Engage and motivate your customers with a loyalty program

© 2016 Openbravo Inc. All Rights Reserved. 1 Click here to go the recorded webinar in Brighttalk

Hands-on Demo: Engage and Motivate your Customers with a Loyalty Program

https://www.brighttalk.com/webcast/12131/163869






© 2016 Openbravo Inc. All Rights Reserved. 2

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Elena Martinez

Retail & Content Marketing Specialist

@ Openbravo

Today’s Presenters


Engaging customers Hands-on demo Loyalty Program

Q&A

Today’s agenda


Engaging Customers

Credit: Ferrari AR app Credit: Lego “Digital Box”

Reserved.


3 Factors for a Good In-store Shopping Experience


Loyalty Program Own Approach


Loyalty Program Shared Approach


Engaging customers

Hands-on demo Loyalty Program Q&A

Today’s agenda


Demo Loyalty Program


Hands-on Demo Loyalty Program


Hands-on Demo Other Loyalty Techniques


Recommendation for Retailers

Loyalty programs should move from

being frequency based (rewarding

transactional frequency with

discounts) to being engagement

based

They need to evolve to build

mutually rewarding, holistic

relationships through transactional as well as emotional fulfillment


Thank you very much for your attention

Web: www.openbravo.com/contact

Email: [email protected]


http://www.openbravo.com/contact

mailto:[email protected]

Engage and motivate your customers with a loyalty program

Retail

Transcript of Engage and motivate your customers with a loyalty program