Company Credentials 2015

Is your business taking advantage of the rapid growth in the construction industry

across Victoria and New South Wales?

Effective business management systems can improve your business outcomes and give

you a competitive edge within the industry.

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Achieve certification against ISO and Australian standardsWe implement tailored systems to control safety, quality and environmental risks, keeping your business, workplace and employees compliant with ISO and Australian standards.

Occupational Health and Safety AS/NZS 4801

We help you attain certification against the Australian Standard. The AS/NZS 4801 ensures employee health and safety is managed and demonstrates your commitment to best practice, potentially lowering insurance premiums.

We offer:

- Full on-site consultancy and management service of AS/NZS 4801

- Online employee induction service

- Downloadable policies, procedures, forms and registers

- Employee engagement resources including safety chats and promotional material

- Safety audit calendar and safety alerts

- Safety training

Quality AS/NZS ISO 9001

Quite simply, quality management systems provide superior financial and operational performance for businesses. The ISO 9001 standard for quality is one of the most influential in the world and our team will assess and implement it in your business. The standard has been shown to improve customer satisfaction, quality of products and services, and business growth.

We offer:

- Full on-site consultancy and management service of AS/NZS ISO 9001

- Downloadable policies, procedures, forms and registers

Environment AS/NZS ISO 14001

We help your business comply with the global standard for environmental management systems (EMS), which applies to companies whose products, services or activities have an impact on the environment. Construction industry expectations are that ISO 14001 will become a prerequisite for doing business worldwide.

We offer:

- Full on-site consultancy and management service of AS/NZS ISO 14001

- Downloadable policies, procedures, forms and registers

Maintain complianceLearning how to use your system and implement it correctly takes time. We support you and your employees through the process so your business is always compliant.

We offer:

- Full on-site consultancy and management service

- Audit calendar and safety reminders

- On-site audit and training

- Full service where you leave all the scheduling, audits and training to us.

Get certifiedWe walk through the entire certification process with you. As qualified auditors we will ensure you are fully prepared for the external audit process and feel confident applying for certification.

We offer:

- Audit preparation

- Liaison with certification body

- Ongoing support to secure re-certification

Train your teamWe offer on-site and off-site training to suit your workplace needs, including:

- Health and Safety Representative 5 Day Training

- Health and Safety Representative Refresher

- Manual Handling

- Construction Induction Card Training

- Traffic Management

- Hazardous Substances 

- OHS for Managers and Supervisors

- General OHS

- On-site construction audits

- Internal auditing

Pre-qualify your business for tenders Open the door to winning tenders you never dreamed of by pre-qualifying for Local, State and Federal government. Over thirty years of working with government has given us the experience to deliver pre-qualification for your business.

We help you:

- Prequalify for Local, State and Federal government tenders.

- Comply with the National Prequalification System for Civil (Road and Bridge) Construction Contracts to prequalify for tenders for State and Federal government departments, including:

- VicRoads (VIC)

- Department of Transport and Main Roads (QLD)

- Roads and Maritime Services (NSW)

- Main Roads Western Australia (WA)

- Department of Planning Transport and Infrastructure (SA)

- Tasmanian Government (TAS)

Hunt for new tendersWe know tenders. We know your industry. We save you time by searching for suitable tenders on your behalf and recommending the best for your business.

Write and submit targeted tenders We write powerful tenders so you have the best chance of winning. The entire process is managed for you including submission and progress tracking. We love winning tenders for your business and we keep the champagne chilled in anticipation.

Get the most out of the tenders you winWe project manage your new work to maximise the benefits to your business from the outset of winning the tender.

We help you:

- Develop program plans

- Program plant, materials and labour

- Assess best practice delivery mechanisms

- Track financial position

- Track physical progress

- Assess staff capabilities and opportunities

- Advise on client liaison strategies

- On-site supervision

- On-site/Off-site Audits

“We felt more confident quoting for larger contracts… our systems were capable of handling ‘working with the big boys’” Lisa Tierney, Aqua Options

We can help you: Achieve certification against ISO and Australian standards Occupational Health and Safety Quality Environment Maintain compliance Get certified Train your team Pre-qualify your business for tenders Hunt for new tenders Write and submit targeted tenders Get the most out of the tenders you win

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Encompass Business Solutions are committed to achieving 100% compliance for every client, every time, while creating extraordinary business growth through successful tendering

Our experienced consultants provide business management solutions tailored to meet the industry specific requirements of civil construction and trade businesses across Australia.

We assist clients to integrate increasingly complex legislation and industry standards into their businesses.

We are passionate about achieving compliance and then winning life-changing tenders for our clients.

Our values

Safety is #1

The safety of your employees means more than just regulations to us. Sonia witnessed an incident at her father’s workplace when she was 17. Her father’s best mate fell, cracking his head on the concrete floor. He nearly died. After 18 months in hospital undergoing intensive rehabilitation he was declared unfit to ever return to work. It destroyed him and his family.

We are determined that none of your employees’ families will ever have to go through what this man and his family endured.

We stay on top of our game

We maintain a high standard of professional training to ensure our team is always up-to-date with emerging integrated management systems legislation, so your business is always on top.

We love to win

We love it when you win a new tender you never thought was possible, especially when you beat a worthy competitor. We embrace the possibilities for the future growth of your business and help you to implement strategies to achieve your goals.

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“We are winning the bigger tenders now”. Eli Mantinaos, Roadsafe AsphaltAbout us

We have won over $200m tenders for our clients

We have delivered over $20m profit to

our clients

Our management team

Sonia Fernandes Director Standards – Compliance – Auditing - Certification

An accredited auditor of AS/NZS 4801 and AS/NZS 9001, Sonia brings over fifteen years experience with VicRoads to her role, having been Operations Manager for both Central Metropolitan and Eastern Victoria.

Sonia has a Diploma in Occupational Health and Safety, a Diploma of Project Management and a Diploma of Business Management and has trained in:

- Certificate in Auditing OHS Management Systems

- Certificate in Auditing Quality Management Systems

- Community Engagement

- Change Management

- Emotional Intelligence

- Bridge Maintenance Inspection

- Contract Management

Kelly Wilson Director Tenders – Project Management

As a VicRoads manager for fifteen years, most recently as Regional Manager of Eastern Victoria, Kelly Wilson brings a wealth of best practice strategic and operational management experience to his role.

Kelly has a Bachelor of Engineering (Civil), University of Melbourne, a Diploma of Occupational Health and Safety, and a Diploma of Business (Frontline Management) and has trained in:

- Road Safety Auditing

- Certificate in Auditing OHS Management Systems

- Certificate in Auditing Quality Management Systems

- Community Engagement

- Change Management

- Emotional Intelligence

- Contract Management

- Auditing

Kelly spent eight years as a civil and construction engineer then seven years as a senior manager of construction and maintenance divisions where his emphasis was on profitability and systems improvement.

ABN 88 164 116 296 ACN 164 116 296

PO Box 293, Lockwood VIC 3551 p: 03 5435 4072 e: office@encompassbs.com.au www.encompassbs.com.au

Sonia Fernandes

Standards – Compliance – Auditing – Certification

m: 0488 225 445 e: sonia@encompassbs.com.au

Kelly Wilson

Tenders – Project Management - Auditing

m: 0488 225 777 e: kelly@encompassbs.com.au

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We would love to meet with your team to discuss your business growth requirements.