Engagment Fundraising during the COVID-19 Era · Engagment Fundraising during the COVID-19 Era.pptx...

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Transcript of Engagment Fundraising during the COVID-19 Era · Engagment Fundraising during the COVID-19 Era.pptx...

Page 1: Engagment Fundraising during the COVID-19 Era · Engagment Fundraising during the COVID-19 Era.pptx Created Date: 4/1/2020 2:16:38 AM ...
Page 2: Engagment Fundraising during the COVID-19 Era · Engagment Fundraising during the COVID-19 Era.pptx Created Date: 4/1/2020 2:16:38 AM ...

EMPATHY

Where are you on the spectrum? Survival mode Thrive mode

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EMPATHY

Where are you on the spectrum? Survival mode Thrive mode

POLLWhere is your organization?

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INUNDATIONAdvice, counsel and recommendations

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You decide what’s right for your organization.

NO SILVER BULLET

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NO SILVER BULLET

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Automated cultivation emails

NO SILVER BULLET

PAUSED

Page 8: Engagment Fundraising during the COVID-19 Era · Engagment Fundraising during the COVID-19 Era.pptx Created Date: 4/1/2020 2:16:38 AM ...

Automated cultivation emails

NO SILVER BULLET

PAUSED

POLL

When should we restart them?

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OUR RECOMMENDATIONS FOR YOU

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Greg WarnerCEO & Founder

FUNDRAISING CLIMATE CHANGE

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FUNDRAISING CLIMATE CHANGE

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MarketSmart’s Engagement Fundraising SystemOUR SYSTEM WAS BUILT FOR THIS; NOW IS THE TIME

‘READINESS’ IS KEY

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Make changes with a scalpel, not a sledgehammer.

OUR RECOMMENDATIONS FOR YOU

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Make changes with a scalpel, not a sledgehammer.

• Temporary situation– we always recoverfrom Black Swanevents

OUR RECOMMENDATIONS FOR YOU

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Make changes with a scalpel, not a sledgehammer.

• Temporary situation– we always recoverfrom Black Swanevents

OUR RECOMMENDATIONS FOR YOU

The Great Recession of2008Giving declined onlyslightly (-7.0% in 2008and by another -6.2%in 2009) Asa percentage ofGDP, giving fellminimally, droppingfrom 2.1% in 2008 to2.0% in 2009, 2010,and 2011

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• Eventually, supporterswill be sick of hearingabout COVID-19

Make changes with a scalpel, not a sledgehammer.

OUR RECOMMENDATIONS FOR YOU

Page 20: Engagment Fundraising during the COVID-19 Era · Engagment Fundraising during the COVID-19 Era.pptx Created Date: 4/1/2020 2:16:38 AM ...

• Eventually, supporterswill be sick of hearingabout COVID-19

Make changes with a scalpel, not a sledgehammer.

OUR RECOMMENDATIONS FOR YOU

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• Donors don’twant to thinkabout death, sodon’t makethem!

Make changes with a scalpel, not a sledgehammer.

OUR RECOMMENDATIONS FOR YOU

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• Donors don’twant to thinkabout death, sodon’t makethem!

Make changes with a scalpel, not a sledgehammer.

OUR RECOMMENDATIONS FOR YOU

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Make changes with a scalpel, not a sledgehammer.

OUR RECOMMENDATIONS FOR YOU

Page 24: Engagment Fundraising during the COVID-19 Era · Engagment Fundraising during the COVID-19 Era.pptx Created Date: 4/1/2020 2:16:38 AM ...

Make changes with a scalpel, not a sledgehammer.

OUR RECOMMENDATIONS FOR YOU

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Tips for engaging your donors:

1. Show empathy for your donors andprovide value.

• How are you doing? Are you safe?• How about your grandchildren?• I’m here to be your conduit.

2. Let them talk and you listen.• Ask questions• Respond to some of their questions with questions.• Learn about their needs.• Offer them something of value

(i.e. a menu of ways they can help)

Questions?

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Questions & comments?

We want to hear from you. What are you doing to connect with donors?