Decision Making, CBMC, Consumer Behaviour in Decision Making
Engaging Decision Making
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Engaging Decision Making DISCOVERY Review Department Results •What is going well? •What do we want to do more of? •Choose a topic •5 Drivers of satisfaction DREAM Interviews •Best success stories •Identify possibilities DESIGN Analyzing the Information • Common themes and ideas for success •Select best ideas for action DEPLOY Quick Action Plans and Wins •Quick Action Ideas into action plans. •Monitor,communicate, celebrate success Organizatio nal Support and Commitment. Summa's EOS Process Survey,Feedbac k, Action!
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Summa's EOS Process Survey,Feedback, Action!. DISCOVERY Review Department Results What is going well? What do we want to do more of? Choose a topic 5 Drivers of satisfaction. Engaging Decision Making. DEPLOY Quick Action Plans and Wins Quick Action Ideas into action plans. - PowerPoint PPT Presentation
Transcript of Engaging Decision Making
Engaging Decision Making
DISCOVERYReview Department
Results•What is going well? •What do we want to do more of? •Choose a topic •5 Drivers of satisfaction
DREAMInterviews
•Best success stories •Identify possibilities
DESIGNAnalyzing the Information
• Common themes and ideas for success•Select best ideas for action
DEPLOYQuick Action Plans
and Wins•Quick Action Ideas into action plans.•Monitor,communicate, celebrate success
OrganizationalSupport and Commitment.
Summa's EOS Process
Survey,Feedback, Action!