of eligible
individuals
8.6.5 Gaps, if any, are highlighted for a succession decision to be taken
8.7 RLE Nomination and Feedback System for Hindustan Lever
8.7.1 Intranet based leadership program nomination system
8.7.2 Designed for top managers who will come as a team for program nomination
8.7.3 System allows the participants to invite 360 degree feedback from their
colleagues
8.7.4 Auto-mailers on nomination status, feedback requests, etc.
8.7.5 Admin backend for maintenance of programs, participants, feedback
questionnaire, etc.
8.7.6 MIS on program participation, participant 360 o feedback, etc.
8.8 DriveLearning.com for Hindustan Lever
8.8.1 Internet based Performance Measurement system to effectiveness of training
being provided to Distributors’ Sales teams
8.8.2 Physical training delivery being carried out by an independent agency, with a
over 4500 trainees and about 300 trainers
8.8.3 System allows multiple levels of access for Hindustan Lever managers &
Training agency users
8.8.4 MIS for different managers within both the set of application users
8.8.5 Over 50+ reports on various business parameters
8.8.6 Auto-mail facility for key business reports to various Business and Profit Center
heads
8.8.7 System in use for over one and a half year
8.8.8 Has received very high acceptability and success across all levels of users and
management
8.9 NASA707.com for Hindustan Lever
8.9.1 Online Performance Measurement system on the effectiveness of field &
classroom training to company’s sales teams
8.9.2 Multiple category of users, variable access based on rights and privileges –
Business Managers, Administrators, Trainers, Sales Officers, Data-entry staff
8.9.3 Flexible and exhaustive range of MIS reports to bring out various measurable
parameters (Macro to micro drill-down)
8.9.4 Built-in scheduling system (built around a set of business rules) for defining
monthly field and classroom contact plans for the trainers and Sales Officers
25 | P a g e
8.10 Course Viewer for ICICI Bank
8.10.1 Search enabled access to range of courses for Just-in-time learning
8.10.2 Course launch engine offers the searched page in the course interface with course
navigation enabled
8.10.3 Searched text highlighting
8.10.4 Backend to publish / un-publish courses offered through Course Viewer
9.0. Project History – Learning Consultancy
9.1. Learning Consultancy for GIZ
9.1.1. Brief the objectives of learning solutions
9.1.2. Visits to national branches of the Organization
9.1.3. Detailed need analysis for the project
9.1.4. Interview with stake holders
9.1.5. Report on Findings included
Need analysis
Conclusions
Flow of courses
Sample of courses structure
Learning Theories to be used
Processes to be used
Organization preparedness
Proposal
Project Plan
26 | P a g e
10.0.Awards & Testimonial
10.1. Award from TrainingOutsourcing.com, USA in the domain of e learning
delivery and development
10.2. Award from TrainingOutsourcing.com, USA as the Top Sales Training
Company(Product Category)
27 | P a g e
10.3. Testimonials
“…found them a total solutions provider with technical competence and creative zeal…”
ICI
“…You have done some impressive work and we would like to present a consistent message to
our new employees using your content…”
Nestle
28 | P a g e
“…We feel their work in the FMCG Sector is very exhaustive…”
Coca Cola
“…The project had SMEs who were remote. However the spirit to go on to complete the project
was exemplary…”
Tata Telecom