Enduring effects of changes in billing frequency: Evidence ...Casey J. Wichman Resources for the...

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Enduring effects of changes in billing frequency: Evidence from urban water use Casey J. Wichman Resources for the Future Camp Resources XXIII Wilmington, NC August 9, 2016 Casey J. Wichman Enduring effects of billing frequency August 9, 2016

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Page 1: Enduring effects of changes in billing frequency: Evidence ...Casey J. Wichman Resources for the Future Camp Resources XXIII Wilmington, NC August 9, 2016 Casey J. WichmanEnduring

Enduring effects of changes in billing frequency:Evidence from urban water use

Casey J. WichmanResources for the Future

Camp Resources XXIIIWilmington, NC

August 9, 2016

Casey J. Wichman Enduring effects of billing frequency August 9, 2016

Page 2: Enduring effects of changes in billing frequency: Evidence ...Casey J. Wichman Resources for the Future Camp Resources XXIII Wilmington, NC August 9, 2016 Casey J. WichmanEnduring

Motivation

For environmental policy, how robust is information provisionas a regulatory instrument?• Increasing reliance on non-pecuniary mechanisms for conservation

• Varying degrees of persistence

Previous work:• One-time social norm treatments can have lasting implications

(Bernedo, Ferraro, & Price, 2014)

• The impact of sustained treatments decline (slowly) over time (Allcottand Rogers, 2014)

• Moral suasion and economic incentives have diverging long-runimplications (Ito et al., 2015)

• More frequent billing (pre-paid metering) may relax credit constraints(Jack and Smith, 2015)

Casey J. Wichman Enduring effects of billing frequency August 9, 2016

Page 3: Enduring effects of changes in billing frequency: Evidence ...Casey J. Wichman Resources for the Future Camp Resources XXIII Wilmington, NC August 9, 2016 Casey J. WichmanEnduring

This talk

I exploit a natural experiment in water demand in whichresidential customers were transitioned from bi-monthly tomonthly billing

• Water customers increase consumption 3-5% in response to morefrequent billing

• Can be reconciled in model of misperceived consumption costs, wheremore frequent information allows consumers to optimize “better”

• Dynamic treatment effects suggest that responses persist, but declineslowly over time

• Lowest users increase by the largest percentage

• No evidence of heterogeneous responses by income class

Casey J. Wichman Enduring effects of billing frequency August 9, 2016

Page 4: Enduring effects of changes in billing frequency: Evidence ...Casey J. Wichman Resources for the Future Camp Resources XXIII Wilmington, NC August 9, 2016 Casey J. WichmanEnduring

Data & empirical setting

Experimental setting in Durham, NC:

• Starting in Dec. 2011, water billing districts wereindividually transitioned from bi-monthly to monthlybilling• Primary motivation: Delinquent payments, leak detection• Meter replacement

• By Sep. 2014, all of Durham’s 17 billing districts weretransitioned to monthly billing.

Casey J. Wichman Enduring effects of billing frequency August 9, 2016

Page 5: Enduring effects of changes in billing frequency: Evidence ...Casey J. Wichman Resources for the Future Camp Resources XXIII Wilmington, NC August 9, 2016 Casey J. WichmanEnduring

Casey J. Wichman Enduring effects of billing frequency August 9, 2016

Page 6: Enduring effects of changes in billing frequency: Evidence ...Casey J. Wichman Resources for the Future Camp Resources XXIII Wilmington, NC August 9, 2016 Casey J. WichmanEnduring

Casey J. Wichman Enduring effects of billing frequency August 9, 2016

Page 7: Enduring effects of changes in billing frequency: Evidence ...Casey J. Wichman Resources for the Future Camp Resources XXIII Wilmington, NC August 9, 2016 Casey J. WichmanEnduring

Casey J. Wichman Enduring effects of billing frequency August 9, 2016

Page 8: Enduring effects of changes in billing frequency: Evidence ...Casey J. Wichman Resources for the Future Camp Resources XXIII Wilmington, NC August 9, 2016 Casey J. WichmanEnduring

Casey J. Wichman Enduring effects of billing frequency August 9, 2016

Page 9: Enduring effects of changes in billing frequency: Evidence ...Casey J. Wichman Resources for the Future Camp Resources XXIII Wilmington, NC August 9, 2016 Casey J. WichmanEnduring

Casey J. Wichman Enduring effects of billing frequency August 9, 2016

Page 10: Enduring effects of changes in billing frequency: Evidence ...Casey J. Wichman Resources for the Future Camp Resources XXIII Wilmington, NC August 9, 2016 Casey J. WichmanEnduring

Casey J. Wichman Enduring effects of billing frequency August 9, 2016

Page 11: Enduring effects of changes in billing frequency: Evidence ...Casey J. Wichman Resources for the Future Camp Resources XXIII Wilmington, NC August 9, 2016 Casey J. WichmanEnduring

Casey J. Wichman Enduring effects of billing frequency August 9, 2016

Page 12: Enduring effects of changes in billing frequency: Evidence ...Casey J. Wichman Resources for the Future Camp Resources XXIII Wilmington, NC August 9, 2016 Casey J. WichmanEnduring

Casey J. Wichman Enduring effects of billing frequency August 9, 2016

Page 13: Enduring effects of changes in billing frequency: Evidence ...Casey J. Wichman Resources for the Future Camp Resources XXIII Wilmington, NC August 9, 2016 Casey J. WichmanEnduring

Casey J. Wichman Enduring effects of billing frequency August 9, 2016

Page 14: Enduring effects of changes in billing frequency: Evidence ...Casey J. Wichman Resources for the Future Camp Resources XXIII Wilmington, NC August 9, 2016 Casey J. WichmanEnduring

Casey J. Wichman Enduring effects of billing frequency August 9, 2016

Page 15: Enduring effects of changes in billing frequency: Evidence ...Casey J. Wichman Resources for the Future Camp Resources XXIII Wilmington, NC August 9, 2016 Casey J. WichmanEnduring

Casey J. Wichman Enduring effects of billing frequency August 9, 2016

Page 16: Enduring effects of changes in billing frequency: Evidence ...Casey J. Wichman Resources for the Future Camp Resources XXIII Wilmington, NC August 9, 2016 Casey J. WichmanEnduring

Casey J. Wichman Enduring effects of billing frequency August 9, 2016

Page 17: Enduring effects of changes in billing frequency: Evidence ...Casey J. Wichman Resources for the Future Camp Resources XXIII Wilmington, NC August 9, 2016 Casey J. WichmanEnduring

Casey J. Wichman Enduring effects of billing frequency August 9, 2016

Page 18: Enduring effects of changes in billing frequency: Evidence ...Casey J. Wichman Resources for the Future Camp Resources XXIII Wilmington, NC August 9, 2016 Casey J. WichmanEnduring

Casey J. Wichman Enduring effects of billing frequency August 9, 2016

Page 19: Enduring effects of changes in billing frequency: Evidence ...Casey J. Wichman Resources for the Future Camp Resources XXIII Wilmington, NC August 9, 2016 Casey J. WichmanEnduring

Casey J. Wichman Enduring effects of billing frequency August 9, 2016

Page 20: Enduring effects of changes in billing frequency: Evidence ...Casey J. Wichman Resources for the Future Camp Resources XXIII Wilmington, NC August 9, 2016 Casey J. WichmanEnduring

Tiered rate schedule under (bi-)monthly billing

12

34

56

Mar

gina

l pric

e ($

/ccf

)

0 5 10 15 20 25 30 35 40Water usage (ccf)

Bi-monthly rate schedule Monthly rate schedule

Casey J. Wichman Enduring effects of billing frequency August 9, 2016

Page 21: Enduring effects of changes in billing frequency: Evidence ...Casey J. Wichman Resources for the Future Camp Resources XXIII Wilmington, NC August 9, 2016 Casey J. WichmanEnduring

Bunching at kink points?

Con

sum

ptio

n de

nsity

0 1000 2000 3000 40002011 Water usage (cf)

Consumption density Block rate cut-offs

Casey J. Wichman Enduring effects of billing frequency August 9, 2016

Page 22: Enduring effects of changes in billing frequency: Evidence ...Casey J. Wichman Resources for the Future Camp Resources XXIII Wilmington, NC August 9, 2016 Casey J. WichmanEnduring

Data & empirical setting

Residential water billing data:

• ∼5.5 years of billing records in Durham, North Carolina• Feb 2009 - June 2015• ∼59,000 households

• Matched with tax assessor data at parcel level• Assessed value of home, lot size, age, square footage

• 2010 Census block group demographics• Percent renters, racial composition, household size

• Weather variables from the NC State Climate Office• Daily maximum temperature, total rainfall

Casey J. Wichman Enduring effects of billing frequency August 9, 2016

Page 23: Enduring effects of changes in billing frequency: Evidence ...Casey J. Wichman Resources for the Future Camp Resources XXIII Wilmington, NC August 9, 2016 Casey J. WichmanEnduring

Event study

(Conditional on weather, and time and route fixed effects)

Casey J. Wichman Enduring effects of billing frequency August 9, 2016

Page 24: Enduring effects of changes in billing frequency: Evidence ...Casey J. Wichman Resources for the Future Camp Resources XXIII Wilmington, NC August 9, 2016 Casey J. WichmanEnduring

Empirical frameworkSpatial regression discontinuity, exploiting district boundaries,over time,

wijt = αi + βBFjt + γDf(Disti) + X′γ1 + W′γ2 + τt + εijt

• wijt is daily water use at the household level

=⇒ β is a local average treatment effect (LATE) of increases inbilling frequency on daily water consumption

• Avoids concerns of non-random selection into treatment

• Controls for unobserved changes in “neighborhood” characteristicsover time

• Bandwidth of 500 feet from district boundary

Re-estimate to obtain “dynamic” LATE,

30∑S=0

βS · 1(BFjt−S)

Casey J. Wichman Enduring effects of billing frequency August 9, 2016

Page 25: Enduring effects of changes in billing frequency: Evidence ...Casey J. Wichman Resources for the Future Camp Resources XXIII Wilmington, NC August 9, 2016 Casey J. WichmanEnduring

RD design (1 year before treatment)

Casey J. Wichman Enduring effects of billing frequency August 9, 2016

Page 26: Enduring effects of changes in billing frequency: Evidence ...Casey J. Wichman Resources for the Future Camp Resources XXIII Wilmington, NC August 9, 2016 Casey J. WichmanEnduring

RD design (year after treatment)

Casey J. Wichman Enduring effects of billing frequency August 9, 2016

Page 27: Enduring effects of changes in billing frequency: Evidence ...Casey J. Wichman Resources for the Future Camp Resources XXIII Wilmington, NC August 9, 2016 Casey J. WichmanEnduring

RD design (2 & 3 years after treatment)

Casey J. Wichman Enduring effects of billing frequency August 9, 2016

Page 28: Enduring effects of changes in billing frequency: Evidence ...Casey J. Wichman Resources for the Future Camp Resources XXIII Wilmington, NC August 9, 2016 Casey J. WichmanEnduring

RD design (observables)

Casey J. Wichman Enduring effects of billing frequency August 9, 2016

Page 29: Enduring effects of changes in billing frequency: Evidence ...Casey J. Wichman Resources for the Future Camp Resources XXIII Wilmington, NC August 9, 2016 Casey J. WichmanEnduring

Main regression results

Spatial RDFull sample <2000 ft <1000 ft <500 ft

BFijt 0.685** 0.581** 0.555** 0.541**(0.239) (0.237) (0.223) (0.213)

Household fixed effects? Y Y Y YTime fixed effects? Y Y Y YWeather covariates? Y Y Y Y

Observations 2,086,488 1,642,061 1,003,800 539,601R-squared 0.030 0.030 0.029 0.028Number of households 58,780 46,496 28,535 15,412

Dependent variable is daily water consumption in cubic feet. Robust standard errors inparentheses clustered at billing district level. *** p<0.01, ** p<0.05, * p<0.1.

Casey J. Wichman Enduring effects of billing frequency August 9, 2016

Page 30: Enduring effects of changes in billing frequency: Evidence ...Casey J. Wichman Resources for the Future Camp Resources XXIII Wilmington, NC August 9, 2016 Casey J. WichmanEnduring

Casey J. Wichman Enduring effects of billing frequency August 9, 2016

Page 31: Enduring effects of changes in billing frequency: Evidence ...Casey J. Wichman Resources for the Future Camp Resources XXIII Wilmington, NC August 9, 2016 Casey J. WichmanEnduring

Casey J. Wichman Enduring effects of billing frequency August 9, 2016

Page 32: Enduring effects of changes in billing frequency: Evidence ...Casey J. Wichman Resources for the Future Camp Resources XXIII Wilmington, NC August 9, 2016 Casey J. WichmanEnduring

Casey J. Wichman Enduring effects of billing frequency August 9, 2016

Page 33: Enduring effects of changes in billing frequency: Evidence ...Casey J. Wichman Resources for the Future Camp Resources XXIII Wilmington, NC August 9, 2016 Casey J. WichmanEnduring

Casey J. Wichman Enduring effects of billing frequency August 9, 2016

Page 34: Enduring effects of changes in billing frequency: Evidence ...Casey J. Wichman Resources for the Future Camp Resources XXIII Wilmington, NC August 9, 2016 Casey J. WichmanEnduring

Summary and implications

Main results:

• The average treatment effect masks important dynamicbehavior.

• Dynamic treatment effects decrease over ∼2 years

• Consumers in the lowest quartile of consumption increaseusage by the highest percentage.

=⇒ consumers responding to something other than price?

• No evidence of heterogeneity among proxies for wealth.• Little support that more frequent billing helps smooth

consumption month to month.

Casey J. Wichman Enduring effects of billing frequency August 9, 2016

Page 35: Enduring effects of changes in billing frequency: Evidence ...Casey J. Wichman Resources for the Future Camp Resources XXIII Wilmington, NC August 9, 2016 Casey J. WichmanEnduring

Questions?

Thank you

[email protected]

Casey J. Wichman Enduring effects of billing frequency August 9, 2016