Enabling Purpose Driven Organizations

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PAIBs Leading Sustainability and Digital Transformation ENABLING PURPOSE DRIVEN ORGANIZATIONS May, 2021

Transcript of Enabling Purpose Driven Organizations

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PAIBs Leading Sustainability and Digital Transformation

ENABLING PURPOSE DRIVEN ORGANIZATIONS

May, 2021

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days, this dynamic global group of business and finance leadersshared their insights on these key global trends and how they areelevating the role of professional accountants in business and thepublic sector (PAIBs).

Over the last year, in the face of massive uncertainty andambiguity, PAIBs have strived to help organizations navigate theCOVID-19 pandemic and move from crisis to recovery. The crisisdemonstrates the importance of taking into account purpose,people, planet as well as profitability in the evaluation of businesssuccess.

Purpose driven organizations are leading paradigm shifts,factoring in key trends, consumer behavior shift, and societalneeds into management approaches and business models. Wewere joined by two such companies. The Chairman and CEO(America, Europe and Asia Pacific) of Japanese company OMRONshared with us how integrated reporting and the SDGs haveenabled OMRON to integrate sustainability and contribution tosociety through its innovative products with its ability to optimizeearnings and return on invested capital (ROIC). The Group CFO ofMalaysian conglomerate Sime Darby Berhad shared insights intohow the company has progressively improved its integratedthinking and reporting to better report on the business andcommunicate to investors and other stakeholders how thecompany creates long-term value.

Climate change has also become another frontier of long-termvalue creation. It is a systemic risk that requires accountants to beclimate literate so they can help organizations to properlyunderstand and deal with climate risk and opportunity.Companies and their investors lack robust climate impact insightsto understand how it will affect business resilience. Together withKPMG, we identified how we need to position accountants to beable to understand the implications of climate change on anorganization and its financial performance and prospects.

As a CEO, I have relied on my CFO to provide objective, relevantand reliable sustainability and financial information to ensure thatour organization and investors have the information needed todeliver a strategy that can be ultimately compatible with a NetZero economy.

The PAIB Advisory Group is also exploring more deeply publicsector and PAIB priorities post COVID-19. During our recentglobal public sector roundtable, we focused on how PAIBs havebeen a key part of the frontline response to the pandemic,helping governments and other public sector organizations directemergency expenditure to priority areas, as well as reinforce trustin public services and spending amidst heightened demand fortransparency and accountability. In recovery, the world’sgovernments face an increasingly difficult balancing act betweencontinuing to spend on immediate priorities and investingin longer-term strategies to restore economic growth, while at thesame time trying to ensure sustainable, equitable andinclusive recovery. PAIBs have been playing a greater leadershiprole in the public sector to help navigate the tough choices inservice delivery and financial management.

Looking to other PAIB and finance function trends that impactour future readiness as a profession, we considered the escalatingdigitization of procurement and how this is significantly affecting

finance and accounting roles in procurement and supply chainoperating models, and what it means for our capabilities andskills. We also discussed the realities of virtual finance as the newnormal and the extent to which finance and accounting workcan, or should, be done from home once a return to the office issafe.

IFAC and ACCA’s report, Gen-Z Groundbreakers: Gen Z andthe Future of Accountancy, which shows the aspirations andconcerns of over 9,000 18-to-25-year-olds, also poses a challengeto the profession in communicating how accountancy careers canlead to rewarding roles in enabling sustainability and long-termvalue creation.

There is great opportunity to welcome a new generation ofaccountancy leaders into organizations, and to actively learn fromthem, but only if the profession is proactive in attracting youngtalent. This will require better communication of the breadth ofopportunities a career in accountancy provides. To support this, itis important we continue to drive forward the key areas of thePAIB agenda covered in this report and share our learnings acrossthe global accountancy profession. Together, we can enable aPAIB-relevant profession that is attractive to the new generationentering the workforce.

Stay well and blessed.

Sanjay RughaniChairIFAC Professional Accountants in Business Advisory Group

Message from Sanjay Rughani, IFAC Professional Accountants in Business Advisory Group Chair

Purpose driven organizations, climate,the SDGs, accelerated digitalization,future skills, and attracting the nextgeneration of accountants continuedto dominate the agenda during therecent meeting of IFAC's ProfessionalAccountants in Business AdvisoryGroup. Convening virtually over two

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01 Value Creation and Sustainability

Delivering on Climate Change, The Role of the Accountancy Profession

Procurement and Supply Chain Operating Models are Changing the Role of Finance Functions

The Virtual Finance Function –the New Normal Post CV-19?

Gen Z and the Future of Accountancy

From Crisis to Recovery: Public Sector Priorities to Support COVID-19 Recovery

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Contents

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An increasing number of companies are fundamentallytransforming their approaches to value creation andsustainability. These transitions are driven by a rethinking ofhow business contributes to societal goals and the focus ofinvestors and other stakeholders on the environmental, socialand governance (ESG) performance of organizations.

Purpose driven organizations are leading paradigm shifts inmanagement approaches and business models based onunderstanding key trends and societal needs linked to theSustainable Development Goals (SDGs) which provide thebasis of sustainable value creation and long-term investmentin innovation and research and development (R&D). Essentialin enabling a purpose-led stakeholder approach is theinformation accountants provide to support decision-makingthat helps navigate businesses to long-term value creation.

Such organizations are increasingly using integrated reportingto connect all important aspects of value creation andsustainability to communicate and engage with investors andstakeholders. Since the International Integrated ReportingCouncil was formed with the support of IFAC in 2010, thenumber of organizations using integrated reports story hasincreased with now more than 2,500 organizations in over 70countries implementing integrated reporting.

The PAIB Advisory group heard two case study examples onintegrated thinking and reporting from:

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VALUE CREATION AND SUSTAINABILITY

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OMRON is a global electronics companyheadquartered in Japan, specializing in thefield of automation, ranging from industrialautomation and electronic components tosocial systems and healthcare. OMRONexecutives, Nigel Blakeway and TsutomuIgaki, shared insights on how OMRON’sintegrated reporting is enabling the business,as well as the expectations of the CFO andfinance team and externalaccountants/auditors. READ MORE

Sime Darby Berhad is one ofMalaysia’s oldest conglomerates with fourmajor businesses; industrial, healthcare,motors, and logistics. Having recentlypublished their 7th integrated report:Resilience through Diversity, Sime Darby’sGroup CFO, Mustamir Mohamad outlinedthe company’s journey on integratedthinking and reporting and highlighted thepivotal role of the finance function.READ MORE

IFAC CEO, Kevin Dancey was recentlyinvolved in an executive panel discussingthe role of CFOs and other professionalaccountants in stakeholder capitalism andvalue creation, alongside GeraldineMatchett, co-CEO and CFO of DSM, Dutchmultinational health and nutrition company,as well as the World Business Council forSustainable Development (WBCSD) andthe Association of International CertifiedProfessional Accountants (AICPA).

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Integrated reporting in Japan

The 2019 KPMG Survey of Integrated Reporting in Japanshows the momentum of integrated reporting amongJapanese companies in recent years. In 2019, 513 companiesissued a self-declared integrated report – the ninth straightyear of growth. 477 of these companies are listed on the FirstSection of the Tokyo Stock Exchange (2,186 companies intotal at the end of 2020).

Companies in Japan are using integrated reporting todemonstrate their contribution to economic and sustainabledevelopment. However, despite the increasing quantity ofintegrated reporting, quality remains a challenge.Consequently, the role of professional accountants andaccounting firms in helping companies improve the quality ofintegrated reporting is significant.

The development of integrated reporting supports theJapanese Government’s Revitalization Strategy based onpromoting sustainable corporate value creation and mid tolong-term investment. This Strategy is supported by theMinistry of Economy, Trade and Industry Guidance forCollaborative Value Creation that focuses on growingsustainable growth of national wealth over the long term byenhancing capital efficiency covering various capitals.

Japan is witnessing significant developments in companyapproaches to value creation and sustainability. This greateremphasis on long-term value creation and sustainable growthis reinforced by institutional investors and asset managers who

are more focused on ESG performance and linked capital flows.

OMRON and Sime Darby are good examples of a purpose -led organizations using integrated reporting to communicate their value creation story in a way that has resonated with investors and asset managers .

Corporate sustainability reporting

IFAC is strongly advocating for international standards on reporting of sustainability information to deliver much needed reliability, comparability and consistency of information, which is important for investors but also important for business. To achieve this, it is critical that an international sustainability standards board be created under the International Financial Reporting Standards (IFRS) Foundation to ensure a coherent global ecosystem of interconnected financial and non-financial reporting, so companies can benchmark themselves and track their progress.

To help establish global standards under the IFRS Foundation and ensure the interoperability of these standards with regional and jurisdictional initiatives, IFAC established a building blocks conceptual approach to reporting sustainability information.

Kevin Dancey’s recent letter to IFACmember organizations on corporate andsustainability reporting sets out IFAC’scorporate reporting agenda in 2021including:

• Advocating for a global approach tosustainability standards

• Encouraging sustainability-relatedskills and competencies

• Championing an integrated mindset

• Advancing assurance services

• Positioning the profession to lead

Recommendations for IFAC Members

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Key messages

• Given the systemic threat of climate change to valuecreation and sustainable development, a low-carbontransition is underway and will change how economiesoperate creating uncertainty and the need for greatertransparency.

• Climate is a financial risk and opportunity. However,companies and their investors typically lack robust climateimpact insights to understand how it will affect businessresilience and long-term value creation.

• Climate scenario analysis and risk assessment can becomplex areas in which accountants and auditors need tobe involved particularly translating risks and opportunitiesinto numbers. Without quantification of the risks andopportunities, companies will find it hard to compareclimate change against their wider enterprise risks, andinvestors are unable to make informed decisions about theallocation of their capital.

• Climate risk reporting requires significantly betterdisclosure around key accounting estimates andjudgements in assessing and reporting on financial positionand performance.

• Investors and regulators, and subsequently auditors, havestarted to ask questions of companies, particularly thosewith large carbon footprints, challenging their assumptionsand risk disclosures in their financial reporting.

XXXXXXXXXXXXXXSimon Weaver, KPMG Partner andXXXXXXXXXXXXXXhead of KPMG’s Climate Risk &XXXXXXXXXXXXXXDecarbonisation Strategy team.

XXXXXXXXXXXXXXKPMG’s multi-disciplinary Climate RiskXXXXXXXXXXXXXXand Decarbonization Strategy teamXXXXXXXXXXXXXXsupports clients with developing andachieving net zero emissions targets and plans. KPMG helpsclients undertake climate scenario analysis and riskassessments using its Climate IQ tool. Such assessments arebased on a comprehensive evaluation of an organization andits value chain to identify key drivers of its climate risk andopportunity exposure related to products, services andoperations. Climate scenario analysis and risk assessmentsenable the quantification of climate impacts and risks whichimproves engagement with boards and management, andultimately the incorporation of risks and opportunities intostrategic decision-making processes.

Understanding the financial impact of climate change

Climate change is a financial and investment risk oropportunity. It can no longer be categorized as purely an ESGor sustainability-related risk without potential near-termfinancial consequences.

Climate risk represents the risk of financial value impact as aresult of climate change, or the value created from changes inmarkets and demand. For many companies, climate change is

leading to consequential risks and opportunities including

• Opportunities to access new markets driven by changingcustomer sentiment

• Prolonged business interruption in key locations

• A need to reduce and decarbonize energy consumption

• Damage to brands and reputation leading to reducedcustomer demand.

Understanding the implications of climate change on a strategy and business model enables improved strategic decisions, including providing the basis for a decarbonization plan to reduce direct or indirect emissions resulting from a company’s operations and supply chain which will likely lead to greater business resilience.

Two major categories of climate risks:

DELIVERING ON CLIMATE CHANGE, THE ROLE OF THE ACCOUNTANCY PROFESSION

Physical Impacts of a changing and more variable climate e.g., water stress, wildfires, droughts or floods, rising sea levels

Transitional Regulator and market response to curbing physical risks e.g., changes in consumer preferences and spending, policy and regulatory changes such as carbon pricing and energy efficiency standards

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The role of the accountancy profession is fundamentalin ensuring transparency

Better climate insights and reporting drive awareness of therisks associated with assets and operations. The rightqualitative and quantitative disclosures across all entities incapital markets, including lenders and financial services, willenable the market to price climate risks and lead to morereliable valuations, and ultimately ensure that climate risk doesnot undermine the stability of the financial system.

Currently, climate risk disclosure globally is inadequate. Whatcan make addressing climate risk more challenging is differententities in the system believing they do not need to considerand disclose climate-related matters because they have passedthe risk to a third party. For example, the physical climate riskto property is not adequately recognized by mortgage lendersor insurance companies, who typically pass the risk on toreinsurers, who then in-turn package risks and sell them toothers such as bondholders. Consequently, for climate risk tobe fully reflected in company valuations every company, everybank, every insurer and investor needs to disclose theirclimate-related risks.

Where do accountants have the most influence?

• Valuations – until recently climate has not been fullytaken into account in valuations because companies havenot reflected climate-related risks in their financial positionand performance. As climate is increasingly integrated intocorporate reporting, valuations will better reflect the actualand potential impacts of climate change. Companyvaluations in a 2-degree Celsius or lower world will likelybe very different given the potentially significantimplications on future cash flows, both positive and

negative.

• Risk and strategy – incorporating climate risks andopportunities in strategy and risk analysis including bothqualitative and quantitative information. As climatescenario analysis is better understood, climate risks shouldbe embedded in strategic decision-making processes suchas capital investment. Qualitative information on risks andopportunities should flow through to accountingjudgements on asset valuations and useful lives.

• Audit and assurance – pushing companies to discloserelevant climate-related information and, within existingstandards and regulations, ensuring disclosure of materialclimate risks and opportunities. For example, the respectiveaudits of BP and Royal Dutch Shell both included climaterisks and the energy transition in their Key Audit Matters.Assumptions used as part of scenario analysis should bestress tested in evaluating impairment indicators, andauditors will increasingly seek to challenge key accountingestimates and judgements. Assurance of climate-relatedinformation will be critical to ensuring confidence inclimate-related disclosures in the “front half” of annualreports.

Leveraging the TCFD’s recommendations

The Financial Stability Board’s Taskforce on Climate-relatedFinancial Disclosures (TCFD) recommendations are a catalystfor action as well as enhanced disclosure. Although the TCFDrecommendations focus on improving disclosure, they providea robust foundation for strategically managing climate-relatedrisk and opportunities in organizations across four areas:

• Governance: The organization’s governance procedures

surrounding climate impacts covering both risks andopportunities. Investors are seeking to understand thegovernance processes, controls and procedures used formanaging climate-related risks and opportunities. Andimportantly, not just that the right conversations are beinghad at the Board level – but how the considerations aroundclimate change are being pushed down through thebusiness.

• Strategy: The actual and potential climate-related impactson the organization’s businesses, strategy and financialplanning – underpinned by scenario analysis. Resilience toclimate change is evaluated against a range of climate-related scenarios including a 2-degree Celsius or lowerscenario. Investors need to understand how theimplications of climate-related risks and opportunities areintegrated into the entity’s strategy and business model,including how resources are to be used to support strategicresilience and to realize opportunities. Climate risks andopportunities will relate to the strategy and business modelin terms of adaptation and mitigation activities, productsand services, supply/value chain, investment in researchand development, operations, price of inputs and businessmodel dependencies.

• Risk management: The processes used by theorganization to identify, assess and manage current andemerging climate-related impacts. Climate-risk assessmentis enhanced by scenario analysis (explained on page 8).Investors need to understand the effectiveness of this riskmanagement process and how it links to strategy andplanning.

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• Metrics and targets: The metrics and targets utilized toassess and measure climate impacts, ensuring goalcongruence between stakeholders. Investors need tounderstand the metrics and targets used to assess andmanage climate-related risks and opportunities. Targets setby management drive actions to mitigate or adapt toclimate risks and opportunities. For example, targets toreduce greenhouse gas (GHG) emissions in line withscience-based targets are needed to achieve 2-degreeCelsius warming or lower. Information requirements willinclude:

KPIs to assess performance against targets andstrategic goals

Metrics used to measure and manage risks andopportunities such as the current carbon price orrange of prices used for assessing climate risks andmaking investment and strategic decisions

Metrics that reflect the impact of risks on financialperformance including

o financial impacts on income and expenses,operating costs and revenues, savings andthe potential effect on future cash flowsand income, and

o impacts on financial position such aschange in the useful life of assets, thepotential effect on asset values, and theviability of projects and the contingencies

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Climate scenario analysis and risk assessments

Scenario analysis is a critical element in bridging riskmanagement and strategy, which can often be siloedfunctionally within organizations. Climate scenarios provideuseful insights into how resilient strategies and businessmodels are in the context of physical and transition risksassociated with climate change.

Climate change scenario analysis provides greaterunderstanding of both the specific and potential climatefactors that have financial consequences. It also helps tohighlight the interlinkages between climate risks and other

environmental, social and economic areas.

Scenario analysis is complex given it deals with the intricateinterrelationships between risks and uncertainty of timescalesand events. It involves three key inputs:

• Climate science – what the world will look like underdifferent scenarios including a two-degree warmingscenario, which is the basis of the 2015 International ParisClimate Agreement, and the potential impacts of moreextreme scenarios and the transition and physical risktrade-offs. For example, achieving a 1.5-2-degree Celsiusworld (based on aggressive mitigation) would be subject tosignificant transition risk, and a four-degree business-as-usual world would involve significant physical risk.

• Macroeconomics - changes arising from differentscenarios covering impacts on GDP, productivity,population and migration patterns, and prices etc. andrelating this to current strategies, plans and businessmodels. Most scenario planning assessments are similar interms of how they treat potential physical climate risk andits potential impact on assets. However, transition riskmodeling can vary significantly depending on assumptionsmade on macroeconomic factors.

• Financial impact - A significant challenge in climate-riskassessments and disclosures is that climate impacts areoften not quantified and monetized. Quantification helpsto drive medium and long-term planning, and is whereaccountants involved in financial planning and analysis, cansignificantly contribute by providing financial-relatedinformation about profits and valuations that reflectclimate-related risks and events.

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Climate impact and key accounting estimates and judgements

Climate change impacts accounting estimates and judgementsused in the preparation of financial statements and reports.Material climate-related matters can be incorporated infinancial reporting under existing IFRS Standards andparticularly where climate change is materially affectingfinancial performance or position. In accordance with IAS 1,Presentation of Financial Statements, companies should beconsidering climate-related matters in applying IFRS standardswhen the effect of those matters is material in the context ofthe financial statements taken as a whole i.e., information ismaterial if omitting, misstating or obscuring it couldreasonably be expected to influence investor decisions. Otherclimate-relevant IFRS standards include

• Inventory obsoletion (IAS 2)

• Useful economic lives of assets (IAS 16)

• Impairment of Assets (IAS 36)

• Provision of decommissioning costs (IAS 37)

• Financial Instrument cash flows (IFRS 9)

• Fair Value measurement and inputs (IFRS 13)

The Climate Disclosure Standards Board (CDSB), aninternational consortium of business and environmental NGOsin which KPMG and IFAC are involved, has issued guidance onthe disclosure of the financial effects of climate-related issueson a company’s financial statements.

Relevant work from IFAC members and partners

• Accounting for Sustainability and CPA Canada, EssentialGuide to Valuations and Climate Change English andFrench

• Accounting for Sustainability, TCFD Top Tips for FinanceTeams

• KPMG and Eversheds Sutherland, Climate Change andCorporate Value

• ICAEW, Climate Change Hub

• CDSB, Accounting for Climate

• CDP, CDSB, GRI, IIRC, SASB, Reporting on enterprise value:Illustrated with a prototype climate-related financialdisclosure standard

IFAC Member Case StudyThe Royal NBA Prioritizes Climate ActionSince conducting two surveys of both its PAIB and publicpractice members that showed their involvement in climateissues being limited, The Royal NBA has proactively worked toraise awareness of the importance of the accountant’s role inresponding to climate change.

The Royal NBA issued a Public Management Letter to itsmembers highlighting climate as a strategic priority andfinancial concern. Their continuing work in this area involvesproviding its members information on how to make climatepart of strategy, integrate climate into business processes, andinternal reporting and to deliver actionable insights.

Professional accountancy organizations(PAOs) have an important role in keepingaccountants informed of how they cansupport efforts to respond to and report onclimate change. Accountants should beclimate literate in five areas to supportthem in their roles in business and inadvising clients:

• Climate finance

• Decarbonization strategies and businessmodels

• Climate scenarios and risk assessments

• Climate performance and datamanagement

• Climate reporting and disclosure

Recommendations for IFAC Members

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The PAIB Advisory Group considered the digitization ofprocurement and how this is affecting finance and accountingroles in procurement and supply chain operating models.

Procurement and supply chain are connected areas subject tohuge change and provide a significant opportunity for thefinance function, and for accounting and financeprofessionals, to evolve into a business partner role.

Source-to-pay (S2P) processes include procure-to-pay (P2P)and source-to-contract (S2C) aspects of procurement andsupplier management. In most companies, the transactionalP2P processes are positioned under the CFO and financefunction. Increasingly strategic S2C activities are being placedunder the CFO function, or where they are in anotherfunction, the finance team is involved in providing support andbusiness partnering to improve processes and insights.

Digitization of procurement

The extent of digitization and automation in procurement israpidly increasing to enhance productivity and accuracy. It issignificantly changing how finance and accounting work isperformed and the expectations of accounting and financeprofessionals. The experiences of PAIB Advisory Groupmembers are that the digitization of procurement isaccelerating and maturing in larger companies. Digitizationhas also markedly accelerated since the COVID-19 pandemicparticularly in relation to P2P technology implementation.McKinsey analysis estimates that at least 40% of S2Pprocesses are currently fully or partially automatable and theautomatization potential of transactional parts of P2P such asorder, invoice and payments processing is significant.

The extent of digitization depends on the size and type oforganization. Smaller and not-for-profit organizations aretypically at a lower level of maturity and looking specifically atquick and cheap automation and smart work-flow solutions toreduce ordering and invoice processing, as well as improvesourcing and supplier management through enhanced dataand analytics. Automation maturity can be graduated, forexample there are different levels of invoice automation: autopopulate, auto post and fully touchless processing. Fullytouchless is not always possible even for larger companiesbecause of legal and tax regulations.

Key trends include:

• Greater adoption of automation in P2P (e.g., enablingtouchless document processing, matching and paymentprocessing, and tax calculations) and S2P (e.g., automatedand online biddings, supplier reviews and some basicsourcing) to remove low-value human tasks and reduce thecost of finance. This investment in technology and thecloud includes RPA/intelligent automation, machinelearning algorithms and bots/cognitive agents, and naturallanguage processing.

• Adoption of the Internet of Things (IoT) in operations andmanufacturing using interconnected physical devices toprovide more data on the tracking of products through thesupply chain. This allows for faster and more efficientdistribution and operations, together with enhancedquality control. Understanding and being engaged in IoThelps the finance function to work more closely withoperations and contribute to supply chain optimization.Data from IoT, along with other forms of big data, is alsoimportant in expanding the boundaries of accounting andenabling finance and accounting professionals topotentially add more value to organizations.

PROCUREMENT AND SUPPLY CHAIN OPERATING MODELS ARE CHANGING THE ROLE OF FINANCE FUNCTIONS

S2C P2P

Supplier relationships

Order management

Sourcing & contract management

Invoicing & payments

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• Exploration of additional innovative solutions not yet widelyadopted in supply chain such as blockchain and relatedtools including Ripple Transaction Protocol, are beingexplored by a few larger organizations to improve supplychain management through greater automation,transparency and visibility. Currently, the penetration ofblockchain appears to be limited to a few use casesparticularly focused on enabling provenance of productsand materials, for example ensuring full traceability ofminerals to compliance-accredited mining locations. Overtime, it is expected that distributed blockchain technologieswill demonstrate strong potential and, in turn, enhanceend-to-end supply chain visibility, flexibility and speed,while reducing costs and risks.

• Larger companies are also working closely with their keysuppliers to redesign relationship processes, enableadoption of digitization and tools at the supplier end toachieve greater end-to-end transparency and supplierempowerment, and lower system costs and risks.

Key trends include:

• Given the finance function is the key connective tissuebetween an organization, its suppliers, banks, legal and taxauthorities, regulators, and other counterparties, involvingfinance early in process design to deliver end-to-endprocurement and sourcing is critical. A key challenge isensuring finance processes are not siloed from relatedcritical business processes, but to achieve this requiresfinance and accounting professionals to be at the tablewhen redesign or improvement of business processesoccur. It is also interesting to see an example of theentirety of end-to-end value creation processes includingfinance, operations, supply chain, enterprise performanceand strategy functions being placed under the domain ofthe CFO as has been the recent decision in Boeing.

• Automating processes requires new agile projectmanagement techniques. Some companies are deployingthe widescale use of lean and agile management principlesthat enable cross-functional and customer-focusedapproaches to process design that PAIBs need to befamiliar with to deliver better solutions. These involvestrong product owners and subject matter experts that linkkey processes to the business and ensure they deliver valueto customers (internal users). For example, a product ownerfor S2P represents the organization ensuring that users areincorporated into execution and their needs are met in therollout of new processes and technology and tools. As wellas learning agile management approaches, PAIBs need tohave a strong connection to other business functions,particularly understanding the language and practices ofoperations.

• Greater digitization enables a shift of focus and resourcesto higher value activities, providing strategic decisionsupport by utilizing data and insights to enhance suppliermanagement and de-risking the supply chain. S2C andsupplier relationship management have become key areasof focus for procurement and supply chain activities withincompanies and for retained finance teams (where P2Pprocesses are in the shared services environment). Dataanalytics and artificial intelligence are critical in informingprocurement decisions and supply chain management tobring tangible improvements in vendor management andnegotiation, and strategic sourcing that reduces businessrisk. PAIBs need to blend their knowledge of financialdecision-making tools and reporting methodologies withdata analytics to provide greater insights to supply chainopportunities and challenges.

Supply chain de-risking is leading to changing expectations offinance functions.

Key trends include:

• For some companies, evaluating post COVID-19 supplychain resiliency has involved bringing finance andprocurement activities closer together to help identifyopportunities for supply chain enhancement. Engagementwith other functions is key to the contribution of thefinance function given some important procurement andsupply chain data is not readily available for finance teamssuch as on supplier performance and relationshipmanagement. Securing the data needed requires greaterengagement with procurement and operations and aprocess for evaluating key suppliers.

The implication for PAIBs is that much of the traditional controlling role in P2P is vastly diminishing and new opportunities and challenges have emerged.

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• Ensuring responsible procurement and ethical sourcing inthe context of the United Nations Sustainable DevelopmentGoals has become of strategic importance to thereputations and social license to operate of manycompanies. Supply chain de-risking and doing the rightthing involves understanding supplier risk, mitigatingcontractual and operational risk, and seeking alternativesources of supply. Modern slavery and forced laborrequirements present immense challenges for organizationsand finance functions. In an increasing number ofjurisdictions, corporations must disclose the risk of modernslavery occurring in its supply chain and what is being doneto manage the risk. Delivering on company net zeroemissions targets also requires greater levels of supplierengagement and collaboration.

• In the public sector, ensuring probity and good governancein procurement continues to be an important part ofprotecting public money from fraud and corruption. Duringthe pandemic, this has involved balancing speed ofdecision making to secure needed supplies with ensuringcompliance with policies and procedures. The utilization oftechnology is also being used to deliver more efficient andeffective risk management and control processes inprocurement. For example, artificial intelligence toolsdeployed at scale to detect fraud and errors.

Implications for PAIB capabilities and skills

1. To contribute to value creation and protection across thespectrum of procurement and supply chain activities, keyareas of capability include

Digital and technology: automation, cognitivetechnologies and tools, data analytics, andbusiness process design

Technical: modeling and statistics, and advancedanalytics

Strategic: supply chain management and riskmanagement in a strategic context

Business partnering and people/interpersonalskills that provide the basis for influencingwithout authority and collaboration with otherfunctions, including co-creation with users andother stakeholders outside of the organization

2. Some organizations are facing the immediate challenge ofbringing in the skills and capabilities needed for thefinance function to play a more strategic role inprocurement. This presents CFOs a choice of whether toinvest in upskilling finance staff internally and/or seekingexternal expertise in data analytics to source and use datato enhance procurement and supply chain decisionmaking.

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The Professional Accountant's Role in Data

As economies digitize, organizations of allsizes across sectors face enormousdisruption and opportunity. Professionalaccountants must expand their approach toinclude both structured and unstructureddatasets to support organizations in makinginsight-driven decisions. The ProfessionalAccountant’s Role in Data, a joint reportreleased by IFAC and the CharteredProfessional Accountants of Canada (CPACanada), outlines a data managementvalue chain and explores four key rolesprofessional accountants can occupy withinit: Data Engineer, Data Controller, DataScientist, and Strategic Advisor.

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Restrictions because of the COVID-19 pandemic havechallenged both how and where finance and accounting workgets done. Reflecting on the last year, and with manyorganizations across countries still operating largely remotely,the PAIB Advisory Group discussed whether virtual financecould be the new normal, the implications for the businesspartner role, and the challenges of leading a virtual financeteam.

Times of crisis provide unique opportunities for radical change,and according to a McKinsey Global Survey of executives, injust a few months responses to COVID-19 have sped up theadoption of digital technologies by several years. Technologyhas enabled finance and accounting teams to adapt quickly(and by necessity) to remote working models. Those that hadalready started digitizing business and finance processes weremore prepared for the rapid shift. For others, the financefunction has played a leading role in supporting accelerateddigital transformation, automating finance processes as muchas possible at the same time as trying to ensure a robustsystem of internal control in a virtual working environment.

The PAIB Advisory Group discussed the extent to whichfinance and accounting work can, or should, be done fromhome post COVID-19 once a return to the office is safe.

Key factors include :

• The enterprise-wide view – finance is only part of anorganization and its operating model will be informedby organization wide policies. Recognizing the relativesuccess of remote work over the last year, as well as

employee demand for more flexible working models,many companies are offering options. For example,Salesforce recently announced its “Work fromAnywhere” approach, which allows employees tochoose from three options: hybrid, fully remote, andoffice-based. Standard Chartered Bank is alsoimplementing a hybrid approach, having assessed thatmore than 80% are suitable for more flexible working.

• The internal customer and where they are based. Thefinance function, in its business partner role, maysupport various business units or departments within anorganization. Where their internal customers are basedand how they operate, will likely determine wherefinance teams will predominantly need to work toprovide support most effectively. Being an effectivebusiness partner requires the finance function to obtainand maintain a good understanding of the business,which can be more challenging to achieve remotely andmay require a physical presence and in-personinteraction with other business units.

• Organizational culture – the pandemic has forced aparadigm shift and a mindset change, demonstratinghow it is possible to operate fully remotely, while stillmaintaining productivity. Leading a remote teamrequires a different management approach focused onoutcomes and relies heavily on an underlying culture oftrust. Looking forward, many see a hybrid model as anoptimal solution that provides flexibility and the benefitsof both in-office and at-home working. But this also

brings with it challenges for leaders in managing teamswith team members based in different locations andwith different working patterns. There may also bedownsides in terms of collaborative working andinnovation. McKinsey also highlights the risk of twoorganizational cultures emerging, dominated by the in-person workers and managers.

• Cost considerations – as organizations consider longer-term strategic implications of COVID-19, many have been turning to their finance teams for guidance, with a particular focus on cashflow projections and cost management. Making remote working more permanent may be an attractive proposition as organizations seek to control costs. In the US, according to research and consulting firm Global Workplace Analytics, a 50%increase in remote work could lead to over $11,000 in savings annually per employee.

• Security considerations - those working with highly secure information may not be permitted to access this remotely. But even more generally, cyber security and data transfer security are key concerns in a virtual working environment. In the 2021 PwC 24th Annual Global CEO Survey of over 5,000 business leaders, globally cyber was ranked the second highest threat(47% of CEOs gave a response of extremely concerned, compared with 33% in 2020). For North America and Western Europe, cyber was the top ranked threat with 69% and 44% respectively

THE VIRTUAL FINANCE FUNCTION – THE NEW NORMAL POST CV-19?

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• The size of the organization and the finance team, aswell as the composition of the finance team.Maintaining team connectivity and strong workingrelationships virtually can be more challenging,particularly when onboarding new staff and integratingthem into the team. Ways of coaching, training, andmentoring also need to be key considerations.According to a PwC US survey, those with the leastamount of professional experience (0-5 years) are morelikely to want to be in the office more often.

• Attracting talent – giving individuals more flexibility inworking arrangements can help increase anorganization’s attractiveness to new talent. The PAIBAdvisory Group shared examples of whereorganizations were able to attract and recruit specialisttalent both nationally and internationally specificallybecause a remote working option meant relocation wasnot necessary.

Remote Work Resources• Deloitte: FUTURE OF WORK: Ways of working to sustain

and thrive in uncertain times

• Deloitte: Where will your employees work in the “next normal”?

• EY: The role of the remote worker in the post-pandemic era

• Forbes: 13 Tips For Leading And Managing Remote Teams

• ICAEW: What we gain (and lose) from remote working

• ICAEW: The four skills remote managers should focus on

• IFAC: Solutions for Staff Onboarding under Remote Work

• KPMG: Addressing the impact of remote work

• KPMG: Work anywhere, together

• McKinsey: What employees are saying about the future of remote work

• McKinsey: Reimagining the postpandemic workforce

• PwC: It’s time to reimagine where and how work will get done: PwC’s US Remote Work Survey

The PAIB Advisory Group emphasized theimportance of ensuring any decisionsregarding finance function operations andmodels of working must be carefullyconsidered, evidence-based, and specificto the needs of the organization and itsemployees taking into account the factorsabove.

Recommendations for IFAC Members

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The PAIB Advisory Group considered the high-level findings of Gen Z Groundbreakers: Gen Z and the Future of Accountancy, a joint research report between IFAC and ACCA.

The report brings together feedback from over 9,000 18- to 25-year-olds on their aspirations and concerns, as well as the views of employers around the world on how to harness the potential of Gen Z in the workforce.

The findings reveal accountancy has strong appeal for Gen Z particularly as a gateway profession to a career in business. Those already working in, or studying, finance and accountancy value long-term career prospects, the professional qualification, developing a broad range of skills

and the portability of finance roles globally as the most attractive aspects of a career in accountancy.

PAOs, global network firms, and industry must welcome this new generation of accountancy leaders into their organizations, and actively learn from them.

But the profession is missing opportunities to attract and retain young talent.

Those Gen Z respondents who do not want to pursue a career in accountancy cite various reasons, including not knowing much about a career in accountancy, finance and auditing, and concerns about having the right aptitude for the subject. Among those who are not currently in accountancy, there also remains a traditional view of the profession and the type of work and jobs it provides. The role of accountants in business is seen mainly as preventing and detecting fraud, supporting decision making, providing assurance, and ensuring ethical business. And even for those already employed in accountancy, there is an apparent disconnection in the minds of Gen Z that an accountancy career is purpose driven with specific opportunities to make a real difference to broader economic, societal, and environmental issues that contribute concretely to sustainable business.

There is a real concern that many Gen Zs may not pursue accountancy because they perceive that other career and educational options can provide more rewarding roles. This is a clear indication that PAOs need to better communicate the breadth of opportunities a career in accountancy provides,

including options beyond a career in public practice. This is particularly the case in countries where PAIBs have historically had little or no voice in the profession. The profession must also better position itself as one that can play a key role in areas of significant importance to Gen Z, such as fighting climate change and promoting sustainability. Combating the perception that accounting jobs are being replaced by technology is also crucial.

IFAC Member Case StudyTo promote the value of the CPA to the business community and to society, The Japanese Institute of CPAs has developed an engaging video, Origins and Future (full length version available here), highlighting the value of its CPA designation.

GEN Z AND THE FUTURE OF ACCOUNTANCY

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Governments around the world are dealing with pandemiccrisis management as they respond to COVID-19, doing andspending, whatever they can to get through the immediatehealth and economic crisis. Fiscal interventions globally havealready exceeded 16 trillion US dollars (as of April 2021), asignificant proportion of which has been from advancedeconomies, with less than 20 per cent from developingcountries. COVID-19 has had a devastating impact on globalpoverty, and is estimated to push an additional 119 – 124million people into extreme poverty, effectively reversingdecades of progress. The pandemic has also highlighted andwidened the inequality within and between countries. Themost vulnerable in society have been disproportionatelyaffected, and the pandemic is leading to an increasinglyunequal world. Increased spending has also drasticallyincreased public borrowing, which according to the IMF,globally will reach an unprecedented average of 99 percent ofGDP in 2021.

In this context, to explore key strategic issues for the publicsector and its finance leaders, IFAC convened a global virtualroundtable that brought together senior public financeprofessionals from across central and local governments, thehealth sector, accountant general and supreme auditinstitutions, as well as members of the International PublicSector Accounting Standards Board (IPSASB) andrepresentatives from professional accountancy organizations.

Key takeaways include:

• Challenges in balancing spending priorities -Globally, the pandemic has caused huge valuedestruction in terms of economic activity, employment,and reduction of tax revenues. An important messagewas - it is crucial not to withdraw government supporttoo prematurely. However, at the same timegovernments are very cognizant of the rising budgetdeficits and increasing debt burdens, and the need toevaluate spending strategies and investments toimprove public sector resilience as well as deliver socialvalue.

• Public finances and service delivery are morestrained than ever. Public sector entities must thinkfundamentally different about how services aredelivered and how to ensure public finances are moreresilient going forward. They must capitalize onmeasures put in place, and major investments made,during the crisis that should remain long after COVID-19 (for example digital provision of services).

• Collaboration is crucial to recovery - this includesglobally across countries, nationally across governmentdepartments and public sector entities, and betweenthe public and private sectors. Public private sectorpartnerships have been critical during the crisis in arange of areas including vaccine development androllout, procurement of personal protective equipment,and quarantining and track and trace arrangements.

• Governments need to foster a pathway tosustainable recovery from the pandemic - Asustainable and equitable recovery is evaluated in thecontext of the SDGs and national sustainabledevelopment plans that provide context to governmentpolicy and spending decisions to address systemic issuessuch as climate, gender inequality, access to education,and poverty.

• Influencing decisions requires more than goodfinancial information – To understand the impact ofspending on social value and outcomes, performancereporting needs to bring together financial and non-financial information to provide a more comprehensivepicture.

• There is heightened need for transparency andaccountability in the current environment to help buildtrust and reinforce the social contract betweengovernments and citizens. Trust is particularly importantin times of crisis given the demand for confidence inhow public money is being managed and spent.

It was clear throughout the discussion that accountants havebeen, and need to continue to be, at the heart of the COVID-19 response, playing a central role in helping governmentsand public sector organizations make tough choices, innovate,do more with less, and reinforce trust in public services andspending. READ MORE

FROM CRISIS TO RECOVERY: PUBLIC SECTOR PRIORITIES TO SUPPORT COVID-19 RECOVERY

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IFAC Professional Accountants in Business Advisory Group

IFAC Staff Contacts:

Stathis Gould, Director, Advocacy Laura Leka, Principal, PAIB and Public Sector

Chair:Sanjay Rughani

Deputy Chair:Datuk Zaiton Mohd Hassan

Members:

Gregory Bedard

Ibrahim (Murat) Çağlar

Eric Freudenreich

Daping Gao

Tim Herrod

CA. Nihar N Jambusaria

Catherine Little

Dr. Daniel Monehin

Margaret Muinde

Stephen L. Muscat

Esteban Quiros

Khalilullah Shaikh

Nancy Sau Ling Tse

Paul Urquhart

Tine van de Werken

Ichiro Waki

Gloria Zvaravanhu

xCEO, Standard Chartered Bank – Tanzania

xCEO, Malaysia Professional Accountancy Centre (MyPAC) – Malaysia

x

Chief of Staff, Prudential Financial – United States

Internal Audit Coordinator at Koç Holding A.S. – Turkey

Head of Sourcing Controlling, Vallourec – France

Deputy Director General, Accounting Regulatory Department, Ministry of Finance China – China

Independent Advisor – Canada

President, The Institute of Chartered Accountants of India – India

Director General, Public Spending, HM Treasury and Head of the Government Finance Function – United Kingdom

CEO & Founder, Resolut Consulting – Nigeria

Financial Controller, Kenya Roads Board – Kenya

Chief Financial Officer & Company Secretary, Liquigas Malta Limited – Malta

Finance and Accounting Director, Procter and Gamble – Costa Rica

CFO, Pakistan International Airlines – Pakistan

Independent Non-Executive Director – Hong Kong (Special Administrative Region of China)

Director Finance and Logistics, Melbourne Health – Australia

Independent Non-Executive Director – Netherlands

Group CEO, JBA Group – Japan

CEO, Institute of Chartered Accountants Zimbabwe – Zimbabwe

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