Energy and Utilities Industry Overview - IBM · PDF fileand information-integration...

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© Copyright IBM Corporation 2006 © 2010 IBM Corporation Solution Architecture for Energy and Utilities (SAFE) Partner Ecosystem

Transcript of Energy and Utilities Industry Overview - IBM · PDF fileand information-integration...

© Copyright IBM Corporation 2006

© 2010 IBM Corporation

Solution Architecture for

Energy and Utilities (SAFE)

Partner Ecosystem

IBM Global Energy and Utility Industry

© Copyright IBM Corporation 2010 2

SOA

SAFE architecture based

on SOA

IBM Solution Architecture for Energy & Utilities Framework (SAFE)

Framework Evolution (2004 to today)

2004 – Framework

Introduction

SAFE evolved from the

Energy Hub and

concentrated on

Enterprise Application

Integration

SAFE expanded/enhanced to

leverage acquisitions and

new capabilities:

Asset, device and service

monitoring

Asset lifecycle management

Business process automation

Enhanced customer experience

Informed decision making

Regulatory, risk, and compliance

management

Security solutions

2009 – SAFE

Generation Customer OperationsTransmission and Distribution

Utility Business Domains

Third Party Domain

Communications Network Domain

Device Domain

Business Integration Layer

Device Support

Functions Functions Functions

Fuel Management

Safety & Compliance

Trading

Field Service

Meter Data MgmtCustomer Care

Supply Acquisition

Service Oriented Architecture

Construction

Asset Maintenance

Asset Operations

Planning and Construction

Asset Management

Grid Operations

Marketing

Sales

Billing and Collections

Intelligent Utility Network

Enterprise

Asset

Mgmt

Enterprise

Asset

Mgmt

Advanced

Meter

Mgmt

Advanced

Meter

Mgmt

Network

Automation

and

Analytics

Network

Automation

and

Analytics

User interaction

Customer

CareCustomer

Care

Customer

MgmtCustomer

Mgmt

Customer

SystemsCustomer

Systems

Plant

OperationsPlant

Operations

Fleet

MgmtFleet

Mgmt

Supply

ExpansionSupply

Expansion

Generation Customer OperationsTransmission and Distribution

Utility Business Domains

Third Party Domain

Communications Network Domain

Device Domain

Business Integration Layer

Device Support

Functions Functions Functions

Fuel Management

Safety & Compliance

Trading

Field Service

Meter Data MgmtCustomer Care

Supply Acquisition

Service Oriented Architecture

Construction

Asset Maintenance

Asset Operations

Planning and Construction

Asset Management

Grid Operations

Marketing

Sales

Billing and Collections

Intelligent Utility Network

Enterprise

Asset

Mgmt

Enterprise

Asset

Mgmt

Advanced

Meter

Mgmt

Advanced

Meter

Mgmt

Network

Automation

and

Analytics

Network

Automation

and

Analytics

User interaction

Customer

CareCustomer

Care

Customer

MgmtCustomer

Mgmt

Customer

SystemsCustomer

Systems

Plant

OperationsPlant

Operations

Fleet

MgmtFleet

Mgmt

Supply

ExpansionSupply

Expansion

Infr

astr

uctu

re S

erv

ices

Interaction

Services

Partner

Interaction

Business App

Services - Analytics

Information

Services - CIM

Business

Optimization

Services

Development

Services

Access

Services

Security

Services

Process

Services

IT Service

Management

Data Transport

Data Sources

SCADA MDM CIS WAMS GISERP

Finance

OMS TradingProcess Modeling &

Workflow

AMM

EMS EAMContent

Mgmt

Enterprise Service Bus

Infr

astr

uctu

re S

erv

ices

Interaction

Services

Partner

Interaction

Business App

Services - Analytics

Information

Services - CIM

Business

Optimization

Services

Development

Services

Access

Services

Security

Services

Process

Services

IT Service

Management

Data Transport

Data Sources

SCADA MDM CIS WAMS GISERP

Finance

OMS TradingProcess Modeling &

Workflow

AMM

EMS EAMContent

Mgmt

Enterprise Service Bus

Cli

en

t I

nte

racti

on

Pa

rtn

er

Inte

racti

on

Security

Services

Management

Services

Data

Services

Infr

astr

uc

ture

Se

rvic

es

De

ve

lop

me

nt

Business Process Intelligence

Sensors

Application Services

Network Communication

Devices

Enterprise Service Bus

AMRCIS/

CRMEAM

Energy

Trade

ERP/

HRFIN GIS

Grid

MonitorHIST OMS

Mobile

WorkDW WMS

Cli

en

t I

nte

racti

on

Pa

rtn

er

Inte

racti

on

Security

Services

Management

Services

Data

Services

Infr

astr

uc

ture

Se

rvic

es

De

ve

lop

me

nt

Business Process Intelligence

Sensors

Application Services

Network Communication

Devices

Enterprise Service Bus

AMRCIS/

CRMEAM

Energy

Trade

ERP/

HRFIN GIS

Grid

MonitorHIST OMS

Mobile

WorkDW WMS

2006 – SOA Architecture

IBM Global Energy and Utility Industry

© Copyright IBM Corporation 2010 3

IBM provides a comprehensive Energy and Utilities framework that

delivers smarter solution deployment

The framework provides…

An approach to align technology with utility business needs

Utility industry best practices and solution accelerators to speed deployment

Re-usable implementation patterns to lower risk

Support for adoption of open and industry standards

A choice of business applications from IBM business partners

The framework gives you speed,

flexibility and choice in deploying

solutions while reducing cost and risk!

IBM Industry Frameworks

Business partner solutions

IBM industry solutions

Infrastructure & Governance

Business Partner Ecosystem

Asset, Device and

Service Monitoring

Asset Lifecycle

Management

Business Process

Automation

Improve Customer

Experience

Informed Decision

Making

Regulatory, Risk

and Compliance

Management

Security Solution

Energy & Utilities Solutions

IBM Global Energy and Utility Industry

© Copyright IBM Corporation 2010 4

Software

Industry

Framework

Solution

Offerings

SAFE Framework

Infrastructure: servers, storage, communication networks & associated services Infrastructure

Industry Extensions

Platform (key components)

Energy and Utilities Solutions

• Maximo/FileNet Adapter

• FileNet products

• Cognos /Now

• InfoSphere Info

Server

• InfoSphere

Warehouse

• Business Modeler

• Process Server

• Message Broker

• ESB

• DataPower

• Portal

• iLog

• Software Architect

• Application

Developer

• Netcool products

• Maximo products

• Identity manager

• Access Manager

• Compliance

Insight Manager

• Expeditor

• Mobile Portal

Accelerator

Information Mgmt. WebSphere Rational Tivoli Lotus

ISV Ecosystem

IBM Service Assets

• Maximo for Utilities

• Maximo for Nuclear

IBM’s Energy and Utilities Industry Solution Framework

Utilities Network

Revitalization

Corporate

Support

Services

Customer

Operations

Transformation

Power

Generation

Optimization

• Mobile Workforce Mgmt WBM

• Meter to Cash Processes in WBM

• Smart Grid Strategic Visioning Kit

• AMI Planning Tool

• E&U CBM

• AMI Business Process Accelerator

• SAP IS-U Training Materials

Delivery Assets Software Assets

IBM Global Energy and Utility Industry

© Copyright IBM Corporation 2010 5

The SAFE Framework enables integration of information and

processes across the utility company

Solution Architecture for Energy and Utilities Framework

Third-party Access Domain

Utility Business Domain

Device domain

Communications network domain

Power Generation

Plant Operations

Fleet Management

Supply Expansion

Corporate Support

Services

Human Resources

Accounting

Payroll

Business and infrastructure integration layer (Services Oriented Architecture) Business Process Automation

Asset, Device

and Service

Monitoring

Transmission &

Distribution

Mobile Workforce Management

Asset Lifecycle Management

Supply Chain Management

Customer Operations

Customer Management

Customer Care

Customer Systems

Improved Customer

Experience

Regulatory, Risk and Compliance Management

Intelligent Utility Network (IUN)

Smart Meter & Beyond

Grid Operations

Security

Communications Network

Plug-In vehicle/Distributed Energy Resources

Informed Decision Making

S

e

c

u

r

i

t

y

S

o

l

u

t

i

o

n

s

Asset Lifecycle

Management

IBM Global Energy and Utility Industry

© Copyright IBM Corporation 2010 6

Informed Decision Making

Use data and information aggregated from business

and operation systems to analyze events, develop

insights, correlate reactions to change, to improve

business flexibility and performance.

Regulatory, Risk & Compliance

Management

Manage large quantities of utility documents and

processes to comply with government mandated

regulations

Business Process Automation Model,

manage, and optimize business processes resulting

in faster time to market, increased customer

satisfaction, and higher productivity.

IBM Solution Architecture for Energy and Utilities Framework

spans the enterprise Linking business and IT to enable new capabilities

Asset, Device and Service Monitoring

Visualize infrastructure availability and

performance through device, event and usage

data, providing real-time control and analysis to

speed time to resolution.

Asset Lifecycle Management

Track, document and make decisions about the

procurement, deployment, operation, maintenance, and

disposal of generation plant, transmission or distribution

field assets.

Improved Customer Experience

Deliver convenient, personalized customer experience,

by enabling interactive communication and providing

consumers more control of their of their energy sources

and usage.

Security Solutions

Comprehensively manage and prevent security

risk across all business domains

IBM Global Energy and Utility Industry

© Copyright IBM Corporation 2010 7

SAFE Framework Ecosystem

Value Proposition

IBM Global Energy and Utility Industry

© Copyright IBM Corporation 2010 8

Pre-integration between IBM software and industry-leading partner applications:

• Reduces risk & improves deployment speed through E&U solution accelerators, SOA foundation, IT and E&U open industry standards & an ecosystem of partners solutions resulting in

• Lowers integration and development costs as a result of standards-based open architecture

• Provides a stable, widely adopted SOA architecture as the foundation for smart grid initiatives

Partner Solutions + IBM software = Faster Returns on Smart Grid

Investments

Primary inhibitors to the adoption of

smart grid technology:

•High solution costs

•Immaturity of technology

•Integration complexity to existing IT

infrastructures

Source: IDC Energy Insights North American IT Spending Forecast — Dec 2009

IBM Global Energy and Utility Industry

© Copyright IBM Corporation 2010 9

Business Partners and IBM

Collaborating for Success in Energy and Utilities

The objective of the SAFE Partner Program is to prove pre-integration and focus on marketplace success

2. Validate pre-integration is Complete

3. Promote Value of Partners as

Framework Assets

1. Industry Specific Technical Criteria

11

IBM Software Group

Industry Frameworks | Ecosystem Overview © 2009 IBM Corporation

Validation criteria: Business Processes AutomationModel, manage, and optimize business processes resulting in faster time to market, increased customer satisfaction, and higher productivity.

Partner earns 2 points, one must be a major (―A‖)

―Electives‖

(1 point each)

iLog

WebSphere Modeler

WebSphere Business Monitor

WebSphere Integration

Developer

Additional qualifying products

IEC CIM

+

―Majors‖

Key Framework Building Block (1 pt)

WebSphere Process Server

WebSphere ESB

WebSphere Message Broker

WebSphere DataPower

IBM Global Energy and Utility Industry

© Copyright IBM Corporation 2010 10

SAFE Partner Program Joint Marketing Activities

Example only. Specific GTM activities based on partnership performance

Collateral

•Business Partner executive-level strategy planning meetings

•Demonstrations featuring partner content

Joint Solution Announcement and Press

•Validated partners included in Gridweek

press release

•eMeter – IBM joint product development

press release at Distributech

SAFE Partner Wiki created

to provide IBM sellers with

partner information

•Business Solution Quick Views

•Joint Sales Presentations

•Joint Solution Brochures

Other Activities •Education of key partners for IBM team; Trilliant, Tendril + more

•Promote partner sales wins, references

•Leverage IIC centers to promote partner solutions

IBM Industry Framework Business Partner

IBM Business Partner Value Proposition © 2010 IBM Corporation

ESRI ArcGIS® for IBM Maximo Spatial EAM, FSM, BIM

Target Audience

Industry Segment E&U, Government, Transportation, Water, Oil&Gas,

Manufacturing, Nuclear

Decision Maker(s) / Influencer(s)

CIO, Program Directors, LOB Mgrs, Influencers include Chief Program officers, IT Mgrs GIS Project Mgrs

Company and Solution Description

Fifty percent of Tier 1 energy companies, 80% of all water companies, and 70% of all

government utilities throughout the world rely on ESRI's GIS solutions to spatially enable

their as-built environments, manage their operations, respond to emergencies, and provide better services to constituents. GIS is the software and web tools necessary to help utilities

like DTE, NiSource, Sempra, DCWASA, Centerpoint, and the Cities of Copus Christi,

Honolulu, and Chesapeake, by improving asset and work management, maintenance , and

mobile workforce management. IBM Maximo Spatial asset management software geo-

enabled by ESRI, is not only at the center of IBM‘s SAFE Framework, but also is foundational to smarter energy systems.

ESRI® is the world‘s leading developer of geographic information systems (GIS) software.

www.esri.com

Customer facing demo: Yes

IBM: IBM Maximo Team

[email protected]

ESRI Utility Industry Template examples:

resources.esri.com

Partner Key Contacts

Sales/Marketing Lead Julio Olimpio, IBM Strategic Alliance Mgr, [email protected]

Technical Lead Hamid Yunus, ESRI Services Architect, [email protected]

Which On Ramp it applies to?

Risk and compliance management;

Asset lifecycle management;

Improved customer experience; Informed decision

making; asset, device, and service monitoring

Unique Value Propositions

Geo-spatial technology for asset/building/workforce/service management

Deep geo-spatial analytics for operations management and predictive analysis

Advanced asset data visualization enriches insight, drives operational decisions

IBM Validations

Industry Framework - SAFE

Industry Framework - NCO

IBM SOA Specialty

Customer References

NiSource

City of Chesapeake

Northern Territory Power & Water, Aus

DCWASA

Date: 3/1/2010

IBM NCO Solution Components

Typical Starburst Opportunities

• IBM Maximo

IBM WebSphere Application Server

IBM Cognos

IBM ILOG

IBM DB/2, IDS

IBM Filenet CM & BPM

IBM Smart Analytics Appliances

IBM Cloudburst

IBM Websphere Portal Server

IBM WASIBM WASIBM System X, IBM System X,

P, ZP, Z

IBM Filenet P8IBM Filenet P8

IBM DB2, IDSIBM DB2, IDSIBM Maximo IBM Maximo

SpatialSpatial

IBM Cognos 8IBM Cognos 8

IBM SPSSIBM SPSS

IBM WAS ESBIBM WAS ESB

IBM IBM

WebSphere WebSphere

PortalPortal

IBM ILOGIBM ILOG

IBM Tivoli AMIBM Tivoli AM

Typical EAM

Configuration

Typical Upsell

New Geo-Spatially Enabled

SOA, Smart Appliance, and

Private Cloud Components

I

I

I

I

V

IBM Solution Architecture For

Energy and Utilities

Framework is an innovative,

powerful software platform,

uniquely positioned to provide

network visibility and control,

process automation and

business collaboration for

solutions across the energy

value chain.

IBM Solution Architecture For Energy and Utilities Framework

Accelerating Solutions for Smarter Energy

IBM Solution Architecture For Energy and Utilities Framework

The U.S. electric system, "the supreme engineering achievement

of the 20th century," is aging, inefficient, congested, and incapable

of meeting future energy needs, according to a recent U.S.

Department of Energy (DOE) report. Believed to be the solution

to modernize utilities around the world, a smart grid adds

communication and computer technology to electric networks,

ensuring cleaner, more reliable, and more affordable energy. GIS

is the information-management platform on which utilities rely for

crucial smart grid components such as data management,

analysis, vulnerability planning, risk analysis, mobile workforce

support, visualization, and operations awareness.

ESRI‘s ArcGIS® software is widely recognized for its strong role in

building and managing the digital asset management information

systems for electric power and gas transmission and distribution

networks as well as telecommunications systems worldwide. For

most of the world‘s utilities, ArcGIS provides the most

comprehensive inventory of the electrical distribution network

components and their spatial locations. The goal of a smart utility

is to have the capability to understand, manage, and predict the

state of the system from the worker‘s dashboard to the boardroom,

from the sensor to both the utility and the customers. ArcGIS

extends the IBM Solution Architecture For Energy and Utilities

Framework providing the tools, applications, workflows, analytics,

and information-integration capabilities needed to manage the

smarter utility.

IBM‘s SAFE Framework enables utilities to extract value from

information and leverage all data sources, especially those data

sources such as facility infrastructure, assets, customers, and

workers that are location-based ArcGIS authors, or creates, the

spatial information about utility assets (poles, pipes, wires,

transformers, duct banks, customers) and serves that information

to the enterprise. Within the infrastructure of SAFE, ArcGIS

drives core utility business applications dynamically, combining

data served from the GIS, SCADA, and customer systems with

other information from outside the utility such as traffic, weather

systems, or satellite imagery. Utilities use this combined

information for business applications, from visualizing a common

operating picture to inspection and maintenance to network

analysis and planning.

Integrate, manage and optimize utility systems, inclusive of assets, devices,

networks, servers, applications and

data, driving business agility and

intelligent network transformation.

Leverage a flexible software platform to reuse assets, lower total cost of

ownership (TCO), improve time-to-

market and deliver stronger bottom

line results.

Business Agility ESRI and IBMEnhancing Asset Life Cycle Management with GIS

ArcGIS for UtilitiesESRI‘s scalable technology

platform, ArcGIS, comprises an

SOA-compliant set of GIS

software components integrating

core utility workflows.

From asset management to

operations support , ArcGIS

delivers predictive analytics that

enables utilities to anticipate and

respond to business challenges

more quickly and cost-effectively

IBM Industry Frameworks

Business partner solutions

IBM industry solutions

Infrastructure & Governance

Business Partner Ecosystem

Asset, Device and

Service Monitoring

Asset Lifecycle

Management

Business Process

Automation

Improve Customer

Experience

Informed Decision

Making

Regulatory, Risk

and Compliance

Management

Security Solution

Energy & Utilities Solutions

Infrastructure & Governance

Business Partner Ecosystem

Asset, Device and

Service Monitoring

Asset Lifecycle

Management

Business Process

Automation

Improve Customer

Experience

Informed Decision

Making

Regulatory, Risk

and Compliance

Management

Security Solution

Energy & Utilities Solutions

IBM Global Energy and Utility Industry

© Copyright IBM Corporation 2010 11

Sales Enablement for SAFE Framework ISV’s

Critical Success Factors to Successful Joint Revenue Generation

Sales Readiness

Joint Messaging

Joint Demo & Ref Arch

Engagement Model

Sales & Technical Education

Customer Engagements

Wins & References

1 4 5 6 2 3

Build/Enable

Validation

IBM Global Energy and Utility Industry

© Copyright IBM Corporation 2010 12

Joint Messaging: Seller’s Quickview

Focus: Educate sellers on partner capabilities

IBM Industry Framework Business Partner

IBM Business Partner Value Proposition © 2010 IBM Corporation

ESRI ArcGIS® for IBM Maximo Spatial EAM, FSM, BIM

Target Audience

Industry Segment E&U, Government, Transportation, Water, Oil&Gas,

Manufacturing, Nuclear

Decision Maker(s) / Influencer(s)

CIO, Program Directors, LOB Mgrs, Influencers include Chief Program officers, IT Mgrs GIS Project Mgrs

Company and Solution Description

Fifty percent of Tier 1 energy companies, 80% of all water companies, and 70% of all

government utilities throughout the world rely on ESRI's GIS solutions to spatially enable

their as-built environments, manage their operations, respond to emergencies, and provide better services to constituents. GIS is the software and web tools necessary to help utilities

like DTE, NiSource, Sempra, DCWASA, Centerpoint, and the Cities of Copus Christi,

Honolulu, and Chesapeake, by improving asset and work management, maintenance , and

mobile workforce management. IBM Maximo Spatial asset management software geo-

enabled by ESRI, is not only at the center of IBM‘s SAFE Framework, but also is foundational to smarter energy systems.

ESRI® is the world‘s leading developer of geographic information systems (GIS) software.

www.esri.com

Customer facing demo: Yes

IBM: IBM Maximo Team

[email protected]

ESRI Utility Industry Template examples:

resources.esri.com

Partner Key Contacts

Sales/Marketing Lead Julio Olimpio, IBM Strategic Alliance Mgr, [email protected]

Technical Lead Hamid Yunus, ESRI Services Architect, [email protected]

Which On Ramp it applies to?

Risk and compliance management;

Asset lifecycle management;

Improved customer experience; Informed decision

making; asset, device, and service monitoring

Unique Value Propositions

Geo-spatial technology for asset/building/workforce/service management

Deep geo-spatial analytics for operations management and predictive analysis

Advanced asset data visualization enriches insight, drives operational decisions

IBM Validations

Industry Framework - SAFE

Industry Framework - NCO

IBM SOA Specialty

Customer References

NiSource

City of Chesapeake

Northern Territory Power & Water, Aus

DCWASA

Date: 3/1/2010

IBM NCO Solution Components

Typical Starburst Opportunities

• IBM Maximo

IBM WebSphere Application Server

IBM Cognos

IBM ILOG

IBM DB/2, IDS

IBM Filenet CM & BPM

IBM Smart Analytics Appliances

IBM Cloudburst

IBM Websphere Portal Server

IBM WASIBM WASIBM System X, IBM System X,

P, ZP, Z

IBM Filenet P8IBM Filenet P8

IBM DB2, IDSIBM DB2, IDSIBM Maximo IBM Maximo

SpatialSpatial

IBM Cognos 8IBM Cognos 8

IBM SPSSIBM SPSS

IBM WAS ESBIBM WAS ESB

IBM IBM

WebSphere WebSphere

PortalPortal

IBM ILOGIBM ILOG

IBM Tivoli AMIBM Tivoli AM

Typical EAM

Configuration

Typical Upsell

New Geo-Spatially Enabled

SOA, Smart Appliance, and

Private Cloud Components

I

I

I

I

V

IBM Global Energy and Utility Industry

© Copyright IBM Corporation 2010 13

Joint Messaging: Solution Brief

Focus: Convey Joint Business and Technical Value

IBM Solution Architecture For

Energy and Utilities

Framework is an innovative,

powerful software platform,

uniquely positioned to provide

network visibility and control,

process automation and

business collaboration for

solutions across the energy

value chain.

IBM Solution Architecture For Energy and Utilities Framework

Accelerating Solutions for Smarter Energy

IBM Solution Architecture For Energy and Utilities Framework

The U.S. electric system, "the supreme engineering achievement

of the 20th century," is aging, inefficient, congested, and incapable

of meeting future energy needs, according to a recent U.S.

Department of Energy (DOE) report. Believed to be the solution

to modernize utilities around the world, a smart grid adds

communication and computer technology to electric networks,

ensuring cleaner, more reliable, and more affordable energy. GIS

is the information-management platform on which utilities rely for

crucial smart grid components such as data management,

analysis, vulnerability planning, risk analysis, mobile workforce

support, visualization, and operations awareness.

ESRI‘s ArcGIS® software is widely recognized for its strong role in

building and managing the digital asset management information

systems for electric power and gas transmission and distribution

networks as well as telecommunications systems worldwide. For

most of the world‘s utilities, ArcGIS provides the most

comprehensive inventory of the electrical distribution network

components and their spatial locations. The goal of a smart utility

is to have the capability to understand, manage, and predict the

state of the system from the worker‘s dashboard to the boardroom,

from the sensor to both the utility and the customers. ArcGIS

extends the IBM Solution Architecture For Energy and Utilities

Framework providing the tools, applications, workflows, analytics,

and information-integration capabilities needed to manage the

smarter utility.

IBM‘s SAFE Framework enables utilities to extract value from

information and leverage all data sources, especially those data

sources such as facility infrastructure, assets, customers, and

workers that are location-based ArcGIS authors, or creates, the

spatial information about utility assets (poles, pipes, wires,

transformers, duct banks, customers) and serves that information

to the enterprise. Within the infrastructure of SAFE, ArcGIS

drives core utility business applications dynamically, combining

data served from the GIS, SCADA, and customer systems with

other information from outside the utility such as traffic, weather

systems, or satellite imagery. Utilities use this combined

information for business applications, from visualizing a common

operating picture to inspection and maintenance to network

analysis and planning.

Integrate, manage and optimize utility systems, inclusive of assets, devices,

networks, servers, applications and

data, driving business agility and

intelligent network transformation.

Leverage a flexible software platform to reuse assets, lower total cost of

ownership (TCO), improve time-to-

market and deliver stronger bottom

line results.

Business Agility ESRI and IBMEnhancing Asset Life Cycle Management with GIS

ArcGIS for UtilitiesESRI‘s scalable technology

platform, ArcGIS, comprises an

SOA-compliant set of GIS

software components integrating

core utility workflows.

From asset management to

operations support , ArcGIS

delivers predictive analytics that

enables utilities to anticipate and

respond to business challenges

more quickly and cost-effectively

IBM Industry Frameworks

Business partner solutions

IBM industry solutions

Infrastructure & Governance

Business Partner Ecosystem

Asset, Device and

Service Monitoring

Asset Lifecycle

Management

Business Process

Automation

Improve Customer

Experience

Informed Decision

Making

Regulatory, Risk

and Compliance

Management

Security Solution

Energy & Utilities Solutions

Infrastructure & Governance

Business Partner Ecosystem

Asset, Device and

Service Monitoring

Asset Lifecycle

Management

Business Process

Automation

Improve Customer

Experience

Informed Decision

Making

Regulatory, Risk

and Compliance

Management

Security Solution

Energy & Utilities Solutions

“..ESRI has unique GIS

capabilities which extend

SAFE, not only geo-

enabling operations such

as asset management and

mobile-workforce

optimization, but also

fusing data from disparate

sources…” -- Bill Meehan,

Director of Utility Solutions,

ESRI.

Benefits of ESRI ArcGIS for utilities:

ArcGIS brings strong geo-analytics, information management, and

workforce enablement technology to the IBM SAFE Framework.

• ArcGIS allows utilities to visualize the electric, gas, and

communications systems and the relationship that exists

between them. A smarter utility uses GIS to monitor and express

the health of the energy system such as driving alerts and

visualizing sensors that fail to meet service levels.

• ArcGIS manages temporal information on the condition of

utility assets including data from sensors, instruments, field

workers, and other dynamic information sources.

• ArcGIS also helps utilities understand the relationship of

networks with surroundings. Because GIS can help identify

relationships between systems and the environment, it is

an essential tool for vulnerability prediction, risk assessment,

restoration, storm tracking, and security monitoring.

• ArcGIS provides a spatial context to the analytics and

metrics of a smart grid. With GIS, utilities can track

performance over time and provide a convenient means of

visualizing trends. A smart grid , with GIS is capable of providing

advanced grid performance analytics, tracking trends in equipment

performance and customer behavior, and recording key

performance indicators.

• ArcGIS communicates the condition of the network to

customers, management, and the utility workforce, providing a

dynamic, real-time common operational picture anytime, via

multiple delivery models.

ESRI and IBM: A Closer LookWithin the IBM SAFE Framework, specifically the services-

oriented architecture built upon IBM WebSphere software, ESRI

technology addresses four of the core functional needs of modern

utilities.

• Spatial Information Management . The digital ‗system-of-

record‘ of any utility information system is the geodatabase,

comprised of all location-dependent information, whether the

assets are fixed, move, or change condition. IBM Maximo ®

EAM software relies on ArcGIS Server for dynamic data

management and visualization. ESRI supports the

management of geodatabases in IBM DB2® and Informix®

IBM Global Energy and Utility Industry

© Copyright IBM Corporation 2010 14

How to Become a SAFE Framework Partner

1. Create solution entry in Global Solution Directory (GSD)

and Submit Nomination for validation

2. Determine integration scenario and submit Validation

Requirement Document (VRD)

- Request ―Tech Talk‖ or a consultation with IDR e-

architects (optional)

- Complete and submit the VRD

3. Plan and complete enablement (if requested)

- On-site or remote using IBM Innovation Centers or

- Using Partner's testing environment

- Leverage existing Ready for Programs

4. Collect and submit the validation logs

- Download Validation Package Preparation instructions

- Perform validation product demo if requested by IBM

What IBM products

to validate?

Enable solution on

products

Validate

Receive

Framework

Validation

Certification

IBM Global Energy and Utility Industry

© Copyright IBM Corporation 2010 15

Visualize infrastructure activity/health through device data, event messages and utility usage data, providing real-time control and analysis

Validation criteria: Asset, Device and Service Monitoring

Partner earns 2 points, one must be a major (―A‖)

―Electives‖

(1 point each)

Business Monitor

WebSphere Service Registry &

Repository

Additional qualifying products

IEC CIM

+

―Majors‖

Key Framework Building Block (1 pt)

DataPower

Netcool Omnibus

IBM Tivoli Network Manager

IBM Tivoli Monitoring

ITCAM for SOA

Tivoli BSM

CognosNow

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IBM Global Energy and Utility Industry

© Copyright IBM Corporation 2010 16

SAFE Framework Ecosystem

Partners

IBM Global Energy and Utility Industry

© Copyright IBM Corporation 2010 17 17

The SAFE Framework Partner Ecosystem:

Framework Capabilities Company Overview Solution Overview

Asset, Device and Service

Monitoring

Cisco Information Center

extends the Asset, Device and

Service Monitoring capabilities

of the SAFE framework through

consolidation, filtering and

correlation of fault and alarm

information from a wide range

of management platforms and

products.

Cisco Systems, Inc. is the worldwide leader in

networking for the Internet. Today, networks

are an essential part of business, education,

government and home communications, and

Cisco Internet Protocol-based (IP) networking

solutions are the foundation of these networks.

Cisco hardware, software, and service

offerings are used to create solutions with

partners that allow utilities to drive productivity,

improve customer satisfaction and strengthen

competitive advantage. Cisco‘s smart grid

strategy:

• End-to-end secure IP communications infrastructure from generation to home—will help utility companies optimize power supply and demand

• Standards based and interoperable

• Secure, reliable, and resilient

• Seamless integration with grid control systems

Cisco Information Center (CIC) consolidates,

filters, and correlates fault and alarm

information from a wide range of

management platforms and products.

The CIC application suite is comprised of

Tivoli Netcool Omnibus, Tivoli Network

Manager , Tivoli Business Service Manager ,

and IBM Tivoli Monitoring. Cisco Information

Center consolidates, de-duplicates

(suppression of repeat events), filters, and

correlates fault and alarm information from a

wide range of management platforms and

products. The CIC solution integrates directly

with many Cisco Element Management

Systems including:

• Cisco Active Network Abstraction

• Cisco Multicast Manager

• Cisco Transport Manager

• Cisco IP Solution Center

Contacts

Nick Holden

Director Business Development

[email protected]

949 823 1550

IBM Global Energy and Utility Industry

© Copyright IBM Corporation 2010 18

Framework Capabilities Company Overview Solution Overview

Asset, Device and Service

Monitoring

Visualize infrastructure

activity/health through device

data, event messages and

utility usage data, providing

real-time control and analysis

Trilliant is a Smart Grid communications

company that provides utilities with end-to-end

communications networks and management

software that span from the head-end

operations center to all devices on the grid –

meters and in-home energy management

devices, substations, and grid devices such as

transformers and capacitor banks.

Trilliant solutions help utilities deploy Smart

Grid networks throughout their entire territory

to improve energy efficiency, integrate

renewable resources, and optimize grid

operations..

Trilliant‘s Smart Grid solution includes the

SecureMesh™ multi-tier communication

network and the UnitySuite™ application for

management and control. UnitySuite

integrates with IBM‘s WebSphere Application

Server to enhance performance, scalability,

and disaster recovery, WebSphere

Enterprise Service Bus to simplify Smart Grid

implementation within the utility enterprise,

and Tivoli Omnibus (Netcool) to provide

enterprise-level network management,

automated diagnostics, resolution triggers,

and advanced business process

management.

Trilliant provides robust, scalable solutions

for the next generation electric grid;

-WAN Communications for Smart Distribution

-NAN Communications for Smart Metering

-HAN Communications for the Smart Consumer

-Enterprise Software to Manage the Smart Grid

Contacts

Eric Miller Senior Vice President,

Solutions: [email protected]

650.204.5050 Trent Bowers, Strategic Accounts

[email protected]

Richard Segina, Bus Dev, SAs

[email protected]

Geographies Customer Success

50 countries worldwide HydroOne

Illinois Rural Electric

Coop

Triad

Milton Hydro

JPS

Iberdrola

Centrica

Independent Energy

PSEG

The SAFE Framework Partner Ecosystem:

IBM Global Energy and Utility Industry

© Copyright IBM Corporation 2010 19

The SAFE Framework Partner Ecosystem:

Framework Capabilities Company Overview Solution Overview

Asset Lifecycle Management:

Track, document and make

decisions about the

procurement, deployment,

operation, maintenance, and

disposal of field assets

ESRI® is the world‘s leading developer of

geographic information systems (GIS)

software.

Fifty percent of Tier 1 energy companies, 80%

of all water companies, and 70% of all

government utilities throughout the world rely

on ESRI's GIS solutions to;

spatially enable their as-built environments

manage their operations

respond to emergencies

provide better services to constituents

ArcGIS extends the IBM Solution

Architecture For Energy and Utilities

Framework providing the tools, applications,

workflows, analytics, and information-

integration capabilities needed to manage

the smarter utility.

ESRI‘s ArcGIS® software is widely

recognized for its strong role in building and

managing the digital asset management

information systems for electric power and

gas transmission and distribution networks

as well as telecommunications systems

worldwide.

ArcGIS provides the most comprehensive

inventory of the electrical distribution network

components and their spatial locations. The

goal of a smart utility is to have the capability

to understand, manage, and predict the state

of the system from the worker‘s dashboard to

the boardroom, from the sensor to both the

utility and the customers.

Contacts

Julio Olimpio, IBM Strategic Alliance

Mgr,[email protected]

Hamid Yunus, ESRI Services

Architect, [email protected]

Website:

http://www.esri.com/industries/electric/

index.html

Geographies Customer Success

North America

South America

Africa

Australia

Asia, SE Asia

Europe

Middle East

GIS provides the software and web tools

necessary to help utilities like DTE, NiSource,

Sempra, DCWASA, Centerpoint, and the

Cities of Corpus Christi, Honolulu, and

Chesapeake.

IBM Global Energy and Utility Industry

© Copyright IBM Corporation 2010 20

The SAFE Framework Partner Ecosystem:

Framework Capabilities Company Overview Solution Overview

Regulatory, Risk &

Compliance Management

Manage large quantities of utility

documents and processes to

comply with government

mandated regulations

Evergreen Energy is a science based

environmental intelligence software company

that has developed the GreenCert™ family of

Solutions. The GreenCert analytic solutions

enable the quantification, verification and

compliance reporting for GHG related risks

and market opportunities. GreenCert

measures GHG reductions and carbon offsets

within a scalable GHG platform. With its

scientific foundation, this framework is capable

of providing a complete and immediate view of

any organization‘s GHG status with up-to-the-

minute accuracy upon full deployment. Our

current modules focus on energy, agriculture

and other commercial environmental

applications.

GreenCert™ is the first web-based

Enterprise Content Management solution

enabling the quantification, verification,

analysis or uncertainty and compliance

reporting for Greenhouse gas (GHG) related

risks. GreenCert™ measures GHG reduction

removals, avoidances and carbon offsets

and provides an all encompassing solution

based on sound business metrics.

Complete system automation that allows

real-time data ingestion, processing and

output, including customized dashboard

reports

Modular approach that can be adapted to

any quantification methodology or standard;

easily modified for new or revised standards

and regulations

Architecture characterized by easy

integration and scalability to multiple

applications and project types; interoperable

with multiple and disparate systems and

applications

Contacts

Sales & Marketing Contact: Michael

Carducci – VP Partner Dev.;

[email protected]

Technical Contact: Pat Kozak - VP of

Product Dev; [email protected]

http://www.evgenergy.com/

Geographies

North America

Europe

Australia

South Africa

IBM Global Energy and Utility Industry

© Copyright IBM Corporation 2010 21

Framework Capabilities Company Overview Solution Overview

Business Process

Automation

Model, manage, and optimize

business processes resulting in

faster time to market, increased

customer satisfaction, and

higher productivity

SISCO has extensive experience in applying

technology to provide utilities with unique

solutions involving standards like IEC 61850

for wide area protection and ICCP-TASE.2 for

inter-control center communications and

power plant dispatching.

SISCO supports CIM based applications for

SCADA integration, condition based

maintenance and other smart grid systems.

SISCO has been actively participating in the

IEC standardization activities since the mid

1990s.

In addition to IBM, SISCO has strong

technology and business relationships with

other leading solution providers for utilities like

OSIsoft using the PI System.

SISCO‘s UIB and IBM WebSphere ESB

lowers the cost of integrating business and

operations functions by providing a model-

driven framework that leverages the

performance and flexibility of SOA while

helping handle the complexity of real-time

systems using the IEC Common Information

Model (CIM). Utilities can more easily

leverage their existing real-time systems to

improve their operations to provide faster

customer service, more profitable asset

utilization, more effective maintenance of

existing assets, and help build a smarter

planet.

Contacts

Ralph Mackiewicz – Vice President

SISCO, Inc.

6605 19 1/2 Mile Road

Sterling- Heights, MI 48314-1408 USA

Tel: +1-586-254-0020

URL: http://www.sisconet.com

Geographies

North America

Europe

Asia Pacific

Russia

The SAFE Framework Partner Ecosystem:

IBM Global Energy and Utility Industry

© Copyright IBM Corporation 2010 22

Framework Capabilities Company Overview Solution Overview

Asset Lifecycle Management:

Track, document and make

decisions about the

procurement, deployment,

operation, maintenance, and

disposal of field assets

Retriever Communications is a world leading

software company which maximizes

productivity for field based workforces by

building mobility applications linked to the

enterprise. Applications are built using

Retriever‘s unique toolbox development suite

allowing robust solutions to be built for rapid

deployment. Systems developed using

Retriever technology are highly scalable,

robust, easy to maintain and work with a wide

variety of mobile computers, ruggedized

devices and PDA‘s, to suit any organization

with a need to manage a field based

workforce.

Retriever Communications mobile solution

supports the IBM Solution Architecture for

Energy and Utilities‘ Asset Life Cycle

Management software capability, by

facilitating the dynamic tracking of asset

information. Field inspectors are able to

enter all asset information digitally, whilst on

site, into wireless handheld devices. All asset

information is sent back, straight away, to

IBM‘s server asset repository, updating asset

information ready for next time the asset

is inspected. All job requests are sent

straight out to field technicians for dynamic

status updates, parts management, checklist

maintenance and asset data sheets.

Contacts

14 Aquatic Dr

Frenchs Forest

NSW 2086

Australia

Phone: +612 9006 8600

www.retrievercommunications.com

Geographies Customer Success

Australia

North America

Asia

Europe

A water services provider in Australia reduced

water usage and improved productivity when it

worked with IBM Business Partner Retriever

Communications to implement a solution

utilizing IBM System x3250 hardware and IBM

WebSphere Application Server – Express

software

The SAFE Framework Partner Ecosystem:

IBM Global Energy and Utility Industry

© Copyright IBM Corporation 2010 23

Framework Capabilities Company Overview Solution Overview

Asset, Device and Service

Monitoring

Visualize infrastructure

activity/health through device

data, event messages and utility

usage data, providing real-time

control and analysis

A real-time Distributed Energy Management

System (―DEMS‖) that provides the benefits of

a/an:

•Home Area Network (―HAN‖)

•Utility-grade AMI

•Virtual peak plant (―VPP)‖

•Utility energy management system (―UEMS‖)

This DEMS costs less than 30% of the capital

cost of a gas-fired peak plant and less than

40% of the operating cost

Solution Design: The software–as-a-service

system helps consumers and small

businesses save money and the environment

while providing their serving utility with

powerful tools to improve reliability, reduce

capacity constraints, reduce operating costs

and add valuable new services.

•Built on IBM DB2, WebSphere Application

Server, MQ, Tivoli Netcool

•Real time - seconds instead of minutes

(from initiation to return confirmation)

•Two-way, secure, with 99.9%+ reliability

•Standards-based hardware and hardware

interfaces

•Standard communication protocols (IP,

ZigBee, HPA, HSDPA, EVDO)

•Service Oriented Architecture

(SOA)/interoperable via APIs

•Empirical, verifiable

•Cost effective

Contacts

Joe Forbes, Jr, COO,

[email protected]

Roy Moore, CMO,

[email protected]

4700 Falls of Neuse Road, Suite 340

Raleigh, NC 27609

Telephone: 919-855-1060

Geographies Customer Success

North America Public Works Commission Fayetteville pilot

The SAFE Framework Partner Ecosystem:

IBM Global Energy and Utility Industry

© Copyright IBM Corporation 2010 24

Framework Capabilities Company Overview Solution Overview

Asset Lifecycle Management:

Track, document and make

decisions about the

procurement, deployment,

operation, maintenance, and

disposal of field assets

With more than 14,000 installations, the

OSIsoft PI System® is the flexible foundation

for establishing a culture of continuous

improvement at the plant, across the

enterprise, and throughout the value chain.

Leveraging the PI System, companies improve

asset performance, increase energy efficiency,

mitigate risk, centralize knowledge, and

optimize production to drive profitability and

remain competitive.

OSIsoft‘s world-leading, real-time data and

event infrastructure, PI System® connects

the right people with the right information at

the right time, so they can analyze,

collaborate and act.

Combined with a scalable and reliable real-

time infrastructure, OSIsoft® offers

collaborative tools that make mission-critical

information visible across the enterprise and

value chain, now, and over time.

OSIsoft PI System® is integrated with IBM

Maximo, a leading technology of SAFE and

Smarter Planet.

Contacts

Troy Carbaugh, Alliance

Manager,

[email protected] (623) 203-5622

Geographies Customer Success

Worldwide PacifiCorp

Iberdrola

PS&G

DTE

See www.osisoft.com for many more

The SAFE Framework Partner Ecosystem:

IBM Global Energy and Utility Industry

© Copyright IBM Corporation 2010 25

Capabilities Company Overview Solution Overview

Security: manage and prevent

security risk across all domains

Interactive Customer

Experience:

interactive communication and

providing consumers more

control of their of their energy

sources and usage

Itron Inc. is a leading technology provider of

intelligent metering, data collection and utility

software solutions, to the global energy and

water industries, with nearly 8,000 utilities

worldwide relying on its technology to optimize

the delivery and use of energy and water. Itron

products include electricity, gas, water and

heat meters, data collection and

communication systems, including automated

meter reading (AMR) and advanced metering

infrastructure (AMI); meter data management

and related software applications; as well as

project management, installation, and

consulting services.

•OpenWay® by Itron includes

comprehensive smart meters, an enhanced

and secure communications network and

sophisticated system software. designed to

meet the business and operational needs for

meter data collection while supporting

additional applications such as distribution

automation, demand response and energy

conservation efforts.

•IEE Meter Data Management (MDM)

provides a single system for collecting and

processing large volumes of meter data, and

enabling consistent processes and interfaces

regardless of the meter data‘s source or

destination. This reduces the likelihood of

errors while allowing utilities to change how

and when data is collected, and to deploy the

most cost-effective meter reading

technologies without affecting billing.

•Itron‘s solutions leverage the security

capabilities of IBM‘s Datapower appliance

and the customer interfacing capability of

portlets with IBM Portal Server

Contacts

Bob Borzillo, Strategic Alliances

[email protected]

2111 N Molter Road

Liberty Lake, Washington 99019, USA

Geographies Customer Success

Worldwide Centerpoint

DTE

SCE

8000 customers in 130 countries

The SAFE Framework Partner Ecosystem:

IBM Global Energy and Utility Industry

© Copyright IBM Corporation 2010 27

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