ENABLING TLS 1 - oracle.com › a › ocom › docs › hosp-food-enable-tls-1-2-4… · 6 ENABLING...

Copyright © 2018, Oracle and/or its affiliates. All rights reserved. Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names

may be trademarks of their respective owners.

ENABLING TLS 1.2

Table of Contents

RES 3700.............................................................................................................................................. 2

How to Identify Version of RES Credit Card Driver ........................................................................................ 2

How to Identify the Version RES Build Version Numbers .............................................................................. 6

How to locate the latest patch & version of RES Credit Card Driver in MOS ............................................... 10

9700

What version and patch level of 9700 is running? ................................................................................. 12

e7

How to identify the e7 Software Version with Build Version Matrix .......................................................... 13

Simphony

Simphony - How to identify the version build of Simphony EMC ............................................................. 16

Hospitality - How to Identify Gift Card Provider (3700, e7, 9700,Simphony) .......................................... 18

e7 ................................................................................................................................................................ 19

RES 3700 .................................................................................................................................................... 21

9700 ............................................................................................................................................................ 23

Simphony First Edition (1X) ......................................................................................................................... 26

Simphony 2.X .............................................................................................................................................. 29

Hospitality - External Links to Common Payment Providers / Processor Contact Information ............... 32


may be trademarks of their respective owners. 0618

2 ENABLING TLS 1.2

RES 3700

How to Identify Version of RES Credit Card Driver (Doc ID 2405948.1)

Applies To:

Oracle Hospitality RES 3700 - Version 4.0.0 and later

Information in this document applies to any platform

Goal:

3700 RES - How to Identify Version of Credit Card Driver

Solution:

First Find out Which Credit Driver / Processor is being used

On the Desktop or Start Menu, Double Click on the POS Configurator

Select “Sales” and Select / Media”



3 ENABLING TLS 1.2

Select “Visa”

Select “Credit Auth”

Note Down the “CA Driver” being used

Next Find the Version of the Driver being used



4 ENABLING TLS 1.2

On the Desktop or Start Menu, Double Click on the Credit Card Batch

Select “Get Version” Select the driver under “CA / EDC Drivers”. Select “Begin Test”

The Driver Version will display in the window



5 ENABLING TLS 1.2

Where can you get the latest versions of Oracle Hospitality POS software?

RES 5.2 Credit Card Drivers

See Doc 2407684.1

Direct Link

Download general availability software from the Oracle Software Delivery Cloud: https://edelivery.oracle.com/

Download patch sets from My Oracle Support: https://support.oracle.com

https://support.oracle.com/epmos/faces/PatchSearchResults?searchdata=%3Ccontext+type%3D%22ADVANCED%22+search%3D%22%26lt%3BSearch%26gt%3B%26lt%3BFilter+name%3D%26quot%3Bproduct%26quot%3B+op%3D%26quot%3Bis%26quot%3B+value%3D%26quot%3B3-4U2NUVI%26quot%3B%2F%26gt%3B%26lt%3BFilter+name%3D%26quot%3Bproduct_family%26quot%3B+op%3D%26quot%3Bis%26quot%3B+value%3D%26quot%3Btrue%26quot%3B%2F%26gt%3B%26lt%3BFilter+name%3D%26quot%3Brelease%26quot%3B+op%3D%26quot%3Bis%26quot%3B+value%3D%26quot%3B600000000074869%26quot%3B%2F%26gt%3B%26lt%3BFilter+name%3D%26quot%3Blife_cycle%26quot%3B+op%3D%26quot%3Bis%26quot%3B+value%3D%26quot%3Bfalse%26quot%3B%2F%26gt%3B%26lt%3BFilter+name%3D%26quot%3Bexclude_superseded%26quot%3B+op%3D%26quot%3Bis%26quot%3B+value%3D%26quot%3Bfalse%26quot%3B%2F%26gt%3B%26lt%3B%2FSearch%26gt%3B%22%2F%3E

https://edelivery.oracle.com/

https://support.oracle.com/



6 ENABLING TLS 1.2

How to Identify the Version RES Build Version Numbers (Doc ID 2102659.1)

Applies To:


Oracle Hospitality RES 3700 EM - Version 4.9.0 and later

Information in this document applies to any platform.

Goal:

The goal of this document is to provide a listing of full build versions for RES and its maintenance

releases (MR) and hotfixes (HF).

Solution:

Identification for the current build version of RES can be found through Registry Editor (regedit.exe).

1. Open regedit.exe o To open Registry Editor, do one of the following from the Windows Start button:

1. Select run, type regedit and select Run 2. Type regedit in the search field and press enter

2. Navigate to HKEY_LOCAL_MACHINE\Software\Micros\

Note: If running on a 64 bit version of Windows, the path in the registry might be

HKEY_LOCAL_MACHINE\Software\WOW6432Node\Micros\.



7 ENABLING TLS 1.2

3. The full version number is under the key DBBuild.

Release Build Number

4.0 General Release 4.0.8.312

4.0 GR hf1 4.0.11.374

4.0 GR hf2 4.0.14.418

4.0 GR hf3 4.0.17.502


4.1 hf1 4.1.13.641

4.1 hf2 4.1.17.773

4.1 hf3 4.1.19.906

4.1 hf3 NovafixE 4.1.19.906E

4.1 hf3 NovafixH 4.1.20.1117

4.1 hf3 NovafixL 4.1.20.1238

4.1 hf3 NovafixT 4.1.20.1586


4.3 hf1 4.3.16.1526

RES Build Versions 4.X



8 ENABLING TLS 1.2

\

4.3 hf2 4.3.22.1824



4.5 MR1 2354


4.6 MR1 2070


4.7 MR1 4.7.2.2602

4.7 MR2 4.7.2.2736

4.7 MR3 4.7.2.2814

4.7 MR4 4.7.2.3356


4.8 MR1 2741

4.8 MR2 2758

4.8 MR3 4.8.4.2841

4.8 MR4 4.8.4.2905

4.8 MR5 4.8.4.2976

4.8 MR7 4.8.4.3620


4.9 MR1 2930

4.9 MR2 4.9.4.3103

4.9 MR2 NovaFix B 2930

4.9 MR3 4.9.4.3202

4.9 MR4 4.9.4.3217

4.9 MR5 4.9.4.3288

4.9 MR6 4.9.4.3328

4.9 MR7 4.9.4.3429

4.9 MR8 4.9.4.3642

4.9 MR9 4.9.4.3741

4.9 MR10 4.9.1000.3945


4.10 MR1 4.10.3.3495

4.10 MR2 4.10.3.3634


4.11 Nova A 4.11.1.3618



9 ENABLING TLS 1.2

Release Build Number


5.0 MR1 5.0.0101.0497

5.0 MR2 5.0.0201.0653

5.0 MR3 5.0.0300.0722

5.0 MR4 5.0.0400.0774


5.1 MR1

5.1 MR2 5.1.0201.1115

5.1 MR3 5.1.0302.1463


5.2 MR1 (Sybase 16) 5.2.0.100.1560

5.2 MR2 5.2.0202.1979

5.2 MR3


5.4 MR1 5.4.0100.2276

5.4 MR2 5.4.0203.2682

5.4 MR2 HF1 5.4.0204.2751

5.4 MR2 HF2 5.4.0203.2682

5.4 MR2 HF3 5.4.0203.2682

5.4 MR2 HF4

5.4 MR3 5.4.0302.2877

5.4 MR3 HF1

5.4 MR3 HF2

5.4 MR3 HF3

5.4 MR3 HF4

5.4 MR3 HF5

5.4 MR4 5.4.0100.2276

5.4 MR4 HF1 5.4.0401.3448

5.4 MR4 HF2 5.4.0401.3728

5.4 MR4 HF3 5.4.0403.4081


5.5 HF1 5.5.0005.3534

5.5 MR1 5.5.0101.3787

5.5 MR1 HF1 5.5.0103.3867

5.5 MR1 HF2 5.5.0103.3867

5.5 MR1 HF3 5.5.0104.3941

5.5 MR1 HF4 5.5.0104.3970

5.5 MR1 HF5 5.5.0105.3991

5.5 MR1 HF6 5.5.0106.4109

5.5 MR2 5.5.0200.4128

5.5 MR2 HF1 5.5.0201.4125

5.5 MR2 HF2 5.5.0202.4189

5.5.2.3 5.5.0203.4207

5.5.2.4 5.5.0204.4262

5.5.2.5 5.5.0205.4340

5.5.3.0 5.5.0300.4334

5.5.3.1 5.5.0301.4407

5.5.3.2 5.5.0302.4419

RES Build Versions 5.X



10 ENABLING TLS 1.2

How to locate the latest patch & version of RES Credit Card Driver in MOS

(Doc ID 2407684.1)

Applies To:



Goal:

3700 - How to locate latest patch version of RES Credit Card Driver in MOS

Solution:

Sign into My Oracle Support

http://support.oracle.com

➢ Select Patches & Updates ➢ Select the Product "Oracle Hospitality RES 3700" ➢ Select Product or Family (Advanced) ➢ Select Release "Oracle Hospitality RES 3700 Credit Card Interface 5.2" from drop down ➢ Click Search

Latest Patches will be listed with Readme for information.

https://support.oracle.com/epmos/faces/DocumentDisplay?id=2407684.1

http://support.oracle.com/



11 ENABLING TLS 1.2

Installing RES 3700 CC Driver Patches

1) Turn Micros Control Panel to "Off" State

2) Run the Patch .exe

3) Turn the Micros Control Panel to "Front of House"

Consult the Read me for any information regarding patch specific instructions.



12 ENABLING TLS 1.2

WHAT VERSION AND PATCH LEVEL OF 9700 IS RUNNING? (DOC ID 2149740.1)

Applies to:

Oracle Hospitality 9700 - Version 2 to 4 [Release 2 to 4]


MICROS Solution 27953

Purpose:

How to determine what version and patch level of 9700 is running

Solution:

1. Go to Start > Run > regedit > HKey_Local_Machine > Software > Micros > 9700.

2. The version is available in the MajorVersion , MinorVersion keys.

3. Service Pack version is in the ServicePack key.

9700 ENABLING TLS 1.2



13 ENABLING TLS 1.2

HOW TO IDENTIFY THE E7 SOFTWARE VERSION WITH BUILD VERSION MATRIX (DOC ID 2102703.1)

Applies To:

Oracle Hospitality e7 - Version 3 and later


Purpose:

To identify the build of each version of e7

Details:

Earlier versions e7 would identify the version and the patch of e7. In build version 3.0 and above this has changed.

To identify the System Build version, do the following:

1. Select the About e7 button 2. Identify the System Build Version

E7 ENABLING TLS 1.2



14 ENABLING TLS 1.2

System Build Version e7 Version

2.8.0001.0095 2.8

3.0.0200.0086 3.0 GR

3.0.0100.0011 3.0 MR1

3.0.0200.0005 3.0 MR2

3.0.0300.0001 3.0 MR3

3.0.0400.0017 3.0 MR4

3.0.0500.0001 3.0 MR5

3.1.0005.0114 3.1 GR

3.1.0102.0005 3.1 MR1

3.2.0000.0078 3.2 GR

3.2.0100.0080 3.2 MR1

3.2.0200.0096 3.2 MR2

3.3.0001.0203 3.3 GR

3.3.0002.0210 3.3 MR1

3.3.0202.0216 3.3 MR2

3.3.0303.0228 3.3 MR3

3.3.0400.023 3.3 MR4

3.3.0502.0235 3.3 MR5



15 ENABLING TLS 1.2

3.3.0600.0245 3.3 MR6

3.3.0700.0249 3.3 MR7

3.3.0800.0260 3.3 MR8

4.0.0002.0122 4.0 GR

4.0.0100.0125 4.0 MR1

4.1.0003.0035 4.1 GR

4.1.0100.0038 4.1 MR1

4.1.0200.0054 4.1 MR2

4.2.0008.114 4.2 GR

4.2.0100.0164 4.2 MR1

4.2.2.0 4.2 MR2

4.3.0.0 4.3 G



16 ENABLING TLS 1.2

SIMPHONY - HOW TO IDENTIFY THE VERSION BUILD OF SIMPHONY EMC (DOC ID 2407231.1)

Applies to:

Oracle Hospitality Simphony - Version 2.0.0 and later

Oracle Hospitality Simphony First Edition - Version 1.0.0 and later

Oracle Hospitality Simphony Cloud Service - Version 2.0.0 and later

Oracle Hospitality Simphony First Edition Cloud Service - Version 1.0.0 and later


Goal:

How to identify the version of Simphony EMC

Solution:

Sign into EMC - Simphony Enterprise Management Console

Simphony ENABLING TLS 1.2



17 ENABLING TLS 1.2

Note: The version number from the About Simphony EMC window



18 ENABLING TLS 1.2

HOSPITALITY - HOW TO IDENTIFY GIFT CARD PROVIDER (3700, E7, 9700,SIMPHONY) (DOC ID 2193490.1)

Applies to:

Oracle Hospitality 9700 - Version 2 and later

Oracle Hospitality Simphony First Edition - Version 1.0.0 and later

Oracle Hospitality e7 - Version 1 and later

Oracle Hospitality Simphony - Version 2.0.0 and later

Oracle Hospitality RES 3700 - Version 2.6 and later


Goal:

To outline the steps for identifying a site's gift card provider.

3700, e7, 9700,

Simphony



19 ENABLING TLS 1.2

Solution:

E7

1. Sign in to operations as a manager. 2. On the manager screen, select the Configurator button. 3. From the first, drop down on the left, select the Interfaces form.

4. Identify the SVC interface: The Interface Code will be SVC.



20 ENABLING TLS 1.2

5. Identify the SVC Name on the SVC Host .



21 ENABLING TLS 1.2

RES 3700

1. Open POS Configurator (poscfg.ext)

2. Select the Devices tab

3. Select the Interfaces module



22 ENABLING TLS 1.2

4. Identify the Gift Card provider by using the Outgoing Message Name



23 ENABLING TLS 1.2

9700

1. Open/Log-in to Enterprise Management Console (EMC)

2. Navigate to Configurator

3. Select Interfaces



24 ENABLING TLS 1.2

4. Identify Gift Card company as Interface with Type: Stored Value Card

If interface name is not enough information, open/double click on the interface to find

ISL Script Name for due Gift Card company name.



25 ENABLING TLS 1.2



26 ENABLING TLS 1.2

Simphony First Edition (1X)

1. Open Enterprise Management Console (EMC)

2. Identify the Property in the enterprise tree

3. Expand the Property and select a



27 ENABLING TLS 1.2

4. Under RVC Information, select Stored Value Cards

5. Double-Click the Stored Value Card Interface



28 ENABLING TLS 1.2

6. In the Stored Value Card Interface, Redeem identifies the gift card provider



29 ENABLING TLS 1.2

Simphony 2.X

1. Open Enterprise Management Console (EMC) and login

2. Select the Property

3. Select the tab



30 ENABLING TLS 1.2

4. Under the Hardware/Interfaces header, select Stored Value Module



31 ENABLING TLS 1.2

5. Select the Configuration tab

6. The gift card provider’s name is in the Module Class name



32 ENABLING TLS 1.2

HOSPITALITY - EXTERNAL LINKS TO COMMON PAYMENT PROVIDERS / PROCESSOR CONTACT INFORMATION (DOC ID 2406124.1)

Applies to:

Oracle Hospitality RES 3700

Oracle Hospitality e7

Oracle Hospitality 9700

Oracle Hospitality OPERA Property Cloud Service

Oracle Hospitality OPERA Hotel Property Cloud Service Special Interfaces


Purpose:

Hospitality - Links to Common Payment Providers / Processor Contact Information

Details:

Oracle Payment Gateway Interface

https://www.oracle.com/corporate/acquisitions/micros/support.html

Merchantlink

http://www.merchantlink.com/about/contact-us/

Shift4

https://www.shift4.com/company/contact/index.cfm

Elavon

https://www.elavon.com/about/contact-us.html

Links to Common

Payment Providers


http://www.merchantlink.com/about/contact-us/

https://www.shift4.com/company/contact/index.cfm

https://www.elavon.com/about/contact-us.html



33 ENABLING TLS 1.2

First Data

https://www.firstdata.com/en_us/contact/contact-support.html

Heartland Payment Systems

https://www.heartlandpaymentsystems.com/contact-support

TSYS

https://www.worldpay.com/global/about/contact-us

https://www.tsys.com/contact-us.html

Worldpay

https://www.worldpay.com/us/support

Eigen

https://www.eigenpayments.com/en-ca/contact

TD Canada Trust

https://www.tdcanadatrust.com/products-services/small-business/merchant-solutions/contact-us.jsp

Moneris

Phone 1-866-319-7450

https://www.moneris.com/en/Support

Chase Paymentech

U.S https://www.chasepaymentech.com/contact_us_overview.html

Canada Phone 1-800-265-5158

Global Payments

Canada Support Phone 1-800-263-2970

Freedompay

http://corporate.freedompay.com/support/

Stored Value Gift Card Processors

Oracle Hospitality Gift & Loyalty (iCare)


GIVEX

http://web.givex.com/contact-us/customer-support.aspx


https://www.heartlandpaymentsystems.com/contact-support

https://www.tsys.com/contact-us.html

https://www.worldpay.com/us/support

https://www.eigenpayments.com/en-ca/contact

https://www.tdcanadatrust.com/products-services/small-business/merchant-solutions/contact-us.jsp

https://www.moneris.com/en/Support

https://www.chasepaymentech.com/contact_us_overview.html

http://corporate.freedompay.com/support/


http://web.givex.com/contact-us/customer-support.aspx



34 ENABLING TLS 1.2

SVS

http://www.storedvalue.com/en-US/contact/index

Valuelink


Valuetec

https://www.valuteccardsolutions.com/templates/t_oursupport.shtml

http://www.storedvalue.com/en-US/contact/index


https://www.valuteccardsolutions.com/templates/t_oursupport.shtml

ENABLING TLS 1 - oracle.com › a › ocom › docs › hosp-food-enable-tls-1-2-4… · 6 ENABLING...

Documents

Transcript of ENABLING TLS 1 - oracle.com › a › ocom › docs › hosp-food-enable-tls-1-2-4… · 6 ENABLING...