Enabling Ourselves to be Highly Effective People - kent.ac.uk · The UK’s European university...
Transcript of Enabling Ourselves to be Highly Effective People - kent.ac.uk · The UK’s European university...
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The UK’s European university
Academic Division Excellence & Change Conference
Enabling Ourselves to be Highly Effective People
12th January 2017 Simon Black, Organisational Development, HR
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Things to consider in a changing environment…
•How to get ahead
•Knowing where you want to get to (time/space/aspiration)
•What to do first
•How to get a true winning mindset
•How to understand others better
•How to build lasting collaborations
•How to renew and re-energise yourself
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Objectives for today
1) To consider
• your own style
• Whether all your perspectives are helpful
• How to take initiative to adapt and succeed
• Working with others
• Work/life balance
• Personal skills and aspirations
2) To take away some topics to personally reflect upon
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Values, behaviours and outcomes
Watch ourselves - spot unhelpful ‘self-defeating behaviour’
Coppin and Barratt (2002)
Attitudes
(assumptions)
Beliefs
Behaviour
RESULTS
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Self Reflection – confidential personal list
Which habits/behaviours do I exhibit which are:
i) HELPFUL to me
ii) UNHELPFUL / Self Defeating
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REFLECTION ON THE DAY -
COVEY• Be proactive
• Begin with an end in mind
• Put first things first
• Think WIN/Win
• Seek first to understand
• Synergise
• Sharpen the Saw
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Yourself
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‘I must’, ‘I have to’
‘the problem we face is’
‘He makes me so angry’
1. Be proactive
show initiative
• Proactive language
‘I choose to…’ ‘I must’, ‘I have to’
‘What are the options?’ ‘the problem we face is’
‘He makes me so angry’
• Develop knowledge – get to know self, people and systems of work
• Plan ahead, reduce firefighting – what can I do now to avoid..?
• Innovative partnerships/collaborations – network, build relationships
Stimulus Response
awareness imagination conscience will
choice
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2. Begin with an end in mind
clear personal vision & values
• What do you want to achieve?
• How do you want to work?
• Who do you want to work with?
• How do you want to be regarded?
• What impact do you want your work to have?
• What principles are important to you?
“The main thing is to keep the main thing the main thing”
What do you
want your future
to be like?
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3. Put First Things First –
plan & execute the plan
• Understand what is critical and what is trivial
• Understand your current commitments
• Fit ideas to complement your commitments
“The key is not to prioritize what's on your schedule, but to schedule your priorities.”
• Consider Plan A and Plan B (and C) which might get you to A
• Review and re-plan (there is no ‘perfect plan’)
- Keep a sense of reality
- Keep your eye on
the end point
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PERSONAL REFLECTION (INDIVIDUAL):
DO I KNOW WHERE I AM HEADING?
DO I NEED TO KNOW?
e.g.
• What is the main thing for me (in work)
• What I should be focusing on as priorities
• How my ‘self’ is shaped by my habits and behaviours
3 mins
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Others
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4. Think Win-Win
• Valuing others AND yourself
• Try and understand others’
needs as well as your own
• How do you want
to be regarded?
• Don’t make a habit of burning bridges
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5. Seek First to Understand
(then be understood)
Listen
• Practice this with colleagues
• Show interest in others and you will gain interest
• Show respect to others and you will gain respect
• Develop skills in coaching
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When you listen to others do you really…
• Attend – be there, pay attention, body language,
eye contact, avoid distractions
• Follow – encourage, open mind, suppress own narrative,
picture what the speaker is saying, allow pauses
• Reflect – summarise, clarify/confirm understanding,
reflect, don’t impose solutions
Get what they are saying into your head!
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REFLECTIVE DISCUSSION (pairs):
DO I LISTEN AND REALLY
UNDERSTAND PEOPLE’S NEEDS?
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Making it Happen
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6. Synergise –
teamwork and collaboration
• Actively collaborate – team skills are relevant
• Partnerships in projects can be important
• Teams and partners can influence change
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7. Sharpen the Saw –
work-life balance and renewal
• Consider how you will remain freshon a daily, weekly, termly, annual cycle
• Keep learning by any suitable route
• Develop a full range of skills and capabilities
• Be ready for changes in the sector, your career, your life
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REFLECTIVE DISCUSSION (pairs/threes):
ARE THERE ANY WORKING RELATIONSHIPS,
COLLABORATIONS or PERSONAL
DEVELOPMENT OPPORTUNITIES THAT I
SHOULD CONSIDER?
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CONCLUSION
• Take your reflections seriously
• Pick one or two you can fix (make a start on)
in the next two to three weeks
• Read about it more – web sources or books
• Don’t assume it is easy – form new habits
Suggestion
• Be ready to check in with a colleague
at the end of the month
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THE UK’S EUROPEAN UNIVERSITY
www.kent.ac.uk