ED 387 062

AUTHORTITLE

INSTITUTION

REPORT NOPUB DATENOTEAVAILABLE FROM

PUB TYPE

EDRS PRICEDESCRIPTORS

IDENTIFIERS

ABSTRACT

DOCUMENT RESUME

HE 028 644

Theodossin, Ernest, Ed.Altered Images: Transforming College Estates for aLearning Revolution. Innovations in FE, Issue 2,

Spring 1995.Further Education Development Agency, Bristol(England).ISBN-0-907659-90-X95

65p.Further Education Development Agency, Coombe Lodge,Blagdon, Bristol BS18 6RG, England, United Kingdom(9.50 British pounds).Reports Descriptive (141)

MFOI/PC03 Plus Postage.*Campus Planning; *College Buildings; *EducationalChange; *Educational Environment; *EducationalFaciilties; Educational Facilities Planning; FacilityImprovement; Foreign Countries; PostsecondaryEducation; Space Utilization; Student Attitudes*England; Faculty Attitudes; *South East EssexCollege of Arts Techn (England)

This report describes the physical and educationaltransformation of South East Essex College of Arts and Technology inEngland. It focuses on how the institution's two seedy, dilapidatedcouncil buildings from the 1940s have been renovated and remodeled inpursuit of a modern aesthetic work environment for students, faculty,and staff. The report discusses the factors affecting change andmodernization among further education colleges in general and SouthEast Essex in particular. A report from the college's principal, Tony

Pitcher, "Building Blocks To Transform Learning," includes discussionon early impressions and ideas, culture change and physical change,

problems, the American community college example, tackling thetraditi ,nal, growth and innovation, library to learning centers,information technology (IT) centers, security consistency andsynergy, and a variety of learning methods. The report also discusses

student, faculty, and administrator attitudes toward the changes.

(MDM)

***********************************************************************

Reproductions supplied by EDRS are the best that can be made* from the original document.***********************************************************************

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n sp

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Sou

th E

ast E

ssex

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lege

Ern

est T

heod

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n

2 3

.10 20

fore

wor

d

Ern

est T

heod

ossi

nF

urth

er E

duca

tion

Dev

elop

men

t Age

ncy

Eve

n th

ose

of u

s w

ho h

ave

been

ined

ucat

ion

f:m. p

ossi

bly

mor

e ye

ars

than

we

like

tc r

emem

ber

cann

otea

sily

rec

all a

tim

e w

i:en

'dra

mat

icch

ange

' was

not

alle

gedl

y a

part

of t

hesc

ene,

whe

n al

umni

wer

e no

t mea

ntto

find

tom

orro

w's

col

lege

unr

ecog

nisa

ble.

In m

ore

cyni

cal m

omen

ts i;

is d

iffic

ult t

oav

oid

won

derin

g w

heth

er th

ese

chan

ges

are

not a

bout

trav

ellin

gra

ther

than

arriv

ing.

'New

' as

a la

bel s

eem

s to

be

atta

ched

to e

duca

tion

mor

e fr

eque

ntly

than

to s

oap

pow

ders

, and

with

sim

ilar

resu

lts. T

he e

xpla

natio

n m

ust l

ie in

the

fact

that

so

man

y ed

ucat

iona

l cha

nges

are

polit

ical

rat

her

than

subs

tant

ive,

tran

scen

dent

al in

stea

d of

em

piric

alth

ey

may

mak

e an

eno

rmou

sdi

ffere

nce

tow

hat a

re k

now

n as

key

sta

keho

lder

s (o

rst

aff)

but

virt

ually

non

e to

cus

tom

ers.

Mod

ifica

tions

suc

h as

the

new

nam

e, th

eex

pens

ive

new

logo

, the

red

esig

ned

stat

ione

ry a

nd th

e in

cred

ibly

exc

iting

new

man

agem

ent s

truc

ture

can

still

leav

e

the

publ

ic r

efer

ring

to th

e co

llege

as

'the

tech

up

the

road

'.

It is

ther

efor

e pl

easu

rabl

e to

be

able

to

devo

te th

is is

sue

of In

nova

tions

in F

E to

the

achi

evem

ents

of a

col

lege

whi

ch h

asm

ade

real

cha

nges

to it

s cu

rric

ulum

port

folio

, del

iver

y m

ode,

phy

sica

l pla

ntan

d w

orki

ng p

ract

ices

. The

se a

re c

hang

esw

hich

are

man

ifest

ed in

dra

mat

ic v

isua

lal

tera

tions

. Tw

o se

edy,

slo

venl

y co

unci

lbu

ildin

gs d

atin

g fr

om th

e 19

40s

and

1950

s ha

ve b

een

reno

vate

d, r

emod

elle

d,re

furb

ishe

d, r

edec

orat

ed a

nd r

efur

nish

edin

the

purs

uit o

f a c

lean

, brig

ht a

ndco

lour

ful 1

990s

wor

king

env

ironm

ent i

nw

hich

new

thin

gs a

re h

appe

ning

in w

ays

so u

nfam

iliar

that

no

stud

ent c

an fa

il to

erce

ive

the

tran

sfor

mat

ions

.

Sou

th E

ast E

ssex

Col

lege

of A

rts

and

Tec

hnol

ogy

has

thus

ach

ieve

d a

new

corp

orat

e im

age

that

ext

ends

beyo

nd th

ech

ief e

xecu

tive'

s of

fice

and

prin

ted

mat

eria

ls. T

hat d

oes

not o

f cou

rse

impl

yth

at a

ll of

the

colle

ge's

use

rs v

iew

the

chan

ges

with

app

roba

tion,

or

that

detr

acto

rs c

anno

t be

foun

d, b

ut it

doe

sm

ean

that

eve

n th

e m

ostc

asua

l vis

itor

to

the

colle

ge c

anno

t fai

l to

notic

eth

at th

is

time

the

old

tech

has

bee

n re

plac

edby

som

ethi

ng e

xcep

tiona

lly d

iffer

ent f

orcu

stom

ers.

If n

ot a

firs

t for

educ

atio

n, th

at

mus

t be

at le

ast c

ompa

rativ

ely

rare

.

Ern

est T

heod

ossi

n

Wha

teve

r el

se o

ne m

ay fe

elab

out f

urth

er e

duca

tion

(FE

),th

e ph

ysic

al w

orld

it in

habi

tsca

n se

ldom

aro

use

anyt

hing

oth

er th

an a

limite

d ra

nge

of r

eact

ions

. Thi

nk, f

orex

ampl

e, o

f the

typi

cal B

ritis

h F

E c

olle

gepu

rely

as

wor

kpla

ce a

ccom

mod

atio

n:w

hat w

ords

and

phr

ases

spr

ing

to m

ind

in a

ttem

ptin

g to

des

crib

e it?

Tac

ky, d

irty,

tatty

, clu

ttere

d, m

atch

stic

k fu

rnitu

re,

dow

n-m

arke

t, ch

eap,

sho

ddy,

ugl

y,un

was

hed

win

dow

s, fa

ded

curt

ains

...

If as

ked

to d

emon

stra

te to

vis

itors

from

deve

lopi

ng c

ount

ries

the

achi

evem

ent,

of o

ne o

f the

wor

ld's

old

est d

emoc

raci

es,

the

crad

le o

f the

indu

stria

l rev

olut

iol

and

one

of th

e le

adin

g E

urop

ean

pow

ers,

how

man

y of

us

wou

ld h

ead

for

the

near

est F

E c

olle

ge?

In th

e U

nite

d S

tate

s,on

the

othe

r ha

nd, o

ne m

ight

wel

l tur

nto

the

loca

l com

mun

ity c

olle

ge. I

n th

em

ajor

Aus

tral

ian

citie

s th

e eq

uiva

lent

TA

FF

(te

chni

cal a

nd fu

rthe

r ed

ucat

ion)

colle

ge m

ight

wel

l rev

eal t

he h

est o

f lat

etw

entie

th-c

entu

ry a

rchi

tect

ure.

InG

erm

any,

Hol

land

and

Den

mar

kvo

catio

nal c

olle

ges

mig

ht n

ot a

chie

vequ

ite th

at d

istin

ctio

n, b

ut th

ey w

ould

cert

ainl

y im

pres

s as

pro

fess

iona

l wor

ken

viro

nmen

ts. I

n B

ritai

n ho

wev

er..

..

Of c

ours

e th

ere

are

exce

ptio

ns in

this

scep

tred

isle

, bot

h in

term

s of

who

leco

llege

s an

d al

mos

t cer

tain

ly w

ithin

any

one

colle

ge. T

he c

hief

exe

cutiv

e of

ficer

'sst

udy

will

sur

ely

prov

ide

strik

ing

cont

rast

sal

mos

t alw

ays

a ca

lm, c

lean

have

n fr

om th

e m

addi

ng c

row

d. T

hero

om w

here

the

boar

d m

eets

will

sel

dom

be a

nyth

ing

less

than

an

oasi

s of

sta

tely

pros

perit

y. If

ther

e is

a tr

aini

ngre

stau

rant

, the

pub

lic w

ho u

se it

sse

rvic

es w

ill g

ener

ally

hav

e a

rath

erdi

ffere

nt im

pres

sion

of t

he c

olle

ge.

Whe

n th

e co

llege

offe

rs tr

aini

ng to

loca

lbu

sine

ss p

eopl

e, it

will

ver

y lik

ely

have

aw

ing,

an

anne

xe o

r a

corn

er w

hich

mak

es a

n ef

fort

to m

eet c

usto

mer

expe

ctat

ions

, and

in g

ettin

g th

e m

atur

etr

aine

es to

the

trai

ners

it w

ill p

roba

bly

desi

gnat

e a

path

way

whi

ch c

ircum

vent

sth

e m

ore

sord

id c

olle

ge v

ista

s.

Lear

ning

to k

now

one

's p

lace

Why

is B

ritis

h F

E s

o ph

ysic

ally

repe

llent

? W

hy a

re th

e flo

ors

so li

ttere

d, th

e am

bien

ce s

oth

read

bare

, the

leve

ls o

f com

fort

and

clea

nlin

ess

so m

inim

al?

Why

issi

gnpo

stin

g re

gard

ed a

s an

opt

iona

lex

tra?

Why

is th

ere

now

here

for

the

visi

tor

to p

ark

(and

why

are

the

mos

tco

nven

ient

spa

ces

rese

rved

for

seni

orst

aff)

? O

ut o

f the

cla

ssro

om, w

hy d

ole

ctur

ers

appe

ar to

inha

bit M

iss

Hav

isha

m's

dra

win

g ro

om, s

urro

unde

dby

pile

s of

pap

ers

and

rubb

ish

no o

neha

s us

ed fo

r ye

ars?

Why

are

car

pets

suc

ha

rarit

y?

One

exp

lana

tion

mus

t be

cultu

re.

How

man

y pe

ople

who

teac

h in

FE

wer

e ed

ucat

ed a

nd tr

aine

d in

it?

How

man

y se

nior

FE

sta

ff se

nd th

eir

child

ren

to th

e lo

cal F

E c

olle

ge?

How

man

y se

nior

civ

il se

rvan

tsw

ent t

o th

eir

loca

l FE

col

lege

? T

hetr

uth

is th

at F

E is

par

t of t

heso

cial

isat

ion

proc

ess

by w

hich

the

Brit

ish

soci

al c

lass

sys

tem

has

bee

npr

eser

ved.

It e

xist

s to

trai

n pe

ople

, but

it al

so s

erve

s to

mak

e th

em a

war

e of

the

rela

tivel

y su

bord

inat

e st

atus

of

trad

e, in

dust

ry a

nd v

ocat

iona

lac

tivity

gen

eral

ly. W

hat b

ette

r w

ayto

pre

pare

peop

le fo

r a

low

sta

tus

posi

tion

in s

ocie

ty g

ener

ally

than

to a

ccus

tom

them

to th

eir

dest

iny

insu

bsta

ndar

d tr

aini

ng s

urro

undi

ngs?

Hen

ce th

e ab

senc

e of

car

pets

,pr

esum

ably

on

the

assu

mpt

ion

that

FE

stud

ents

(w

hate

ver

thei

r ag

e) w

ill p

ut o

utth

eir

ciga

rette

s,sp

ill th

eir

drin

ksor

thro

w th

eir

cris

p ba

gsun

derf

oot.

The

irony

of c

ours

eis

that

the

sam

epe

ople

who

use

the

colle

ge a

lso

go in

to b

anks

,pu

blic

libr

arie

s,de

part

men

tst

ores

, cin

emas

arid

thea

tres

and

oth

er p

ublic

bui

ldin

gsw

here

qui

te d

iffer

ent a

ssum

ptio

ns a

rem

ade.

"FE

can

brea

k th

esp

iral o

fde

priv

atio

non

ly th

roug

h'its

ow

nef

fort

s."

In fa

irnes

s it

has

to b

e ac

know

ledg

edth

at B

ritis

h F

E c

olle

ges

have

had

ver

ylit

tle m

oney

spe

nt o

n th

em, a

lthou

gh it

also

nee

ds to

be

reco

gnis

ed th

at th

eco

llege

s ha

ve o

ften

acqu

iesc

ed. F

orm

uch

of th

e pa

st d

ecad

e th

e cu

ts in

per

capi

ta e

xpen

ditu

re o

n ed

ucat

ion

have

been

ste

ered

aw

ay fr

om s

taff

and

tow

ards

the

esta

te. R

epai

rs a

ndm

aint

enan

ce h

ave

not b

een

high

on

anyo

ne's

task

list

, and

inte

rior

deco

ratio

nan

d la

ndsc

ape

gard

enin

g ha

ve b

een

seen

as h

avin

g lit

tle to

do

with

edu

catio

n. In

mos

t pla

ces

FE

is s

o us

ed to

bei

ngpo

or th

at n

o on

e bo

ther

s to

com

plai

n. 7

The

poi

nt is

illu

stra

ted

mos

t viv

idly

with

reg

ard

to s

pace

nor

ms.

Whe

npu

blic

sec

tor

high

er e

duca

tion

(HE

)w

as in

corp

orat

ed it

had

to a

ccep

t,de

pend

ing

on c

urric

ulum

are

a, a

max

imum

spa

ce n

orm

of 1

5 sq

uare

met

res

per

stud

ent.

Whe

n F

E w

ent

corp

orat

e, o

vern

ight

the

Fur

ther

Edu

catio

n F

undi

ng C

ounc

il (F

EF

C)

drov

eth

e H

E n

orm

dow

n to

10

squa

re m

etre

spe

r st

uden

t, pr

esum

ably

bec

ause

anyt

hing

mor

e sp

acio

us w

ould

hav

ein

volv

ed tr

easu

ry e

xpen

ditu

re.

Mor

eove

r, a

s F

EF

CC

ircu

lar

93/3

5(1

993)

mak

es c

lear

, the

10

squa

re m

etre

s do

es'n

ot c

onst

itute

an

auto

mat

ic e

ntitl

emen

t'.If

FE

feel

s cr

ampe

d, th

e su

gges

ted

solu

tion

is to

leng

then

the

wor

king

day

and/

or th

e te

achi

ng y

ear.

By

way

of

cont

rast

, one

sho

uld

note

that

in D

anis

hvo

catio

nal c

olle

ges

10 s

quar

e m

etre

s pe

rst

uden

t is

the

min

imum

nor

m a

nd th

atsu

bjec

ts w

hich

in B

ritai

n qu

alify

for

10sq

uare

met

res

rece

ive

27 s

quar

e m

etre

sin

Den

mar

k. L

ike

low

leve

ls o

f sel

f-es

teem

, low

exp

ecta

tions

are

an

intr

insi

cpa

rt o

f the

Brit

ish

FE

land

scap

e.

Sel

f-he

lp a

s an

alte

rnat

ive

Wha

t the

abo

ve il

lust

rate

s is

that

if F

E w

ants

to im

prov

e no

tm

erel

y its

imag

e bu

t als

o its

phys

ical

env

ironm

ent,

to u

pgra

de it

sac

com

mod

atio

n an

d to

enh

ance

its

wor

king

con

ditio

ns, i

t can

not l

ook

toG

over

nmen

t for

hel

p. T

he a

mou

nt o

f

annu

al c

apita

l fun

ding

ava

ilabl

efr

om F

EF

C fo

r th

e en

tire

sect

or is

min

uscu

le W

e ca

nnot

exp

ect

that

the

chro

nic

shor

tage

of

publ

ic m

oney

whi

ch h

asaf

flict

ed B

ritis

h ed

ucat

ion

for

the

past

15

year

s w

ill b

esi

dest

eppe

d to

find

the

cash

nec

essa

ryfo

r de

velo

ping

FE

col

lege

est

ates

.Im

prov

ing

FE

's p

hysi

cal p

lant

mus

t be

atth

e bo

ttom

of e

very

pol

itici

an's

wis

h lis

t.F

E c

an b

reak

the

spira

l of d

epriv

atio

non

ly th

roug

h its

ow

n ef

fort

s.

Ai

0441

Mau

l,

One

col

lege

whi

ch h

as s

ucce

eded

intr

ansf

orm

ing

its p

hysi

cal e

nviro

nmen

t in

a m

ost s

pect

acul

ar fa

shio

n is

Sou

th E

ast

Ess

ex C

olle

ge o

f Art

s an

d T

echn

olog

y,si

tuat

ed in

Sou

then

d-on

-Sea

, Ess

ex. T

his

colle

ge h

as a

ppro

xim

atel

y 3,

800

full-

time

stud

ents

and

370

full-

time

staf

f; its

annu

al tu

rnov

er is

aro

und

f13m

and

its

aver

age

leve

l of f

undi

ng £

17.0

8 pe

r un

it.In

199

4-95

it w

as th

e 38

th la

rges

tco

llege

in te

rms

of fu

ndin

g un

its a

nd th

e48

th la

rges

t in

term

s of

fund

ing

gene

rally

In th

e sa

me

acad

emic

ses

sion

Sou

th E

ast E

sseA

Col

lege

Car

narv

on R

oad

Cen

tre

(left)

and

Lond

on R

oad

Cen

tre

(bel

ow)

it ha

d th

e llt

h la

rges

t inc

reas

e in

fund

ing

(£1.

78m

).

In te

rms

of it

s es

tate

, Sou

th E

ast E

ssex

Col

lege

sta

rted

out

with

som

ead

vant

ages

.It

has

two

mai

n bu

ildin

gs,

less

than

a m

ile a

part

. Bot

h bu

ildin

gsar

e so

und,

if d

rear

y, lo

cal g

over

nmen

tco

nstr

uctio

ns, b

ut n

eith

er is

a li

sted

build

ing,

or

loca

ted

on to

p of

acr

umbl

ing

coal

min

e or

situ

ated

on

the

perip

hery

of t

he to

wn

whe

re it

can

ser

veas

a fo

cus

for

vand

alis

m b

ydi

sgru

ntle

d

yout

hspr

oble

ms

whi

ch a

fflic

t mor

eth

an o

ne F

E c

olle

ge. S

outh

Eas

t Ess

exC

olle

ge c

onse

quen

tly h

as a

dvan

tage

s of

omis

sion

, eve

n if

the

esta

te e

xhib

its fe

wpo

sitiv

e qu

aliti

es.

BE

ST

CO

PY

AV

NLA

BLE

9

It w

ould

be

fairl

y ac

cura

te to

des

crib

e its

orig

inal

app

eara

nce

as s

omet

hing

like

the

prov

erbi

al u

gly

duck

ling,

and

if it

has

not q

uite

bee

n m

etam

orph

osed

into

an

eleg

ant s

wan

, it i

s no

t ver

y fa

r fr

om s

uch

an a

chie

vem

ent a

nd c

lose

r to

it th

anhu

ndre

ds o

f oth

er F

E c

olle

ges.

Wha

tm

akes

Sou

th E

ast E

ssex

Col

lege

'str

ansf

orm

atio

n re

mar

kabl

e an

d (in

my

expe

rienc

e) u

niqu

e in

the

Brit

ish

FE

sect

or r

esid

es in

mat

ters

of s

cale

and

cohe

renc

e of

dev

elop

men

t. T

hees

sent

ial f

eatu

res

of th

e m

odifi

ed e

stat

ear

e as

follo

ws.

Ope

nnes

s

Mos

t FE

col

lege

s ca

n no

w b

oast

afle

xibl

e/op

en le

arni

ng/r

esou

rce

cent

rew

hat w

as k

now

npr

evio

usly

as

the

libra

ry. T

his

deno

tes

ala

rge

spac

e w

here

man

y pe

ople

do

man

y di

ffere

nt th

ings

usi

ng m

any

diffe

rent

art

efac

ts. S

ince

mos

t old

erco

llege

s w

ere

built

to h

old

clas

ses

inro

oms,

thea

tres

, wor

ksho

ps o

rla

bora

torie

s, in

ord

er to

cre

ate

reso

urce

cent

res

arch

itect

s ha

ve u

sual

ly h

ad to

rem

ove

the

wal

ls li

ning

the

corr

idor

s an

ddi

vidi

ng c

lass

room

s, r

esul

ting

in a

larg

e

Car

narv

on R

oad

lear

ning

cen

tre,

show

ing

squa

re o

peni

ngs

for

borr

owed

ligh

t

frfir

"M

IMI!

rani

,

spac

e w

ith tw

o lin

es o

f sup

port

col

umns

dow

n th

e ce

ntre

. Sou

th E

ast E

ssex

Col

lege

has

sev

eral

suc

h op

en s

pace

s,bu

t its

com

mitm

ent t

o op

enne

ss g

oes

muc

h fu

rthe

r.

Alth

ough

ther

e ar

e st

ill m

any

trad

ition

alla

ssro

oms

in th

e co

llege

, the

re a

re a

lso

a gr

eat m

any

mor

e op

en s

pace

s, e

.g.

lear

ning

«m

tres

and

spe

cial

ist I

T c

entr

esw

hic

han

hol

d up

to fi

se te

achi

nggr

oups

. In

the

Car

narv

on R

oad

build

ing,

the

flexi

ble

lear

ning

cen

tre

has

a pr

os«m

ium

arc

h in

corp

orat

ed in

to th

em

nstr

uc ti

on (

it us

ed to

be

the

colle

geha

ll).

Par

t of t

he s

pace

enc

ompa

sses

two

floor

s an

d pa

rt tw

her

e th

e w

indo

ws

are

loca

ted)

ris

es u

pwar

tIs W

it h

ou t

brea

k. L

arge

squ

are

hole

s ha

ve a

lso

been

c u

t int

o m

any

reta

inin

g w

alls

topr

ovid

e bo

rrow

ed li

ght.

The

ove

rall

spac

e is

ext

ensi

ve a

nd v

arie

d en

ough

toal

low

indi

vidu

als

and

smal

l gro

ups

tow

ork

in w

hat f

eels

like

an

enve

lope

of

isol

atio

n.

40*

The

re a

re' i

llso

larg

e co

mpu

ter

wor

ksho

ps w

ith in

divi

dual

wor

ksta

tions

.T

hose

fam

iliar

with

the

1960

s an

d 70

spr

imar

y sc

hool

sce

ne w

ill r

ecog

nise

thes

e de

velo

pmen

ts a

s an

ext

ensi

on o

fth

e op

en p

lan

clas

sroo

m d

evis

ed to

serv

ice

the

inte

grat

ed c

urric

ulum

.

At S

outh

Eas

t Ess

ex C

olle

ge th

eop

enne

ss is

als

o so

met

hing

of a

philo

soph

ical

com

mitm

ent t

o a

way

of

orga

nisi

ng a

com

mun

ity.

In la

rge

open

spa

ces

it is

to s

ome

exte

nt e

asie

r to

lose

one

self

in a

cro

wd.

On

the

othe

r ha

nd, a

nyde

viat

ion

from

beha

viou

ral n

orm

sim

med

iate

ly a

ttrac

tsat

tent

ion.

The

ope

nnes

sis

inte

nded

to a

llevi

ate

disc

iplin

e pr

oble

ms

and,

so fa

r as

one

can

dete

rmin

e, it

suc

ceed

s, a

ssis

ted

bycl

osed

circ

uit t

elev

isio

n ta

rget

ed a

tst

rate

gic

poin

ts.

Tea

chin

g te

am r

oom

med

ia .1

11d

perf

orm

ing

adc

Inst

ead

of fu

nctio

ning

as

stre

ets

whi

chno

one

ow

ns a

nd n

o on

e fe

els

resp

onsi

ble

for,

the

corr

idor

s ha

ve b

een

eith

er in

corp

orat

ed in

to r

oom

s or

are

trea

ted

as c

omm

on s

pace

and

dec

orat

edto

look

like

an

exte

nsio

n of

the

room

s.

All

staf

f wor

k in

ope

n sp

aces

. Bus

ines

ssu

ppor

t sta

ff ar

e lo

cate

d in

larg

e, o

pen

offic

es. T

each

ing

staf

f hav

e th

eir

desk

sin

ope

n sp

aces

and

eve

n he

ads

of te

amar

e ex

pect

ed to

sha

re th

eop

en a

reas

with

thei

rco

lleag

ues.

In th

ese

teac

her

spac

es th

ere

are

smal

l roo

ms

in th

e co

rner

whe

re p

rivat

e di

scus

sion

sca

n be

hel

d, a

nd te

ache

rsca

n bo

ok a

num

ber

ofro

oms

in th

e co

llege

for

larg

er m

eetin

gs, b

ut n

o on

eis

allo

wed

to c

reat

e hi

s or

her

own

spac

e as

ade

mon

stra

tion

of s

tatu

s or

indi

vidu

ality

.T

he o

ffice

s ha

ve n

o fil

ing

cabi

nets

: the

ycr

eate

bar

riers

to h

ide

behi

nd. I

nste

ad,

staf

( us

e fil

es a

nd r

ing

bind

ers.

The

gene

ral i

mpr

essi

on is

of w

orki

ngtid

ines

s.

Win

dow

ne,

Car

nart

oi7r

rec

eptio

n7

Roa

d C

entr

e

The

re a

re n

o co

mm

on r

oom

s in

the

trad

ition

al s

ense

, eith

er fo

r st

uden

ts o

rst

aff.

Whe

n pe

ople

wan

t to

soci

alis

ean

d/or

eat

, the

y us

e th

e st

aff a

nd s

tude

ntre

fect

orie

s. A

s th

e co

llege

is lo

cate

d in

the

tow

n ce

ntre

, the

re is

acc

ess

to a

varie

ty o

f loc

al c

afes

and

oth

erea

tinW

recr

eatio

nal v

enue

s; th

is is

not

an

optio

n fo

r al

l col

lege

s.

Lear

ning

clin

e(

.111

7.11

1i R

Odd

-31t

r

A Ie

etin

g ro

om, w

hich

cta

ff ca

n bo

ok

Per

haps

the

mos

t rem

arka

ble

dem

onst

ratio

n of

the

open

ness

is th

efe

nest

ratio

n: w

indo

ws

abou

nd, i

ncl

assr

oom

wal

ls, d

oors

, all

mee

ting

room

s, e

ven

in th

e ch

ief e

xecu

tive'

sof

fice.

Eve

ryon

e ca

n be

see

n an

dev

eryo

ne c

an s

ee w

hat e

very

one

else

isdo

ing.

The

re is

, as

one

slig

htly

hor

rifie

dvi

sito

r re

mar

ked,

'now

here

to h

ide'

. To

whi

ch o

ne m

ight

res

pond

, 'W

hat d

o yo

uw

ant t

o hi

de?'

Con

sist

ency

The

col

lege

has

a c

orpo

rate

imag

e.F

or m

ost c

olle

ge m

anag

ers

that

wou

ld m

ean

a lo

go a

nd m

atch

ing

stat

ione

ry, p

rosp

ectu

s an

d bu

sine

ssca

rds.

At S

outh

Eas

t Ess

ex C

olle

ge it

als

o

11B

ES

T C

OP

Y A

VA

ILA

BLE

5

mea

ns c

orpo

rate

col

ours

: red

, blu

e, g

rey

and

whi

te. E

very

thin

g (a

part

from

pla

nts)

is o

ne o

f the

se c

olou

rs, a

nd e

very

thin

gm

eans

just

that

: wal

ls, c

arpe

ts, b

ox fi

les

and

ring

bind

ers,

cha

irs, w

aste

pape

rbi

ns, t

able

s, c

urta

ins,

sta

ir ra

ils, r

adia

tors

,et

c. E

very

whe

re in

the

colle

ge is

vis

ually

in th

e sa

me

orga

nisa

tiona

l wor

ld. T

heho

sen

colo

urs

are

favo

urite

s w

ithm

anuf

actu

rers

of o

ffice

sup

plie

s an

dfu

rnitu

re, s

o th

ey a

re e

asily

obt

aine

d an

ddo

not

req

uire

add

ition

al e

xpen

ditu

re.

All

room

s an

d of

fices

, whe

ther

for

supp

ort o

r te

a( h

ing

staf

f, ar

e fu

rnis

hed

toa

sim

ilar

stan

dard

. Unl

ike

man

yor

gani

satio

ns, f

urni

shin

gs a

re n

ot u

sed

tode

note

sta

tus

and

sepa

ratio

n. E

very

thin

gm

ks a

s if

it be

long

s to

the

sam

een

terp

rise.

( )1

1 en

terin

g th

e P

rinci

pal's

offi

ce it

isim

med

iate

ly a

ppar

ent t

hat t

here

is a

t

Ent

ranc

e to

prin

cipa

l's o

ffice

degr

ee o

f priv

acy

whi

ch w

ould

not

be

auto

mat

ical

ly a

vaila

ble

else

whe

re, b

utth

e of

fice

does

not

giv

e an

impr

essi

on o

fre

vese

ntin

g an

ent

irely

diff

eren

t sph

ere

of e

arth

ly e

xist

ence

- a

feat

ure

com

mon

to m

any

trad

ition

al p

rinci

pals

' offi

ces

inF

E c

olle

ges.

Her

e th

e st

anda

rd o

ffu

rnis

hing

is c

onsi

sten

t with

that

thro

ugho

ut th

e co

llege

, and

the

diffe

renc

es d

eriv

e fr

om fu

nctio

n ra

ther

than

sta

tus.

Sea

le

Mos

t col

lege

s ha

ve is

olat

ed a

reas

whi

ch a

re fu

rnis

hed

to a

hig

hst

anda

rd a

nd a

re a

ttrac

tive,

clea

n an

d in

vitin

g. M

ost c

olle

ges

also

have

ope

n ar

eas

and

mod

ern

offic

es. A

sa

freq

uent

vis

itor

to c

olle

ges

I am

accu

stom

ed to

bei

ng s

how

n th

e la

test

Sea

ting

sect

ion

near

ent

ranc

e to

prin

cipa

l's o

ffice

12

tVas

te b

in

deve

lopm

ents

, but

to r

each

them

Ius

ually

wal

k th

roug

h ev

en la

rger

expa

nses

of u

ndev

elop

ed te

rrito

ry.

At S

outh

Eas

t Ess

ex C

olle

ge th

etr

ansf

orm

atio

n ha

s m

oved

rel

entle

ssly

thro

ugh

both

mai

n C

entr

es, f

loor

by

floor

and

roo

m b

y ro

om. O

n m

y fir

stvi

sit I

cou

ld s

ee o

n a

stai

rwel

l in

the

Lond

on R

oad

build

ing

whe

re th

ede

cora

ting

had

stop

ped:

brig

htne

ss o

non

e si

de o

f the

lige

, grim

ean

d di

rt o

nth

e ot

her

- m

oder

nity

vs.

inst

itutio

nal

gloo

m. S

ever

al m

onth

s la

ter

I ret

urne

d,ho

ping

to o

rgan

ise

'bef

ore

and

afte

r'ph

otog

raph

s, b

ut th

e w

hole

sta

irwel

l had

been

tran

sfor

med

, as

wel

l as

larg

e ar

eas

beyo

nd. T

he L

ondo

n R

oad

Cen

tre

used

to b

e th

e le

ss-p

refe

rred

site

, but

it is

bein

g up

grad

ed to

the

sam

e st

anda

rd a

sth

e C

arna

rvon

Roa

d C

entr

e.

At l

ast s

ight

ing

ther

e w

ere

som

eco

rrid

ors

and

room

s to

whi

ch n

othi

ng

BE

ST

CO

PY

AV

AIL

AB

LE1

3

muc

h ha

s be

en d

one

for

gene

ratio

ns, b

utno

dou

bt th

ese

too

will

be

tran

sfor

med

with

in a

sho

rt p

erio

d of

tim

e. W

hen

Iin

terv

iew

ed s

taff

in th

e sp

ring

of 1

994

the

Lond

on R

oad

Cen

tre

still

had

a s

taff

com

mon

roo

m, n

o fe

ss u

nattr

activ

e th

anm

ost,

and

som

e of

thos

e I s

poke

to w

ere

no le

ss c

omm

itted

to it

s pr

eser

vatio

nth

an s

taff

else

whe

re.

I was

, how

ever

,to

ld th

at it

wou

ld s

hort

ly d

isap

pear

and

be in

corp

orat

ed in

to th

e re

fect

ory;

by

the

star

t of t

he 1

994-

95 s

essi

on th

e ch

ange

was

com

plet

e.

The

cle

ar in

tent

ion

is to

ens

ure

that

all

ofth

e co

llege

est

ate

is d

evel

oped

. The

re a

reto

be

no s

how

case

are

as d

esig

ned

toim

pres

s vi

sito

rs. C

hang

e is

mov

ing

thro

ugh

the

build

ings

, all

22,0

00 s

quar

e

Unp

rote

cted

pillar

.-%

_

Pro

tec

ti% e

tubi

ng .1

, nun

supp

oi ti

t it;

pillar

met

res

of th

em, r

elen

tless

ly a

ndde

term

ined

ly. T

he o

ld a

nd ta

cky

isdi

sapp

earin

g. T

he b

right

and

the

new

are

surf

acin

g ev

eryw

here

. No

deta

ilspo

tted

plan

ts, s

tair

rails

, str

uctu

ral

colu

mn

guar

ds, s

igna

ge -

are

too

triv

ial

to r

ecei

ve a

ttent

ion.

The

sca

le o

f the

ente

rpris

e is

sta

gger

ing.

Ton

e The

gen

eral

impr

essi

on is

of a

prof

essi

onal

wor

king

env

ironm

ent.

Sou

th E

ast E

ssex

Col

lege

has

mov

ed in

to th

e bu

sine

ss w

orld

to a

nex

tent

mos

t col

lege

s ha

ve n

ot y

etco

ntem

plat

ed. T

he w

hole

ope

ratio

nlo

oks

and

feel

s lik

e a

busi

ness

. The

whi

tew

alls

ref

lect

ligh

t and

cre

ate

anim

pres

sion

of c

lean

lines

s. T

he r

eds

are

stro

ng a

nd a

sser

tive,

and

the

blue

s an

dgr

eys

are

colo

urs

asso

ciat

ed w

ith th

eco

nser

vativ

e w

orld

of c

omm

erce

, The

atm

osph

ere

gene

rate

d by

the

phys

ical

tran

sfor

mat

ion

conv

eys

very

cle

arm

essa

ges

to a

nyon

e w

ho e

nter

s:

Thi

s is

a p

lace

of w

ork,

not

pla

y.W

e al

-3

goal

orie

ntat

ed,

hiev

emen

t driv

en. W

e ha

veva

lues

and

sta

ndar

ds. W

hat y

ouca

n an

d ca

nnot

do

is c

onst

rain

ed.

Row

dy, u

nciv

ilise

d be

havi

our

isno

t tol

erat

ed. W

e ar

e in

the

busi

ness

of e

duca

tion

and

trai

ning

.

A b

ank

or b

uild

ing

soc

iety

, est

ate

agen

t

1 4

Fin

ance

sec

tion,

Car

narv

on R

oad

Cen

tre

or s

olic

itor,

fina

ncia

l con

sulta

nt o

rac

coun

tant

cou

ld m

ove

into

the

build

ings

and

feel

com

fort

able

with

out

maj

or m

odifi

catio

nsa

char

acte

ristic

few

FE

col

lege

s co

uld

boas

t. A

t the

sam

etim

e th

e at

mos

pher

e is

nei

ther

col

d no

rfo

rbid

ding

. Par

tly it

is b

ecau

se th

eco

lour

s ar

e br

ight

, wha

teve

r th

e w

eath

erou

tsid

e, a

nd th

e in

door

ligh

ting

is w

arm

and

wel

com

ing.

In a

dditi

on, t

heab

unda

nt a

nd h

ealth

y lo

okin

g pl

ants

miti

gate

the

shar

p ed

ges

and

lines

of t

hew

alls

, doo

rs a

nd o

peni

ngs.

The

ove

rall

impr

essi

on m

ade

is th

at s

omeo

ne c

ares

abou

t app

eara

nce.

In tu

rn th

is g

ener

ates

the

feel

ing

that

som

eone

als

o ca

res

abou

t the

vis

itor.

Inte

ntio

nally

or

sub-

cons

ciou

sly

mos

t Brit

ish

FE

col

lege

sco

nvey

qui

te th

e re

vers

e: y

ou a

re a

seco

nd-r

ate

pers

on e

nter

ing

a se

cond

-ra

te e

stab

lishm

ent.

Hav

e no

del

usio

ns

BE

ST

CO

PY

AV

AIL

AB

LE

abou

t eith

er u

s or

you

rsel

f. T

he S

outh

Eas

t Ess

ex e

stat

e sp

eaks

the

reve

rse:

'Wha

t we

do is

impo

rtan

t. Y

ou a

reim

port

ant.'

Yet

wha

teve

r m

essa

ges

man

agem

ent

may

wis

h to

del

iver

, peo

ple

can

circ

umve

nt th

em. I

f a c

olle

ge c

onst

ruct

san

attr

activ

e re

cept

ion

area

, wha

t is

ther

e to

pre

vent

mem

bers

of t

he p

ublic

from

acc

essi

ng a

bui

ldin

g by

oth

eren

tran

ces?

At a

ll S

outh

Eas

t Ess

exC

olle

ge C

entr

es, t

he s

olut

ion

has

been

tosu

perv

ise

the

entr

ance

s to

the

build

ings

:ba

ck a

nd s

ide

door

s ar

e av

aila

ble

only

as e

mer

genc

y ex

its. S

taff,

stu

dent

s an

dvi

sito

rs c

ome

in v

ia th

e m

ain

entr

ance

only

. Thi

s no

t onl

y en

sure

s th

at th

ede

sign

ed m

essa

ge is

del

iver

ed b

ut h

elps

with

sec

urity

as

wel

l.

Spi

ral ,

,1a1

10 a

ce in

lear

ning

«qn

re

Bui

ldin

gs a

re n

ot th

e so

leco

mm

unic

ator

s. P

eopl

e co

nvey

mes

sage

s as

wel

l, an

d in

itial

ly th

ose

mes

sage

s ar

e de

liver

ed b

y ap

pear

ance

:cl

othi

ng, g

room

ing,

cle

anlin

ess.

The

mat

ter

of w

hat t

o w

ear

to w

ork,

of

dres

sing

up

and

dres

sing

dow

n, is

bot

hco

mpl

ex a

nd s

omet

hing

of a

min

efie

ld. I

can

thin

k of

no

Eur

opea

n or

Nor

thA

mer

ican

cou

ntry

whe

re d

ress

as

ade

mon

stra

tion

of s

ocia

l sta

tus

is a

sim

port

ant a

s it

is in

Brit

ain.

In F

ranc

e I

have

enc

ount

ered

ban

k cl

erks

in je

ans.

In D

enm

ark

even

hig

h ra

nkin

g m

ale

civi

lse

rvan

ts d

o no

t nec

essa

rily

wea

r tie

s. In

my

expe

rienc

e, in

Brit

ain

wha

t you

wea

rde

term

ines

to a

n as

toni

shin

g ex

tent

how

you

are

trea

ted.

If y

ou w

ant t

o co

mpl

ain

in p

erso

n to

a m

anag

er, h

ow y

our

mes

sage

is r

ecei

ved

will

dep

end

initi

ally

on y

our

appe

aran

ce.

In F

E c

olle

ges

seni

or m

anag

ers

are

usua

lly e

xpec

ted

to lo

ok d

iffer

ent f

rom

lect

urer

s, w

ho h

ave

ofte

n ta

ken

a pr

ide

in n

ot lo

okin

g as

if th

ey w

ork

in in

dust

ryor

com

mer

ce. M

any

acad

emic

s ar

eno

torio

us fo

r dr

essi

ng d

own.

The

mes

sage

is u

nmis

taka

ble

and

it ca

n be

a

11.1

16k

wt.

Aft'

"t"

?!til

lage

.:kx

mm

eit.

'Mow

s in

Kin

gsw

ood

Hou

se (

leas

ed b

uild

ing)

pow

erfu

l way

of c

omm

unic

atin

g 'I

dono

t wis

h to

be

judg

ed b

y m

yap

pear

ance

The

re is

mor

e to

me

as a

pers

on th

an th

e cl

othi

ng I

wea

r.' I

n so

me

educ

atio

nal e

stab

lishm

ents

new

stu

dent

sca

n ha

ve p

robl

ems

indi

stin

guis

hing

betw

een

lect

urer

s an

d ot

her

stud

ents

.

At S

outh

Eas

t Ess

ex C

olle

ge,

unsu

rpris

ingl

y, th

e m

atte

r of

wor

kcl

othi

ng h

as n

ot b

een

over

look

ed. T

here

is in

fact

an

offic

ial,

expl

icit

expe

ctat

ion

of a

goo

d, p

rofe

ssio

nal s

tand

ard

ofdr

ess.

Thi

s en

hi n

ces,

sup

port

s an

d un

derli

nes

the

prof

essi

onal

imag

e, th

e fe

elin

g of

bein

g in

bus

ines

s pr

emis

es. I

n th

eco

mm

erci

al w

orld

all

of th

is w

ould

be

com

mon

plac

e. In

edu

catio

n it

can

initi

ally

app

ear

revo

lutio

nary

, eve

nsh

ocki

ng. T

here

are

the

inev

itabl

edi

ssen

ters

as in

deed

ther

e ar

ew

here

ver

a dr

ess

code

ope

rate

s.It

is n

otic

eabl

e,ho

wev

er, t

hat t

hey

tend

to b

e fo

und

inth

e m

ore

rem

ote

clas

sroo

ms;

fron

t-of

-ho

use

staf

f and

man

ager

s ha

veac

cept

ed

tat

16

that

the

busi

ness

imag

e ex

tend

s to

thei

rw

ardr

obes

. The

sar

toria

l tra

nsfo

rmat

ion

seem

s to

be

cont

inui

ng n

ole

ss r

esol

utel

yth

an th

at a

ffect

ing

the

esta

te; d

oubt

less

itis

ass

iste

d by

the

larg

e nu

mbe

r of

rela

tivel

y ne

w s

taff

recr

uite

d fr

om th

ew

orld

of i

ndus

try

and

com

mer

ce w

here

busi

ness

dre

ssin

g is

the

norm

.

Flo

w d

id it

hap

pen?

By

now

the

read

er m

ayha

ve b

egun

to w

onde

r w

heth

er th

e co

llege

Iha

ve b

een

desc

ribin

g ac

tual

lyex

ists

or

is a

figm

ent o

f my

imag

inat

ion.

Mos

t col

lege

s ar

e st

rugg

ling

with

the

prob

lem

of d

oing

mor

e w

ith le

ss fu

ndin

gin

gen

eral

, and

with

the

intr

oduc

tion

of

new

con

trac

ts in

part

icul

ar. E

ven

if a

colle

ge c

ould

be

entir

ely

empt

ied

ofst

uden

ts fo

r lo

ng p

erio

ds to

allo

w in

wor

kers

, it w

ould

be

diffi

cult

to e

ffect

such

dra

mat

ic e

stat

es c

hang

es in

ash

ort

perio

d of

tim

e.

How

has

Sou

th E

ast E

ssex

Col

lege

man

aged

? T

o st

art w

ith it

has

a v

ery

obvi

ous

driv

ing

forc

e in

.its

chie

fex

ecut

ive,

Ton

y P

itche

r. T

he c

hang

esha

ve c

ome

top

dow

n an

d th

ey h

ave

been

man

agem

ent d

riven

. The

y ha

veal

so b

een

impo

sed,

res

olut

ely

and

unas

ham

edly

. It i

s di

fficu

lt to

imag

ine

any

othe

r ap

proa

chw

hich

cou

ld m

ake

so s

trik

ing

an im

pact

in s

osh

ort a

tim

e.F

or e

xam

ple,

wou

ld it

eve

r be

poss

ible

for

370

full-

time

colle

ge s

taff

to a

gree

whi

ch fo

ur c

olou

rs s

houl

d fo

rm th

e ba

sis

of th

e co

rpor

ate

imag

e? H

oww

ould

cons

ulta

tion

take

pla

ce?

Whe

re w

ould

itoc

cur?

Wou

ld s

taff

vote

bet

wee

nco

lour

s? W

ould

stu

dent

rep

rese

ntat

ives

be in

volv

ed?

Who

wou

ld r

esol

ve th

etr

aditi

onal

con

flict

bet

wee

n en

gine

ers

and

arts

lect

urer

s? W

ould

dis

sent

ers

beal

low

ed th

eir

own

colo

urs?

How

long

wou

ld a

ll of

this

take

? E

ven

if de

cisi

ons

wer

e fin

ally

take

n, h

ow m

any

staf

f

wou

ld r

emai

n de

vast

ated

by

gree

n or

dem

oral

ised

by

yello

w?

The

who

le a

ppro

ach

is li

ght y

ears

aw

ayno

m w

hat o

ne u

sual

ly e

ncou

nter

s in

the

wor

ld (

and

not t

he b

usin

ess)

of

educ

atio

n. W

e ha

ve b

een

taug

ht to

cons

ult:

'ow

ners

hip'

is a

trad

ition

al F

Eba

ttle

cry.

How

ever

, man

agem

ent g

urus

and

pros

elyt

isin

g lib

eral

s ha

ve n

ever

been

muc

h in

tere

sted

in e

stat

es, t

heor

gani

satio

n of

spa

ce, i

nter

ior

desi

gn,

colo

urs,

pla

nts,

dre

ss c

odes

, etc

. To

mak

e

an im

pact

on

such

are

asta

kes

visi

on,

conv

ictio

n, d

eter

min

atio

n an

d ac

cess

toap

prop

riate

res

ourc

es. M

any

othe

rsha

ve

the

mea

ns, b

ut T

ony

Pitc

her

isex

cept

iona

l in

havi

ng u

sed

them

. He

has

also

bee

n do

ing

it si

nce

1990

,w

hich

mea

ns th

at th

e es

tate

str

ansf

orm

atio

ns

BE

ST

CO

PY

AV

AIL

AB

LE17

pred

ate

inco

rpor

atio

n an

d be

gan

tosu

rfac

e in

the

days

of l

ocal

aut

horit

yco

ntro

l.

The

ren

ovat

ion

and

deve

lopm

ent w

ork

did

not s

prin

g fu

lly fo

rmed

from

the

star

t.In

deed

, one

of t

he e

arlie

r de

velo

pmen

ts(t

he r

efur

bish

men

t of t

he tr

aini

ngre

stau

rant

) is

sin

gula

rly u

nattr

activ

e,lo

okin

g m

ore

like

a tim

e-w

arp

surv

ivor

from

the

1950

s th

an a

con

tem

pora

rypu

blic

ven

ue, a

nd is

pro

babl

y an

inev

itabl

e co

nseq

uenc

e of

loca

lau

thor

ity in

volv

emen

t. It

is a

lso

fair

tosa

y th

at s

ome

of th

eea

rlier

tran

sfor

mat

ions

, suc

h as

thos

e in

volv

ing

com

pute

r w

orks

hops

, are

cons

picu

ousl

yle

ss im

pres

sive

than

mor

e re

cent

addi

tions

. Sou

th E

ast E

ssex

Col

lege

has

lear

nt fr

om it

s ex

perie

nce,

an

oppo

rtun

ity p

rovi

ded

by in

crem

enta

lde

velo

pmen

ts o

ver

a nu

mbe

r of

yea

rs.

Big

-ban

g or

pie

cem

eal,

wha

teve

r th

eap

proa

ch to

est

ates

dev

elop

men

t and

refu

rbis

hmen

t, a

colle

ge n

eeds

mon

ey to

pay

for

the

chan

ges.

Ton

yP

itche

r's

appr

oach

is o

ne w

hich

I su

spec

t no

colle

ge e

ager

to tr

ansf

orm

its

esta

tes

inth

e ne

xt d

ecad

e w

ill b

e ab

le to

avo

id.

The

sal

arie

s an

d w

ages

bill

has

bee

ndr

iven

dow

n to

bel

ow 6

0 pe

r ce

nt o

f the

annu

al tu

rnov

er. T

here

are

lect

urer

s on

the

payr

oll,

but t

he c

olle

ge a

lso

empl

oys

a ra

nge

of le

arni

ng s

uppo

rt s

taff.

Age

nero

us s

taff

deve

lopm

ent p

rogr

amm

een

cour

ages

all

empl

oyee

s to

impr

ove

thei

r sk

ills

furt

her.

Dis

illus

ione

dtr

aditi

onal

ists

hav

e be

en o

ffere

dre

dund

ancy

com

pens

atio

n or

ear

lyre

tirem

ent.

Virt

ually

all

acad

emic

sta

ff(n

o su

rpris

e) h

ave

acce

pted

new

cont

ract

s.

With

the

savi

ngs

mad

e, a

ppro

xim

atel

yei

ght I

)er

cent

has

bee

n sp

ent e

ach

year

on d

evel

opin

g th

e es

tate

. Sou

th E

ast

Ess

ex C

olle

ge's

pur

pose

s ha

ve b

een

clar

ified

and

pro

mot

ed. F

or e

xam

ple,

day

rele

ase

cour

ses

have

virt

ually

disa

ppea

red

the

focu

s is

now

on

reco

gnis

ed a

nd r

elev

ant w

ork-

rela

ted

prog

ram

mes

and

hig

h st

atus

pro

fess

iona

lqu

alifi

catio

ns. T

his

stra

tegy

is o

bvio

usly

wor

king

; enr

olm

ents

hav

e ris

ensi

gnifi

cant

ly y

ear-

on-y

ear,

as

have

exam

inat

ion

pass

rat

es. T

he c

olle

ge n

owha

s a

mar

ketin

g di

rect

or r

ecru

ited

from

busi

ness

. It h

ad a

qua

lifie

d ac

coun

tant

on it

s st

aff p

rior

to in

corp

orat

ion.

The

busi

ness

app

roac

h is

vis

ible

on

all l

evel

san

d in

eve

ry d

irect

ion.

Inev

itabl

y th

ere

hos

lwen

dis

sent

and

disa

pprm

al. A

t one

tim

e lo

ny P

itche

r%

vas

ot «

msi

dera

ble

inte

rest

to th

eed

uc a

tiona

l pre

ss, w

hich

not

ed th

at h

eha

d 'ra

ised

NO

M!'

ban

kles

am

ong

the

"Im

prov

ing

the

wor

king

envi

ronm

ent i

s,m

ore

than

just

cosm

etic

cha

nge:

it is

a n

eces

sary

part

of a

larg

erco

mm

itmen

t to

impr

ovin

g qu

ality

for

both

sta

ff an

dcl

ient

s"

lect

urer

s' a

nd th

at th

e le

ctur

ers'

uni

on'd

ecla

red

him

an

unen

light

ened

des

pot'

(FE

Ext

ra s

uppl

emen

t, lim

es E

duca

tiona

lS

uppl

emen

t, 15

Oct

ober

199

3). T

heki

nds

of c

hang

es S

outh

Eas

t Ess

exC

olle

ge h

as e

xper

ienc

ed in

the

past

few

year

s ca

nnot

be

achi

eved

with

uni

vers

alpa

inle

ssne

ss, a

nd it

is d

oubt

ful t

hey

coul

d ha

ve b

een

brou

ght a

bout

with

in

:te4,

r

the

times

cale

in a

ny o

ther

way

s th

anth

ose

Ton

y P

itche

r ha

s em

ploy

ed.

Nor

sho

uld

it be

ass

umed

that

res

olut

ion

in o

ne d

irect

ion

prec

lude

s se

nsiti

vity

tost

aff f

eelin

gs o

r a

lack

of c

once

rn fo

rpr

ofes

s;on

al d

evel

opm

ent.

On

the

posi

tive

side

it s

houl

d be

not

ed th

atm

any

staf

f fee

l ext

rem

ely

enth

usia

stic

.T

hose

em

ploy

ed a

t Sou

th E

ast E

ssex

Col

lege

or

in o

ther

col

lege

s be

fore

the

chan

ges

are

awar

e th

at th

e w

ork

envi

ronm

ent h

as b

een

impr

oved

bey

ond

anyt

hing

any

one

mig

ht h

ave

antic

ipat

edan

d th

at th

e ch

ange

s ha

ve c

lear

lyhe

lped

with

stu

dent

rec

ruitm

ent a

ndre

duce

d st

uden

t dis

cipl

ine

prob

lem

s. A

nat

trac

tive

prof

essi

onal

wor

k sp

ace

cann

ot b

ut c

onve

y th

e m

essa

ge th

atth

ose

who

wor

k in

it a

nd u

se it

are

resp

ecte

d an

d va

lued

.

Effo

rts

have

als

o be

en m

ade

to im

prov

eth

e st

aff s

ituat

ion

in o

ther

way

s. S

outh

Eas

t Ess

ex C

olle

ge h

as m

oved

from

bein

g a

mal

e do

min

ated

bas

tion

(with

4.

only

four

of t

he to

p 50

pos

ts h

eld

byw

omen

) to

an

inst

itutio

n in

whi

chw

omen

are

rep

rese

nted

at a

ll le

vels

of

the

orga

nisa

tion.

Thi

s ha

s in

volv

ed th

epr

omot

ion

of m

any

youn

ger

staf

fm

embe

rs a

nd h

as in

turn

occ

asio

ned

agr

eat d

eal o

f act

ive

supp

ort a

nd lo

yalty

by s

taff

who

wou

ld o

nce

have

bee

nov

erlo

oked

.

App

roxi

mat

ely

two

per

cent

of t

hean

nual

bud

get i

s de

vote

d to

sta

ffde

velo

pmen

t: th

e im

prov

ed p

hysi

cal

envi

ronm

ent i

s th

us a

rep

osito

ry fo

r a

nole

ss d

eter

min

ed e

ffort

to im

prov

e,up

date

and

upg

rade

sta

ff ca

pabi

lity.

It is

not s

urpr

isin

g th

at S

outh

Eas

t Ess

exC

olle

ge s

houl

d ha

ve r

ecei

ved

anIn

vest

ors

in P

eopl

e aw

ard.

Impr

ovin

g th

ew

orki

ng e

nviro

nmen

t is

mor

e th

an ju

stco

smet

ic c

hang

e: it

is a

nec

essa

ry p

art

of a

larg

er c

omm

itmen

t to

impr

ovin

gqu

ality

for

both

sta

ff an

d cl

ient

s.

I ran

t at (

*arn

an a

n R

oad

own,

1 9

BE

ST

CO

PY

AV

AIL

AB

LE

1 I 1

3ES

T C

nPY

AV

AIL

AB

LE

0

Ton

y P

itche

r, P

rinci

pal,

Sou

th E

ast E

ssex

Col

lege

of A

rts

&T

echn

olog

y

Ear

ly im

pres

sion

s an

d id

eas

Itook

ove

r as

prin

cipa

l of w

hat w

asth

en c

alle

d S

outh

end

Col

lege

in19

90. B

efor

e I t

ook

on m

y ne

wm

anag

emen

t res

pons

ibili

ties,

I w

asab

le

to w

ande

r ar

ound

obse

rvin

g th

e w

ork

of

the

Col

lege

, ask

ing

ques

tions

,lis

teni

ng,

and

com

ing

to s

ome

conc

lusi

ons

abou

tth

e or

gani

satio

n w

hose

futu

re I

was

now

to b

e re

spon

sibl

e fo

r. I

reco

llect

som

e of

the

scen

es w

hich

left

a m

arke

dim

pres

sion

on

me

and

whi

ch w

ere

cryi

ng o

ut fo

r ur

gent

atte

ntio

n:th

e la

rge

unsu

perv

ised

ent

ranc

e fo

yer

dom

inat

ed

by d

rinks

mac

hine

s, li

tter

and

smok

ing

stud

ents

; the

sm

all w

indo

wm

arke

d

'rece

ptio

n' w

ith a

pul

l-dow

n bl

ind

supe

rflu

ousl

y m

arke

d 'c

lose

d'; t

head

min

istr

ativ

e of

fices

hid

den

away

,w

ith

the

seni

or m

anag

er r

espo

nsib

leeq

ually

hidd

en b

ehin

d fil

ing

cabi

nets

,co

ffee-

mak

ing

equi

pmen

t and

a s

olid

clos

ed

door

; tea

chin

g st

aff h

idde

nar

ound

the

Col

lege

in n

umer

ous

smal

lcu

bbyh

oles

.

In o

rder

to s

ecur

e th

ede

velo

pmen

t of

the

Col

lege

and

ste

er a

cou

rse

for

the

It

futu

re, t

here

wer

e m

ajor

issu

es to

be

addr

esse

d; w

e in

tend

ed to

est

ablis

h a

reco

gnis

ed s

trat

egic

pos

ition

for

the

Col

lege

in th

e co

mm

unity

. The

prio

ritie

sth

at I

and

the

new

man

agem

ent t

eam

dete

rmin

ed to

add

ress

wer

e to

:

mak

e th

e de

liver

y of

lear

ning

prog

ram

mes

stu

dent

and

cus

tom

er

focu

sed;

esta

blis

h an

d re

-def

ine

the

imag

eof

the

Col

lege

in th

e co

mm

unity

;

impr

ove

the

effe

ctiv

enes

s of

the

adm

inis

trat

ion

and

man

agem

ent

of th

e C

olle

ge;

rele

ase

reso

urce

s fo

r th

ese

oper

atio

nal e

ffect

iven

ess,

effic

ienc

y an

d ec

onom

y; z

over

com

e th

e im

med

iate

I

to g

row

th b

y m

akin

gbe

ttE

limite

d ac

com

mod

atio

n.

We

also

bel

ieve

d th

at c

olle

ge S

ien

title

d to

a s

timul

atin

g an

d hi

gpr

ofes

sion

al w

ork

envi

ronm

ent

they

cou

ld a

chie

ve fu

ll ef

fect

ivE

thei

r ro

les.

Cul

ture

cha

nge

and

phys

chan

ge

Man

ager

s in

edu

catio

n

been

gui

lty o

f exh

orti

chan

ge w

ithou

t giv

inth

e w

here

with

al to

do

it. T

o pr

subs

tanc

e, n

ot ju

st s

tyle

, we

hde

velo

ped

a st

rate

gy o

f sup

po

chan

ge b

y pr

ovid

ing

conc

rete

unde

niab

le d

emon

stra

tions

of

syst

emat

ic a

nd w

ell-d

esig

ned

mod

ifica

tions

to th

e bu

ildin

gs

year

s w

e ha

veco

mpl

eted

14

inte

rnal

bui

ldin

g pr

ojec

ts a

nd

mor

e sm

alle

rre

furb

ishm

ents

iw

orki

ng e

nviro

nmen

t. In

the

,

times

cale

we

have

impr

oved

utili

satio

n of

the

exis

ting

buil,

to e

nabl

e us

toac

com

mod

atE

300

per

cent

mor

e fu

ll-tim

e s

than

in 1

990.

Tul

lyP

itchc

?1

We

tack

led

our

agen

da b

y pr

actic

alpr

oble

m-s

olvi

ng, '

disj

oint

edin

crem

enta

lism

', m

akin

g st

ep c

hang

esan

d go

ing

with

thin

gs th

at w

orke

d, d

oing

them

aga

in b

igge

r an

d be

tter.

It h

as le

dto

mar

ked

chan

ges

in c

olle

ge c

ultu

rean

d ha

s ha

d a

prof

ound

, pos

itive

impa

cton

the

way

sta

ff an

d st

uden

ts w

ork.

man

agem

ent a

nd d

evel

opm

ent o

f the

build

ings

has

est

ablis

hed

itsel

f in

man

ager

s' th

inki

ng, a

long

side

hum

anre

sour

ce a

nd fi

nanc

ial m

anag

emen

t, as

ake

y un

derp

inni

ng o

f the

col

lege

'sst

rate

gic

deve

lopm

ent.

The

pro

blem

s

The

col

lege

is lo

cate

d in

the

cent

reof

the

larg

est t

own

in E

ssex

,S

outh

end-

on-S

ea, w

hich

is it

self

the

cent

re o

f a la

rge,

sub

urba

nre

side

ntia

l are

a. T

he e

duca

tiona

len

viro

nmen

t is

high

ly c

ompe

titiv

e.W

ithin

a fe

w m

iles

are

four

sel

ectiv

egr

amm

ar s

choo

ls, f

ive

mor

e 1

1-1

8sc

hool

s, th

e se

cond

larg

est s

ixth

form

colle

ge in

Eng

land

and

a n

umbe

r of

effe

c tiv

e pr

ivat

e tr

aine

rs.

In 1

990

the

ca le

ge o

« up

ied

two

subs

tant

ial b

uild

ings

and

two

smal

ler

ones

. The

se w

ere

held

with

out t

hebe

nefit

ot a

ny s

igni

fican

t sur

roun

ding

land

(es

sent

ially

onl

y th

e fo

otpr

int o

f the

build

ings

). A

ny d

evel

opm

ent i

n th

esh

ort-

or

nled

ium

-ter

nl h

ad to

be

onex

istin

g si

tes

and

c ou

ld o

nly

be v

iain

tern

al r

estr

uc tu

ring.

The

two

mai

nbu

ildin

gs d

ate

from

the

late

194

0s a

nd

2

Car

narv

on R

oad

Cen

tre

50s,

and

wer

e es

sent

ially

des

igne

dar

ound

cor

ridor

s an

d cl

assr

oom

s. T

helo

ng c

orrid

ors

wer

ean

dun

supe

rvis

ed; o

ff th

em w

as a

war

ren

ofpr

ivat

e te

achi

ng a

nd o

ffice

spa

ces,

hidd

en fr

om v

iew

. Thi

s ha

d pr

oduc

ed th

ecu

lture

of t

he p

ublic

str

eet i

n th

eco

rrid

ors,

con

tras

ting

with

def

ende

dpe

rson

al te

rrito

ry in

the

priv

ate

spac

esbe

hind

. The

se w

ere

cont

rolle

din

divi

dual

ly b

y st

aff a

ccor

ding

to th

eir

own

varie

d in

clin

atio

ns a

ndin

terp

reta

tions

of t

heir

prof

essi

onal

resp

onsi

bilit

ies.

A fe

atur

e of

the

colle

ge in

199

0 w

as th

evi

rtua

l abs

ence

of i

nfor

mat

ion

tech

nolo

gy (

IT)

syst

ems

and

equi

pmen

tfo

r m

anag

emen

t and

adm

inis

trat

ion.

The

clea

r an

d ur

gent

nec

essi

ty w

as to

set

up

an IT

net

wor

k to

pro

vide

col

lege

-wid

ein

form

atio

n an

d en

able

effe

ctiv

e

--

man

agem

ent,

adm

inis

trat

ion

and

com

mun

icat

ions

.

It w

as th

is p

ragm

atic

res

pons

e to

apr

oble

m, r

athe

r th

an a

ny b

road

erth

eore

tical

vis

ion,

that

was

the

imm

edia

te tr

igge

r fo

r ch

ange

. The

busi

ness

sup

port

sta

ff w

ere

scat

tere

dar

ound

the

build

ings

in s

mal

l offi

Ces

acco

rdin

g to

his

toric

al a

ccid

ent r

athe

rth

an b

y de

sign

. It w

ould

not

hav

e be

enec

onom

ical

or

effic

ient

to in

stal

l ane

twor

k to

link

the

exis

ting

offic

es, a

nd it

was

onl

y se

nsib

le to

look

for

a la

rger

,co

here

nt lo

catio

n fo

r a

colle

gem

anag

emen

t and

adm

inis

trat

ive

offic

e.N

on-t

each

ing

staf

f wer

e al

so v

irtua

llyno

n-pe

rson

s in

the

min

ds o

f tea

chin

gst

aff.

Put

ting

them

toge

ther

, ena

blin

gth

em to

wor

k to

geth

er a

nd b

e ac

cess

ible

,w

ould

in d

ue c

ours

e m

ake

them

a m

ajor

forc

e in

the

man

agem

ent o

f the

col

lege

.

BE

ST

CO

PY

AV

AIL

AB

LE

Ano

ther

pro

blem

to b

e ta

ckle

d at

the

earli

est o

ppor

tuni

ty w

as th

e im

pres

sion

crea

ted

by th

e co

llege

's e

ntra

nces

. The

mai

n en

tran

ces

wer

e cu

stom

erun

frie

ndly

host

ile e

ven

and

gave

the

visi

tor

or p

oten

tial s

tude

nt li

ttle

help

inac

cess

ing

the

colle

ge fo

r th

e fir

st ti

me,

or

in g

ettin

g ed

ucat

iona

l gui

danc

e. T

henu

mer

ous

side

ent

ranc

es w

ere

conv

enie

nt s

hort

cut

s bu

t gav

e ris

e to

serio

us s

ecur

ity p

robl

ems,

con

trib

utin

gto

the

defe

nsiv

e at

titud

es o

f sta

ff.

The

Am

eric

an c

omm

unity

colle

ge e

xam

ple

Avi

sit I

mad

e to

Illin

ois

Com

mun

ityC

olle

ges

in 1

990

was

a c

ruci

also

urce

of i

nspi

ratio

n. I

was

str

uck

by h

ow th

e in

tern

al a

rchi

tect

ure

of th

ebi

gger

and

new

er A

mer

ican

col

lege

sen

able

d st

aff a

nd s

tude

nts

to m

ove

into

,ar

ound

and

thro

ugh

func

tiona

l, in

ter-

conn

ectin

g bu

sine

ss a

nd s

tude

nt s

ervi

ces

spac

es w

ithou

t the

nee

d fo

run

supe

rvis

ed c

orrid

ors.

Sta

ff w

ere

visi

ble

and

acce

ssib

le. T

hey

wor

ked

in la

rge

spac

es a

t des

ks o

r be

hind

cou

nter

s.In

tern

al g

lazi

ng v

isua

lly li

nked

adj

acen

tsp

aces

. Mov

ing

into

thes

e sp

aces

prom

pted

wel

com

ing

eye

cont

acts

,sm

iles

and

a he

lpfu

l and

effi

cien

tre

actio

n fr

om th

e co

llege

sta

ff. It

rew

arde

d th

ose

with

pur

pose

ful

inte

ntio

ns a

nd d

isco

urag

ed lo

iterin

g or

antis

ocia

l beh

avio

ur, a

nd o

ffere

d lit

tleen

cour

agem

ent t

o th

e pe

rson

look

ing

for

casu

al, t

empo

rary

she

lter

off t

he s

tree

t.

23

I 2

Inte

rest

ingl

y, th

e ar

chite

ctur

e of

ope

nnes

sw

as n

ot u

sual

ly c

ontin

ued

into

the

lear

ning

spa

ces.

The

aca

dem

ic s

taff

and

lear

ning

sty

les

cultu

re w

as m

ainl

ytr

aditi

onal

(sm

ail o

ffice

and

cla

ssro

omba

sed

and

cust

odia

l.

Ear

ly im

prov

emen

ts a

nd a

dist

inct

ive

styl

e

Brin

ging

toge

ther

ess

entia

lm

anag

emen

t and

adm

inis

trat

ive

func

tions

not

onl

y en

abk.

,c1

us to

mov

e fo

rwar

d on

intr

oduc

ing

com

pute

rne

twor

ks, i

t als

o ga

ve u

s th

e op

port

unity

to r

e-th

ink

the

wor

king

env

ironm

ent

for

staf

f. A

t the

sam

e tim

e w

e w

ere

activ

ely

wor

king

on

orga

nisa

tiona

l and

cul

tura

lis

sues

, pro

mot

ing

a 'o

ne s

taff'

philo

soph

y, w

ith e

very

one

equa

llyen

title

d to

a q

ualit

y w

orki

ngen

viro

nmen

t.

The

firs

t dev

elop

men

t was

our

inte

grat

edco

llege

adm

inis

trat

ion

cent

re. W

ean

nexe

d se

vera

l cla

ssro

oms

and

thei

rad

jace

nt c

orrid

or a

nd r

ecyc

led

num

erou

s sm

all o

ffice

s in

to s

mar

t new

lear

ning

spa

ces.

We

rem

oved

inte

rnal

wal

ls to

cre

ate

an in

tegr

ated

, ope

n pl

an,

brig

htly

lit a

nd c

olou

rful

offi

ceen

viro

nmen

t, w

ith g

lass

inst

ead

ofpl

asti

rboa

rd w

here

inte

rnal

wal

ls w

ere

nece

ssar

y. It

was

inte

rest

ing

that

in th

epr

evai

ling

cultu

re o

f pr

ivat

e sp

aces

and

right

s-of

-way

, the

taki

ng o

ver

of s

habb

ycl

assr

oom

s an

d co

rrid

ors

prov

oked

ontr

over

sy w

hile

sm

art n

ew c

lass

room

s

24

Per

sonn

el s

taff

in c

ram

ped

cond

ition

s be

fore

ext

ensi

on b

uilt

divi

ders

now

gon

e

crea

ted

from

old

offi

ce s

pace

s se

emed

topl

ease

ver

y fe

w.

On

inte

rior

desi

gn is

sues

, we

esta

blis

hed

a st

yle

and

stan

dard

whi

ch w

eha

ve

stuc

k to

eve

r si

nce.

For

no

part

icul

arre

ason

exc

ept a

n in

stin

ct to

mak

e a

cons

picu

ous

visu

al s

tate

men

t abo

utch

ange

, we

chos

e br

ight

prim

ary

colo

urs

- re

d an

dbl

ue -

for

furn

iture

, trim

s,fa

bric

s, fi

tting

s an

d fe

atur

es, a

gain

st a

back

grou

nd o

f gre

y an

d w

hite

. Car

pets

,go

od, s

tand

ard

offic

e fu

rnitu

re a

nd n

ewco

mpu

ters

on

virt

ually

eve

ry d

esk,

apa

rtfr

om b

eing

func

tiona

l, m

ade

impl

icit

stat

emen

ts a

bout

sta

ndar

ds a

ndex

pect

atio

ns w

hich

soo

n ha

d a

dire

ctim

pact

on

wor

k pr

actic

es, m

anag

emen

tef

fect

ive,

ress

and

bus

ines

s su

ppor

t sta

ff

self-

e5le

em.

A le

ss w

elco

me

effe

ct o

f the

initi

alpr

oces

s of

rai

sing

sta

ndar

ds w

asth

at th

ere

mai

nder

of t

he c

olle

ge s

tart

ed to

look

mor

e ob

viou

sly

shab

by a

ndun

satis

fact

ory.

On

the

posi

tive

side

, the

visi

ble

bene

fits

built

up

pres

sure

and

impe

tus

for

furt

her

chan

ge, w

ith s

taff

acce

ptin

g te

mpo

rary

dis

rupt

ion

as a

reas

onab

le p

rice

to p

ay fo

r a

bette

r

f man

( e

Non

, ( 'm

oan

on R

oad

Cen

tre

BE

ST

CO

PY

AV

AIL

AB

LE

wor

king

env

ironm

ent.

How

ever

, for

som

e st

aff t

he v

isib

le c

hang

es w

ere

the

sym

bols

of u

nwel

com

e in

terf

eren

ce w

ithfa

mili

ar o

rgan

isat

iona

l str

uctu

res

orin

form

al n

etw

orks

, cos

y w

ork

prac

tices

or tr

aditi

onal

teac

hing

sty

les.

New

carp

ets

and

plan

ts w

ere

sym

bolic

targ

ets

for

com

plai

nts

of e

xtra

vaga

nce

and

irrel

evan

ce. I

n re

ality

, car

pets

are

are

lativ

ely

chea

p flo

or c

over

ing

to in

stal

lan

d m

aint

ain,

as

wel

l as

look

ing

good

,re

duci

ng n

oise

and

dis

cour

agin

gan

tisoc

ial b

ehav

iour

. Pla

nts

with

mas

ses

of g

reen

folia

ge a

lso

cost

rel

ativ

ely

little

and

softe

n an

d hu

man

ise

wor

k ar

eas.

Tac

klin

g th

e tr

aditi

onal

Our

oth

er m

ain

build

ing

also

got

early

atte

ntio

n in

199

0. It

was

then

occ

upie

d by

the

Dep

artm

ents

of E

ngin

eerin

g an

dC

onst

ruct

ion

- 10

0 pe

r ce

nt m

ale

1

staf

fing.

Bui

lt in

the

1940

s, it

em

anat

edin

dust

rial r

evol

utio

n an

d fa

ctor

y im

ager

y.P

aral

ysed

by

deca

des

of s

trug

gle

betw

een

the

two

depa

rtm

ents

, sta

ff ha

dre

trea

ted

behi

nd b

arric

ades

of f

iling

cabi

nets

, int

o ra

bbit

war

rens

of D

IYcu

bicl

es a

nd o

ther

sm

all s

taff

wor

kroo

ms,

offi

ces

and

com

mon

roo

ms,

finel

y di

ffere

ntia

ted

by g

rade

, sta

tus

and

func

tion.

The

re w

ere

no m

anag

ers

with

colle

ge-w

ide

resp

onsi

bilit

ies

on th

is s

ite.

Ove

r th

e su

mm

er o

ur b

uild

ing

cont

ract

ors

mov

ed in

to s

impl

ify th

ear

chite

ctur

e by

rem

ovin

g a

varie

ty o

fun

nece

ssar

y pa

rtiti

ons

and

wal

ls.

Tea

chin

g st

aff r

etur

ning

in S

epte

mbe

rw

ere

face

d w

ith la

rge,

sin

gle

stat

usst

aff

wor

kroo

ms

clea

nly

rest

ruct

ured

to m

atch

the

orga

nisa

tiona

l res

truc

turin

gim

plem

ente

d at

the

sam

e tim

e.

Thi

s w

as ju

st th

e st

art o

f a fi

ve-y

ear

prog

ram

me

of o

rgan

isat

iona

lde

velo

pmen

t on

that

site

. Rea

l cha

nge

in

unde

rlyin

g at

titud

es h

as b

een

slow

tohe

«kne

,isi

ble.

Mor

e re

cent

ly, w

e ha

vetr

ansp

lant

ed s

ome

of th

e ex

pand

ing

v4.o

rk in

gra

phic

des

ign,

3D

des

ign

and

fash

ion

stud

ies

to ta

ke o

ver

redu

ndan

tw

orks

hops

. Onc

e ag

ain

the

conv

ersi

onof

acc

omm

odat

ion

- th

is ti

me

ofen

gine

erin

g w

orks

hops

to p

rovi

de a

desi

gn c

entr

e sh

ared

by

art a

nd d

esig

n,en

gine

erin

g an

d co

nstr

uctio

nis

prov

ing

an in

fluen

tial f

acto

r in

cul

ture

shift

. The

inur

e va

ried

mix

of s

tude

nt a

ndst

aff s

tyle

s, s

uppl

emen

ted

by im

prov

edge

nder

bal

ance

, has

hel

ped

in th

ispr

oc e

ss.

Per

haps

the

real

impo

rtan

ce o

f the

initi

alex

perie

n«s

was

the

adop

tion

of a

'zer

oba

sed

appr

oach

to a

ccom

mod

atio

nus

age

and

the

deve

lopm

ent o

fco

nfid

ence

in th

is s

trat

egy

as a

mea

ns o

fbr

ingi

ng a

bout

cha

nge

expe

ditio

usly

whi

le ta

c kl

ing

prac

tical

issu

es.

Gro

wth

and

inno

vatio

n

As

a «m

sequ

enc

e of

impl

emen

ting

a ra

nge

of p

oll(

ies

on c

urric

ulum

,m

arke

ting,

and

fina

ncia

l and

perm

nin

el m

anag

emen

t. th

e co

llege

'sfin

ance

s im

prov

ed s

igni

fk a

ntly

, as

did

stud

ent e

nrol

men

ts. T

his

crea

ted

furt

her

pres

sure

on

ac c

omm

odat

ion,

but

we

now

had

the

man

agem

ent c

apab

ility

toun

dert

ake

mor

e an

lbiti

ous

build

ing

(le\ e

lopm

ent p

roje

cts

as w

ell a

s a

grow

ing

imam

ial f

le\ i

bilit

y to

res

ourc

eth

em. G

row

th in

stu

dent

num

bers

led

usto

look

for

unde

r-ut

ilise

d sp

ace.

The

26,

trad

ition

al s

tyle

col

lege

hal

l, w

ith a

nad

jace

nt s

uite

of l

ittle

use

d m

usic

prac

tice

spac

es, p

rovi

ded

us w

ith th

eop

port

unity

to in

crea

se u

sefu

l lea

rnin

gsp

ace

sign

ifica

ntly

and

, at t

he s

ame

time,

to tr

y ou

t inn

ovat

ions

in th

e w

ay s

tude

ntle

arni

ng w

as m

anag

ed, r

esou

rced

and

supp

orte

d:

We

wer

e de

term

ined

to m

ove

from

the

limita

tions

impo

sed

bycl

assr

Oom

-siz

ed c

ours

e gr

oups

of

stud

ents

to m

ore

flexi

ble

arra

ngem

ents

cap

able

of m

eetin

gth

e ne

eds

of in

divi

dual

stu

dy.

We

wan

ted

to s

tart

a p

roce

ssw

hich

wou

ld e

ncou

rage

stu

dent

sto

take

mor

e re

spon

sibi

lity

for

thei

row

n le

arni

ng, t

o de

velo

p st

uden

t-ce

ntre

d as

opp

osed

to te

ache

r-ce

ntre

d ap

proa

ches

to th

em

anag

emen

t of l

earn

ing.

We

wer

e co

mm

itted

to im

prov

ing

stud

y fa

cilit

ies

to r

epla

ce o

rsu

pple

men

t tho

se in

the

crar

nped

and

inad

equa

te c

olle

ge li

brar

y.

We

need

ed to

pro

vide

gen

erou

sst

uden

t acc

ess

to IT

res

ourc

es.

The

pro

pose

d co

nver

sion

of t

he h

all

mea

nt th

at a

ltern

ativ

e lo

catio

ns w

ere

requ

ired

for

staf

f mee

tings

and

exa

ms.

We

now

hire

acc

omm

odat

ion

asre

quire

d. In

the

case

of e

x,..m

s, m

ovin

gth

em o

ut o

f the

bus

y co

llege

wor

king

envi

ronm

ent w

as a

dis

tinct

impr

ovem

ent,

both

for

the

exam

s an

d

BE

ST

CO

PY

AV

AIL

AB

LE

Kin

gsw

ood

Hou

se, l

ease

d in

Sep

tem

ber

1994

to h

ouse

new

lear

ning

cen

tres

inbu

sine

ss a

dmin

istr

atio

n, tr

avel

and

tour

ism

and

ear

ly y

ears

edu

catio

n

the

cont

inui

ng w

ork

of th

e co

llege

. For

staf

f mee

tings

, we

have

bee

n ab

le to

hire

a ve

nue

whi

ch w

ill a

ccom

mod

ate

all o

urst

aff.

Pre

viou

sly,

sup

port

sta

ff w

ere

not

usua

lly in

vite

d.

Libr

ary

to le

arni

ng c

entr

es...

Out

of t

he h

a ..

we

crea

ted

ale

arni

ng c

entr

e on

two

floor

s,w

ith 2

70 s

tudy

spa

ces.

The

new

lear

ning

cen

tre

hous

ed th

e lib

rary

sto

ck(a

nd th

e fo

rmer

libr

ary

staf

f), w

ith a

netw

ork

of 8

0 co

mpu

ter

term

inal

s. T

hedi

ssol

utio

n of

the

libra

ry a

s a

sepa

rate

entit

y re

leas

ed s

igni

fican

t sta

ffing

reso

urce

s, b

ut a

lso

rele

ased

furt

her

spac

efo

r de

velo

pmen

t int

o a

busi

ness

stu

dies

cent

re w

ith a

cap

acity

of a

furt

her

150

stud

y sp

aces

, inc

ludi

ng 4

0 ne

twor

ked

com

pute

r w

orks

tatio

ns. O

ther

res

ourc

e-ba

sed

lear

ning

cen

tres

wer

e es

tabl

ishe

dto

mee

t spe

cific

cur

ricul

um n

eeds

,in

clud

ing

mul

ti-m

edia

stu

dies

and

mic

roel

ectr

onic

s. T

hese

dev

elop

men

tsw

ere

not i

n th

emse

lves

suf

ficie

nt to

mee

tth

e ne

ed fo

r st

uden

t acc

ess

to th

eex

pand

ing

IT n

etw

ork

so w

e ha

d to

kee

pgo

ing.

. ..a

nd IT

cen

tres

.

It w

as o

bvio

us th

at p

uttin

g co

mpu

ters

in c

lass

room

s un

supe

rvis

ed fo

rsi

gnifi

cant

per

iods

in th

e da

y an

d us

edun

der

the

supe

rvis

ion

of te

achi

ng s

taff

who

did

not

'ow

n' th

e eq

uipm

ent o

rsp

ace

wou

ld le

ad to

pro

blem

s of

mai

nten

ance

, sec

urity

and

van

dalis

m. I

tw

ould

als

o be

inef

ficie

nt a

nd in

flexi

ble.

27

Car

nark R

oad

leci

min

g&

Titr

e

14

'4 ,tA

-

28

Pla

n of

lear

nin)

; ten

tte/IT

cen

tre,

I ond

on R

oad

The

com

pute

r is

not

a d

emon

stra

tion

mod

el to

be

put t

hrou

gh it

s pa

ces

by th

ete

ache

r w

hile

stu

dent

s w

atch

pas

sive

ly. I

tis

an

acce

ss p

oint

a ga

tew

ay -

into

ane

w a

nd r

evol

utio

nary

lear

ning

med

ium

or v

irtua

l int

elle

ctua

l spa

ce.

The

teac

her

mus

t sta

nd a

side

- s

houl

der

to s

houl

der

with

stu

dent

s ra

ther

than

eye

ball

toey

ebal

l.

So

we

wen

t for

the

crea

tion

of IT

cen

tres

at le

ast o

ne o

n al

l the

sig

nific

ant

colle

ge s

ites.

We

star

ted

by c

ombi

ning

adja

cent

cla

ssro

oms

to g

ive

a ca

paci

ty o

f50

or

60. W

hen

thes

e ra

pidl

y pr

oved

\inad

equa

te, w

e re

mov

ed m

ore

wal

ls to

take

in th

e ad

jace

nt c

orrid

ors

and

the

othe

r ro

oms

oppo

site

, dev

elop

ing

cent

res

with

a s

tude

nt c

apac

ity o

fbe

twee

n 80

and

110

.

...an

d m

ore

staf

f

's

stud

ent n

umbe

rs h

ave

\gr

own

we

have

rec

ruite

dm

ore

teac

hers

. SLi

dent

sw

orki

ng in

sch

edul

ed g

roup

s in

lear

ning

and

IT c

entr

es h

ave

teac

hers

ass

igne

d to

them

.H

owev

er, t

he le

arni

ng a

nd IT

cent

res

cont

ain

man

yco

mpu

ters

, oth

er s

peci

alis

teq

uipm

ent a

nd s

oftw

are,

plu

s pa

per-

base

d le

arni

ng r

esou

rces

of a

ll ty

pes.

It is

not r

ealis

tic to

exp

ect t

each

ers

tobe

fam

iliar

with

all

the

oper

atio

nal d

etai

ls o

feq

uipm

ent a

nc' l

ocat

ion

of r

esou

rces

inth

e ce

ntre

s. T

hese

res

ourc

es n

eed

expe

rt

trnt

ranc

V s

ign

mai

nten

ance

, cat

alog

uing

and

con

trol

.T

he e

xten

sive

cro

ss-c

olle

ge e

duca

tiona

lco

mpu

ter

netw

ork

also

nee

ds e

xper

tm

anag

emen

t and

mai

nten

ance

.

Add

ition

al s

taff

have

bee

n ap

poin

ted

and

trai

ned

for

thes

e ta

sks

to s

uppo

rt a

ndas

sist

bot

h te

ache

rs a

nd s

tude

nts.

The

sest

aff r

epor

t to

cent

re m

anag

ers

and

are

iden

tifie

d w

ith a

loca

tion

rath

er th

angr

oups

of s

tude

nts

or c

ours

esbu

t,

neve

rthe

less

, dire

ctly

ass

ist s

tude

nts.

Apa

rt fr

om IT

sys

tem

s m

anag

ers,

anal

ysts

and

prog

ram

mer

s, w

e ha

ve le

arni

ngas

sist

ants

, tec

hnic

ians

and

als

o co

-or

dina

tors

for

spec

ialis

t lea

rnin

g ce

ntre

ssu

ch a

s tr

avel

and

tour

ism

or

med

iast

udie

s.

Imag

e an

d st

yle

Ano

ther

, par

alle

l dev

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tdu

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this

tim

e re

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the

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sues

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e, a

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fect

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y w

ith p

eopl

e co

min

gin

to th

e bu

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g fr

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e su

rrou

ndin

gto

wn

cent

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nviro

nmen

t. T

he w

ayin

whi

ch a

col

lege

trea

ts th

is th

resh

old

iscr

itica

l and

has

a m

ajor

impa

ct o

npe

ople

as

they

ste

p in

to th

e bu

ildin

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d no

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t on

thei

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I 111

4 E

PT

ION

Re«

vti(m

dre

a. L

ondw

1 R

oad

Cen

tre

that

is p

artic

ular

ly im

port

ant.

Ove

rcom

ing

the

limita

tions

of t

heor

igin

al a

rchi

tect

ure,

we

desi

gned

and

built

a s

mar

t, co

lour

ful,

brig

htly

lit,

open

rece

ptio

n ar

ea, s

urro

unde

d by

the

thre

shol

d se

rvic

es n

eede

d. O

n en

terin

gth

e bu

ildin

g, m

arke

ting,

stu

dent

ser

vice

san

d ed

uc a

tiona

l gui

danc

e, th

e co

llege

shop

, pre

mis

es o

ffice

(fo

r si

te s

ecur

ity),

enro

lmen

t and

evi

inin

atio

n en

try

serv

ices

, plu

s a

wor

k-ba

sed

nurs

ery,

couk

l all

be a

cces

sed

imm

edia

tely

..

Sec

urity

The

key

to th

e im

prov

emen

t in

sec

wit\

lies

in c

reat

ing

the

feel

of

priv

ate

spar

e. O

ur fi

rst s

tep

was

to(

lose

thre

e-qu

arte

rs o

f the

ent

ry r

oute

s,

3AS

T C

OP

Y A

VA

ILA

to m

anag

e an

d co

ntro

l acc

ess

to th

ebu

ildin

gs. T

his

alon

e re

sulte

d in

ano

ticea

ble

impr

ovem

ent i

n th

e fe

elin

g of

secu

rity

and

that

the

colle

ge b

elon

ged

to it

s m

embe

rs.

Our

sec

ond

step

was

to m

anag

ere

cept

ion

area

sth

roug

h st

aff

who

feel

they

own

the

spac

ean

d ar

ere

spon

sibl

e fo

rit.

Hel

pful

and

frie

ndly

inte

ract

ions

with

peop

le a

s th

eyar

rive

in th

eco

llege

are

just

as im

port

ant i

n

BLE

mai

ntai

ning

con

trol

ove

r ac

cess

as

mor

eov

ert s

ecur

ity m

easu

res.

How

ever

, vid

eoca

mer

as in

key

loca

tions

hav

e le

d to

the

near

elim

inat

ion

of o

ppor

tuni

stic

thie

ves

wan

derin

g ab

out t

he c

olle

ge a

nd a

rein

valu

able

as

reas

sura

nce

to s

taff

inex

pose

d ro

les

as w

ell a

s to

stu

dent

sge

nera

lly.

Whi

le th

ese

dire

ct s

trat

egie

s w

ork

wel

l,w

e ha

ve fo

und

that

the

who

le s

tyle

we

have

ado

pted

open

ness

, lar

ger

spac

esan

d a

qual

ity, m

anag

ed e

nviro

nmen

tis

equa

lly im

port

ant a

nd e

ffect

ive

inin

fluen

cing

atti

tude

s an

d be

havi

our.

Con

sist

ency

and

syn

ergy

C)ve

r a

perio

d of

thre

e ye

ars

we

thus

impl

emen

ted

seve

ral l

ines

of d

evel

opm

ent w

hich

invo

lved

cons

picu

ous

impr

ovem

ents

to th

ebu

ildin

gs:

the

two

larg

e ge

neric

lear

ning

cen

tres

;

Se(

mitt

cam

era

and

milk

mol

lttoo

ng

two

larg

e IT

cen

tres

,

mic

ro-e

lect

roni

cs, m

edia

stu

dies

and

othe

r cu

rric

ulum

-spe

cific

,re

sour

ce-b

ased

lear

ning

cen

tres

;

colle

ge a

dmin

istr

atio

n ce

ntre

;

larg

e, o

pen

plan

offi

ces

for

teac

hing

team

s;

rece

ptio

n an

d th

resh

old

serv

ices

;

a w

ork-

base

d nu

rser

y;

two

larg

e se

lf-se

rvic

e re

stau

rant

s.

All

of th

ese

wer

e de

sign

ed w

ithco

nsis

tenc

y of

col

our

them

es a

nd s

tyle

sth

roug

hout

. The

sca

le o

f suc

cess

ive

proj

ects

has

tend

ed to

get

larg

er a

nd th

epo

licy

of r

epla

cing

sol

id w

alls

with

glaz

ed s

cree

ns h

as b

een

exte

nded

and

dew

.lope

d. T

he to

tal i

mpa

ct h

as g

iven

rise:

to a

syn

erge

tic e

ffect

, ove

r an

dab

ove

the

sum

of b

enef

its o

f eac

h ne

wde

velo

pmen

t. P

eopl

e co

min

g in

to th

eco

llege

now

rec

eive

a q

uite

diff

eren

tan

d m

uch

mor

e po

sitiv

e im

pres

sion

.T

his

stro

ngly

influ

ence

s ho

w th

ey w

ork

as s

tude

nts,

and

affe

cts

wha

t the

y sa

yab

out t

he c

olle

ge in

the

loca

lco

mm

unity

.

The

sca

le, o

penn

ess

and

com

plex

ity o

fth

e ne

w a

reas

pro

mot

e in

form

al,

acci

dent

al m

eetin

gs b

etw

een

colle

ague

s, e

ncou

ragi

ng s

taff

to w

ande

rar

ound

to c

ondu

ct b

usin

ess

in th

e op

enra

ther

than

beh

ind

clos

ed d

oors

. The

philo

soph

y is

not

onl

y to

dev

elop

am

ore

func

tiona

l, ef

ficie

nt e

nviro

nmen

tin

the

inhe

rited

bui

ldin

gs, b

ut a

lso

togi

ve s

taff

a w

orkp

lace

they

will

be

prou

dto

com

e to

. The

bui

ldin

gs s

houl

d m

atch

the

prof

essi

onal

ism

of s

taff

with

faci

litie

sof

the

high

est q

ualit

y.L.

Fin

ally

, the

re a

re s

ome

prac

tical

ben

efits

from

sty

le c

onsi

sten

cy. I

nste

ad o

ftr

eatin

g ev

ery

proj

ect a

s a

new

pro

blem

,w

e ha

ve a

sta

ndar

d m

odel

to fo

llow

.E

ven

so, w

e do

n't a

lway

s us

e th

e sa

me

arch

itect

s or

sla

vish

ly fo

llow

pre

viou

sde

sign

s. O

ne w

ay w

e ca

n se

lect

arch

itect

s fo

r a

proj

ect i

s by

judg

ing

how

acc

urat

ely

thei

r in

itial

pro

posa

lspi

ck u

p th

e ho

use

styl

e an

d ho

wim

agin

ativ

ely

they

are

abl

e to

dev

elop

and

exte

nd th

e de

sign

them

es.

Wha

t we

wan

t the

col

lege

to b

ekn

own

for

The

tran

sitio

n fr

om o

ne g

ener

al'fe

el' a

bout

the

colle

ge to

ano

ther

was

qui

te s

udde

na

'crit

ical

mas

s' e

ffect

, del

iber

atel

y re

info

rced

by

othe

r m

anag

emen

t and

org

anis

atio

nal

deve

lopm

ent p

olic

ies

The

new

sty

le o

fth

e co

llege

is n

ow c

onsc

ious

ly

ntra

nce

to r

etec

tom

SE

FC

AF

f,C

arna

rvon

Roa

d C

entr

e

3 2

.:

a w

ork

plac

e -

purp

osef

ul, b

usy;

prof

essi

onal

, bus

ines

slik

e;

diffe

rent

from

sch

ool (

and

othe

rco

llege

s);

livel

y, e

nerg

etic

, ope

n, fr

iend

ly,

safe

.

In th

e pr

oces

s of

incr

emen

tall

impr

ovin

g th

e st

anda

rds

and

func

tiona

lism

of p

arts

of o

ur e

xist

ing

build

ings

, we

have

als

o -

alm

ost b

yac

cide

ntre

-def

ined

the

type

of

orga

nisa

tion

this

col

lege

is.

Bui

ldin

g bl

ocks

Impo

rtan

t fea

ture

s of

our

bui

lten

viro

nmen

t are

as

follo

ws:

cons

iste

nt d

esig

n an

d st

yle,

brig

htco

lour

s, g

ood

light

ing;

high

sta

ndar

d of

furn

ishi

ngs,

incl

udin

g ne

ar u

nive

rsal

ity o

fca

rpet

s;

use

of la

rge

spac

es;

desi

gned

com

plex

ity o

f str

uctu

rean

d fu

rnitu

re la

yout

;

rem

oval

of w

alls

whe

re p

ossi

ble;

exte

nsiv

e us

e of

gla

ss s

cree

nsw

here

wal

ls a

re n

eces

sary

;

Ilk n1

113

6.41

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IN46

.104

9$4:

1411

.

1Vor

kpla

ce c

rèch

e -

Jung

le C

ats

Nur

sery

over

sigh

t of c

orrid

ors

and

elim

inat

ion

of th

em if

pos

sibl

e;

toge

ther

with

oth

er im

port

ant f

eatu

res

ofth

e cu

ltura

l env

ironm

ent:

emph

asis

on

the

purp

oses

of t

heco

llege

- to

get

peo

ple

qual

ified

;

asse

rtiv

e m

anag

emen

t of s

tude

ntbe

havi

our

- a

plac

e to

wor

k;

asse

rtiv

e m

anag

emen

t of t

heen

viro

nmen

t - c

lean

ing,

re-

deco

ratin

g an

d a

firm

no-

smok

ing

and

no-li

tter

polic

y;

and

clar

ity a

bout

wha

t the

col

lege

is n

ot:

it is

not

a s

ocia

l cen

tre,

nor

ada

ting

agen

cy, n

or a

bra

nch

of th

eca

reer

s se

rvic

e or

soc

ial s

ervi

ces, 33

kip

"i",

A

I: lq

nor

a th

erap

y ce

ntre

.

Var

iety

of l

earn

ing

met

hods

The

effe

ct o

n st

uden

ts' e

xper

ienc

ew

as a

lso

influ

ence

d by

rea

chin

gth

is c

ritic

al m

ass.

With

the

deve

lopm

ent o

f man

y op

en p

lan

reso

urce

-bas

ed le

arni

ng fa

cilit

ies,

the

locu

s of

lear

ning

is m

ovin

g fr

om th

ete

ache

r-ce

ntre

d cl

assr

oom

to th

ele

arni

ng c

entr

es. T

his

in tu

rn a

lters

the

rela

tions

hip

betw

een

staf

f and

stu

dent

san

d, e

qual

ly n

otic

eabl

y, b

etw

een

staf

fth

emse

lves

with

mor

e co

-ope

ratio

n an

dte

am w

orki

ng. E

ncou

rage

d by

thes

ead

ditio

nal b

enef

its, w

e de

velo

ped

furt

her

faci

litie

s in

the

corp

orat

e st

yle,

incl

udin

g:

thre

e le

arni

ng c

entr

es fo

r gr

aphi

cde

sign

, 3D

des

ign

and

fash

ion;

addi

tiona

l ope

n pl

an s

taff

offic

es,

rele

asin

g sm

alle

r st

aff w

orkr

oom

sfo

r ot

her

uses

;

four

furt

her

lear

ning

cen

tres

for

busi

ness

adm

inis

trat

ion,

trav

el a

ndto

uris

m, e

arly

yea

rs e

duca

tion

and

med

ia.

The

em

phas

is is

on

mak

ing

a va

riety

of

lear

ning

faci

litie

s av

aila

ble

to e

ach

curr

icul

um a

rea,

not

impo

sing

one

stan

dard

mod

el a

cros

s th

e co

llege

tore

plac

e a

prev

ious

'tra

ditio

nal'

mod

el.

Thi

s in

crea

ses

cour

se te

am fl

exib

ility

inde

sign

ing

stud

ents

' lea

rnin

g ex

perie

nce,

usin

g a

rang

e of

pos

sibi

litie

s ge

nera

ted

by th

e va

riety

of p

hysi

cal e

nviro

nmen

tsav

aila

ble.

In s

pite

of s

uch

exte

nsiv

e de

velo

pmen

tw

ork,

the

clas

sroo

m is

stil

l a s

igni

fican

tco

mpo

nent

of o

ur s

tock

of l

earn

ing

spac

es. H

owev

er, s

tude

nts

are

incr

easi

ngly

abl

e to

use

lear

ning

or

ITce

ntre

s to

acc

ess

lear

ning

res

ourc

es a

ndob

tain

the

know

ledg

e re

late

d to

thei

rco

urse

. It m

eans

they

can

als

o pr

actic

eth

eir

skill

s in

the

man

ipul

atio

n,pr

oces

sing

and

pre

sent

atio

n of

info

rmat

ion.

The

res

ult w

ill b

e to

rele

ase

mor

e tim

e fo

r cl

assr

oom

wor

k, w

hich

can

be

used

for

grou

p di

scus

sion

or

sim

ilar

teac

lwr-

supe

rvis

ed a

ctiv

e le

arni

ng,

with

less

tim

e al

loca

ted

to p

assi

velis

teni

ng a

nd n

ote-

taki

ng.

314c

o111

0'.

,una

r k

on R

oad

The

stu

dent

res

pons

e

Stu

dent

rea

ctio

n to

the

acco

mm

odat

ion

deve

lopm

ents

has

been

ove

rwhe

lmin

gly

posi

tive

and,

we

belie

ve, h

as c

ontr

ibut

edsi

gnifi

cant

ly to

incr

easi

ng e

nrol

men

ts,

part

icul

arly

of f

ull-t

ime

stud

ents

inbo

th 1

6-19

and

old

er a

ge g

roup

s. It

is fu

ll-tim

e st

uden

ts w

ho a

re, a

fter

all,

volu

ntee

ring

to s

pend

asu

bsta

ntia

l pro

port

ion

of th

eir

wor

king

wee

k an

d ye

ar a

t col

lege

,pe

rhap

s fo

r se

vera

l yea

rs. I

t wou

ldbe

sur

pris

ing

if th

ey w

ere

not

resp

onsi

ve to

the

qual

ity o

f the

irw

orki

ng e

nviro

nmen

t.

Mor

e su

btly

, the

re is

a d

irect

link

to s

tude

nt a

ttitu

des

and

beha

viou

r. R

outin

e in

tera

ctio

nsbe

twee

n pe

ople

in c

olle

ge a

reno

ticea

bly

frie

ndly

,co

nsid

erat

e an

d op

en. L

evel

sof

van

dalis

m a

nd g

raffi

ti ha

vebe

com

e ne

glig

ible

inst

ead

ofa

pers

iste

nt m

inor

pro

blem

.

,I

Whe

re p

robl

ems

have

con

tinue

d th

eyha

ve u

sual

ly b

een

loca

ted

in a

reas

linke

d w

ith lo

wer

mor

ale

of p

artic

ular

smal

l gro

ups

of s

taff

and

it ha

s be

en

Pla

n of

IT c

entr

e,C

arna

rvon

Roa

d

.;"it

0

'

II

ir)/

-r

poss

ible

to id

entif

y th

e re

al is

sue

and

addr

ess

it. O

f cou

rse

stud

ents

(an

d so

me

visi

tors

) ar

e fr

om ti

me

to ti

me

thou

ghtle

ss o

r ca

rele

ss in

thei

rbe

havi

our.

As

gene

ral s

tand

ards

of

beha

viou

r ar

e hi

gh, l

apse

s ar

eco

nspi

cuou

s, p

artic

ular

ly in

the

mor

eop

en e

nviro

nmen

ts. S

taff

are

also

mor

elik

ely

to ta

ke a

ctio

n to

pro

tect

wha

t is

perc

eive

d as

bei

ng o

f hig

h qu

ality

,an

d st

uden

t pee

r

.1/

8

grou

p pr

essu

re p

lays

its

part

. Sta

ffin

duct

ion

and

trai

ning

rou

tinel

y in

clud

esad

vice

on

activ

e m

anag

emen

t ar,

dsu

perv

isio

n of

the

gene

ral c

olle

geen

viro

nmen

t.

The

dire

ct im

pact

on

stud

ent b

ehav

iour

in th

e le

arni

ng e

nviro

nmen

ts is

per

haps

mor

e si

gnifi

cant

. Our

exp

erie

nce

is th

atth

e at

mos

pher

e in

the

lear

ning

cen

tres

isge

nera

lly p

urpo

sefu

l and

wor

kor

ient

ated

. Stu

dent

s ar

e en

cour

aged

tow

ork

toge

ther

if th

ey w

ish,

so

sile

nce

isno

t a fe

atur

ebu

t exc

essi

ve n

oise

is n

otge

nera

lly a

pro

blem

eith

er. S

tude

nts

com

e to

us

with

exp

ecta

tions

from

thei

rpr

evio

us e

duca

tiona

l exp

erie

nce.

Som

e,pa

rtic

ular

ly o

lder

adu

lts, a

re in

itial

lyun

happ

y an

d so

met

imes

voc

al a

bout

the

unfa

mili

ar e

nviro

nmen

t. H

owev

er, f

orth

e va

st m

ajor

ity th

e fa

ct th

at it

isco

nspi

cuou

sly

diffe

rent

from

sch

ool

enab

les

them

to m

ake

a fr

esh

star

t and

aban

don

unhe

lpfu

l bag

gage

. Our

stud

ent i

nduc

tion

prog

ram

mes

incl

ude

syst

emat

ic fa

mili

aris

atio

n ac

tiviti

es to

enab

le th

em to

mak

e go

od u

se o

f the

lear

ning

and

IT c

entr

es fr

om th

e st

art o

fth

eir

cour

se.

Our

reg

ular

form

al s

urve

ys o

f stu

dent

opin

ion

iden

tify

the

lear

ning

cen

tre

envi

ronm

ent a

s hi

ghly

app

reci

ated

.F

urth

erm

ore,

alth

ough

stu

dent

s ha

velit

tle to

say

abo

ut c

lass

room

s, th

ey a

rest

rong

ly c

ritic

al o

f ina

dequ

ate

capa

city

in le

arni

ng a

nd IT

cen

tres

.A

ccom

mod

atio

n su

rvey

s al

so s

uppo

rtth

is r

isin

g de

man

d fo

r m

ore

capa

city

.O

ur s

urve

ys s

how

that

thes

e ce

ntre

s ar

e .16

alw

ays

in u

se d

urin

g co

llege

ope

ning

hour

s an

d ar

e of

ten

full

beyo

nd th

eir

theo

retic

al c

apac

ity. B

y co

ntra

st, t

hesa

me

surv

eys

show

that

cla

ssro

oms

are

ofte

n un

occu

pied

and

whe

n th

ey a

re in

use

they

nor

mal

ly h

ave

surp

lus

capa

city

.E

xper

imen

tal o

peni

ng d

urin

g va

catio

nsan

d on

Sat

urda

ys h

ave

led

to r

isin

gde

man

d fo

r le

arni

ng c

entr

e fa

cilit

ies.

The

mes

sage

we

are

rece

ivin

g is

that

stud

ents

like

wor

king

in le

arni

ngce

ntre

s, v

olun

teer

to u

se th

em, r

espe

ctth

e lig

ht s

uper

visi

on o

f lea

rnin

g ad

vise

rs,

and

beha

ve w

ell.

On

the

othe

r ha

nd,

stud

ents

do

not v

olun

teer

for

clas

sroo

mw

ork,

nee

d re

gist

erin

g to

mot

ivat

ere

gula

r an

d pu

nctu

al a

ttend

ance

and

requ

ire fi

rm s

uper

visi

on. M

ore

gene

rally

,I c

oncl

ude

that

stu

dent

s pr

efer

wor

king

in s

ituat

ions

whe

re, a

lthou

gh s

uppo

rted

by s

taff,

they

are

free

to w

ork

as th

eyw

ish.

By

cont

rast

, stu

dent

s ar

e in

clin

edto

avo

id s

ituat

ions

whe

re w

hat t

hey

dois

con

fined

and

clo

sely

con

trol

led

byte

achi

ng s

taff.

The

futu

re We

have

man

y m

ore

proj

ects

inth

e pi

pelin

e fo

r im

prov

emen

tsto

the

exis

ting

acco

mm

odat

ion

(e.g

. a s

cien

ce le

arni

ngce

ntre

to r

epla

ce th

e nu

mer

ous

subj

ect-

spec

ific

scie

nce

labo

rato

ries)

.Im

plem

entin

g th

ese

proj

ects

dep

ends

on

finan

ces

and

on m

aint

aini

ng a

man

agea

ble

leve

l of d

isor

der.

Not

ever

ythi

ng c

an b

e cl

one

at o

nce,

if th

e

annu

al c

ycle

s of

stu

dent

rec

ruitm

ent a

ndst

eady

gro

wth

are

to b

e co

ntin

ued

with

in th

e ex

istin

g bu

ildin

g st

ock.

How

ever

, it i

s at

the

boun

dary

bet

wee

nor

der

and

man

agea

ble

chao

s w

here

it is

poss

ible

to e

xplo

re n

ew p

atte

rns

ofor

der

and

whe

re o

rgan

isat

iona

l.lea

rnin

gta

kes

plac

e.

By

prov

idin

g m

ore

open

acc

ess

lear

ning

cent

res

perm

anen

tly s

taffe

d du

ring

"The

com

pute

r is

a su

bver

sive

inst

rum

ent o

fch

ange

whi

chw

ill fo

rce

us to

alte

r th

e w

ay w

eus

e ou

r bu

ildin

gsan

d th

e w

ay w

epr

ovid

eed

ucat

ion.

"

colle

ge b

usin

ess

hour

s w

e w

ould

incr

ease

the

oppo

rtun

ities

for

stud

ents

tost

udy

whe

n it

suits

them

bes

t. A

t the

sam

e tim

e, p

erso

nal c

onta

ct w

ithpr

ofes

sion

al s

taff

has

to b

e m

aint

aine

d;it

is c

ritic

ally

impo

rtan

t for

mos

t of o

urst

uden

ts. M

ode

free

fund

ing

will

max

imis

e th

e st

uden

t's a

bily

to b

enef

itfr

om in

crea

sed

flexi

bilit

y in

acc

ess

to

BE

ST

CO

PY

AV

AIL

AB

LE37

lear

ning

env

ironm

ents

. We

still

hav

e to

addr

ess

prac

tical

issu

es s

uch

as s

tude

nttr

acki

ng in

ope

n ac

cess

env

ironm

ents

.W

e ne

ed to

hav

e an

ope

n m

ind

abou

tth

e pr

opor

tion

of c

lass

fsiz

ed r

oom

sre

quire

d in

the

futu

re. A

s w

e ar

e m

akin

gch

ange

s in

crem

enta

lly, t

his

leav

es o

pen

the

oppo

rtun

ity fo

r a

chan

ge o

fem

phas

is if

nec

essa

ry.

Act

iviti

es in

the

teac

her-

dire

cted

clas

sroo

m e

nviro

nmen

t are

influ

ence

dby

wha

t is

avai

labl

e el

sew

here

inco

llege

. The

dire

ct tr

ansf

er o

f kno

wle

dge

from

the

teac

her

to th

e st

uden

t(c

ontr

ollin

g th

e pa

ce o

f del

iver

y) w

illbe

com

e le

ss d

omin

ant w

hile

the

impo

rtan

ce o

f the

teac

her

in c

oach

ing,

enco

urag

ing,

mot

ivat

ing,

ass

essi

ng a

ndor

gani

sing

will

bec

ome

grea

ter.

And

as

we

are

givi

ng s

tude

nts

mor

eco

ntro

lov

er th

eir

lear

ning

act

iviti

es, m

onito

ring

of p

rogr

ess

will

req

uire

muc

h gr

eate

rrig

our

in s

ched

ulin

g as

sign

men

ts a

ndtu

toria

ls, a

nd m

aint

aini

ng r

ecor

ds o

fas

sess

men

ts a

nd p

rogr

ess.

Com

pute

rsy

stem

s w

ill a

ssis

t with

som

e of

this

. For

stud

ents

the

abili

ty to

com

mun

icat

e,pr

esen

t ide

as a

nd in

fluen

ce o

ther

s w

illbe

com

e m

ore

impo

rtan

t and

dev

elop

ing

thes

e sk

ills

will

be

the

educ

atio

nal

activ

ity w

hich

will

ass

ume

mor

eim

port

ance

in th

e re

latio

nshi

p be

twee

nte

ache

r an

d st

uden

t.

In th

e lo

nger

term

, the

com

pute

rw

orks

tatio

n w

ill b

ecom

e th

e no

rmal

gate

way

for

acce

ssin

g kn

owle

dge

asw

ell a

s th

e m

eans

of e

xplo

ring

conc

epts

, int

erac

ting

and

deve

lopi

ng

unde

rsta

ndin

g. B

eyon

d th

at, w

hen

itbe

com

es s

trai

ghtfo

rwar

d to

ope

n th

isga

tew

ay f(

orn

the

com

pute

r in

the

stud

ent's

hom

e or

wor

kpla

ce, o

ur n

ewst

yle

of c

olle

ge le

arni

ng e

nviro

nmen

tm

ight

itse

lf be

com

e ob

sole

te in

due

cour

se. E

ither

way

the

teac

her

will

no

long

er b

e th

e ch

anne

l thr

ough

whi

chkn

owle

dge

is o

btai

ned,

nor

the

gate

keep

er to

wIle

ge r

esou

rces

.

A r

evol

utio

n in

the

role

of t

hepr

ofes

sion

al te

ache

r is

ines

capa

ble

and

imm

inen

t. T

he c

urre

nt tr

end

for

teac

hers

to h

e in

crea

sing

ly in

volv

ed in

team

wor

k w

ill a

ccel

erat

e. S

uppo

rt s

taff

will

be im

port

ant m

embe

rs o

f the

se te

ams.

Ine

itahl

y, th

e pr

epar

atio

n of

mat

eria

lsw

ill b

ecom

e m

ore

impo

rtan

t but

as

apr

oduc

t or

com

mod

ity to

be

purc

hase

dra

ther

than

a p

erso

nally

del

iver

edse

rvic

e. S

o th

at w

ill b

e an

act

ivity

empl

oyin

g fe

wer

peo

ple.

On

the

othe

rha

nd th

ere

will

be

mor

e ne

ed fo

rpe

rson

al s

uppo

rt to

stu

dent

s; th

is w

ill b

eth

e cr

ucia

l ser

vice

for

teac

hers

topr

ovid

e an

d m

uch

of it

cou

ld b

e gi

ven

thro

ugh

less

wel

l-qua

lifie

d le

arni

ngad

vise

rs. H

ow d

ram

atic

the

effe

ct w

illbe

ithin

our

man

agem

ent p

lann

ing

horiz

ons

is h

ighl

y sp

ecul

ativ

e. H

owev

er,

we

shou

ld b

e al

ert t

o th

e tr

ends

.

ther

e is

a c

orre

spr

wid

ing,

impl

ied

revo

lutio

nary

shi

ft in

res

ourc

ing

ofed

ucat

ion

from

labo

ur in

tens

ive

toap

ital i

nten

sive

. We

shal

l spe

nd m

ore

ot o

ur b

udge

ts o

n pr

rwid

ing

and

mai

ntai

ning

qua

lity

prof

essi

onal

a« o

mm

odat

ion,

equ

ipm

ent,

softw

are

38

and

outs

ourc

ed s

ervi

ces

and

a re

duce

dpr

opor

tion

will

be

abso

rbed

by

dire

ctst

aff c

osts

. Aga

in, t

his

tren

d is

alre

ady

with

us.

The

onl

y qu

estio

n is

abo

ut h

owqu

ickl

y it

will

dev

elop

.

Con

clus

ion

The

com

pute

r is

a s

ubve

rsiv

ein

stru

men

t of c

hang

e w

hich

will

forc

e us

to a

lter

the

way

we

use

our

build

ings

and

the

way

we

prov

ide

educ

atio

n. If

we

atte

mpt

to u

se it

tore

info

rce

exis

ting

lear

ning

str

ateg

ies

base

d on

19t

h ce

ntur

y ed

ucat

iona

lph

iloso

phie

s an

d pr

actic

es, t

he s

tude

nts

will

eve

ntua

lly r

ejec

t our

ser

vice

s.M

anag

ing

the

exis

ting

educ

atio

nal

envi

ronm

ent t

o co

pe w

ith th

e pa

radi

gmsh

ift is

a m

ajor

cha

lleng

e. It

a's

o le

ads

us to

hav

e gr

eat o

ptim

ism

abo

ut th

elo

ng-t

erm

futu

re a

nd s

trat

egic

impo

rtan

ce o

f FE

col

lege

s in

the

com

mun

ity.

BE

ST

CO

PY

AV

AIL

AB

LE

1111

1111

1M11

1!

Ern

est T

heod

ossi

n

The

dev

elop

men

t of S

outh

Eas

tE

ssex

Col

lege

's e

stat

e ha

s be

en

desi

gned

to c

hang

e th

e w

orki

ngen

viro

nmen

t int

o so

met

hing

str

ikin

gly

diffe

rent

from

trad

ition

al s

choo

ls a

ndco

llege

s. T

he r

esul

t is

an o

penn

ess

whi

ch in

divi

dual

s ca

nnot

eas

ily ig

nore

,an

d an

exp

erie

nce

abou

t whi

ch fe

w a

rene

utra

l. A

s an

yone

who

has

wor

ked

in a

serv

ice

indu

stry

will

rea

dily

ackn

owle

dge,

you

can

not p

leas

e al

l of

the

peop

le a

ll of

the

time.

A fe

atur

ew

hich

del

ight

s on

e pe

rson

will

alm

ost

cert

ainl

y irr

itate

or

offe

nd s

omeo

ne e

lse.

The

Car

narv

on a

nd L

ondo

n R

oad

Cen

tres

hav

e be

en tr

ansf

orm

ed to

diffe

rent

ext

ents

. The

form

er, c

lear

ly th

e'm

ain'

bui

ldin

g, h

as s

een

the

mor

eex

tens

ive

alte

ratio

ns o

ver

the

past

five

year

s, a

nd a

lthou

ghLo

ndon

Roa

d w

asle

ss fu

lly d

evel

oped

in 1

994

(wor

k is

still

con

tinui

ng)

whe

n I t

alke

d to

sta

ffan

d st

uden

ts, i

t too

had

som

esi

gnifi

cant

ly m

odifi

ed a

reas

, alth

ough

not e

very

one

had

had

an o

ppor

tuni

ty to

use

them

.

1

The

stu

dent

exp

erie

nce

Iinte

rvie

wed

a g

roup

of s

tude

nts

and

aske

d th

em h

ow th

ey fe

lt ab

out

wor

king

in o

pen

spac

es. I

n ge

nera

lop

enne

ss s

eem

ed to

be m

ore

easi

lyac

com

mod

ated

by

youn

ger

rath

er th

anol

der

stud

ents

. Am

ong

the

latte

r w

asT

ony

Sm

ith, w

ho w

as s

tudy

ing

on a

nA

cces

s pr

ogra

mm

e in

pre

para

tion

for

taki

ng u

p a

degr

ee c

ours

e of

fer

from

nngl

ia U

nive

rsity

. His

bac

kgro

und

incl

udes

13

year

s in

em

ploy

men

t and

thre

e ou

t of i

t. T

ony

felt

that

wor

king

in

open

spa

ces

was

:

'a b

it da

untin

g. It

's n

ot s

omet

hing

I've

expe

rienc

ed b

efor

e. Y

ou're

on

show

all

the

time.

Adj

ustin

g to

the

spac

e w

as th

e ha

rdes

t par

t in

com

ing

here

. It n

early

put

me

off.

It's

too

mod

ern.

I ha

ve s

even

less

ons

per

wee

k an

d tw

o of

them

are

with

oth

er c

lass

es. I

t'sve

ry h

ard

to c

once

ntra

te, t

ryin

gto

list

en to

wha

t the

y're

say

ing.

You

can

hea

r bi

ts. I

f you

'reco

ncen

trat

ing

it's

not a

pro

blem

,

but y

ou m

ight

just

ove

rhea

r

41

som

ethi

ng m

ore

inte

rest

ing.

You

tend

to h

ear

the

pupi

ls m

ore

than

the

teac

her.

'

For

oth

er m

atur

e st

uden

ts th

e pr

oble

mdo

esn'

t aris

e. K

ier

Sne

lling

, doi

ng a

BT

EC

Nat

iona

l Dip

lom

a in

con

stru

ctio

n,sa

id: 'I

don'

t wor

k in

so

man

y op

ensp

aces

. My

less

ons

in L

ondo

nR

oad

are

in s

tand

ard

clas

ses,

and

we

have

ord

inar

y le

sson

s, li

ke a

tsc

hool

.'

But

ope

nnes

s ha

s its

attr

actio

ns:

'You

can

see

wha

t's g

oing

on

stra

ight

away

'.

You

nger

stu

dent

s w

ere

mor

eco

nsis

tent

ly p

ositi

ve. C

hris

tine

Ow

enha

d ju

st fi

nish

ed G

CE

A le

vels

and

was

doin

g tw

o m

edia

cer

tific

ates

:

'It's

a lo

t frie

ndlie

r th

an s

choo

ls. I

like

the

open

ness

and

the

frie

ndlin

ess.

If y

ou're

shu

t in,

it's

not a

s ni

ce.'

Oth

ers

agre

ed:

'I lik

e it

a lo

t. It'

s a

frie

ndly

envi

ronm

ent.

It ce

rtai

nly

does

n't

both

er m

e. It

's g

ood

to s

ee w

hat's

goin

g on

. I d

on't

like

Lond

onR

oad.

'(S

am D

elde

rfie

ld, A

leve

l stu

dent

)

'I lik

e it.

Rev

isin

g fo

r ex

ams

I

pref

er a

sm

alle

r ro

om, b

ut I

like

the

lear

ning

cen

tre.

'(V

anes

sa G

ibso

n, fi

rst y

ear

BS

cS

ocia

l Sci

ence

s co

urse

)

'It's

gre

at. I

n Lo

ndon

Roa

d w

e do

grap

hics

in a

n op

en p

lan

area

and

the

natu

ral l

ight

is u

sefu

lbe

cau,

,e y

ou s

ee r

ealis

tic c

olou

rs.

I'm in

a r

oom

with

thre

e di

ffere

ntcl

asse

s an

d I f

indt

he m

ixtu

re o

ffir

st a

nd s

econ

d ye

ars

help

ful.

Iw

ish

we'

d ha

d th

e sa

me

oppo

rtun

ity la

st y

ear.

'(Z

oe C

olem

an, s

econ

d ye

ar a

rtan

d de

sign

stu

dent

)

On

the

ques

tion

of th

e le

arni

ng c

entr

e,st

uden

ts' v

iew

s w

ere

no le

ss v

arie

d. O

nesa

w it

as

'a b

ig im

prov

emen

t' an

d no

ise

as 'n

o pr

oble

m'.

Ano

ther

arg

ued

that

itis

'too

noi

sy'.

Som

e st

uden

ts u

se th

eco

nven

ient

ly

situ

ated

loca

l lib

rary

. Onl

y on

e st

uden

t Isp

oke

to s

eem

ed to

hav

e se

rious

rese

rvat

ions

:

'It's

not

up

to s

crat

ch. M

ost o

f the

book

s ar

e in

this

bui

ldin

g [i.

e.C

arna

rvon

Roa

dl a

nd y

ou h

ave

tow

ait u

p to

two

wee

ks fo

r bo

oks.

Ite

nd to

stu

dy a

t hom

e.'

Em

ploy

ee p

erce

ptio

ns

n so

me

way

s st

aff a

re in

a d

iffer

ent

posi

tion,

but

not

ent

irely

so.

Of

appr

oxim

atel

y 37

0 in

divi

dual

s on

lyso

met

hing

like

50

wer

e th

ere

prio

r to

the

arriv

al o

f the

cur

rent

prin

cipa

l, so

the

over

whe

lmin

g m

ajor

ity o

fem

ploy

ees

do n

ot p

reda

te th

e es

tate

deve

lopm

ents

. The

refo

re, m

ost

staf

f wou

ld h

ave

seen

at l

east

a p

art o

fth

e tr

ansf

orm

atio

n by

the

time

they

took

up a

ppoi

ntm

ents

and

, had

they

poss

esse

d st

rong

eno

ugh

year

ning

s fo

rm

ore

trad

ition

al s

urro

undi

ngs,

wou

ldpr

esum

ably

hav

e tu

rned

dow

n th

e jo

bof

fers

. As

mig

ht th

us b

e ex

pect

ed, s

taff

reac

tions

to th

e ph

ysic

al c

hang

esse

emed

to b

e ge

nera

lly p

ositi

ve. A

few

staf

f I in

terv

iew

ed c

laim

ed n

ot to

hav

ebe

en c

onsu

lted

abou

t the

est

ate

deve

lopm

ent a

nd r

efur

bish

men

t. F

orm

any,

of c

ours

e, c

onsu

ltatio

n ab

out t

hech

ange

s w

ould

hav

e be

en im

poss

ible

beca

use

they

wer

e no

t em

ploy

ed a

t the

time

whe

n ke

y de

cisi

ons

wer

e ta

ken.

Som

e w

ho w

ere

pres

ent c

laim

ed to

hav

ebe

en 'i

nvol

ved'

and

to 'h

ave

help

edw

ith b

its'.

Ano

ther

obs

erve

d:

le0c

°' 6

1"

42C

liris

tine

Ow

enga

mD

elde

rfie

ld

Zoe

Col

eman

t3E

ST

CO

PY

AV

AIL

AB

LE

'I w

as n

ot p

erso

nally

con

sulte

d,bu

t the

re w

as a

wor

king

par

tyw

ith tw

o m

embe

rs fr

om e

ach

depa

rtm

ent.

We

wer

e ab

le to

disc

uss

wha

t was

rig

ht a

nd w

rong

and

enco

urag

ed to

say

wha

t we

felt.

The

prin

cipa

l too

k th

e vi

ews

and

mad

e up

his

min

d.'

The

Dire

ctor

of M

arke

ting,

Lin

dsey

Nob

le, c

ame

in 1

991

and

so c

ould

not

have

bee

n co

nsul

ted,

but

was

info

rmed

:

'The

pla

nnin

g pr

oces

s fo

r th

eea

rly d

evel

opm

ents

had

take

npl

ace

befo

re I

arriv

ed. T

hedo

wns

tairs

and

the

rece

ptio

n ar

eaw

ere

plan

ned

durin

g m

y fir

st s

ixm

onth

s. I

didn

't ha

ve a

rad

ical

inpu

t. It

was

cle

ar to

me

that

wha

t was

ther

e be

fore

was

an

abom

inat

ion.

At t

he ti

me

I did

n't

real

ise

the

impo

rtan

ce o

f sec

urity

,fo

r bo

th s

tude

nts

and

equi

pmen

t.W

e do

n't h

ave

secu

rity

guar

dsye

t, bu

t acc

ess

cont

rol t

o th

ele

arni

ng c

entr

es is

bei

ngre

view

ed a

nd I

am b

eing

cons

ulte

d.'

Car

e P

earc

e, th

e th

en r

efec

tory

man

ager

, cam

e in

Jan

uary

199

3 an

d w

asin

volv

ed in

the

tran

sfor

mat

ion:

'At f

irst w

e ha

d a

coun

ty c

ounc

il19

60s

refe

ctor

y, w

ith e

very

thin

gsh

ut o

ff an

d th

e m

anag

er's

offi

ceat

the

furt

hest

poi

nt. N

ow w

eha

ve a

n op

en k

itche

n an

dcu

stom

ers

can

see

wha

t we'

re

4 3

shar

e op

en p

lan

room

s w

ithth

eir

staf

f. F

or c

onfid

entia

ldi

scus

sion

ther

e ar

e gl

ass-

wal

led

cubi

cles

in th

eco

rner

s w

here

thos

ein

volv

ed c

an r

etre

at, b

utot

herw

ise

ever

yone

occu

pies

des

ks in

larg

esp

aces

. The

abo

litio

n of

filin

g ca

bine

ts (

exce

ptoc

casi

onal

ly a

gain

stw

alls

) an

d di

spla

ybo

ards

pre

vent

san

yone

shu

tting

them

selv

es o

ff, s

o al

l sta

ff ca

nse

e th

eir

prof

essi

onal

col

leag

ues

and

are

in tu

rn s

een

by th

em. C

ompa

red

toth

e ty

pica

l mes

s en

coun

tere

d in

mos

tco

llege

sta

ff ro

oms,

at S

outh

Eas

t Ess

exC

olle

ge s

omet

hing

app

roac

hing

gen

eral

tidin

ess

prev

ails

. Tho

se w

ho r

emem

ber

drab

ber

and

dulle

r tim

es a

ppea

red

toap

prov

e of

the

chan

ges.

Dav

id P

omfr

etca

me

in S

epte

mbe

r 19

90 a

nd p

refe

rs th

ene

w lo

ok:

12

Cla

mP

earc

e

doin

g. M

y of

fice

is li

ke a

gold

fish

bow

l. It

does

hav

e its

dow

nsid

e. I

cam

e in

with

the

new

man

agem

ent,

so it

was

less

of a

sho

ck to

me.

For

sta

ff w

ho'v

e be

en h

ere

for

15ye

ars

it w

as a

sho

ck. T

rain

ing

was

need

ed. O

lder

mem

bers

who

coul

dn't

chan

ge w

ent o

f the

irow

n ac

cord

to s

choo

ls a

ndco

unty

cou

ncil

type

situ

atio

ns.

On

the

who

le I'

m p

ositi

ve. I

fyo

u're

res

pons

ible

for

chan

ge,

you

have

to b

e po

sitiv

e.'

Tea

chin

g st

aff a

ccom

mod

atio

n

Cla

re's

atti

tude

was

als

o fa

irly

lypi

cal o

f the

teac

hing

sta

ff I

inte

rvie

wed

. Hea

ds o

f tea

m n

ow

t44

4

'It w

as d

ark,

din

gy, o

ff-pu

tting

and

not c

omm

erci

ally

aw

are.

Itga

ve n

o pr

ofes

sion

al im

age.

Now

we'

ve e

xpan

ded

shor

t cou

rse

prov

isio

n to

indu

stry

and

wha

tw

e of

fer

is a

sui

tabl

e im

age.

'

As

head

of i

nfor

mat

ion

stud

ies

Dav

idsh

ares

an

offic

e w

ith h

is te

am:

'I pr

efer

this

arr

ange

men

t, as

Hea

d of

Tea

m. I

'm in

volv

ed w

ithth

e te

am. T

here

's n

o op

en d

oor

polic

y be

caus

e th

ere

is n

o do

or.

Sha

ring

and

bein

g th

ere

has

anef

fect

on

the

team

spi

rit. I

can

influ

ence

peo

ple.

The

dra

wba

ckis

in te

rms

of c

onfid

entia

l tal

k.'

Jan

Hod

ges

is a

noth

er te

am h

ead.

She

arriv

ed in

198

7 an

d is

in c

harg

e of

heal

th a

nd s

ocia

l stu

dies

. Jan

not

ed th

atsh

e ha

s:

'an

area

whe

re I

can

spea

kco

nfid

entia

lly, s

o th

e de

sk in

the

mid

dle

of a

n op

en a

rea

does

n't

both

er m

e. I

like

the

open

ness

and

brig

htne

ss. I

hav

en't

been

ina

trad

ition

al e

nviro

nmen

t for

aw

hile

. I'm

not

sur

e ho

w I

feel

abou

t ope

n cl

assr

oom

s be

caus

e I

ofte

n te

ach

in fa

irly

conv

entio

nal

room

s.'

Mik

e K

empe

n ca

me

to S

outh

Eas

t Ess

exC

olle

ge in

the

late

197

0s a

nd is

one

of

the

long

-ser

ving

sur

vivo

rs w

ho h

asm

anag

ed to

acc

omm

odat

e th

e ch

ange

s.A

s a

lect

urer

in m

otor

veh

icle

and

mec

hani

cal e

ngin

eerin

g he

wor

ks in

ava

riety

of e

nviro

nmen

ts, a

nd w

ith a

wor

ksho

p ba

ckgr

ound

has

'no

prob

lem

'w

ith 't

each

ing

a cl

ass

in a

n op

en s

pace

'.H

is a

ttitu

de to

ope

nnes

s:

'dep

ends

on

wha

t I'm

doi

ng. I

tca

n be

a lo

vely

env

ironm

ent,

open

, with

ligh

t car

pets

on

the

floor

. It's

like

bei

ng a

con

sulta

ntan

d do

ing

a pr

ojec

t.'

The

re a

re r

eser

vatio

ns, h

owev

er. T

he.o

penn

ess

can

be:

Tea

chin

g te

am r

oom

sho

win

g co

rner

cub

icle

'goo

d an

d no

t so

good

. Whe

n I

4

4 5

have

to c

once

ntra

te, I

hav

ein

terr

uptio

ns, b

ut it

's g

ener

ally

ani

ce a

tmos

pher

e. Y

ou're

mor

elik

ely

to s

hare

info

rmat

ion.

'

Jenn

y P

robe

rt le

ctur

es in

hea

lth a

ndso

cial

stu

dies

. She

cam

e in

198

8 as

apa

rt-t

ime

mem

ber

of s

taff

and

four

yea

rsla

ter

took

up

a fu

ll-tim

e po

st. S

hete

ache

s in

all

of th

e co

llege

's b

uild

ings

,bu

t mai

nly

in th

e C

arna

rvon

Roa

dC

entr

e:

'Alth

ough

I m

ight

hav

e ex

pect

edto

find

it d

iffic

ult b

ecau

se I

cam

efr

om w

orki

ng in

an

encl

osed

room

, I a

ctua

lly li

ke it

. I'm

mor

ein

volv

ed in

wha

t's g

oing

on.

'

Rog

er H

umph

rey,

a 1

993

recr

uit a

s a

lect

urer

in m

edia

and

per

form

ing

arts

,ob

serv

ed:

'It d

oesn

't w

orry

me.

It's

«mdu

cive

to te

am w

ork.

You

can

pick

up

on w

hat's

goi

ng o

n.m

usic

mea

ns th

at o

ne m

akes

nois

e, s

o yo

u ha

\e to

wor

k in

encl

osed

Tac

es, b

ut th

ere'

s no

diffe

renc

e in

an

open

spa

ce. I

'mei

ther

in a

wor

kroo

m o

r in

the

perf

orm

ing

arts

stu

dio.

'

Sim

ilar

view

s ar

e he

ld b

y P

erry

Hor

ner

who

wor

ked

in th

e m

usic

indu

stry

befo

re jo

inin

g th

e S

outh

Eas

t Ess

exC

olle

ge s

taff:

'In m

edia

and

the

perf

orm

ing

arts

the

spa«

, is

a he

lp. T

hu c

an k

eep

an e

ye o

n va

luab

le e

quip

men

t.B

arrie

rs a

re th

e w

orst

thin

g w

eca

n ha

ve.'

Bus

ines

s su

ppor

t sta

ffac

com

mod

atio

n

At S

outh

Eas

t Ess

ex C

olle

ge, i

t is

not o

nly

teac

hing

sta

ff an

dst

uden

ts w

ho w

ork

in o

pen

spac

es: s

o do

sup

port

sta

ff, o

r 'b

usin

ess

supp

ort s

taff'

as

they

are

kno

wn

in a

nat

tem

pt to

6re

ss th

e va

lue

of th

eir

cont

ribut

ion.

Her

e to

o st

aff w

ork

inop

en a

reas

, as

they

mig

ht in

mos

tbu

sine

sses

, and

the

emph

asis

is o

nsh

ared

wor

k an

d th

e pr

omul

gatio

n of

ate

am s

pirit

. Vi S

haw

arr

ived

at t

heco

llege

bef

ore

the

maj

or tr

ansf

orm

atio

nsan

d is

an

exec

utiv

e se

cret

ary

who

repo

rts

to th

e D

irect

or o

f Fin

ance

:

'I ha

ve m

oved

into

a la

rger

spa

ce.

Initi

ally

it w

as q

uite

noi

sy, b

ut I

like

open

spa

ce. N

ow I

don'

tno

tice

the

nois

e.'

Kar

en W

igg

is a

sen

ior

Iw

ho w

orks

in th

e le

ar.e

-qt.

cent

She

likes

the

open

spa

ces

'It's

mor

e m

oder

n an

d pl

easa

nt.

You

get

to k

now

peo

ple

mor

e.T

here

is a

leve

l of n

oise

, but

Ido

n't l

et p

eopl

e di

stur

b ot

hers

.'

Lind

sey

Nob

le, t

he D

irect

or o

fM

arke

ting,

is a

sen

ior

man

ager

and

is

not s

tatio

ned

in a

larg

e sp

ace,

but

has

wha

t she

cal

ls:

'a g

lass

box

. In

the

larg

er s

pace

itca

n so

met

imes

be

mor

e aw

kwar

dfo

r ex

ampl

e, to

mak

e a

diffi

cult

phon

e ca

ll -

but I

thin

k I h

ave

lost

som

ethi

ng b

y le

avin

g th

ew

ork

area

. How

ever

, I d

on't

tend

to s

pend

a g

reat

dea

l of t

ime

inm

y of

fice.

I pr

efer

to w

alk

arou

ndan

d in

volv

e m

ysel

f with

the

wor

kof

my

team

.'

The

uni

ted

colo

urs

of S

outh

Eas

tE

ssex

Col

lege

The

col

lege

has

a c

orpo

rate

imag

eat

the

hear

t of w

hich

are

the

four

chos

en c

olou

rs. T

hese

col

ours

have

bee

n im

pose

d. T

he r

esul

t is

aun

iform

ity w

hich

ren

ders

eve

ry v

ista

an

unm

ista

kabl

e pa

rt o

f a c

onsi

sten

t and

inte

grat

ed w

hole

. Any

pos

sibl

e se

nse

ofha

rdne

ss is

alle

viat

ed b

y th

e w

ides

prea

dus

e of

pla

nts

whi

ch s

ofte

n th

e ha

rd li

nes

and

gene

rally

mak

e si

tting

are

as fe

elho

mel

y an

d co

mfo

rtab

le. I

n th

e ea

rlyda

ys th

e de

cora

tions

and

the

plan

tsar

ouse

d co

nsid

e.le

opp

ositi

on, b

utth

ey n

ow s

eem

to b

e ta

ken

for

gran

ted.

How

do

peop

le 's

ee' t

he c

olou

rsbr

ight

and

che

erfu

l, or

rel

entle

ss a

ndre

gim

ente

d? A

mon

g th

e st

uden

ts I

inte

rvie

wed

, mal

es s

eem

ed e

ither

indi

ffere

nt o

r un

inte

rest

ed:

'I ne

ver

thou

ght a

bout

it.'

'The

re's

a lo

t of b

lue

and

red

'

'It's

a c

alm

ing

influ

ence

.'

Dav

id P

omfr

et-

BE

ST

CO

PY

AV

AIL

AB

LE

Tan

/lod

ges

Mik

e K

empe

n

'It's

che

ery

in th

e m

orni

ng. I

feel

happ

y he

re'.

'It lo

oks

smar

t. I'm

not

sur

e it'

sne

cess

ary.

f ca

me

here

bec

ause

they

offe

r th

e be

st c

ours

e fo

r m

e'.

'It's

so

blan

d yo

u do

n't n

otic

e,bu

t it d

oes

affe

ct b

ehav

iour

.'

Fem

ale

stud

ents

had

mor

e sh

arpl

yfo

cuse

d at

titud

es:

'I lik

e th

em. T

hey'

re b

right

and

chee

ry. C

olle

ges

are

usua

lly a

llgr

ey. I

t is

at B

asild

on. V

ery

grey

.'

'The

col

ours

are

a b

it co

ld. G

reen

wou

ld b

e be

tter,

and

a d

eepe

rbl

ue. I

like

the

plan

ts.'

'I lik

e th

em, p

artic

ular

ly th

ew

hite

. It's

ver

y cr

isp.

The

re's

noth

ing

wor

se th

an c

olou

rful

wal

ls. T

hey'

re d

istr

actin

g. It

hel

psyo

u to

wor

k an

d to

con

cent

rate

.'

shut

des

k

48

Fai

rly s

imila

r ge

nder

diff

eren

tiatio

nap

pear

ed a

mon

g st

aff i

nter

view

ees.

Som

e m

ales

rem

aine

d un

impr

esse

d:

'I ha

ve n

o pa

rtic

ular

vie

w. I

t'sfa

irly

com

mer

cial

. In

bank

ing

ever

ythi

ng's

alw

ays

colo

ur c

o-or

dina

ted.

It s

peak

s of

one

colle

ge r

athe

r th

an p

ocke

ts o

fdi

ffere

nt p

ract

ice

in th

is b

uild

ing.

'

Or

even

una

war

e:

'I ne

ver

thou

ght o

f it b

efor

e. I

don'

t min

d th

em.'

One

had

obv

ious

ly m

ade

pers

onal

adju

stm

ents

:

'It h

as g

row

n on

me.

'

Ano

ther

was

unm

ista

kabl

y im

pres

sed:

'It's

con

duci

ve to

a p

leas

ant

envi

ronm

ent.

I lik

e bl

ue. T

hew

hite

is b

right

. The

red

giv

es a

posi

tive

feel

ing.

'

Aga

in, f

emal

es p

rovi

ded

mor

e su

ccin

ctob

serv

atio

ns, o

ften

leav

ing

a di

stin

ctim

pres

sion

that

, giv

en th

e ch

oice

, the

yw

ould

hav

e pr

efer

red

diffe

rent

col

ours

:

'The

y're

effi

cien

t and

bus

ines

s-lik

e, b

ut n

othi

ng y

ou w

ould

say

"wow

" ab

out.

I wou

ld h

ave

chos

en s

omet

hing

mor

edr

amat

ic.'

'It's

par

t of a

nat

iona

l tre

nd.

Bus

ines

ses

are

turn

ing

to c

orpo

rate

gre

y. It

'scl

ear

but c

linic

al fo

rm

y ar

ea. I

t loo

ks a

bit

like

an a

irpor

t lou

nge.

'

'I'm

qui

te p

leas

edw

ith it

.I p

roba

bly

wou

ld n

ot h

ave

chos

en th

ese

colo

urs.

I wou

ld h

ave

gone

for

som

ethi

ng n

otqu

ite s

o vi

bran

t. I

wou

ld h

ave

play

edit

dow

n a

bit.'

Pern

f H

omer

No

one

seem

ed to

opp

ose

them

vigo

rous

ly:

'I lik

e th

em. T

hey'

re c

lean

and

soot

hing

and

not

sta

rtlin

g. T

heco

llege

was

mos

tly g

reen

and

brow

n be

fore

.'

One

res

pond

ent w

as c

onvi

nced

of t

hein

trin

sic

valu

e of

a c

orpo

rate

imag

e:

'A c

orpo

rate

imag

e is

a g

ood

idea

. The

psy

chol

ogic

aldi

ffere

nce

is im

port

ant.

Peo

ple

don'

t rea

lise

it's

happ

enin

g, b

ut it

is.'

Soc

ial e

ngin

eerin

g

Is th

ere

real

ly a

psy

chol

ogic

aldi

ffere

nce?

Do

phys

ical

sur

roun

ding

sin

fluen

ce b

ehav

iour

? In

the

1960

san

d 70

s m

uch

educ

atio

nal e

ndea

vour

BE

ST

CO

PY

AV

AIL

AB

LE

7t".

:Y1/

4D

iobu

y

seem

edto

be

foun

ded

on a

com

mitm

ent t

oso

cial

eng

inee

ring

by r

estr

uctu

ring:

mix

ed-a

bilit

y gr

oupi

ng a

ndco

mpr

ehen

sive

sch

ools

wou

ld o

pen

educ

atio

n's

door

s to

und

er-a

chie

vers

and

the

wor

king

cla

ss y

oung

who

trad

ition

ally

esc

hew

ed fo

rmai

lear

ning

.La

ter

rese

arch

ers

show

ed th

at it

had

done

no

such

thin

g. In

the

early

198

0sB

ritai

n se

emed

alw

ays

to b

e at

the

botto

m o

f int

erna

tiona

l pos

t-co

mpu

lsor

yed

ucat

ion

and

trai

ning

leag

ue ta

bles

.In

crea

sed

part

icip

atio

n ra

tes

have

now

been

ris

ing

for

som

e ye

ars,

but

it m

ayw

ell b

e th

e re

cess

ion

and

scar

city

of

jobs

for

youn

g pe

ople

whi

ch is

driv

ing

the

chan

ge, a

nd m

ixed

-abi

lity

grou

ping

and

com

preh

ensi

visa

tion

have

lost

muc

h of

thei

r go

lden

aur

a am

idst

the

Gov

ernm

ent's

com

mitm

ent t

o th

e op

ting

out o

f sch

ools

.

How

ever

, the

not

ion

of r

estr

uctu

ring

as

49

a ve

hicl

e fo

r so

cial

cha

nge

rem

ains

ver

ym

uch

with

us

in F

E: h

ow e

lse

can

we

expl

ain

the

endl

ess

sequ

ence

of

man

agem

ent r

eorg

anis

atio

ns e

ndur

ed b

yco

llege

sta

ff?In

the

past

dec

ade,

how

man

y ne

w p

rinci

pals

hav

e ta

ken

upth

eir

post

s w

ithou

t res

truc

turin

g? H

owm

any

are

on th

eir

seco

nd o

r th

irdre

stru

ctur

ing?

Doe

s it

real

ly c

hang

ebe

havi

our?

And

wha

t of p

hysi

cal

rest

ruct

urin

g, s

uch

as th

at u

nder

take

n at

Sou

th E

ast E

ssex

Col

lege

: it h

as b

een

prom

oted

as

a de

vice

for

chan

ging

the

way

s in

whi

ch p

eopl

e th

ink,

feel

and

act.

Has

it a

ll w

orke

d? C

erta

inly

Ton

yP

itche

r, th

e ch

ief e

xecu

tive

and

prim

em

over

beh

ind

the

tran

sfor

mat

ion,

belie

ved

from

the

begi

nnin

g th

atch

angi

ng th

e ph

ysic

al e

nviro

nmen

tw

ould

mod

ify th

e w

ay p

eopl

e be

have

d.H

e cl

aim

s th

at it

has

. Do

the

peop

lew

hom

it l-

vas

inte

nded

to im

pact

upo

nag

ree?

Do

the

chan

ges

actu

ally

affe

ctbe

havi

our?

Son

w o

f tho

se I

inte

rvie

wed

wer

eun

cert

ain.

Jan

Hod

ges,

for

exam

ple,

had

doub

ts:

'I'm

not

sur

e. L

ots

of th

e co

llege

is s

till t

radi

tiona

l. O

f cou

rse

the

lear

ning

C e

ntre

is d

iffer

ent.'

Oth

ers,

like

Jen

ny P

robe

rt, w

ere

less

hes

itant

:

'Sal

( k,

nts

beha

ve r

enla

rkab

lyw

ell.

I had

fear

s w

hen

I beg

ante

achi

ng, b

ut th

e co

llege

isw

ell o

rgan

iwd.

I'm

not

sur

e

50

how

muc

h th

e ph

ysic

altr

ansf

orm

atio

n ha

s ch

ange

dbe

havi

our.

Stu

dent

s pr

obab

lyw

ould

n't a

ccep

t it,

but I

sup

pose

that

it h

as.'

Vi S

haw

felt

that

the

refu

rbis

hmen

tal

one

was

not

the

expl

anat

ion:

'It's

not

so

muc

h ph

ysic

al c

hang

e.It'

s a

nice

r co

llege

than

mos

t, so

the

stud

ents

res

pect

it. A

lso

cert

ain

polic

ies

mak

e a

diffe

renc

e. Y

ou're

not

allo

wed

toea

t wan

derin

g ar

ound

, for

exam

ple.

'

Van

essa

Gib

son

also

saw

oth

er p

ossi

ble

expl

anat

ions

for

impr

oved

beh

avio

ur:

'Whe

n th

is w

as m

ade

a no

n-sm

okin

g co

llege

, thi

ngs

beca

me

brig

hter

and

cle

aner

. I'v

e no

t see

n

V/ S

haw

II.

4

Kar

en W

yg,

one

pers

on n

ot li

sten

ing

and

adhe

ring.

Of c

ours

e ha

ving

mat

ure

stud

ents

hel

ps.'

The

ove

rwhe

lmin

g m

ajor

ity o

f my

inte

rvie

wee

s, h

owev

er, w

ere

prep

ared

toac

know

ledg

e an

unm

ista

kabl

e di

rect

link

betw

een

phys

ical

tran

sfor

mat

ion

and

beha

viou

ral m

odifi

catio

n in

the

dire

ctio

n of

car

e an

d re

spon

sibi

lity.

One

obvi

ous

indi

catio

n of

pro

of w

as th

eco

mpa

rativ

e ab

senc

e of

gra

ffiti,

an

omis

sion

not

ed b

y S

am D

elde

rfie

ld a

ndD

avid

Pom

fret

. Oth

ers

staf

f and

stud

ents

also

str

esse

d th

e po

sitiv

ech

ange

s w

hich

had

occ

urre

d:

'Stu

dent

s ar

e pr

oud

of th

e bu

ildin

gan

d su

rrou

ndin

gs. I

n ot

her

colle

ges

you

get l

ess

good

vib

es.'

(Rog

er H

umph

rey)

'Peo

ple

resp

ect t

he e

nviro

nmen

tno

w. O

ne S

atur

day

mor

ning

fac,

ty C

hase

whe

n I f

irst j

oine

d th

e co

llege

, Ifo

und

a st

uden

t in

a w

heel

edty

pist

's c

hair

prop

ellin

g hi

mse

lfar

ound

the

rece

ptio

n ar

ea.

Hap

pily

ther

e is

no

ques

tion

ofth

is h

appe

ning

now

.'(L

inds

ey N

oble

)

'Stu

dent

s kn

ow th

ey c

an't

hide

away

. It e

ncou

rage

s be

tter

beha

viou

r. P

eopl

e ar

e m

ore

rela

xed.

The

pla

ce lo

oks

like

anof

fice

rath

er th

an a

col

lege

.'(P

erry

Hor

ner)

'It h

as c

hang

ed b

ehav

iour

, not

100

per

cent

, but

the

vast

maj

ority

now

res

pect

the

envi

ronm

ent.'

(Kar

en W

igg)

'Stu

dent

s re

flect

the

envi

ronm

ent.

If it'

s di

ngy

and

dark

, the

y th

ink

noth

ing

of c

huck

ing

rubb

ish

onth

e flo

or o

r dr

awin

g gr

affit

i on

the

wal

l. If

it's

brig

ht, t

hey'

re le

ssin

clin

ed.'

(Jac

ky C

hase

, Reg

istr

ar)

'We

have

new

tabl

es. P

eopl

ere

spec

t the

m. E

very

one

used

topa

int a

nd c

ut th

e ol

d ta

bles

.O

penn

ess

stop

s gr

affit

i. P

eopl

ege

t inv

olve

d w

ith o

ne a

noth

er.'

(Zoe

Col

eman

)

'In th

e ol

d re

fect

ory

we

had

food

fight

s, fi

ghts

in g

ener

al a

ndgr

affit

i. In

the

perio

d Ja

nuar

y to

June

we

had

seve

n m

ajor

51

7he

13rd

ss(T

ie, (

arn

dito

n R

udd

Cen

tre

inci

dent

s. S

ince

Sep

tem

ber

[whe

nth

e co

llege

ref

urbi

shed

the

refe

ctor

y) w

e've

had

not

hing

.'(C

lare

Pea

rce)

'Mon

ey h

as b

een

spen

t on

the

build

ing.

It's

app

reci

ated

. The

re's

no lo

nger

gra

ffiti

and

wilf

ulda

mag

e. W

e us

ed to

hav

e th

at.'

(Mik

e K

empe

n)

All

wor

k an

d no

pla

y

part

of t

he e

xpla

natio

n fo

r th

em

odifi

ed b

ehav

iour

at S

outh

Eas

tE

ssex

Col

lege

mus

t be

not m

erel

yw

hat h

as b

een

alte

red

or a

dded

, but

wha

t has

bee

n de

lete

d. T

here

are

no

com

mon

roo

ms

in th

etr

aditi

onal

sen

se,

tr.

eith

er fo

r st

uden

ts o

r st

aff.

Inst

ead

ther

eis

a la

rge

refe

ctor

y, S

EE

CA

FE

, use

d by

both

sta

ff an

d st

uden

ts, a

nd a

sm

alle

rre

fect

ory,

the

Bra

sser

ie, u

sed

excl

usiv

ely

by s

taff.

The

re is

als

o S

EE

SN

AX

, a s

taff

and

stud

ent r

efec

tory

at t

he L

on'o

nR

oad

Cen

tre.

The

em

phas

is is

on

a w

ork

envi

ronm

ent.

The

soc

ial d

imen

sion

issi

ngul

arly

mut

ed. P

eopl

e at

tend

the

colle

ge to

wor

k, n

ot to

pla

y.

Apa

rt fr

om th

e re

fect

orie

s, th

ere

isno

whe

re fo

r pe

ople

to g

athe

r fo

r so

cial

purp

oses

. Is

ther

e so

met

hing

mis

sing

?S

tude

nt a

ttitu

des

are

varie

d. L

ike

man

ym

atur

e st

uden

ts, T

ony

Sm

ith a

nd P

aul

Grif

fith

(em

ploy

ed b

y B

ritis

h G

as a

nddo

ing

a pa

rt-t

ime

two

year

cou

rse

inm

echa

nica

l and

pro

duct

ion

engi

neer

ing)

spen

d th

eir

time

in c

olle

ge m

ainl

yat

tend

ing

clas

ses,

so

the

soci

aldi

men

sion

is n

ot im

port

ant.

Kie

rS

nelli

ng h

as o

ther

vie

ws:

'The

lear

ning

cen

tre

is u

sed

as a

stud

ent c

omm

on r

oom

, and

that

'sw

hy w

e're

som

etim

es a

sked

tole

ave.

The

ref

ecto

ry is

not

use

d in

the

sam

e w

ay. I

t wou

ld b

e us

eful

to h

ave

a co

mm

on r

oom

. Mos

tst

uden

ts u

se s

hops

and

caf

es, b

utit

depe

nds

on h

ow m

uch

mon

eyI'v

e go

t.'

Chr

istin

e O

wen

use

s th

e re

fect

ory

and

the

loca

l civ

ic c

entr

e fo

r so

cial

isin

g, a

nd-S

am D

elde

rfie

ld a

lso

uses

loca

l caf

es.

Van

essa

Gib

son

wou

ld li

ke a

'com

mon

room

for

mat

ure

stud

ents

' but

acc

epts

that

'a c

omm

on r

oom

for

the

who

le

f.inf

dnie

sig

n to

rel

ecto

ry

JES

T C

OP

YA

VA

ILA

BLE

colle

ge w

ould

be

diffi

cult'

. Zoe

Col

eman

poi

nted

out

the

diffi

culti

esin

here

nt in

the

pres

ent s

ituat

ion:

'It m

ight

be

good

if w

e ha

d a

com

mon

roo

m, a

lthou

gh th

ere

can

be fr

ictio

n if

you

do h

ave

one.

How

ever

, bec

ause

you

cann

ot e

at in

cla

ssro

oms,

youn

gste

rs lo

iter

arou

nd th

eto

wn.

But

ther

e's

now

here

to g

ow

ith a

ny a

tmos

pher

e. W

e us

eca

fes

in to

wn,

Mac

Don

alds

and

the

chip

sho

p ...

'

Am

ong

othe

r st

aff,

jenn

y P

robe

rtcl

aim

ed to

'mis

s th

e ne

twor

king

. You

met

peo

ple

from

oth

er te

ams.

We

use

the

Bra

sser

ie n

ow, b

ut W

s m

ore

form

al.'

Ano

ther

, Mik

e K

empe

n, n

oted

that

'we

have

a s

taff

room

in L

ondo

n R

oad.

If w

edi

dn't,

I w

ould

mis

s it.

' The

Lon

don

Roa

d st

aff r

oom

has

sin

ce d

isap

pear

ed.

Oth

ers

all b

ased

at C

arna

rvon

Roa

dse

emed

to e

xper

ienc

e no

sen

se o

f los

s:

'I ca

n ba

rely

rem

embe

r th

eco

mm

on r

oom

, but

it w

as a

grot

ty d

ump

and

is n

ot a

loss

. It

was

full

of s

mok

e, w

ith a

ncie

nt,

curli

ng p

oste

rs o

n th

e w

all.'

(Jan

Hod

ges)

'The

re's

no

prob

lem

. We

use

the

Bra

sser

ie. I

t's to

o sm

all f

or th

ew

hole

sta

ff, b

ut th

e w

ay b

reak

sar

e ta

ken

ther

e's

no p

robl

em. I

have

n't m

is5e

d th

e st

aff r

oom

.'(D

avid

Pom

fret

)

'I do

n't m

iss

the

staf

f com

mon

room

. Oth

ers

do.'

(Vi S

haw

)

'I fo

und

the

plac

e in

timid

atin

g at

first

. I d

idn'

t lik

e th

e at

mos

pher

eit

was

unf

riend

ly, u

nwel

com

ing

and

excl

usiv

e.'

(Lin

dsey

Nob

le)

'I do

n't m

iss

it. T

he B

rass

erie

faci

litie

s ar

e ex

celle

nt. I

n th

eco

mm

on r

oom

ther

e w

ere

chai

rsal

l aro

und

the

room

. It w

as li

kean

old

peo

ple'

s re

st r

oom

.P

eopl

e

sat t

here

sta

ring

at e

ach

othe

r. T

hene

w a

rran

gem

ents

are

mor

e

53

mod

ern

and

adul

t. It'

s al

mos

t lik

ea

bist

ro.'

(Kar

en W

igg)

Stil

l oth

er s

taff,

rec

ruite

d fr

om in

dust

ry,

cann

ot m

iss

wha

t the

y ha

ve n

ever

know

n:

'Thi

s is

ihe

first

col

lege

I've

0,or

ked

in, s

o I h

ave

noth

ing

toco

mpa

re it

with

.'(P

erry

Hor

ner)

Bre

akin

g br

ead

at th

e sa

me

tabl

e

Des

pite

the

busi

ness

-like

atm

osph

ere

and

the

emph

asis

upon

a w

ork

envi

ronm

ent,

in a

tle

ast o

ne w

ay S

outh

Eas

t Ess

ex C

olle

ge

rese

mbl

es a

trad

ition

al c

olle

ge: s

taff

have

the

optio

n of

usi

ng s

epar

ate

dini

ngfa

cilit

ies.

The

Brit

ish

soci

al c

lass

div

ide

surv

ives

, and

it is

rei

nfor

ced

by th

ena

min

g of

par

ts: s

taff

use

the

Bra

sser

ieno

t jus

t for

eat

ing

but a

lso

for

smal

lm

eetin

gs a

bout

wor

k ov

er a

cup

of

coffe

ean

d st

uden

ts u

se S

EE

CA

FE

.W

hen

I hav

e vi

site

d co

mpa

rabl

eco

llege

s in

Den

mar

k an

d A

ustr

alia

, Iha

ve fo

und

staf

f and

stu

dent

s di

ning

unde

r th

e sa

me

roof

, eve

n if

they

do

not

alw

ays

shar

e th

e sa

me

tabl

esa

situ

atio

n w

hich

is, a

fter

all,

the

norm

inpu

blic

res

taur

ants

and

caf

eter

ias,

whe

rem

enu

and

pric

ing

may

sep

arat

e bu

tne

ed n

ot e

xclu

de.

As

the

pers

on fo

rmer

ly r

espo

nsib

le fo

rru

nnin

g th

e fa

cilit

ies,

Cla

re P

earc

eex

hibi

ted

a ce

rtai

n m

anag

eria

lob

ject

ivity

:

.q.1

1 I

,st

udfq

n an

d st

aft r

efec

tory

at t

he C

arna

rvon

Roa

d C

entr

e

'Sta

ff sh

ould

hav

e a

choi

ce, b

ut I

enco

urag

e st

aff t

o us

e th

efa

cilit

ies.

With

you

nger

sta

ffth

ere'

s a

posi

tive

attit

ude.

Act

ually

we

som

etim

es h

ave

psyc

holo

gy c

lass

es w

orki

ng in

the

cant

een,

wat

chin

g th

e be

havi

our

of o

ther

s.'

Who

is u

ltim

atel

y re

spon

sibl

e fo

rm

aint

aini

ng th

is c

hoic

e at

Sou

th E

ast

Ess

ex C

olle

ge is

diff

icul

t to

deci

debe

caus

e th

ere

are

both

sta

ff an

d st

uden

tsw

ho a

re r

esol

utel

y ag

ains

t and

for

shar

ing.

Som

e in

divi

dual

s se

emed

unco

mfo

rtab

le w

ith th

e id

ea o

f enf

orce

dsh

arin

g:

'I do

n't t

hink

the

faci

litie

s sh

ould

be s

hare

d.'

(Ton

y S

mith

)

'We

do n

eed

sepa

rate

faci

litie

s.S

ome

peop

le a

ren'

t qui

teco

mfo

rtab

le s

ittin

g ne

xt to

teac

hers

.'(C

hris

tine

Ow

en)

'I lik

e be

ing

sepa

rate

. I v

alue

tim

eon

my

own.

Som

etim

es y

ou n

eed

five

or te

n m

inut

es w

ithou

tst

uden

ts.'

(Jen

ny P

robe

d)

'I lik

e se

para

te fa

cilit

ies.

It g

ives

both

a b

reak

i-om

the

othe

r.'

(Kar

en W

igg)

'The

y sh

ould

be

sepa

rate

. The

Bra

sser

ie is

use

d fo

r sm

all

mee

tings

. The

re a

re n

o st

uden

tsth

ere.

'(V

i Sha

w)

"We

are

in th

e m

idst

of a

rev

olut

ion

and

our

outd

ated

arch

itect

ural

herit

age

has

toch

ange

, jus

t as

sure

ly a

s ou

r liv

esha

ve c

hang

ed a

ndar

e co

ntin

uing

toch

ange

."

Oth

ers

(tea

chin

g st

aff i

nevi

tabl

y) w

ant t

obe

abl

e bo

th to

sha

re a

nd n

ot s

hare

, as

cons

ider

ed a

ppro

pria

te:

'We

need

sep

arat

e fa

cilit

ies

for

whe

n yo

u ne

ed to

dis

cuss

thin

gsin

form

ally

.'(J

acky

Cha

se)

'A lo

t of s

taff

use

SE

EC

AF

E. I

tde

pend

s on

how

fam

iliar

the

colle

ge w

ants

stu

dent

s to

be

with

lect

urer

sI h

ave

no s

tron

gth

ough

ts o

n th

e m

atte

r.'

(Van

essa

Gib

sorn

'We

have

the

best

of b

oth

wor

lds.

:)0

28

We

can

use

SE

EC

AF

E o

r th

eB

rass

erie

. It m

atte

rs if

you

don

'tw

ant s

tude

nts

to h

ear.

The

re is

a

slig

ht c

ontr

adic

tion,

the

open

ness

of th

e co

llege

and

con

finin

gou

rsel

ves

to th

e B

rass

erie

.'

(Per

ry H

orne

r)

The

latte

r co

mm

ent t

allie

s w

ith th

ose

who

pos

ition

them

selv

es a

t the

oth

eren

d of

the

attit

ude

spec

trum

. Pau

lG

riffit

h ob

serv

ed:

'Lec

ture

rs m

ight

wan

t to

get

away

.'

Oth

ers

supp

orte

d th

e vi

ew:

'Sta

ff th

ink

sepa

ratio

n is

goo

d, b

utth

ey s

houl

d be

toge

ther

.'(S

am D

elde

rfie

ld)

'I w

uld

cope

with

the

loss

of

sepa

rate

sta

ff fa

cilit

ies.

'

(Jan

Hod

ges)

'I ha

ve n

o ob

ject

ion

to s

harin

g.'

(Mik

e K

empe

n)

'I do

n't w

ant t

o di

stan

ce s

taff.

We

shou

ldn'

t do

this

in th

e co

llege

.W

e sh

ould

be

wor

king

colle

ague

s. T

he fa

cilit

ies

shou

ldhe

sha

red.

'

(Kie

r S

nelli

ng)

Cos

t: ga

ins

and

loss

es

T.

he S

outh

Eas

t Ess

ex C

olle

getr

ansf

orm

atio

ns h

ave

had

to b

epa

id fo

r, a

nd th

at in

turn

mea

nsth

at o

ther

thin

gs h

ave

not b

een

purc

hase

d. T

he o

ffici

al c

olle

geca

lcul

atio

n is

that

eig

ht p

er c

ent o

f the

annu

al tu

rnov

er is

spe

nt o

n th

e es

tate

i.e. a

ppro

xim

atel

y £1

,040

,000

per

yea

r.A

gre

at d

eal o

f the

fund

ing

has

com

efr

om th

e C

olle

ge's

rec

ent e

xpan

sion

inst

uden

t num

bers

. Sta

ffing

now

acc

ount

sfo

r un

der

60 p

er c

ent o

f gro

ss

expe

nditu

re T

he o

verw

helm

ing

maj

ority

of te

achi

ng s

taff

are

now

on

new

cont

ract

s.

The

re h

ave

been

gai

ns, b

ut th

ere

have

been

loss

es a

s w

ell.

I inf

orm

ed m

yin

terv

iew

ees

that

eig

ht p

er c

ent o

f

budg

et w

ent o

n th

e bu

ildin

gs a

nd a

sked

them

if th

ey c

onsi

dere

d th

is to

be

mon

ey w

ell s

pent

. One

gro

up s

awth

e

incr

ease

d es

tate

s ex

pend

iture

as

a

stra

ight

forw

ard

good

thin

g:

'We'

re a

ble

to a

ttrac

t add

ition

alst

uden

ts.'

(Dav

id P

omfr

et)

'It's

bee

n m

oney

wel

l spe

nt,

alth

ough

I'm

sur

pris

ed to

hea

r it'

sso

muc

h. T

he g

roup

s ar

e no

t too

larg

e.'

(Ton

y S

mith

)

'It h

as b

een

wel

l spe

nt. I

t affe

cts

the

way

you

ngst

ers

wor

k.'

(Chr

istin

e O

wen

)

'All

busi

ness

es h

ave

to r

evie

w

1 nt

ram

e to

tilj,

5N-1

\. sn

ah.s

it an

d st

aff r

m.(

tot y

at1

.(m

(h u

i Ro,

n I (

'cla

w

expe

nditu

re. I

f sta

ff ar

e ha

ppie

r,yo

u ge

t mor

e ou

t of

them

.'

(Jac

ky C

hase

)

'Mon

ey s

pent

on

the

wor

king

envi

ronm

ent i

s al

way

s w

ell

spen

t.'(K

aren

Wig

g)

'The

re w

as a

nee

d to

upg

rade

.P

eopl

e w

ith c

ut w

ages

mig

ht n

otag

ree,

but

peo

ple

resp

ect

the

colle

ge a

lot m

ore.

The

re's

no

lack

of s

taff

atte

ntio

n. T

here

's

alw

ays

som

ebod

y to

hel

p.'

(Zoe

Col

eman

)

'Som

e pa

rt-t

ime

pay

rate

s w

ere

cut,

but w

e're

stil

l get

ting

good

qual

ity p

art-

time

staf

f. T

hech

ange

s de

sper

atel

y ne

eded

doin

g. T

he b

uild

ings

are

all

part

of th

e ou

tlook

and

str

ateg

y. T

hede

velo

pmen

ts a

re r

efle

cted

in th

ebu

ildin

gs a

nd th

ey're

an

inte

grat

ed p

art o

f the

phi

loso

phy.

'(I

an H

odge

s)

'The

est

ates

exp

ansi

on

prog

ram

me

has

cert

ainl

yal

low

edus

to in

crea

se o

ur n

umbe

r of

full-

time

stud

ents

by

mor

e th

an 1

30pe

r ce

nt s

ince

199

0, s

oof

cou

rse

it's

been

mon

ey w

ell s

pent

. Som

ele

arni

ng a

nd te

achi

ng s

trat

egie

sst

ill h

ave

to b

e w

orke

d th

roug

h in

mor

e de

tail,

but

on

the

who

le I

thin

k it'

s be

en v

ery

succ

essf

ul.'

(Lin

dsey

Nob

le)

Ano

ther

gro

up s

aw th

e ex

pend

iture

inte

rms

of a

long

-ter

m in

vest

men

t:

'In th

e lo

ng r

un it

's w

ell s

pent

. It

enco

urag

es m

ore

peop

le to

com

ein

. It p

rodu

ces

mor

e re

venu

e.'

(Van

essa

Gib

son)

'In th

e lo

ng-t

erm

it's

bee

n w

ell

spen

t. In

the

shor

t-te

rm m

anag

ing

chan

ge c

ause

s hi

ccup

s. M

aybe

itco

uld

have

bee

n st

agge

red.

We

got t

he g

o-ah

ead

at th

e en

d of

lune

and

we

open

ed th

e re

fect

ory

on 4

Sep

tem

ber.

Sta

ffing

and

syst

ems

had

to b

e in

pla

ce.'

(Cla

re P

earc

e)

'In te

rms

of lo

ng-t

erm

inve

stm

ent

it's

wel

l spe

nt. T

here

's g

row

thhe

re.'

(Rog

er H

umph

rey)

Thi

s la

tter

poin

t was

rei

nfor

ced

by a

nin

crea

se o

f 18

per

cent

rec

ruitm

ent f

orth

e 19

94-9

5 se

ssio

n.

Not

eve

ryon

e w

as q

uite

so

euph

oric

.T

he fi

nanc

ial i

mpa

ct o

n st

affin

g w

asap

prec

iate

d by

bot

h st

uden

ts a

ndco

llege

em

ploy

ees:

'Wel

l spe

nt?

Not

ifI w

ere

ale

ctur

er.'

(Pau

l Grif

fith)

'I w

ould

pre

fer

it to

be

spen

t on

staf

f. Le

ctur

ers

feel

they

're b

eing

done

out

of j

obs.

With

stu

dent

-ce

ntre

d le

arni

ng y

ou're

giv

en a

'41 tev

SE

EC

AF

T, C

arna

rvon

Roa

d C

entr

e

piec

e of

pap

er a

nd y

ou lo

se th

epe

rson

al to

uch.

It's

get

ting

to b

e a

prob

lem

. Thi

s ye

ar m

ore

assi

gnm

ents

are

writ

ten

and

we'

reto

ld to

go

out a

nd d

o th

ings

on

our

own,

alth

ough

con

tact

is s

till

reas

onab

le.'

(Pau

l Grif

fith)

'In s

ome

way

s it'

s be

en w

ell

spen

t. It

help

s le

arni

ng, b

ut y

oune

ed s

taff.

'(S

am D

elde

rfie

ld)

'It's

a c

onte

ntio

us is

sue.

The

re's

diss

atis

fact

ion

with

new

cont

ra(

Is. I

n so

me

area

s st

aff

mor

alis

low

.'(M

ike

Kem

pen) BE

STC

PPY

MA

ILA

BL

E.

it.

The

less

ons

lear

nt

Ton

y P

itche

r m

akes

it c

lear

that

the

Sou

th E

ast E

ssex

Col

lege

est

ate

deve

lopm

ents

hav

e ne

ver

been

inte

nded

who

lly o

r ev

en p

rimar

ily a

s a

cosm

etic

exe

rcis

e, n

or e

ven

as a

fund

amen

tal d

evic

e fo

r so

cial

engi

neer

ing.

The

tran

sfor

med

col

lege

build

ings

hav

e be

en a

dapt

ed to

ach

angi

ng c

urric

ulum

and

to n

ewte

achi

ng a

nd le

arni

ng a

ppro

ache

s. In

ahi

gh-t

ech,

IT w

orld

, 'st

uden

t-ce

ntre

d'an

d 's

elf-

pace

d' a

re k

ey c

once

pts.

Wal

lsas

bar

riers

hav

e to

dis

appe

ar; n

etw

orks

abou

nd; c

omm

unic

atio

n of

a ..

ange

and

brea

dth

prev

ious

ly u

nim

agin

ed b

ecom

esco

mm

onpl

ace.

We

are

in th

e m

idst

of a

revo

lutio

nan

d ou

r ou

tdat

ed

arch

itect

ural

her

itage

has

to c

hang

e, ju

stas

sur

ely

as o

ur li

ves

have

cha

nged

and

are

cont

inui

ng to

cha

nge.

I the

refo

re e

nded

all

my

inte

rvie

ws

byen

cour

agin

g re

spon

dent

s to

pro

vide

an

over

all j

udge

men

t of t

he e

stat

estr

ansf

orm

atio

n at

Sou

th E

ast E

ssex

Col

lege

: wou

ld y

ou a

dvis

e ot

her

colle

ges

to ta

ke th

e sa

me

rout

e? W

hat

advi

ce w

ould

you

offe

r to

ano

ther

colle

ge a

bout

to m

ake

the

sam

ech

ange

s?I a

lso

aske

d in

divi

dual

s to

tell

me

anyt

hing

els

e th

ey e

ither

wis

hed

toco

mm

unic

ate

or th

at th

ey fe

lt I s

houl

dha

ve a

sked

them

abo

ut. T

he a

nsw

ers

wer

e so

mew

hat s

urpr

isin

g. T

he s

taff

resp

onde

nts

who

se k

ind,

it c

ould

be

argu

ed, h

ave

paid

mos

t hea

vily

for

the

592'

"Ope

nnes

s gi

ves.

.vi

sito

rs a

nop

port

unity

t,,.

see

stud

eriti

good

iror

no,ti

oto

ol,"

chan

ges

in te

rms

of a

ltere

d co

nditi

ons

ofse

rvic

e an

d re

mun

erat

ion

rate

sw

ere

extr

emel

y po

sitiv

e ab

out t

he c

hang

es:

'Yes

. So

man

y c

hang

es a

re h

ard

to is

olat

e on

e fr

om a

noth

er. W

eha

ve th

e ad

vant

ages

her

e. S

ome

stud

ents

say

you

can

tell

it's

beco

me

a bu

sine

ss, b

ut I'

m n

otsu

re th

ey h

aven

't be

en to

ld.'

(Jen

ny P

robe

rt)

'Yes

. The

re a

re o

ppor

tuni

ties

for

pers

onal

dev

elop

men

t her

ew

hich

I've

wel

com

ed. I

was

insc

hool

teac

hing

for

10 y

ears

.T

his

orga

nisa

tion

is g

eare

d up

to r

ealit

y. T

he c

olle

ge a

llow

edm

e to

fini

sh m

y M

A a

nd g

ave

me

time

to d

o it.

The

c o

llege

iske

en th

at s

taff

are

expo

sed

to IT

upda

ting.

'(R

oger

Hum

phre

y)

'Yes

. Par

t of m

y jo

b is

prom

otin

g an

d tr

aini

ng in

wor

d pr

oces

sing

and

com

putin

g.T

hat's

a g

ood

mov

e. It

hel

ps to

keep

us

up-t

o-da

te.'

(Vi S

haw

)

'Yes

, but

oth

er c

olle

ges

shou

ldth

ink

abou

t it c

aref

ully

. Fro

m o

urpo

int o

f vie

w it

's e

asie

r to

con

trol

the

stud

ents

. It's

als

o ea

sier

for

them

to fi

nd u

s.'

(Kar

en W

igg)

'Gen

eral

ly, y

es. T

here

hav

e be

enpr

oble

ms.

Nob

ody

likes

dra

mat

icch

ange

. The

re a

re s

taff

who

've

been

her

e a

long

tim

e an

d w

hoca

n't c

ope.

May

be it

's fo

r th

ego

od. I

t's w

orki

ng w

ell h

ere.

Ope

nnes

s gi

ves

visi

tors

an

oppo

rtun

ity to

see

stu

dent

s in

actio

n. It

's a

goo

d pr

omot

iona

lto

ol.'

(Per

ry H

orne

r)

'I fe

el a

s va

luab

le a

nd im

port

ant

so d

o fin

ance

, per

sonn

elas

teac

hers

. We

have

sim

ilar

offic

efa

cilit

ies

and

com

pute

rte

chno

logy

. We'

re a

ll us

ing

the

netw

ork.

The

inve

stm

ent i

nco

mpu

ter

tech

nolo

gy is

goo

d.'

(Lin

dsey

Nob

le)

'Sta

ff ha

ve b

ette

r co

mm

unic

atio

n.T

he o

ld h

eads

of d

epar

tmen

t had

little

con

tact

with

sta

ff. T

heem

phas

is o

n st

atus

has

gon

e a

bit.

The

org

anis

atio

n is

a b

itfla

tter.

'(J

an H

odge

s)

Som

e st

aff s

impl

y ga

ve a

n un

equi

voca

lan

d un

elab

orat

ed 'y

es':

they

wou

ldce

rtai

nly

reco

mm

end

the

Sou

th E

ast

Ess

ex C

olle

ge r

oute

to o

ther

s. O

f cou

rse

it co

uld

be a

rgue

d th

at th

ose

mem

bers

of s

taff

who

se r

ecom

men

datio

ns w

ould

be o

ther

wis

e m

ight

hav

e be

enso

mew

hat e

arlie

r in

clin

ed to

see

kpa

stur

es n

ew. Y

et th

ose

who

sur

vive

dha

d cl

early

com

e to

term

s w

ith c

hang

ean

d re

cogn

ised

its

bene

fits.

Tho

se w

how

ere

mor

e re

cent

ly r

ecru

ited

had

prob

ably

bee

n at

trac

ted

by th

e vi

sibl

etr

ansf

orm

atio

ns a

t the

poi

nt o

f ent

ry.

Am

ong

stud

ents

, how

ever

, the

fina

lju

dgem

ents

see

med

som

ewha

teq

uivo

cal.

The

re w

as a

sm

all g

roup

of

(gen

eral

ly y

oung

er)

enth

usia

sts:

'Yes

, I w

ould

urg

e ot

her

colle

ges

to g

o th

e sa

me

way

.'(C

hris

tine

Ow

en)

'I w

ould

enc

oura

ge o

ther

colle

ges.

'(S

am D

elde

rfie

ld)

Oth

er (

gene

rally

mat

ure)

stu

dent

sw

ere

less

than

ent

husi

astic

:

assoaisaraosamou'ossarrawa

.

VaneysaOibson

Paul OrIffith

Kie

r S

nelli

ng

61

'Not

hing

soc

ial o

r or

gani

sed

isgo

ing

on. T

he c

olle

ge w

on't

allo

w s

ocia

l sci

ence

to h

ave

itsow

n or

gani

satio

n. T

here

's n

ono

tice

boar

d sp

ecifi

cally

for

degr

ees.

'(V

anes

sa G

ibso

n)

'I w

ould

n't r

ecom

men

d it.

I

wou

ldn'

t lik

e to

sit

in a

cla

ssw

here

you

can

see

eve

ryon

ego

ing

by. I

like

a r

oom

to b

elik

e a

room

, to

be s

olid

.'(T

ony

Sm

ith)

'I w

ould

enc

oura

ge it

so

long

as

itw

as b

eing

don

e fo

r th

e rig

htre

ason

s. N

ot to

sav

e m

oney

. Not

to r

un th

e co

llege

as

a bu

sine

ss.

The

re s

houl

d be

a d

iffer

ence

betw

een

a co

llege

and

abu

sine

ss. N

ot to

mak

e m

oney

.W

e're

sup

pose

d to

hav

e fr

eeed

ucat

ion.

I w

ould

n't m

ind

payi

ng m

ore

tax

for

a be

tter

educ

atio

n. T

he fu

ture

of t

heco

untr

y de

pend

s on

edu

catio

n.

'the

colle

ge im

age

is g

ood.

The

re's

an

ince

ntiv

e to

wor

k an

dw

ork

wel

l. A

ll co

llege

lite

ratu

reha

s a

corp

orat

e lo

ok. T

he s

taff

are

still

the

sam

e, b

ut m

ost o

f our

wor

k is

pro

duce

d on

our

ow

n. If

they

're in

to d

ecor

atin

g th

ey c

ando

my

bedr

oom

, if t

hey

like.

'(K

ier

Sne

lling

)

'In m

y op

inio

n, n

o. I

pref

er th

etr

aditi

onal

met

hod.

It's

mor

ena

tura

l. T

his

colle

ge is

not

gea

red

for

mat

ure

stud

ents

. I fe

el s

elf-

dire

cted

stu

dy in

volv

es m

ore

time.

I ha

ve a

full-

time

job

and

four

c h

ildre

n.'

(Pau

l Grif

fith)

In a

ser

vice

indu

stry

, you

can

't pl

ease

all

of th

e pe

ople

all

of th

e tim

e ... 62

Inno

vatio

ns

Ser

ies

edito

r: E

rnes

t The

odos

sin,

Sta

ff T

utor

, The

Sta

ff C

olle

ge

Des

ign,

layo

ut a

nd il

lust

ratio

ns: S

usan

Lea

ther

, Pub

licat

ions

Des

igne

r, T

he S

taff

Col

lege

Prin

ted

and

finis

hed

by P

hilto

ne, B

risto

l

Ack

now

ledg

emen

ts:T

hank

s to

all

thos

e w

ho h

elpe

d in

the

prod

uctio

n of

this

issu

e, a

nd in

par

ticul

ar to

the

staf

f and

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dent

s at

Sou

th E

ast E

ssex

Col

lege

,S

outh

end-

on-S

ea

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