To share some successful Facilitation best practices

To experience stage heat and work on the Execution Gap

To discuss and sort out real-life issues (Co-developmentMode)

To Know

To Want

The Execution Gap

To Do

Effective group meetings really boil down to three things:

.1They achieve the group's objective.

.2They take up a minimum amount of time.

.3They leave participants feeling that a sensible process has been followed.

Do you want a decision?

Do you want an agreement ?

Do you want to generate ideas?

Are you getting status reports?

Are you communicating something?

Are you raising awareness ?

Are you trying to influence ?

Are you making plans?

Are you co-ordinating ?

To help you determine what your meeting objective is, complete this

sentence:

At the close of the meeting/session, I want the group to ...

(Consider your next 2 meetings)

•Priorities – what absolutely must be covered?

•Results – what do we need to accomplish at the meeting?

•Participants – who needs to attend the meeting for it to be successful?

•Sequence – in what order will you cover the topics?

•Timing – how much time will you spend on each topic?

•Date and Time – when will the meeting take place?

•Place – where will the meeting take place?

Issue ID

Information Immersion

Opportunity Area Identification, Common Interest

Criteria Setting

Idea Selection/ Agreement

Synthesis/Discussion

Action Plan

Innovation / Idea Generation/ Possibilities/ Proposals

Sharing information

Prioritization of issues

Constructing proposals

Collective action decisions

Monitoring/evaluation

Q1- What is facilitation ?

Q2- What is expected from a Facilitator ?

Facilitation means making all group interactions easier;

Facilitation helps groups and organisations identify and resolve difficult issues;

It provides unique solutions to unique needs;

It is based on techniques that are only appropriate or inappropriate, not right or wrong;

Facilitation is based on perception; it is not an exact science.

Is empathic

Is results-oriented

Masters process

Is firm on outcome

Is flexible on tactics

Is energetic

Listens actively

Is good at non-verbals

Involves everyone

Pauses and reflects

Inte

ract

ion

be

twe

en

Tra

ine

r &

P

art

icip

an

thigh

Trainer’s contribution to contentInteraction among participants

Ownership of outcome by participantsParticipants’ level of knowledge

Energy in the audienceTime available

Facilitation Modes is designed by Sabine Bhanot and Jerome L’Host based on ideas of John

Townsend and Arthur D. Little

low

Telling

StimulatingModerating

Proposing

Empowering

TELLING means transmitting information rapidly

PROPOSING means selling an idea

MODERATING means encouraging productive conversations

STIMULATING means encouraging a richly creativeenvironment

EMPOWERING means enabling the group to manage itself - My Comfort Zone -

Look at the five intervention modes to see where you feel most comfortable, especially under pressure.Ask a friend or colleague for feedback.Then imagine yourself operating, at your best, in an intervention mode that is « new » for you.Do the exercise many times until you feel at ease. Start practising in your nextmeeting.